Jobs in Nashville

Clinical Pharmacist Stewardship - Regional Medication Quality

From $180/yr

Discover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region. Organization: Pharmacy Inpt Operations Job Summary: Provides leadership in a specialized healthcare team and the patient to assure optimal cost-effective drug therapy. This includes developing specific pharmacotherapeutic goals, recommending a regimen and developing a monitoring plan to meet the individualized drug therapy needs of the patient. The Clinical Pharmacist is responsible for leading efforts in the prevention and reporting of medication errors and adverse drug reactions according to policy and works to continuously improve process and practice in the institution to enhance safety of medication therapy. . The Clinical Pharmacist will collaborate with Vanderbilt Health Regional Hospital teams to establish and maintain standard processes supporting anticoagulation stewardship, antimicrobial stewardship, opioid stewardship, and diabetes and glycemic agent oversight. Key Responsibilities * Create and maintain stewardship infrastructure, including education/competencies for pharmacy staff. * Serve as a liaison between Vanderbilt Health's main campus and regional hospital key stakeholders from pharmacy and quality departments. * Maintains expertise for relevant literature and best practices in various practice areas in all aspects of the medication use process impacting antimicrobials, anticoagulants, and opioids. * Review/maintain medication formularies at Vanderbilt Health Regional Hospitals, including electronic medical record builds related to anticoagulants, antimicrobials, opioids, and/or glycemic agents (including order sets). * Facilitate system process improvements and standardization for stewardship activities. * Ensure the consistency of quality and standards of practice related to stewardship activities. * Review anticoagulant, antimicrobial, opioid, and/or glycemic agent related medication events documented in the safety reporting system. * Establish and maintain clinical policies and procedures, standard operating procedures (SOP), standing orders, and/or protocols related to stewardship activities. * Develop/review key performance indicators (KPIs) for anticoagulation, antimicrobial, opioid stewardship, and glycemic agents, and present to relevant stakeholders. Assist with regulatory compliance with program, operational, and regulatory bodies (TJC, NHSN, ASHP, state and federal regulations, Leapfrog, etc.). * Qualifications * State of Tennessee Pharmacist license is required. * Completion of an ASHP-accredited PGY1 residency training program is preferred. Hospital pharmacy experience is required. * Technical Capabilities * Mentoring \& Coaching (Intermediate): Demonstrates good training and mentoring practices on a regular basis. Acts as a mentor to a person in need of support and direction. Makes a concerted effort to seek problem definition so it is clearly understood, clarifying and refining goals, as needed. Knows how to make personal gains apparent, supporting pride in accomplishment. Cites specific examples of conduct and responds to lack of progress in constructive ways. Encourages two-way dialogue, soliciting opinions of people being trained and mentored. Explores alternative solutions and approaches which make a person or team more likely to accomplish their goals. * Medication Management (Advanced): Demonstrates the uppermost levels of expertise in medication management in challenging and complex situations. Often takes a lead role in highly pressurized situations when there is a need to achieve results. Has the ability to determine the clinical appropriateness of each medication taken by the patient, determine the appropriateness of the dose, dosage form, indication, contraindications, potential adverse effects and potential problems with concomitant medications. Able to monitor for therapeutic duplication or other unnecessary medications, interpret, monitor and assessing patient's laboratory results as they relate to medication therapy and provide drug information to other healthcare professionals, patients and their families. * Pharmaceutical Drug Preparation \& Dispensing (Novice): Possesses sufficient fundamental proficiency to successfully review, prepare and dispense prescribed medications. This includes being proficient in the general principles of aseptic technique utilized to compound sterile preparations (CSPs) to minimize the risk of contamination (where applicable). * Pharmaceutical Quality Assurance \& Compliance (Expert): Demonstrates expert knowledge of the appropriate rules and regulations as they apply to the organization. Demonstrates expertise in process improvement, quality assurance practices and/or programs. Demonstrates a commitment to continuous quality improvement and ensures compliance with a federal, state and local regulations as well as organizational policies and procedures. May represent the organization at regulatory and industry groups for discussing rules and regulations. * Pharmaceutical Computer Literacy (Novice): Has demonstrated a proficient understanding of computers or has successfully completed training for applications that are used to support medication use processes. Is capable of using the fundamental features of pharmaceutical computer applications to support patient care issues of moderate difficulty. Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings. These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion. Core Accountabilities: Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a "go-to" resource for colleagues with less experience; may lead small project teams. Core Capabilities : Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: LIC-Pharmacist License - Tennessee Work Experience: Relevant Work Experience Experience Level : 1 year Education: Bachelor's (Required) This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth. Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

General Manager of Appliance Sales

The General Manager of Appliance Sales is responsible for leading the day-to-day operations, sales performance, customer experience, and growth of the Appliance Department. This position combines sales leadership, team development, customer relationship management, product expertise, and operational accountability. The ideal candidate is a strong sales leader who understands the appliance industry, can coach and motivate a sales team, and is comfortable working directly with customers, builders, designers, contractors, and trade partners. The Manager will be expected to drive profitable sales while ensuring customers receive knowledgeable, professional guidance from product selection through delivery and installation. Key Responsibilities Sales Leadership \& Growth * Lead and manage the Appliance Sales team to achieve monthly, quarterly, and annual sales goals. * Develop strategies to increase appliance sales, gross margin, and overall department profitability. * Monitor individual and department sales performance and identify opportunities for improvement. * Establish sales goals, KPIs, and accountability standards for the sales team. * Develop relationships with builders, designers, contractors, homeowners, and other trade professionals to generate new business. * Pursue opportunities within high-end residential, commercial, and national account markets. * Work with leadership to develop promotional strategies, product initiatives, and sales campaigns. * Maintain a strong pipeline of prospective customers and projects. * Manage both internal and external sales activities, supporting customers, business partners, and internal teams throughout the sales process. Team Management \& Development * Recruit, train, coach, hire, dismiss, promote, discipline and develop Appliance Sales team members. * Manage Install schedule. * Establish clear expectations for sales performance, customer service, follow-up, and professionalism. * Conduct regular one-on-one meetings and performance reviews. * Provide ongoing product training and ensure the team stays current on appliance features, specifications, technology, and installation requirements. * Foster a positive, collaborative, and accountable department culture. * Lead by example through strong sales, customer service, and communication. * Monitor and correct Timecards for Team members Customer Experience * Serve as an escalation point for complex customer situations and high-value projects. * Assist customers in selecting appliances that meet their needs, budget, design preferences, and installation requirements. * Ensure salespeople properly understand and communicate product specifications, lead times, warranties, delivery, and installation requirements. * Help resolve issues involving orders, deliveries, installations, product availability, and customer expectations. * Maintain strong relationships with repeat customers and trade partners. Product \& Project Management * Maintain strong knowledge of major appliance brands, product categories, features, specifications, and competitive offerings. * Review large and complex appliance packages for accuracy before orders are finalized. * Work closely with purchasing, warehouse, delivery, installation, accounting, and management teams to ensure projects move smoothly. * Identify potential installation or logistical issues before products are ordered. * Monitor special orders, backorders, discontinued products, substitutions, and project deadlines. * Ensure sales staff follow established procedures for quotes, orders, deposits, documentation, and follow-up. * Manage the end-to-end processing of customer and vendor returns, including defective, damaged, scratch-and-dent, and non-conforming merchandise. Financial \& Operational Accountability * Monitor department sales, gross margin, expenses, and profitability. * Help manage inventory levels and identify opportunities to reduce excess or aged inventory. * Review pricing and discounting to protect department margins. * Monitor sales commissions and department-related expenses. * Assist leadership in developing annual budgets and sales forecasts. * Identify opportunities to improve processes, reduce unnecessary costs, and increase department efficiency. * Ensure department policies and company procedures are consistently followed. Marketing \& Business Development * Partner with the marketing team to promote the Appliance Department and key product lines. * Identify opportunities for showroom events, builder/designer outreach, promotions, and vendor partnerships. * Maintain relationships with appliance manufacturers, vendor representatives \& strategic partners. * Stay informed about industry trends, new products, competitive pricing, and emerging technologies. * Help position Hermitage Design Center as a trusted resource for appliance selection and project support. Qualifications * 5+ years of appliance sales experience preferred. * Previous sales management or leadership experience strongly preferred. * Strong knowledge of residential appliances and appliance installation requirements. * Proven ability to meet or exceed sales goals. * Strong understanding of sales margins, pricing, and profitability. * Excellent communication, organization, and customer service skills. * Ability to manage multiple projects and priorities simultaneously. * Strong problem-solving and decision-making abilities. * Comfortable working with homeowners, designers, builders, contractors, and high-end clients. * Ability to train and motivate a sales team. * Proficiency with CRM, POS, ERP, and Microsoft Office systems. * Strong attention to detail and follow-through. Preferred Experience Experience with: * Luxury and high-end appliance brands * Builder and designer accounts * New construction and remodeling projects * Commercial appliance sales * Large appliance packages * Appliance installation and delivery coordination * National or multi-location accounts * Margin management and sales forecasting Key Performance Indicators Success in this position will be measured by: * Achievement of department sales goals * Gross margin performance * Department profitability * New customer and trade-account growth * Sales team performance * Customer satisfaction and retention * Quote-to-sale conversion * Follow-up and pipeline management * Inventory reduction and management * Accuracy of appliance orders * Successful execution of large projects * Employee development and retention Working Conditions * Office-based at Hermitage headquarters (Nashville, TN). * Monday–Friday, 8:00 AM–5:00 PM * Some travel is required. Limited overnight travel for training. Benefits * Health, dental, and vision insurance; 401(k); paid time off (PTO); and sick leave. * Compensation commensurate with experience level. Includes base, commission, and supplier spiffs.

English as a Second Language Teacher

From $54,048/yr

At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential. The ESL Teacher (Specialist) will work in the Language and Learning Lab to ensure our ESL students achieve excellence in speaking, writing, reading and listening. Additionally, the ESL Specialist will work closely with a variety of ESL experts and Rocketship team members to collaborate in designing key components of the Language and Learning Lab, then execute on that compelling vision. Specialists are responsible for working with students in sheltered blocks for additional support and intervention in speaking, listening, reading , writing, phonics and decoding, and reading comprehension. To do this effectively, the Specialist uses formative and summative data from WIDA to create lesson plans that meet each child's needs while maintaining close communications with classroom teachers and families regarding the child's progress. Additionally, the ESL Specialists will conduct a deep-dive analysis of annual WIDA data, then report the outcomes and action steps to teachers and school leaders on professional development days ESL Specialists report to an Assistant Principal. Location: Rocketship United Academy - 320 Plus Park Blvd, Nashville TN 37207 Essential Functions * The essential functions of this position include, but are not limited to the following: * Administer WIDA assessment to all ESL Students and serve as test coordinator for the test * Create progress monitoring tools for speaking, listening, reading and writing, then use the tools to document each student's progress on a weekly basis * Ensure the school is language-rich by labeling the school with language notations across each space * With a team SLs and experts, the ESL Specialist performs 6-week data analyses and produces 6-week action plans that correspond with Rocketship's other formative assessment cycle * Participate in Unit Planning meetings with classroom teachers to ensure Universal Design and ELL Principles are implemented into the Unit, then into daily plans * Hold bi-monthly community meetings/open houses for families * Report progress to families on a 6-8 week basis * Design daily lessons that instruct students to achieve excellence in speaking, listening, writing, reading, public speaking and presentations * This requires explicit vocabulary and idiom instruction. Required Qualifications * Commitment to Rocketship's mission, vision, and goals * Previous experience managing and/or teaching groups of elementary-age students is strongly preferred * Basic computer skills including troubleshooting and an ability to communicate about technical difficulties * Fluency in English * Bachelor's Degree * TN Elementary K-6 teaching credential or a full credential to transfer in from out of state * TN English as a Second Language K-12 Endorsement (to be ESL Specialist) $54,048 - $78,940 a year Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high. Compensation Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off. Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy . For questions, concerns, or complaints, please contact Human Resources.

Intermediate Civil/Geotechnical Engineer - Transportation

From $90,000/yr

About Us BGC Engineering Inc. (BGC) is an international applied earth sciences professional services firm. We are proud of our talented team of over 800 employees, spanning the fields of Engineering, Geoscience, Software, Geomatics, Data Science, Accounting, Administration, Health \& Safety and Human Resources. Alongside our clients and industry partners, BGC works collaboratively as ‘One Team’, dedicated to solving the world’s most critical applied earth science challenges. BGC has offices located across Canada, the United States, Chile, the Dominican Republic, and Australia. Our flat management structure creates a culture of innovation, excellence and transparency and a casual, dynamic and inclusive work environment. BGC prides itself on offering training and mentoring opportunities to further our employees’ professional growth as well as social and wellness activities that contribute to the connection and wellbeing of our team. We believe in One Team, Excellence, Curiosity, Common Sense and Clarity. The Role BGC is seeking an Intermediate Civil/Geotechnical Engineer to join our team. The successful candidate will work collaboratively in multi-disciplinary project teams focused on transportation infrastructure and related civil-geotechnical projects. This role involves technical design, analysis, and field work for projects that include slope stabilization, foundations, and earth retention systems. The ideal candidate will have solid field experience, including geotechnical drilling and construction observation, and will be eligible for professional registration within 1 year of hire. Responsibilities * Conduct geotechnical investigations, analyses, and design for transportation-related projects, including slope stabilization, earthworks, foundations, and earth retention systems * Prepare technical reports and contribute to proposal development * Complete field logs of boreholes in both soil and rock during subsurface investigations * Perform field inspections and site visits during construction phases * Interpret in situ and laboratory test results and instrumentation data * Collaborate with senior engineers and project managers to ensure quality and technical excellence * Support project delivery, including budgeting, scheduling, and coordination with internal teams and clients * Provide guidance and mentorship to junior staff as appropriate Required Education, Experience \& Competencies * Bachelor’s degree in Civil or Geotechnical Engineering * 5–8 years of relevant industry experience, or 3–6 years with a master’s degree * Eligible for registration as a Professional Engineer (PE) in the USA within 1 year of hire * Experience with field investigation techniques such as soil visual-manual descriptions, rock core logging, SPT sampling, CPT soundings, test pits, and geophysical surveys * Solid understanding of soil mechanics and geotechnical design principles, including limit equilibrium analysis, ASD and LRFD foundation analysis, and lateral earth pressure and earth retention * Familiarity with geotechnical software such as SLOPE/W, Slide2, RSPile, LPile, PLAXIS, or similar * Strong written and verbal communication skills Desired Education, Experience \& Competencies * Master’s degree in Civil or Geotechnical Engineering * Experience with deep and shallow foundation design (spread footings, driven piles, drilled shafts, micropiles) * Exposure to earth retention systems (lateral earth pressure diagrams; design of shoring, soil nail walls, tieback walls, MSE walls) * Prior experience in consulting engineering or construction Position Requirements Drug \& Alcohol Testing To ensure we meet our client’s compliance requirements and our workplace health and safety commitments, BGC has a drug and alcohol policy that applies to this position. The policy states that an employee may be required to take a drug and alcohol test prior to engaging in field work. This testing could be requested within an employee’s first week or in the future, as required. It is important to note that some clients also require random drug and alcohol testing, and/or testing in the event of a health and safety accident or incident. Driver’s License BGC requires that employees have a valid driver's license, and that employees can drive a field pickup truck. Upon hiring, BGC will require a driver’s abstract to allow for a safety review of your driving history. Travel and Vaccination BGC is committed to maintaining a safe work environment to ensure the health and safety of employees while on business travel and during field assignments. To meet travel and client requirements, employees may be required to receive vaccinations such as yellow fever, COVID-19, malaria, etc. If you require an accommodation or wish to discuss your situation, please contact Human Resources. BGC requires that you have a current passport for this position. Company Benefits BGC offers our employees the following: * Our ‘One Team’ culture supporting health, wellness, safety and diversity * Comprehensive benefits package: * + Health, Dental and Vision coverage * + LTD, Life, AD\&D and Business Travel Insurance * + Employee Assistance Program + Paid Time Off: Vacation, Sick, Holidays + Parental leave top ups + Professional development and mentoring opportunities + Flat management structure + Flexible workplace with office and home arrangements + Social and wellness activities + Casual and professional work environment Wage Range The estimated base salary range for this position is $90,000-$115,000 USD per annum, however base pay will be commensurate with job-related knowledge, skills, and experience. BGC's compensation package also includes a discretionary bonus plan, training allowance, and comprehensive medical and dental plan. Equity, Diversity and Inclusion BGC Engineering Inc. strives to create a workplace where equity, diversity and inclusion are embedded throughout our workplace culture and practices. Join us in our commitment to honour individuality, ensure fairness, and create a welcoming environment for everyone. As an equal opportunity employer, we encourage applications from all candidates, including those experiencing inequity such as racialized individuals, Indigenous People, women, people of diverse sexual orientations, identities and expressions, veterans, individuals with disabilities, people of all faiths, nationalities, marital status, ages, and family status. For assistance or accommodation with your application, please contact us at careers@bgcengineering.ca. BGC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation with you application, please contact our HR Team at humanresources@bgcengineering.ca Disclosures + At BGC, we use Artificial Intelligence to streamline parts of the recruitment process, however all decisions about candidate selection and advancement continue to be made by our hiring team. + This is a newly created position, reflecting our continued growth and investment in expanding our capabilities. + This posting will remain open until the position has been filled. + Privacy Notice: By submitting an application you are consenting to BGC Engineering Inc. using and storing provided information about you for monitoring purposes relating to your application or future employment.

Customer Success Manager

From $201/yr

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. Please note: this role is 100% in-office in Nashville, TN (615 Woodland Street). As a Customer Success Manager, AKA "Agent Experience Manager", you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience. At Compass You Will: * Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings * Serve as the face of the office by welcoming guests, answering the office phone line, managing mail distribution, providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues. * Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests * Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M\&A activity * Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent * Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change What We're Looking For: * 2-3 years of experience in customer service, training, office management, hospitality, or operations * Previous experience in real estate a plus * Previous experience with live or remote training a plus * Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus * Passion for supporting and serving agents trying to grow their businesses * The ability to establish credibility with key agent decision-makers and influencers * Great listening skills, connects well with others, and is empathetic of the customer's pain points * A passion for creating community within a space; you encourage in-office interaction, bonding and engagement * Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly * Skilled communicator with great interpersonal skills, ability to build and manage relationships * Meticulous attention to detail, highly organized * Strong creative writing skills and eye for design * Ability to work in the office during standard operating hours * Ability to lift up to 25 lbs Perks that You Need to Know About: Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance. Do your best work, be your authentic self. At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers. Notice for California Applicants Los Angeles County Fair Chance Notice

Customer Success Manager

From $201/yr

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. Please note: this role is 100% in-office in Nashville, TN (615 Woodland Street). As a Customer Success Manager, AKA "Agent Experience Manager", you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience. At Compass You Will: * Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings * Serve as the face of the office by welcoming guests, answering the office phone line, managing mail distribution, providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues. * Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests * Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass * Support ongoing projects such as new office openings, national initiatives, and new Expansion/M\&A activity * Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent * Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change What We're Looking For: * 2-3 years of experience in customer service, training, office management, hospitality, or operations * Previous experience in real estate a plus * Previous experience with live or remote training a plus * Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus * Passion for supporting and serving agents trying to grow their businesses * The ability to establish credibility with key agent decision-makers and influencers * Great listening skills, connects well with others, and is empathetic of the customer’s pain points * A passion for creating community within a space; you encourage in-office interaction, bonding and engagement * Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly * Skilled communicator with great interpersonal skills, ability to build and manage relationships * Meticulous attention to detail, highly organized * Strong creative writing skills and eye for design * Ability to work in the office during standard operating hours * Ability to lift up to 25 lbs Perks that You Need to Know About: Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance. Do your best work, be your authentic self. At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Logistics and Inventory Manager

A Day in the Life of a Logistics and Inventory Manager Step into a role where every day is dynamic and every decision drives results. As our Logistics and Inventory Manager, you're at the heart of our operations-monitoring inventory levels, optimizing warehouse performance, and keeping transportation running like clockwork. You thrive on analyzing data, forecasting demand, and collaborating with suppliers and internal teams to make sure the right products are in the right place at the right time. This isn't just a strategic role-it's hands-on leadership in action. From streamlining distribution processes to negotiating with vendors and leading efficiency initiatives, you're constantly finding ways to improve operations while keeping costs in check. Your clear communication and organizational skills keep every stakeholder-from procurement to production to delivery-aligned and informed. With your guidance, inventory performance stays on track, challenges are tackled swiftly, and continuous improvement is always the goal. If you're ready to drive seamless logistics systems that make a real impact, this is the role for you. Responsibilities * Support daily operations for equipment, consumables, and logistics * Manage warehouse inventories: monthly for consumables, annually for assets * Fulfill outbound orders for branches, jobsites, and Area Wide Events (AWEs) * Ensure warehouse safety, organization, and adherence to Lean 5S practices * Maintain equipment standards for cleanliness and operational readiness * Oversee readiness and management of the Large Loss Trailer fleet * Staff and manage laydown yards during AWEs, including setup and wind-down * Implement daily operational logistics goals: shipping, inventory, and vendor coordination * Monitor stock levels, submit replenishment orders, and manage inbound/outbound shipments efficiently * Develop monthly reports tracking project timelines, metrics, and productivity * Conduct physical inventories and ensure timely, cost-effective freight management * Train regional staff on 5S discipline, asset tracking, and inventory reporting * Review vendor invoices for finance accruals and assign costs appropriately * Support process simplification and standardization to enhance logistics efficiency * Must be flexible to travel on short notice, including potential international travel; valid passport required Experience * 5+ years in warehouse management and inventory control * 2+ years of leadership experience * Skilled in developing warehouse and logistics standards * Familiarity with mechanical systems and job cost control preferred * Experienced in Lean warehousing and 5S practices preferred * High school diploma or GED required; Associate's or Bachelor's degree preferred First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Third party resume submissions are not accepted. Any resume submitted will be considered the property of THE COMPANY, and THE COMPANY will not be held liable to pay a placement fee. Job Posted by ApplicantPro