Medical Administrative Assistant Jobs

Medical Administrative Assistant: Psychiatry

Plena Medical Group – Child \& Adolescent Psychiatry Plena Medical Group is a physician-led, mission-driven practice where thoughtful care, clinical excellence, and respectful teamwork matter. Plena Medical Group is seeking a reliable, organized, and patient-centered Medical Office Assistant to join our outpatient child and adolescent psychiatry practice. This full-time role primarily supports one full-time psychiatrist, with additional support to a second psychiatrist as needed. The position also provides limited cross-coverage support to Plena Mind Center’s PHP and IOP programs during PTO, vacation, or high-volume periods. This role is a mix of phone-based and in-person front office support and is ideal for someone who is calm, professional, and confident managing sensitive conversations with families while keeping physicians organized and supported. What You’ll Do Phones \& Patient Communication Answer and manage incoming calls in a professional, compassionate, and efficient manner Serve as the first point of contact for new patient inquiries Complete structured phone screens prior to scheduling psychiatric appointments Triage care-related questions and route appropriately to the physician or clinical team Manage prescription refill requests in coordination with the psychiatrist and established protocols Scheduling \& Coordination Schedule new and follow-up psychiatric appointments Manage and maintain physician calendars Support collaboration and care coordination with therapists, schools, and external providers when needed Administrative \& Clinical Support Provide direct administrative support to one full-time psychiatrist and secondary support to a second psychiatrist as needed Maintain accurate patient records in the EHR Collect, process, and post patient payments, including co-pays and self-pay balances Verify and document insurance benefits as part of the intake and scheduling process Assist families with basic insurance-related questions and direct complex issues appropriately Handle incoming and outgoing mail and routine office correspondence PHP / IOP Support (as needed) Provide phone and administrative coverage for Plena Mind Center PHP and IOP programs during staff PTO or coverage gaps Assist with intake-related calls for PHP and IOP when needed Support communication between Plena Medical Group and Plena Mind Center teams Office Operations Greet patients and families and ensure a calm, welcoming front-office experience Support general office organization and daily operations Maintain strict HIPAA compliance and patient confidentiality What We’re Looking For High school diploma or equivalent required; medical office or healthcare-related training preferred Prior experience in a medical, psychiatric, or behavioral health setting strongly preferred Excellent phone presence and communication skills Strong organizational skills and ability to multitask in a fast-paced environment Comfort working with families of children and adolescents Experience with scheduling systems and electronic health records (EHR) Reliable, detail-oriented, and professional Position Details Full-time, on-site position Monday–Friday schedule No nights or weekends Benefits Competitive compensation; pay commensurate with experience PTO, paid holidays, and additional benefits per company policy Supportive, mission-driven team environment Opportunity to work closely with experienced child and adolescent psychiatrists Exposure to both outpatient psychiatry and PHP/IOP levels of care Opportunity for long-term growth within a specialized pediatric behavioral health organization Hybrid flexibility: work from home on Fridays when business needs allow Plena Medical Group is committed to providing thoughtful, evidence-based, and family-centered psychiatric care. We value team members who are dependable, compassionate, and take pride in supporting high-quality clinical work. Job Type: Full-time Pay: $19.00 - $29.00 per hour Benefits: 401(k) 401(k) matching Bereavement leave Dental insurance Disability insurance Free parking Health insurance Life insurance Paid sick time Paid time off Vision insurance Work Location: In person

Administrative Assistant/Data Entry Clerk/ Receptionist/ Medical Assistant (Bilingual)

Looking for a Clerical Clerk/Data Entry. Minimum 1 year experience in medical records is a must. Person needs to be proficient in Excel, Word and QuickBooks. Person needs to have the ability to multi task , meet deadlines, be accurate and have the ability to communicate clearly. Person also needs to be reliable and confidential. Person will also have other duties as assigned from the administrative supervisor. Other Duties as assigned may include: - Answering phones at reception desk - Running errands for various office or individual needs - Assisting administration with various tasks Job Type: Full-time Pay: $16.00 - $18.00 per hour Benefits: Dental insurance Health insurance Paid time off Referral program Vision insurance Ability to Commute: Albuquerque, NM 87113 (Required) Ability to Relocate: * Albuquerque, NM 87113: Relocate before starting work (Required) Work Location: In person

Administrative Medical Assistant - Bilingual Spanish

$52,000 - $59,195/yr

Additional Comp Info: Salary based on experience. Overview: Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for an Administrative Medical Assistant in Mission Viejo, CA. Administrative position responsible for all duties and responsibilities assigned to front office staff. Responsibilities include greeting and checking-in patients, preparing paperwork, scanning paperwork, determining payer source, collection of fees/receipts and donations, collection of IDs, phone answering, and scheduling. Must provide excellent customer service in a non-judgmental, empathetic manner. Schedule: 4/10 work week which includes one weekend day. At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including: A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability. Benefits coverage starts after one full month of employment! Generous vacation, sick, and holiday benefits! Generous 401(k) matching contributions and more! To view our detailed benefits guide, please visit our career site at www.pposbccareers.org Qualifications: High school diploma or other education plus experience required. 1-3 years of continued job experience required. Healthcare or general receptionist experience required. Bilingual Spanish required. Some positions require bilingual skills (reading, writing, and speaking). If required, candidate will be tested for proficiency prior to offer. Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Adhere to agency’s policies, procedures and protocols. This may include successfully completing agency, regional and/or state certification requirements. Adhere to affiliate goals and policies on professionalism, wait time in-clinic and on the system for addressing client complaints. Participate in health center efforts to achieve established goals for productivity. Participate in health center/affiliate efforts to achieve established revenue cycle goals. Perform the following functions: + Greet patients, answer phones, refer calls, schedule appointments + Prepare charts, check for completeness, errors, signature and appropriate assembly + Input and update computer patient data information accurately. + Maintain patient records + Assess client finances, which may include verifying insurance, health plan authorization, Medi-Cal cards with picture ID, collecting fees per agency guidelines, complete appropriate forms and obtain signatures per agency policy. + Collect donations and patient satisfaction surveys per agency guidelines. + Complete related financial/statistical paperwork for clients. + Monitor clinic flow. + Schedule appointments for family planning including but not limited to contraceptives and abortion services. + Perform clerical and administrative duties, as required by manager. CORE COMPETENCIES – WE CARE: Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service. Handles problems quickly and efficiently. Maintains a pleasant, positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments. Equitable: Creating equitable access and opportunity for all through education, practicing inclusive behavior, elevating others’ voices, creating spaces for honest conversation, and listening without judgment. Values and uplifts our collective diversity within in our agency. Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality. Follows all policies and laws that protect private \& privileged information. Accessible: Is available and approachable to others, open-minded, fair and non-defensive. Appreciates constructive feedback and is a team player. Demonstrates good listening skills. Respectful: Values diversity and treats everyone with dignity and courtesy. Dependable and courteous of other people’s time and commitments. Empathetic: Demonstrates interest and understanding in other people’s feelings, attitudes and reasoning. Maintains an open and non-judgmental demeanor that is patient, flexible, and understanding. Disclosures: Planned Parenthood/Orange and San Bernardino Counties is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, equal pay, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military, veteran status or any other federal or state protected class. We are committed to building and maintaining an inclusive workplace that values diversity, equity, and inclusion. Minimum Salary Range: USD $52,000.00/Yr. Maximum Salary Range: USD $59,195.00/Yr.

Medical Administrative Assistant

At Columbia Mental Health, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Prescriber Medical Administrative Assistant (Medical Assistant), you'll be an essential part of our clinical support team. As the heart of our clinics – providing support for our clients as well as our team members, your responsibilities will range from handling client calls by answering questions, finding solutions to issues, scheduling, answering concerns or complaints and providing essential information. Prescriber Medical Administrative Assistants have superior customer service skills and professionalism, and an ability to multi-task, be conscientious and compassionate to clients and staff. Columbia Mental Health team members are highly motivated by working as part of a collaborative cohesive team in a fast-paced environment. These team members are champions of protecting sensitive information, complying with HIPAA, and are skilled at maintaining composure and professionalism in all situations. Key Responsibilities: Answer phones and take clients’ calls and provide professional, accurate, satisfactory answers to their questions and concerns. Guide client through troubleshooting for telehealth appointments. Call insurance for prior authorization and copay information. Assist providers in administrative tasks. Answer general questions about the practice and services provided. Answer internal communication questions. Coordinate care between clients and providers. Schedule client appointments Call in prescriptions to the pharmacy as needed and work on meds prior authorizations. Collaborate with other team members and locations to provide excellent customer service. Help train new team members as needed. Prepare client files for providers. Provide overall psychiatric provider and site support in conjunction with Site Coordinators Own and manage medication logbook and download prescription monitoring report each day for review. Help support therapists and psychiatric providers on managing waitlists. Must maintain a professional dress code at all times. Help coordinator coverage when short staffed. Order and maintain all office supplies. Work with and Support Clinical Directors and RDO with new initiatives and rollouts. Help to train new employees and orient new staff (day one welcome) Ensure all office processes and policies are being followed. Works closely with RDO on overall site management Other duties as assigned. Qualifications: High school diploma or equivalent Excellent communication skills (written and verbal) and ability to work well with a team, especially in stressful situations. Patient and empathetic attitude as well as adaptable and flexible Strong time management skills, detail oriented and organizational skills Computer skills, familiarity with Google Drive Phone skills, including familiarity with complex or multi-line phone systems. Maintain client trust and protect operations by keeping client care information confidential. Creating a safe, productive work environment that is client focused. Possess desire to do a thorough job in a fast-paced environment, must be detail oriented and highly organized. Ability to maintain professional appearance and demeanor, and interface well with clients and teammates in a mental health setting. Ability to complete other office tasks as needed. Customer service skills Explore the Advantages of Joining Our Team: Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security. Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize client care. Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment. Play a pivotal role in reshaping behavioral health, with your efforts directly improving client lives. Thrive in an environment that celebrates collaborative success, driven by effective communication and unity. Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role. Columbia Mental Health is committed to fair and equitable compensation practices. The hourly compensation range for this role is $20 – $22. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs. Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.*

Medical Office Assistant Administrative - UNC Orthopedics Sports Medicine at Lenoir

From $40,000/yr

Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Performs patient check in and check out procedures, processes financial information, and provides patient billing information. Demonstrates effective customer service and computer skills. Responsibilities: 1. Maintains compliance with organizational policies and procedures. 2. Maintains compliance with revenue cycle and financial audit guidelines. 3. Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required. 4. Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties. 5. Orders and maintains clinical supplies, office supplies, and equipment. 6. Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities. 7. Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work. ### Other Information Other information: Education Requirements: High school diploma or general education degree (GED) required. Licensure/Certification Requirements: No licensure or certification required. Professional Experience Requirements: Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office. Knowledge/Skills/and Abilities Requirements: Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients, or employees of organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent. Computer Skills: Ability to enter and process data accurately. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. ### Job Details Legal Employer: NCHEALTH Entity: UNC Health Medical Group Organization Unit: UNC Orthopedics Sports Medicine at Lenoir Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $15.55 - $22.17 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Kinston Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Medical Administrative Assistant: Psychiatry

Plena Medical Group – Child \& Adolescent Psychiatry Plena Medical Group is a physician-led, mission-driven practice where thoughtful care, clinical excellence, and respectful teamwork matter. Plena Medical Group is seeking a reliable, organized, and patient-centered Medical Office Assistant to join our outpatient child and adolescent psychiatry practice. This full-time role primarily supports one full-time psychiatrist, with additional support to a second psychiatrist as needed. The position also provides limited cross-coverage support to Plena Mind Center’s PHP and IOP programs during PTO, vacation, or high-volume periods. This role is a mix of phone-based and in-person front office support and is ideal for someone who is calm, professional, and confident managing sensitive conversations with families while keeping physicians organized and supported. What You’ll Do Phones \& Patient Communication Answer and manage incoming calls in a professional, compassionate, and efficient manner Serve as the first point of contact for new patient inquiries Complete structured phone screens prior to scheduling psychiatric appointments Triage care-related questions and route appropriately to the physician or clinical team Manage prescription refill requests in coordination with the psychiatrist and established protocols Scheduling \& Coordination Schedule new and follow-up psychiatric appointments Manage and maintain physician calendars Support collaboration and care coordination with therapists, schools, and external providers when needed Administrative \& Clinical Support Provide direct administrative support to one full-time psychiatrist and secondary support to a second psychiatrist as needed Maintain accurate patient records in the EHR Collect, process, and post patient payments, including co-pays and self-pay balances Verify and document insurance benefits as part of the intake and scheduling process Assist families with basic insurance-related questions and direct complex issues appropriately Handle incoming and outgoing mail and routine office correspondence PHP / IOP Support (as needed) Provide phone and administrative coverage for Plena Mind Center PHP and IOP programs during staff PTO or coverage gaps Assist with intake-related calls for PHP and IOP when needed Support communication between Plena Medical Group and Plena Mind Center teams Office Operations Greet patients and families and ensure a calm, welcoming front-office experience Support general office organization and daily operations Maintain strict HIPAA compliance and patient confidentiality What We’re Looking For High school diploma or equivalent required; medical office or healthcare-related training preferred Prior experience in a medical, psychiatric, or behavioral health setting strongly preferred Excellent phone presence and communication skills Strong organizational skills and ability to multitask in a fast-paced environment Comfort working with families of children and adolescents Experience with scheduling systems and electronic health records (EHR) Reliable, detail-oriented, and professional Position Details Full-time, on-site position Monday–Friday schedule No nights or weekends Benefits Competitive compensation; pay commensurate with experience PTO, paid holidays, and additional benefits per company policy Supportive, mission-driven team environment Opportunity to work closely with experienced child and adolescent psychiatrists Exposure to both outpatient psychiatry and PHP/IOP levels of care Opportunity for long-term growth within a specialized pediatric behavioral health organization Hybrid flexibility: work from home on Fridays when business needs allow Plena Medical Group is committed to providing thoughtful, evidence-based, and family-centered psychiatric care. We value team members who are dependable, compassionate, and take pride in supporting high-quality clinical work. Job Type: Full-time Pay: $19.00 - $29.00 per hour Benefits: 401(k) 401(k) matching Bereavement leave Dental insurance Disability insurance Free parking Health insurance Life insurance Paid sick time Paid time off Vision insurance Work Location: In person

Medical Administrative Assistant: Psychiatry

Plena Medical Group – Child \& Adolescent Psychiatry Plena Medical Group is a physician-led, mission-driven practice where thoughtful care, clinical excellence, and respectful teamwork matter. Plena Medical Group is seeking a reliable, organized, and patient-centered Medical Office Assistant to join our outpatient child and adolescent psychiatry practice. This full-time role primarily supports one full-time psychiatrist, with additional support to a second psychiatrist as needed. The position also provides limited cross-coverage support to Plena Mind Center’s PHP and IOP programs during PTO, vacation, or high-volume periods. This role is a mix of phone-based and in-person front office support and is ideal for someone who is calm, professional, and confident managing sensitive conversations with families while keeping physicians organized and supported. What You’ll Do Phones \& Patient Communication Answer and manage incoming calls in a professional, compassionate, and efficient manner Serve as the first point of contact for new patient inquiries Complete structured phone screens prior to scheduling psychiatric appointments Triage care-related questions and route appropriately to the physician or clinical team Manage prescription refill requests in coordination with the psychiatrist and established protocols Scheduling \& Coordination Schedule new and follow-up psychiatric appointments Manage and maintain physician calendars Support collaboration and care coordination with therapists, schools, and external providers when needed Administrative \& Clinical Support Provide direct administrative support to one full-time psychiatrist and secondary support to a second psychiatrist as needed Maintain accurate patient records in the EHR Collect, process, and post patient payments, including co-pays and self-pay balances Verify and document insurance benefits as part of the intake and scheduling process Assist families with basic insurance-related questions and direct complex issues appropriately Handle incoming and outgoing mail and routine office correspondence PHP / IOP Support (as needed) Provide phone and administrative coverage for Plena Mind Center PHP and IOP programs during staff PTO or coverage gaps Assist with intake-related calls for PHP and IOP when needed Support communication between Plena Medical Group and Plena Mind Center teams Office Operations Greet patients and families and ensure a calm, welcoming front-office experience Support general office organization and daily operations Maintain strict HIPAA compliance and patient confidentiality What We’re Looking For High school diploma or equivalent required; medical office or healthcare-related training preferred Prior experience in a medical, psychiatric, or behavioral health setting strongly preferred Excellent phone presence and communication skills Strong organizational skills and ability to multitask in a fast-paced environment Comfort working with families of children and adolescents Experience with scheduling systems and electronic health records (EHR) Reliable, detail-oriented, and professional Position Details Full-time, on-site position Monday–Friday schedule No nights or weekends Benefits Competitive compensation; pay commensurate with experience PTO, paid holidays, and additional benefits per company policy Supportive, mission-driven team environment Opportunity to work closely with experienced child and adolescent psychiatrists Exposure to both outpatient psychiatry and PHP/IOP levels of care Opportunity for long-term growth within a specialized pediatric behavioral health organization Hybrid flexibility: work from home on Fridays when business needs allow Plena Medical Group is committed to providing thoughtful, evidence-based, and family-centered psychiatric care. We value team members who are dependable, compassionate, and take pride in supporting high-quality clinical work. Job Type: Full-time Pay: $19.00 - $29.00 per hour Benefits: 401(k) 401(k) matching Bereavement leave Dental insurance Disability insurance Free parking Health insurance Life insurance Paid sick time Paid time off Vision insurance Work Location: In person