Software Engineer - Abigail Description This Software Engineer position is responsible for analysis, design, implementation, unit testing, and quality engineering to produce and maintain high-quality software solutions. This is an opportunity to develop a new platform, using a new technology stack and new processes, from the early stages. This is a role that requires rapid learning of new tools and technologies: new languages, new domains (data science, collaboration with psychometrics), and new processes (LLM codegen, agentic AI development). The ideal engineer is willing to take high-level ownership of functionality, filling in the gaps and eliciting requirements without fully relying on a business analyst, and executing quality processes without fully relying on a QA engineer. The ideal candidate is willing to adapt to and adopt new ways of working, excited about new challenges, and able to show past work and successes that relate to the role. You will: Develop and support a new web application stack Leverage and refine LLM-codegen processes to balance agility and quality Develop and leverage agent-driven AI architectures Work closely with customers and adapt tools to their needs Develop psychometrics and data science-focused tools in R Operate, extend and create cloud-based solutions in AWS Develop and maintain code using best practices for maintainability, performance, security, and verifiability Possess the ability to quickly learn new processes, tools, and business domains Work with engineering leadership to deliver timely, robust software adhering to best practices Required Education and Experience * Bachelor’s degree in Computer Science, MIS, or equivalent technology discipline, or equivalent on-the-job training * A willingness to learn new technologies and new domains (R, data science, agentic AI cloud applications) * 3-5 years relevant full-stack software development experience * Experience with development, maintenance, and testing of software, following industry best practices * Experience with highly available, highly concurrent cloud-based Web applications * Some background in statistics is not required but is a big plus Current Tech Stack * AWS hosted applications * Go, Postgres, TypeScript, Vue.js, PrimeVue, D3 * R and R data science libraries * Github and Github-driven CI/CD * Heavily LLM-driven development Desired Experience * Experience working in an Agile environment * Desire to expand knowledge in many development languages, applications, and tools * Able to think technically and analytically * Ability to understand the philosophy of architecture * Must assimilate information, distill knowledge, apply experience and provide solution alternatives and recommendations * Must have strong time management skills - including the ability to work well under pressure, plan, set priorities, adapt to change, and meet established timelines * Must be a self-starter and detail-oriented * Effective written and verbal communication skills * Proven ability to work and excel within a team Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The full-time salary range for this position is between $100,000 - $130,000. This position is eligible to participate in an annual incentive program, and information on benefits offered ishere. Applications will be taken until 11/2. Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Job: Engineering Job Family: TECHNOLOGY Organization: Assessment \& Qualifications Schedule: FULL_TIME Workplace Type: Remote Req ID: 26369 #location
At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us. Clinical Research Physician, GPS Medical Purpose The Clinical Research Physician (CRP) in GPS Medical has responsibilities associated with the development, management, execution, and oversight of all aspects of the safety program for one (or more) asset(s) throughout the product(s’) life cycle. This individual plays a major role in coordinating technical functions within GPS to facilitate these responsibilities. The individual is accountable for collaborative contributions and partnership with the integrated development or product team to deliver on these safety commitments while demonstrating GPS expertise and leadership. The CRP is the Lilly GPS Medical representative for both internal and external stakeholders regarding a product or developmental therapeutic agent, interacting as prescribed in corporate guidelines, standards, and policies. Individualized responsibilities for a particular product or project will be discussed and agreed at an individual level. Primary Responsibilities This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Not all listed responsibilities will be applicable to all GPS Medical CRP roles. * Key GPS Medical Activities and Safety Oversight ▪ Provides GPS Medical leadership and ensures proactive pharmacovigilance (PV) for assigned product(s): i. In early phase development, performs and/or contributes to medical review of individual case safety reports for completeness and accuracy, providing company causality assessment and requests for follow up, if needed. ii. Provides medical oversight of surveillance activities, safety signal decisions and risk management actions to be taken, including communication and/or escalation to appropriate internal or external stakeholders (e.g., GPS leadership, governance committees, development teams, Regulators) iii. Monitors various safety activities for impact to Core Safety Information and Core Risk Minimization activities i v. Builds collaborative working relationships to ensure full cooperation; guides effective and efficient drug development, and ensures high-quality medical evaluation of safety data v. Responsible for the oversight and actions related to regulatory queries on safety-related topics ▪ Acts as the GPS Medical lead at the time of acquisitions and integrations of new companies/assets, partnering with internal and external stakeholders to ensure seamless continuity of safety surveillance activities. ▪ Demonstrates advanced knowledge of safety concepts, per ICH, US and international regulation/guidelines and GxP. ▪ Synthesizes complex data into actionable insights and translates technical issues into strategic discussions * Acts as the Lilly GPS Medical Representative for both internal and external stakeholders, interacting as prescribed in corporate guidelines and policies. ▪ Builds strong relationships with key stakeholders, representing and championing the role of safety in the organization (including): i. Product Team Leaders and Business Unit Leadership ii. Regulatory (including Device and CMC regulatory) iii. Affiliate Medical Leadership/Clinical Research Physicians iv. COE and Discovery and Clinical Research v. External Opinion Leaders ▪ Reviews and comments on external regulatory policy and trends affecting Global Patient Safety. ▪ Represents GPS Medical in inspection and audit activities for assigned program(s) ▪ May serve on safety advisory hub committees and/or consultative cross-functional bodies providing input and guidance to clinical development teams on select safety topics ▪ May serve as a member of the Quality-GPS (AE/PC and Device) safety surveillance teams evaluating aggregate product complaint/adverse event data for potential manufacturing quality related safety signals * Product Safety Assessment * Provide the sound and timely medical assessment decision making for the safety questions based on current medical and scientific data in collaboration with cross-functional partners for the following: i. Product Safety Assessments (PSAs), Health Hazard Evaluations (HHEs), and other risk assessment documentation ii. Device design, development, risk management, and periodic reporting iii. CMC development, manufacturing changes, CMC submissions and CMC regulatory requests, iv. Company anticounterfeiting activities, product shortage evaluations, quality triage escalation activities and regulatory reporting. ▪ Provide clinical evaluation of individual adverse events for possible manufacturing-related root cause for Lilly products ▪ Responsible for appropriate implementation of PSA/HHE process with manufacturing and/or marketing partners. ▪ Prepare medical complaints in response to signals identified during AE/PC and Device Surveillance. ▪ Review and approve/reject manufacturing investigation results in response to medical complaints, including escalation as needed for any identified manufacturing related safety issues. ▪ Proactive monitoring to evaluate for unanticipated safety impacts related to deviations addressed by HHEs * People Management ▪ Foster and support a collaborative working environment that maintains a Team Lilly culture focused on inclusion, innovation, acceleration, and delivery ▪ Recruit, mentor, develop, and retain top clinical, scientific, and drug development talent, including clinical research physicians, clinical research scientists, and pharmacoepidemiologists. ▪ Assures staff comply with company policies and procedures * Understand and support the QPPV role ▪ Understanding the roles and responsibilities of the European Union Qualified Person (QPPV). ▪ Ensure support is provided to enable the Qualified Person to fulfill all the Qualified Person legal responsibilities. * Training, Coaching, Mentoring ▪ Provide training, coaching and mentorship demonstrating effective PV strategies and sharing experience and knowledge to further advance the goals of the GPS department and wider enterprise. ▪ Maintain compliance with Lilly Red Book and corporate policies, Lilly Research Laboratories and Global Patient Safety curriculum. ▪ Maintaining compliance with the Lilly Corporate Integrity Agreement. * A Clinical Research Physician, GPS Medical is expected to meet the criteria as outlined in the global path job criteria for the appropriate R path levels. ▪ For each level on every global path, there is a consistent set of job criteria which includes functional and technical expertise, decision making, influence, and problem solving. Minimum Qualification Requirements ▪ Medical Doctor or Doctor of Osteopathy. Must be board eligible or certified in appropriate specialty/subspecialty or have completed the comparable level of post-medical school clinical training relevant to the country of hiring. ▪ US trained physicians must have achieved board eligibility or certification. Foreign medical graduates (in US based jobs) who are not US board eligible or certified may be hired directly for employment in the US at the discretion of the Chief Medical Officer. ▪ Non-US trained physicians must have completed education and training at a medical school that meets the minimum requirements substantially equivalent to the requirements of medical schools accredited by the Liaison Committee on Medical Education (LCME). For the recognized list of foreign medical schools and the disapproved list, see PLA: Physicians Licensing Information and Medical Education | MBC ▪ Minimum 3+ years’ experience in the pharmaceutical industry or clinical care setting. Other Information/Additional Preferences ▪ Prior experience in clinical trials preferred; academic and/or industry. ▪ Clinical Development Or Pharmacovigilance Experience Preferred ▪ Knowledge of drug development process ▪ Fluent in English with highly effective written and verbal communication skills ▪ Strong clinical/diagnostic skills ▪ Excellent interpersonal, organizational and negotiation skills ▪ Ability to work on multiple projects and function effectively in a fast-paced matrixed environment ▪ Ability to prioritize tasks and shift priorities rapidly to meet tight deadlines ▪ Ability to influence others (both cross-functionally and within the function) in order to create a positive working environment ▪ Excellent teamwork skills ▪ Willing to engage in domestic and international travel to the degree appropriate to support the business of the team ▪ Knowledge of global pharmacovigilance guidelines, guidance, and regulations (EMA, FDA, etc.) relevant to the activities and responsibilities described above Strategic thinking ▪ Demonstrated success in implementing projects and/or innovating ▪ Receptive, engaging, and impactful contributor Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL). Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $201,000 - $360,800 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
SENIOR CIVIL ENGINEER – CIVIL SITE DIVISION Compensation * Salary: $135,000 - $175,000 per year (Based on education, qualifications, and experience.) Job Summary Our client is seeking an experienced Senior Civil Engineer to lead its Civil Site Division . This position is responsible for managing land development projects from initial due diligence through final construction documentation, including site design, stormwater management, utility design, permitting, and project closeout. The ideal candidate is a licensed Professional Engineer with extensive civil site development experience, strong project management skills, and the ability to collaborate effectively with clients, regulatory agencies, and multidisciplinary project teams. Responsibilities * Lead and manage civil site development projects from concept through project completion. * Prepare and oversee due diligence reports, schematic designs, and construction plans. * Design stormwater drainage systems and perform stormwater quality and quantity calculations. * Design potable water, gravity sewer, and pressure sanitary sewer utility systems. * Prepare and review construction drawings, technical specifications, and bid documents. * Coordinate permitting activities and ensure timely regulatory approvals. * Perform grading design, earthwork calculations, and site development reviews. * Utilize AutoCAD and AutoCAD Civil 3D for engineering design and drafting. * Prepare drainage reports and other technical engineering documentation. * Apply HEC-RAS modeling techniques as required. * Collaborate with internal project teams, clients, consultants, and regulatory agencies to deliver high-quality engineering solutions. Qualifications * Bachelor's or Master's degree in Civil Engineering or a related discipline. * Active Professional Engineer (PE) license required. * 10+ years of civil site development and project management experience preferred. * Proficiency with AutoCAD design and drafting. * Working knowledge of AutoCAD Civil 3D. * Strong understanding of civil site development principles, including grading, drainage, utility design, and stormwater management. * Experience preparing construction documents, technical specifications, and permitting packages. * Knowledge of stormwater management reports and drainage calculations. * Strong verbal, written, and interpersonal communication skills. * Ability to collaborate effectively in a team-oriented environment. * Experience with HEC-RAS hydraulic modeling preferred. About The Company Our client is a respected civil engineering firm providing transportation, traffic engineering, site engineering, and construction inspection services to public- and private-sector clients. They specialize in delivering innovative infrastructure solutions, including roadway design, stormwater management, utility design, permitting, and land development projects. The company is known for its commitment to technical excellence, collaboration, quality, and long-term client relationships. This is an outstanding opportunity to join a growing organization where experienced engineers can lead impactful projects while advancing their careers in a collaborative and supportive environment.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems. In the 'Agentic Era,' the Marketing Cloud CSM serves as a Strategic Partner who is truly 'at home' in the digital-first world. You speak the customer’s language—fluently discussing ROAS, conversion funnels, and omnichannel orchestration—while navigating industry-specific challenges like peak-season scaling and privacy shifts. You act as a domain authority who understands that technology only succeeds when it is grounded in a deep understanding of the customer’s business challenges and market trends. We are looking for candidates who have experience supporting customers in one or more of the following industries: * Retail Consumer Goods (RCG) – Partners with retail, consumer packaged goods, fashion, beauty, and consumer products companies to drive digital transformation, enhance customer experiences, and maximize value from e-commerce, merchandising, and omni-channel strategies This is an Individual Contributor position. Your Impact Customer Accountability and Value Alignment * Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion. * Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle * Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer. * Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer. * Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks. Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems. * Strategic Advisory and Stakeholder Management * Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership. * Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems. * Solidify partnership commitments and drive innovation aligned with customers' business challenges. * Increase customer engagement with products and services and identify major political barriers to customer success. * Partner with more experienced team members to solve complex problems and develop strategic success plans when needed. Serve as the primary interface for major incidents (e.g., checkout failures or email deliverability drops) to protect peak revenue. * Technical Health, Adoption, and Risk Management * Conduct quarterly reviews of feature usage to drive adoption of tools like Journey Builder, ensuring platform stability and performance. * Identify underutilization of contracted entitlements (e.g., messaging volume or GMV tiers) and align platform features with customer priorities to increase throughput. * AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring. * Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans. * AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention. * Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities. Learning \& Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask \ effective diagnosis questions\*, and align platform features with customer priorities and roadmaps. * Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. * Act as the primary point of contact for major incidents, ensuring timely communications and resolution of issues. * Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. * Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making. Minimum Requirements * 10+ years of industry expertise in Customer Success, SaaS platforms, and Marketing operations. * Consulting: Strong ability to facilitate discussions, handle objections, and translate business goals into product experiences. * Strong ability to facilitate discussions, handle objections, and translate business goals into product experiences. * Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer’s business. * Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms. * Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development Drives long-term commercial success as a Sales Cloud trusted advisor, bridging the gap between front-line selling and back-office operations. Guide customers through the evolution of their Salesforce maturity, ensuring that platform features like Forecasting and Pipeline Inspection are leveraged to maximize win rates and organizational growth. * In addition (required): Cloud/Platform Requirements: 5+ years experience supporting customers or as a user of Marketing Cloud or similar Marketing tools * Marketing Cloud (Email Specialist, Engagement Foundations) certifications and/or Commerce Cloud training credentials preferred but not required. Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Data 360 Specialist) * Preferred Qualifications: * Certifications : Marketing Cloud (Email Specialist, Engagement Foundations) certifications. * Foundational Plus : Possession of the Salesforce Platform Administrator certification. * AI Readiness : Holds Agentblazer Champion Status or higher Note: This role is office-flexible and the expectation is to be in-office a minimum of three (3) days per week. This is not a remote position. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.\
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The typical base salary range for this position is $171,200 - $273,000 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process.\
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There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $205,800 - $298,400 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.\
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The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Company Description At KSM Consulting, you are bigger, bolder, and brighter. You bring innovative ideas to the table, and you learn from the experts sitting beside you. You stand on the shoulders of giants and on some days, you are the giant. That’s what we call… You. Amplified. At our growing, Indianapolis-based technology, data, and management consulting firm, you’ll be exposed to the latest industry trends as well as some of the most challenging problems our clients face. And through deep understanding, tenacity, collaboration, and know-how, you help those clients find the solution that’s right for them. In everything you do, you’ll help your clients, colleagues, and communities thrive. Job Description To help continue our rapid growth and solve our clients’ toughest problems, we need an experienced and proven Client Success Manager to join the team. As a Client Success Manager you will be responsible for ensuring our clients thrive through the engagement(s) they have with KSMC, doing whatever it takes to deliver value and success. This will include acquiring mastery of the client’s business, technologies, and key resources across levels of the client organization. As a technology consulting firm, it is extremely important that all Client Success Manager have experience on complex technology projects and understand the kinds of complexities that exist on system transitions, data management projects, and product services. Primarily, the Client Success Manager will serve as the sole point of contact for their respective clients as both a trusted advisor and point of escalation when their most important initiatives call for it. Finally, it will also include helping ensure effective collaboration across all teams involved in achieving these goals. Responsibilities Manage delivery on a given project or client-site including: * Understand the client’s business intimately, their organizational structure, KPIs/OKRs, strategies, technical capital, and human capital, financial considerations, etc. * Act as a solution architect, seek to understand their current technological landscape including relevant software, hardware, technical debt, risk aversion, velocity and proclivity towards change, etc. * Understand KSMC’s scope of work and its intended outcomes and overarching purpose for the business * Partner with the client by bringing them relevant, useful suggestions around people, processes and technology that complement the work we are already doing * Participate meaningfully in our team’s solution process regarding any of the following subjects and feel confident in your ability to represent, in an ongoing way, those ideas to senior leaders on behalf of the team: + Data Management + Infrastructure + Architecture + Data migration + Product selection + Solution Road Maps + Privacy + Security + Implementation approach; agile versus waterfall delivery methodologies + Procurement techniques + M\&O * Support Project Managers on all escalation points around resourcing, solution design and implementation, budget, timeline, and cost * Mentor, coach, and train others around our company on how to reflect these capabilities * Provide check-ins around how all active projects are going on the account both formally and informally * Bring solutions and ideas to the client or joining them in ideating about new, exciting opportunities to innovate their business and services/products * Be a confidential support to them on any challenging realities they face around people, processes or technology, with the intent of helping them overcome these challenges through creative techniques * Stay attuned to the context surrounding the client’s industry and market Manage the internal portfolio finances including: * Leading monthly meetings with the KSMC Finance team around accounting updates including the portfolio level roll up of projects, deliverables and invoices * Ensuring invoices are paid in contractually agreed time frames * Forecasting net new projects for the account, managing those ideas from inception through signed SOW and ensuring all proper parties are collaborated with through that process * Providing clarity and recommendations managing any WIP in a given account Perform Contract Management for the account including: * Ensuring all active projects are aligned to contracts * Creating and managing all contracts for services with assigned account(s) including managed service agreements (MSA), contracts, renewals, extensions and amendments Manage Client Capital including: * Referral Capture * White Paper and content management * IP process proactive management Client Need Forecasting: * Product backlog enhancement ideation, Solution/technology innovation, cost savings, integrations, data products/services, process products/services, legislative consideration for the future, and competition velocity/quality review * Partnering with Sales to build a strategy around what ought to come next for the client and how we might provide services/products/partners to support them Participation as key lead on all business development activity for specific client. Including: * Extensions, amendments, and new scope development * RFP process lead including RFI responses, written responses, Q\&A, orals, competition assessment, strategic partnerships (MBE,WBE,VBE), BAFO, and any other area (focused on how we continue to win) * Loss retrospective and lessons learned * Contract vehicle identification * Solution Excellence (pushing a partnership with sales to ensure the proposal is the best we can think of and aligned with what the client wants and needs) Qualifications * We are considering candidates from the following cities: Indianapolis, Ohio, Chicago, Washington DC, Denver and San Francisco * 5+ years experience managing complex work portfolios strategic to an executive team * Technical competency * Ability to maintain high level of confidentiality * Advanced knowledge and proficiency in Microsoft Excel, PowerPoint, Project, Jira, Smartsheet, Azure DevOps, Trello, and/or other Project Management software * Knowledge of Municipality, State and Federal government work a plus * Experience in consulting is a plus * Excellent Communicator * Professionalism * Quick technical aptitude; can learn technology stacks/infrastructure/application dev/data quickly, retain and add value * Note: This role requires a significant amount of work in Indiana. We will consider applicants who are willing to travel or relocate for this opportunity. Additional Information What you should know about KSMC: * KSMC employees work hard. We solve big problems, serve lots of clients, and are generally engaged throughout the entire workday and beyond. * We compensate well and show our appreciation in lots of ways including Thursday Throwdowns, quarterly employee events, Community Day, and family outings. * We have a great benefits package including a Self-Managed PTO Policy. * Our snack room is well stocked with healthy drinks and food to keep you going during your work day. * Our comprehensive wellness program includes team recreation activities and wellness reimbursement. * KSMC values lifelong learning and encourages all team members to continue to grow through formal and informal paths that include an Educational Assistance Program. * We emphasize your career advancement and development and set aside intentional time twice a year to evaluate your progress and goal set together, including your career growth track. * We pride ourselves in having the best talent in the industry and hope that you’re up for the challenge! All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status. Equal Opportunity Employer We embrace AI across everything we do, and that includes how you prepare for this interview. Feel free to use AI tools to research the role, practice your responses, and put your best foot forward. What matters to us is getting to know the real you — how you think, how you communicate, and what you genuinely bring to the table. Our interviews are designed to go deeper than any polished answer, so come curious and come as yourself without the support of an AI tool during our conversation.
Title: Business Analyst Worksite Address: Indianapolis, IN 46204 Hybrid Duration: 12 Months Requirements: A bachelor’s degree from an accredited university in Information Technology, Computer Science, Public Health, Epidemiology, Statistics, Analytics, Programming, Business or related field; or equivalent experience. 5+ years of relevant business analyst and/or project management experience. Experience in gathering and documenting business and technical requirements and use cases. Experience with participating in and facilitating joint requirements gathering sessions. Demonstrated ability to quickly adapt and use novel tools, as needed. Exceptional analytics, conceptual, and problem-solving abilities. Exceptional communication skills, both oral and written. Excellent change management and relationship management skills. Ability to be a bridge between business and IT. Ability to work in a team environment with multiple and fluid demands. Ability to support grant-funded initiatives by maintaining organized, accurate, and timely project documentation; tracking deliverables and dependencies; communicating status and risks; and working within defined program, fiscal, reporting, and compliance expectations. Ability to maintain effective and professional working relationships with internal and external stakeholders. Working knowledge of how to implement and grow adoption of business applications is preferred. Familiarity with Informatica platforms including Enterprise Data Catalog is preferred. Experience in leading workshops or training sessions with a user community is preferred. Experience supporting federally funded, grant-funded, or other externally funded initiatives with defined deliverables, reporting requirements, implementation timelines, and accountability expectations is preferred. Experience supporting rural health, public health, healthcare access, health equity, health systems, community health, or related initiatives is preferred. Experience supporting cross-agency, cross-sector, vendor-supported, or multi-stakeholder initiatives is preferred. Familiarity with grant-funded project documentation, implementation tracking, outcomes reporting, sustainability planning, or audit-ready records is preferred.
Information TechnologyComputer SciencePublic HealthEpidemiologyStatistics+14 more
When presented with an obstacle, do you find another route? Are you a natural hunter who can seek opportunities? Are you passionate about medical diagnostics? If you answered yes to all the above, it sounds like our Diagnostic Specialist career opportunity is the next move for you! At Hologic we're driven by our purpose, promise and passion to empower people to live healthier lives everywhere, everyday. With ground-breaking technology at the core, our innovations are designed to achieve exceptional clinical results. Making it possible to detect, diagnose and treat illnesses and other health conditions earlier and more effectively. What does your day to day look like? * Effectively communicate and sell the benefits of the APTIMA product line, the ThinPrep Pap Test and adjunctive testing, to clinicians in an assigned geographic territory * Develop and execute a sales strategy within your assigned territory to meet and exceed sales goals. Insulate accounts against competition and regain lost customer accounts. * Accurately forecast and maintain an individual territory in accordance with a 90-day quota * Maintain ongoing business planning with your customers including business reviews with customer financial departments. * Maintain consistent and structured communication to District Sales Manager * Partner with our marketing department to support the development and execution of marketing programs and sales materials. * Attend local and national professional trade shows and events to promote products * Update and sync all relevant customer account information into Hologic’s Data Management System daily. Do you have what it takes? Education: Bachelor of Arts/Science from an accredited university required Experience: We want to see your track record (at least 2 years) of delivering commercial success against assigned targets. You will be able to build meaningful relationships with new and existing customers, you will become a trusted partner at solution selling and can influence and negotiate. Due to the nature of our industry, you will need to understand and articulate complex scientific literature and use complex clinical data as a key factor in your sales process. Since this position requires extensive driving during the workday, a valid driving license and satisfactory driving record, as well as a serviceable vehicle available for work use is mandatory. So why join Hologic? We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. We offer a competitive salary and quarterly bonus structure, one of our talent partners can discuss this in more detail with you. From a benefits perspective, you will join our wide-ranging benefits policy including PTO, Employee Stock Purchase Plans, exciting Employee Wellness plans and many more! If you have the right skills and experience and want to join our team, apply today. We can’t wait to hear from you! The total compensation range for this role is $140,000 to $145,000. This is based on a base salary and commission plan combination. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, territory/ geography, education, business needs, market demand and performance versus quota. Agency and Third Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic’s employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.