Chief Operating Officer)
From $103,369/yr
Overview We are seeking a dynamic and visionary Chief Operating Officer (COO) to lead our organization’s operational strategies and drive sustainable growth. As a key member of the executive leadership team. The Smiths Company is seeking a dynamic, strategic, and execution-focused Chief Operating Officer (COO) to lead global operations and drive scalable, long-term growth. As a key member of the executive leadership team, the COO will be responsible for building and optimizing world-class operational capabilities across fulfillment, logistics, supply chain, e-commerce, and omnichannel platforms. This role will oversee the design, implementation, and continuous improvement of operational systems that support rapid expansion, superior customer experience, and operational excellence. The COO will partner closely with the CEO and senior leadership to translate the company’s vision into measurable performance, driving innovation, efficiency, and sustainable value creation. The ideal candidate is a transformational leader with a strong track record in scaling complex organizations, building high-performance teams, and delivering results in fast-paced, technology-driven environments. Responsibilities * Develop and execute comprehensive operational strategies aligned with the organization’s overall vision and strategic plan. * Lead and supervise cross-functional teams to ensure seamless coordination of business activities, optimizing productivity and performance. * Drive process improvement initiatives by analyzing current workflows, identifying inefficiencies, and implementing innovative solutions to enhance operational excellence. * Oversee budgeting, forecasting, and financial management to ensure resource allocation supports organizational priorities and sustainable growth. * Manage large-scale projects and programs from inception through completion, ensuring timely delivery within scope and budget. * Foster a culture of change management by guiding teams through transformation initiatives while minimizing disruption and maximizing engagement. * Cultivate strong relationships with stakeholders, including senior leadership, business partners, and clients, to support business development efforts. * Monitor key performance indicators (KPIs) to evaluate operational success and implement corrective actions as needed. * Lead strategic planning sessions to set long-term goals, identify growth opportunities, and adapt to industry trends. Operational Strategy \& Execution * Develop and execute global operational strategies aligned with the company’s long-term vision and growth objectives. * Build scalable infrastructure for fulfillment, distribution, logistics, and omnichannel operations. * Drive continuous improvement initiatives to enhance speed, efficiency, and cost optimization. Supply Chain \& Fulfillment * Lead end-to-end supply chain management including procurement, inventory, warehousing, cross-docking, and last-mile delivery. * Establish data-driven forecasting, inventory planning, and demand management systems. * Optimize warehouse and distribution networks to support growth and customer satisfaction. Process Excellence \& Innovation * Implement operational best practices, automation, robotics, and AI-driven solutions. * Design lean, scalable processes to support expansion into new markets and verticals. * Foster a culture of operational discipline, accountability, and continuous improvement. Customer Experience * Ensure seamless, reliable, and fast customer fulfillment and delivery. * Collaborate with technology, product, and customer experience teams to enhance service levels and retention. * Establish performance metrics tied to customer satisfaction and operational quality. Financial \& Performance Management * Own operational budgets, capital allocation, and cost management strategies. * Drive operational KPIs including productivity, service levels, and margin improvement. * Provide executive reporting and insights to the leadership team and board. Leadership \& Talent Development * Build and lead high-performing teams across operations, logistics, and supply chain. * Develop strong regional and functional leadership pipelines. * Foster a culture of accountability, ownership, and performance excellence. Skills * Proven expertise in operations management with a focus on process optimization and efficiency improvements. * Strong leadership skills with experience supervising diverse teams and managing senior-level personnel. * Excellent change management capabilities to lead organizational transformations smoothly. * Strategic planning proficiency to develop actionable plans that align with organizational objectives. * Business development acumen to identify new opportunities for growth and expansion. * Skilled in project management methodologies to oversee complex initiatives from start to finish. * Financial literacy in budgeting, forecasting, and resource allocation to support sustainable operations. * Effective communication skills for engaging stakeholders at all levels and fostering collaborative environments. * Demonstrated experience in program management with an emphasis on delivering results on time and within scope. Join us as our Chief Operating Officer and be at the forefront of shaping our future! This role is perfect for an energetic leader ready to make a significant impact by driving operational excellence, inspiring teams, and leading strategic initiatives that propel our organization forward. Core Skills * Operational excellence and process optimization * Strategic planning and execution * Change management and transformation leadership * Financial planning, forecasting, and resource allocation * Business development and growth strategy * Project and program management * Data-driven decision making * Executive leadership and team development . Job Types: Full-time, Part-time, Contract, Temporary, Internship Pay: From $103,369.20 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Life insurance * Paid time off * Tuition reimbursement * Vision insurance Work Location: In person