Operations Manager It Security Jobs

3 open positions found · Salary range: $10 - $200

Security Operations Manager

From $58,000/yr

Security Operations Manager Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.Job Description Allied Universal® is hiring an Operations Manager. The Operations Manager is a central leader in ensuring successful delivery of security services across assigned client sites. This role oversees frontline hiring, staffing, scheduling, training, and operational compliance while serving as a critical support and escalation point for employees and clients. The Operations Manager will champion high‑quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels, and building strong client relationships Why Join Allied Universal?* Lead with Confidence. * Where Security Meets Leadership. * Be the Leader Behind the Security! Payrate $58K annually RESPONSIBILITIES: Selection and Placement* Manage the selection and placement process for new security professionals, including first-line supervisors; design and implement career development and performance improvement plans; evaluate low-performing employees for replacement, upgrade or transfer * Make initial job offers (for new employees) and job transfers (for existing employees) using company forms and procedures, offering rates, schedules and benefits in alignment with post contract requirements; maintain and publish weekly Open Post List and actively manage job openings within division/branch Schedule and Workforce Management* Create, modify and manage post schedules in WinTeam to ensure adequate coverage at all times; ensure schedules are properly maintained in WinTeam and are updated regularly * Ensure all positions are staffed according to contract requirements and effectively manage branch overtime through proper scheduling and staffing; maintain a qualified, sufficient pool of flex personnel for backfill of vacant positions as needed * Maintain regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed. Review “No Hours Report” with branch Human Resource staff on a weekly basis, and disposition employees who are on “active” status with no hours, in accordance with company policies, ensuring no employees remain on “no hours” status beyond 3 weeks Payroll Management* Receive weekly timesheets and update WinTeam schedules as necessary (verify such for self-scheduling accounts); run weekly payroll according to company procedures. Ensure records are properly maintained and updated to reduce payroll errors; resolve payroll discrepancies in a timely and efficient manner, and communicate status of such to affected employees, to minimize financial exposure for Company * Follow all company policies regarding timekeeping procedures, meal and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy * Process requests for final paychecks, anniversary bonuses and other pay related issues, and execute the distribution of such pay; act as a Company representative in such matters as unemployment hearings, workers’ compensation hearings/depositions, union meetings (where applicable), state agency activities, depositions, and other related liability matters Employee Relations* Conduct disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. Ensure all such issues are documented according to company standards, and that all issues receive proper follow up for resolution * Initiate termination procedures as needed for voluntary and involuntary separations; execute termination meetings as necessary and complete all follow up documentation according to company standards * Maintain high employee morale and low employee turnover through effective and proactive communications and timely problem resolution; ensure all hiring, counseling, disciplinary and termination procedures are executed in a consistent manner * Ensure a smooth running operation by enforcing post specific policies and procedures through proper communication and training; may utilize field training staff to assist in executing post-specific training QUALIFICATIONS (MUST HAVE):* High School diploma or equivalent * Current driver’s license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events) * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment * Minimum of three (3) years of leadership experience in a high-volume workforce environment, preferably in the protective service industry * Work experience in successfully building and developing teams * Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results * Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction * Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations * Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events * Basic understanding of financial principles, including budgeting and financial reporting; ability to interpret simple financial data and use it to support decision-making PREFERRED QUALIFICATIONS (NICE TO HAVE):* College degree in criminal justice, business administration, or a related field * Experience managing a dispersed workforce in a multi-location operation * Law enforcement, military and/or contract or proprietary security services, or facility management experience * American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification * Previous payroll, billing and scheduling experience * Aptitude with security systems; CCTV, Access Control, and badge administration * Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer) BENEFITS:* Medical, dental, vision, basic life, AD\&D, retirement plan and disability insurance * Eight paid holidays annually, five sick days, and four personal days * Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Florida State Security Agency License No. B8500287Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.Requisition ID 2026-1736627

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Operations Manager, IT & Security

JokoParis

$120 - $200/yr

At Joko, our mission is to we help consumers save time and money when shopping online or in-store. Founded in Paris, Joko is a tech company and certified B Corp with over 120 talents across Paris, Barcelona, and New York (and beyond). More than 7 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts, we've kept expanding our products to make shopping smarter. Today, Joko is an AI shopping app: with Juno, our shopping assistant, users can find the right product at the best price in only a few seconds, with recommendations that get sharper the more they use it. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! 🔥 Our Business Operations team At Joko, the Business Operations team is the powerhouse behind internal innovation. We tackle the company’s most strategic and complex challenges and we don’t just solve them, we turn them into long-term, scalable growth engines. Whether it's launching entirely new business lines, rethinking revenue infrastructure, or embedding AI into our operations, we lead high-impact initiatives that push Joko forward faster, smarter, and stronger. Our mission: Help Joko operate at its absolute best, every single day. 🦾 The role in one sentence Security is Joko’s number one priority, and you will own it where it touches every employee: from every laptop to every identity and tool . You turn the initiatives already underway into a secure-by-design, automated foundation, so a fast-growing, AI-driven company can move fast, safely. 🎯 Context Joko is the AI shopping app that helps millions of people save time and money: 7 million users, 10,000 merchants and a team of ~120 people from 18 nationalities, heading to 200+ by the end of 2027. Enterprise-grade security (SSO, MFA, audits) is one of our six company-wide priorities for 2026, and our internal IT foundation needs to scale with us: identity management, device management, business tooling, and endpoint security. This is a rare chance to own that foundation at a pivotal moment, with a blank canvas to build on and a company-wide priority behind you. This role sits at the intersection of IT Ops and security — a cross-functional role that touches everyone in the company. 🚀 Your missions 1. IT foundation & identities Set up an Identity Provider (company-wide SSO, plus SCIM for access lifecycle management), and own the password manager while ensuring MFA is activated wherever possible. Make access zero-touch : our goal is to connect most of our tools to the Identity Provider so access is granted and removed automatically. You build the integrations and automations (SSO, SCIM, low-code workflows) that make it happen. Deploy an MDM solution for centralised device management (device fleet, configuration, compliance). Review our company tooling catalogue : make sure everyone has the minimum access they need, and that security audits are up to date. 2. Security of the working environment Drive security best practices for the working environment (endpoint hardening, access management, ongoing team awareness such as training and phishing simulations). Be the go-to owner of the security of our employees' working environment . Security review of new tools : run the security audit on every new tool, including AI tools, and on any new way of using the tools we already have, before it is rolled out. Own the AI security policy : define, maintain and promote Joko’s AI security policy. 3. Day-to-day run Access management : With tool owners, manage access across our stack (Google Workspace, Slack, Notion, Keeper, AI tools, business SaaS): permissions, roles, reviews, onboarding, offboarding and external users. Your mission: automate today’s largely manual processes and make them as efficient as possible. Security alert & incident management : monitor, triage and handle alerts from our identity, device and endpoint security tools, and act as first responder on incidents affecting the working environment (compromised account, lost device, phishing, malware alert). Build and maintain incident response playbooks, and run post-incident reviews so we keep improving. Fleet management : In collaboration with the people team, device onboarding and offboarding. First-line employee support : helping colleagues with technical questions related to our tools. 💚 Why you'll love this role Build, don't just maintain : you choose, deploy and shape the IdP, MDM and EDR stack from day one. Real ownership and visibility : your work is felt by every employee, every day, and directly supports one of the company's top priorities. A pioneering topic : help define how we safely adopt AI agents and AI-powered workflows, in a company where everyone uses AI daily. A company on the rise : 7M users, 10k merchants, and a team growing from ~120 to 200+ — with a strong international, partly remote culture. 👀 Who we're looking for A builder at heart : you automate everything you can, and you’d rather build a tool or workflow than repeat a manual task. Showing you’ve built and automated things matters as much as your previous experience in IT & Security. Solid IT fundamentals (identities, device management, endpoint security, enterprise SaaS tooling), gained over ~4-7 years in IT Ops, security or systems administration. Strong cross-functional communication : able to gather context from business teams and translate security stakes into plain language. Rigor, autonomy, and a taste for building clear, durable processes . Open and eager to learn on emerging topics — notably AI agents and their security — and excited to help build this area from the ground up. ✨ What would make the difference (nice to have) Experience with an enterprise EDR / anti-malware . Awareness of security frameworks (SOC 2, ISO 27001…). Hands-on experience deploying an IdP (Okta, Google Workspace, Entra ID…) and/or an MDM (Jamf, Kandji, Intune…). 💎 Our perks (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: 💸 Top-market compensation 📈 Equity for everyone with the chance to own a piece of what you build 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings 💪 Contribution to your ClassPass subscription 🍼 8-week leave paid 100% for the second parent …and much more, check the full list here ! 🤝 Our hiring process Intro call: Quick screening with the Hiring Manager or the Talent team. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). Step 2 – Role-specific assessments For non-engineering roles : A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). For engineering roles : A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture. Compensation: €41.2K – €79.8K • Offers Equity • €41.2K – €79.8K • Offers Equity Find Jobs in France on Arbeitnow

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Security Operations Center Manager

JobgetherIndia

From $10/yr

Accountabilities: Team Leadership and Development Lead, coach, and develop a team of 10 or more SOC analysts through regular one-on-one meetings, clear performance goals, and constructive feedback. Build and maintain a reliable 24/7 shift schedule, ensuring appropriate staffing and skill coverage across nights, weekends, and public holidays. Recruit, interview, onboard, and train analysts, helping new team members develop the skills needed to investigate alerts independently. Establish career development plans and support relevant training and professional certification goals. Monitor team engagement, workload, burnout, and retention risks to maintain a sustainable and effective operating environment. Security Operations and Service Quality Own SOC performance against client service-level agreements (SLAs), tracking key metrics such as acknowledgment time, investigation time, escalation quality, and false-positive rates. Review investigations and escalations for accuracy, completeness, technical quality, and clarity before findings are communicated to clients. Oversee security monitoring across endpoint detection and response (EDR), security information and event management (SIEM), firewalls, intrusion prevention systems (IPS), and web application firewalls (WAF). Prioritize detection engineering and tuning initiatives to reduce alert noise, address coverage gaps, and improve threat identification. Maintain operational runbooks, investigation playbooks, and shift handoff procedures to ensure continuity across the 24/7 operation. Lead post-incident reviews and translate lessons learned into improved detection logic, operating procedures, and analyst training. Client Relationship Management Serve as the senior point of contact for clients regarding SOC service delivery, incident escalations, and security communications. Lead recurring service reviews covering alert volumes, significant incidents, emerging trends, SLA performance, and recommended improvements. Partner with clients during onboarding to define log sources, security tooling, escalation procedures, and incident response responsibilities. Manage client concerns and escalations with urgency, sound judgment, and clear communication, taking ownership of decisions when immediate direction is unavailable. Provide actionable findings and remediation guidance while clearly communicating client responsibilities for implementing responses within their own environments. Reporting and Cross-Functional Collaboration Report regularly to leadership on SOC performance, staffing, operational risks, service quality, and improvement initiatives. Collaborate with governance, risk, and compliance specialists and virtual CISOs to ensure security monitoring supports client obligations and audit readiness. Help align SOC activities with relevant frameworks, including SOC 2, ISO 27001, and HIPAA, where applicable. Identify opportunities to improve security tooling, automation, workflows, and reporting, building business cases for operational investment. Develop metrics and dashboards that provide clear visibility into operational performance, client outcomes, and opportunities for improvement. Requirements: Professional Experience: At least 7 years of experience in security operations, including a minimum of 3 years managing a SOC team or a comparable security operations function. 24/7 SOC Management: Demonstrated experience running round-the-clock security operations, maintaining service quality, staffing coverage, and team morale across rotating shifts. People Leadership: Experience managing teams of 10 or more analysts, including recruitment, onboarding, scheduling, performance management, coaching, and professional development. Security Technology Expertise: Strong working knowledge of EDR, SIEM, firewalls, IPS, and WAF platforms, with sufficient hands-on expertise to review investigations, assess detection quality, and identify missed indicators or investigative gaps. Incident Investigation and Escalation: Ability to evaluate security alerts, guide investigations, assess operational risk, and communicate findings and recommended remediation actions effectively. Client Management: Experience managing client relationships, handling escalations, and presenting incident findings, security trends, and SLA performance to both technical teams and executive stakeholders. Decision-Making Under Pressure: Strong judgment, composure, and accountability when managing active incidents, service disruptions, and time-sensitive escalations. Communication Skills: Excellent written and verbal English, with the ability to produce clear investigation reports, communicate complex security issues, and maintain professional client relationships across global teams. Operational Discipline: Experience establishing effective shift handoffs, maintaining runbooks, monitoring service metrics, and driving continuous improvement in a 24/7 environment. Flexibility: Willingness to work flexible hours when required to support operational coverage, incident escalations, and shift transitions. Professional Certifications: Active security or leadership certifications such as CISSP, CISM, GCIH, GCIA, or equivalent are advantageous. Managed Security Services Experience: Previous experience in a managed security services provider (MSSP) environment, supporting multiple client environments simultaneously, is preferred. Security Tool Administration: Hands-on experience configuring, maintaining, and tuning EDR, SIEM, firewall, IPS, or WAF platforms is beneficial. Automation and Scripting: Familiarity with Python, PowerShell, or security orchestration, automation, and response (SOAR) playbooks to reduce manual triage and reporting is an advantage. Compliance Knowledge: Understanding of frameworks such as SOC 2, ISO 27001, and HIPAA, including how security operations contribute to compliance and audit readiness, is desirable. Metrics and Reporting: Experience building SOC dashboards, performance metrics, and reports for clients and leadership is beneficial. Remote Work Requirements: A reliable, high-speed internet connection and a professional home office suitable for confidential discussions and uninterrupted collaboration. Working Hours: Ability to work a standard schedule of 8:00 AM–5:00 PM U.S. Eastern Time to support global collaboration and timely communication. Travel Availability: Willingness to travel locally for occasional in-person meetings, team gatherings, or business activities as needed. Benefits: Competitive compensation: A competitive base salary, regular performance reviews linked to merit-based appraisals, and bonus opportunities. Career development: Clear opportunities for career progression, mentorship, and professional growth. Training and certifications: Reimbursement for approved training programs and certification courses relevant to your role, subject to the applicable program terms. Remote-first flexibility: The ability to work remotely from India while collaborating with a globally distributed team. Career advancement: Opportunities to take on greater responsibility and contribute to the growth of an expanding security services organization. Continuous learning: Exposure to a range of client environments, security technologies, threat investigations, and managed detection and response practices. Leadership impact: The opportunity to build a high-performing SOC team, strengthen operational processes, and influence service quality and client outcomes. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

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Companies hiring for Operations Manager It Security

Allied Universal (1)Joko (1)Jobgether (1)

Operations Manager It Security Salary Data

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