Jobs in Docklands Victoria Australia

5 open positions found · Salary range: From $10

View CRM Manager ANZ
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CRM Manager ANZ

bpDocklands, Victoria, Australia

From $10/yr

Job Family Group Marketing Group Job Description Job Description As a CRM Manager, you will support the CRM Senior Manager with developing the CRM strategy and own the execution of CRM activity for your assigned market(s), working closely with the Hub to deliver innovative and data-driven campaigns across email, app and push to engage both B2C and B2B audiences. Working within the global CRM strategy and standards, you will coordinate broadcast and behavioural campaigns across M\&C, ensuring they are relevant at a local level and as consistent globally as possible. Your focus will be on analysing customer data, crafting core journeys, and managing omnichannel campaigns to improve customer retention and lifetime value. This role is essential in ensuring the successful execution of global CRM strategies in alignment with local market needs and building a culture and ways of working that are strategic and data-driven. what you will deliver * Support the M\&C CRM strategy and lead execution across assigned markets for B2B and B2C audiences. * Deliver CRM journeys and campaigns across email, app, push and other channels, aligned with global frameworks and local market needs. * Partner with local teams and the Hub to coordinate campaign design and delivery, while tracking milestones, risks and dependencies. * Identify and introduce CRM tools, technologies and approaches that improve customer engagement and campaign performance. * Develop customer lifecycle programmes that support retention and customer lifetime value. * Shape personalisation strategies and roadmaps across CRM activity. * Use reporting and insights to measure performance and continuously improve campaigns. * Support business goals by improving marketing return, brand health, customer value and profitability. * Provide local teams with CRM toolkits and guidance to support consistent execution and reduce duplication. * Partner with internal teams, agencies and vendors to align MarTech, data and CRM capabilities. * Support CRM budget planning, forecasting and delivery within agreed budgets and timelines. what you will need to be successful * Experience developing and delivering CRM strategies in a global or matrix organisation, with a strong focus on turning strategy into measurable outcomes. * Knowledge of customer lifecycle, behavioural, automated and personalised campaigns. * Ability to use data and insights to improve customer engagement and campaign performance. * Experience with CRM and MarTech platforms, such as Salesforce, including campaign automation. * Experience implementing and scaling MarTech platforms, processes and workflows. * Ability to bring cross-functional and geographically diverse teams together. * Clear communication and stakeholder engagement skills. * Experience developing test-and-learn approaches and measuring direct and loyalty marketing activity. * Understanding of campaign metrics, including open, click-through, conversion and sales performance. * Commercial awareness with the ability to translate strategy into practical roadmaps. * Project management skills, with the ability to balance priorities, risks and dependencies while keeping customer value at the centre. Who You Will Work With You’ll be part of the M\&C Marketing Network of Excellence (NoE), a global team of marketers and strategists shaping consistent marketing approaches while supporting local market needs. You’ll collaborate with local market teams and the Hub to deliver impactful CRM campaigns, and partner with the Experience \& Journey Innovation team to align CRM with the customer experience vision. You’ll also work with Technology, Salesforce Product Management, Intelligence \& Insights NoE, and the Hub to define the technology and data needs that support CRM across loyalty platforms, mobile apps, and customer data platforms. At bp, we provide the following environment and benefits to you: * A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued * Possibility to join our social communities and networks * Learning opportunities and other development opportunities to craft your career path * And many other benefits! We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Don’t hesitate to get in touch with us to request any accommodations! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type This position is a hybrid of office/remote working Skills Advocacy, Brand Management, Commercial Acumen, Customer Segmentation, Generating customer insights, Listening, Offer and product knowledge, Offer Development, Sector, market, customer and competitor understanding, Translating strategy into plans Legal Disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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View Senior Adviser - Health & Regulatory Assessment
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Senior Adviser - Health & Regulatory Assessment

Victorian Institute of TeachingDocklands, Victoria, Australia

From $110,050/yr

The Victorian Institute of Teaching (VIT) is the independent teacher regulator in Victoria. We uphold the standards of the teaching profession so that every learner and their community can have trust and confidence that registered teachers are qualified, safe and capable. About us Our vision is to ensure that Victorian learners have the best teachers. We work to strengthen the quality of teaching and support the safety and wellbeing of children and young people. We are committed to building an inclusive workforce where the full potential of all employees is reached and our differences are embraced. We support and enable employees to work safely in a discrimination-free environment and enjoy equal opportunities. Melbourne CBD | Hybrid working Salary range Grade 5: $110,050 - $133,151 (new salary range undet VIT's Enterprise Agreement) Our investigations team plays a critical role in protecting children and maintaining public confidence in the teaching profession through the assessment an investigation of matters relating to professional conduct and ethics. About the role This is a newly created role that will provide specialist expertise in the assessment and management of impairment matters, supporting regulatory decisions relating to fitness to teach. As the Senior Adviser - Health \& Regulatory Assessment, you will serve as the organisation's specialist advisor on impairment-related matters, supporting investigators, leaders and stakeholders in navigating complex cases where impairments may impact a teacher's fitness to teach. You will provide expert guidance on impairment assessments, clinical evidence, legislative interpretation, risk management and regulatory strategy. You will also play a key role in strengthening VIT's organisational capability through coaching, training, quality assurance and policy development. Key responsibilities * Provide specialist advice and support on impairment-related investigations and fitness to teach matters. * Guide investigators in applying trauma-informed, culturally responsive and disability-aware approaches. * Assess complex matters, identify risks, and contribute to regulatory decision-making and case triage. * Advise on independent clinical assessments and interpret medical and expert evidence. * Develop proportionate regulatory strategies that support child safety and appropriate teaching practice outcomes. * Prepare high-quality reports, briefs, recommendations and correspondence on complex matters. * Coach and support investigators and colleagues, providing quality assurance and capability development. About you You are a trusted specialist with experience working in complex regulatory, investigative, health, legal, clinical, or risk-based environments. You bring the ability to analyse complex information, exercise sound judgement and provide practical, evidence-based advice in matters involving impairment and fitness for practice. * Strong understanding of trauma-informed, person-centred and culturally responsive approaches. * Strong report writing and communication skills, including the ability to present complex information clearly and persuasively. * Experience reviewing, interpreting or working with clinical, psychological or medical reports. Why join us At VIT, you will be part of an organisation that makes a meaningful contribution to the public interest by supporting quality teaching and promoting the safety and wellbeing of children and young people. We offer * flexible working arrangements, including hybrid work, with staff working from the office a minimum of two days per week * supportive leadership and professional development opportunities * a positive and connected workplace culture * a range of leave options * social club activities that support connection and wellbeing * free, confidential 24-hour counselling and support for staff and their immediate families through our Employee Assistance Program (EAP) * an A grade office in the Melbourne CBD with modern facilities including on-site gym, showers and bike storage * ergonomic desk assessments * annual flu vaccination rebates. How to apply This is a unique opportunity to influence regulatory practice, shape policy and build organisational capability in an area of growing importance. Please submit your current resume and a cover letter outlining your skills and experience against the following two key selection criteria mentioned in the PD. KSC 1 Experience in clinical mental health, impairment assessment, fitness-for-work assessment or practitioner health. KSC 5 - Knowledge or experience in assessing or supporting individuals with a diagnosis of a mental health condition or substance dependency. Recruitment and selection process As part of the recruitment and selection process, shortlisted applicants may be required to participate in assessment activities and complete pre-employment screening checks. These may include consent to a nationally coordinated criminal history check and other checks relevant to the role. Applications close: 15 November 2026

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View Business Analyst
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Business Analyst

Bega GroupDocklands, Victoria, Australia

From $200/yr

If you are curious \& creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us! Business Analyst | Hybrid role | 3 days Docklands, 2 days WFH The Role Join Bega’s Finance team and help shape a growing automation and AI capability. You’ll connect business stakeholders with RPA developers, data specialists and IT teams to identify opportunities, define requirements and deliver well-governed solutions. From process discovery and business cases through to testing, implementation and benefits tracking, you’ll help make processes faster, more accurate and scalable while delivering measurable value for our people and customers. Responsibilities * Identify and assess RPA and AI opportunities across Finance, Shared Services * Map current and future processes, translating opportunities into PDDs, user stories, acceptance criteria and clear business rules. * Partner with developers, architects, data specialists and IT teams to deliver robust, secure and supportable automation solutions. * Coordinate UAT, production transition and hypercare, including test scenarios, exception handling, defect triage and stakeholder sign-off. * Track benefits and solution performance while supporting governance, change, training and adoption across impacted teams. About You * Experience in business or process analysis, including at least two years supporting RPA or AI projects. * Demonstrated ability to create PDDs, functional requirements, user stories, and acceptance criteria for automation solutions. * Experience delivering automation initiatives from discovery and business case development through UAT, go-live and benefits tracking. * Confident working in Agile or hybrid environments using tools such as Jira or Azure DevOps. * A collaborative communicator who builds stakeholder trust and facilitates effective workshops, supported by relevant tertiary qualifications. Bega Group Story Bega Group is home to many trusted and iconic food and beverage brands. Whether it’s VEGEMITE on toast, a Dare on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day. Our growth story of becoming a successful ASX 200 listed company with an annual turnover in excess of $3 billion and over 3000 team members, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At the Bega Group, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company through creating Great Food for a Better Future! Life at Bega Group Company culture and our values truly matter to us. From flexible working arrangements and regular social catch-ups, we’re committed to fostering a supportive and agile work environment for our team. * Join a dedicated, forward-thinking and innovative culture * Grow with us, through opportunities for career development and progression * Contribute by giving back to your community through charities we partner with * Access to mental and physical health programs through our wellbeing portal and programs * Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance Applications At Bega Group, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities, and identities to apply to work at the Bega Group. We will accept applications from all people with the right to live and work in Australia.

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View Data & Reporting Analyst
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Data & Reporting Analyst

AGLDocklands, Victoria, Australia

From $183/yr

Join the change. Electrify your future! We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy—and we’d like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we’ll back you every step of the way as you build your career. Join the change. Electrify your future. About The Role Reporting \& Data Quality Analyst As our Reporting \& Data Quality Analyst, you’ll play a key role in unlocking the value of C\&I data, turning complex information into meaningful insights that support better decisions for our people and customers. You’ll develop robust reporting solutions, uncover actionable insights and help strengthen data quality and data-driven decision making across the business. Strong SQL and Power BI capabilities are essential, as you’ll use your technical expertise to transform data into clear, accurate and valuable business insights. What You’ll Be Doing * Design, develop and maintain automated Power BI dashboards and reporting, using advanced SQL, data models and pipelines to deliver accurate, timely and high-performing data solutions. * Turn complex data into actionable insights, supporting C\&I growth, operational efficiency and commercial opportunities across strategy, sales, pricing, customer and operations. * Own data quality and integrity, proactively identifying and resolving issues through data audits, cleansing, validation, controls and continuous improvement. * Partner with stakeholders to translate business needs into effective reporting solutions, using clear visualisations and data storytelling to communicate insights and enable greater self-service analytics. * Manage contractual and regulatory reporting obligations across the C\&I customer base, maintaining robust reporting processes, documentation and data governance. * Take end-to-end ownership of delivery, balancing competing priorities, collaborating early with stakeholders, constructively challenging assumptions and maintaining a strong focus on quality and outcomes. What You’ll Bring * Proven experience in a data, reporting or analytics role, ideally within energy, utilities or another complex environment. * Strong SQL expertise, including joins, CTEs, performance optimisation and data modelling. * Advanced Power BI capability, with experience developing high-quality dashboards using DAX, Power Query and data modelling. * Strong analytical and problem-solving skills, with the ability to interpret complex datasets and translate them into meaningful, actionable insights. * Excellent attention to detail and a commitment to delivering accurate, high-quality reporting and analysis. * Strong communication and stakeholder skills, with the ability to manage competing priorities and deliver effectively within tight timeframes. Ready to turn data into insights that make a difference? If you’re passionate about data, enjoy solving complex problems and want to help shape better business and customer outcomes, we’d love to hear from you. Apply now and bring your expertise to a role where your insights can have real impact. #jointhechange# #AGL Inclusion at AGL At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences. We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers AGL is proud to be a WORK180 Endorsed Employer for All Women. At AGL, we use some AI-enabled tools to support recruitment administration. All hiring decisions are made by hiring leaders and Talent Solutions professionals, with human oversight throughout. Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary. The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy . AGL does not accept agency submissions unless approval has been granted by a member of the Talent Solutions team. Candidates submitted by an agency without approval will not be considered by AGL. Location Docklands VIC 3008 Job Family Group Information Technology/Digital

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View Business Analyst - Technology
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Business Analyst - Technology

Wesfarmers HealthDocklands, Victoria, Australia

From $191/yr

Job description: At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians. Our portfolio includes well-known names like Priceline, Australian Pharmaceutical Industries, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our newest retail beauty stores, atomica. About us: What began in 1910 as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness. Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations. What you’ll do: Are you ready to drive real change in health, beauty, and wellness? We are seeking an experienced Business Analyst to join our Technology team supporting the Wholesale, Pharmacy \& Merchandise business divisions . Join us at the heart of Wesfarmers Health's transformation -- supporting a broad portfolio where your work will directly touch millions of customer interactions and one of the largest supply chains in the country. Your remit will be across the B2B CX space, Wholesale Business Development, B2B Pharmacy, Inventory and Merchandise divisions. Initially, you will be part of reimagining our B2B customer service capability from the ground up, exploring next-generation, AI-powered platforms and drawing on proven group success stories, as we build something genuinely transformative, not just another system replacement. This is not a portfolio where you will be buried in documentation – it is one where your insight shapes commercial outcomes, influences senior stakeholders, and builds the kind of end-to-end delivery and problem-solving experience that defines a great BA. You’ll be well supported as you learn the business and operating market. Key responsibilities of this role include: * Analysing and documenting business processes and system requirements for small to large initiatives * Delivery lead across ideation through to initiation, ensuring the right initiatives are delivered at the right time * Collaborating with internal and external stakeholders, including IT, business units, and vendors * Facilitating workshops, communicating technical matters, and contributing to projects from ideation to completion * Continuously improving business analysis practices and supporting the Technology Roadmap * Ensuring technology change impacts of projects are assessed, liaising with internal teams to coordinate change activities and testing in related systems * Balancing operational support with project work What you’ll bring: * Proven experience in Business Analysis or Systems Analysis * Delivery Management exposure, helping shape solution ideation to intake, and guiding through governance and estimation to initiation * A strong innate desire to “make things better” by proactively seeing opportunity to refine and create efficiencies, with the end-customer in mind and leveraging AI appropriately * Ability to respond to fast-paced scenarios and decision makers * Proven experience with translating discovery and designs into business requirements, partnering with key stakeholders * Ability to coordinate with design, product and engineering to facilitate requirements and estimation * Ability to communicate effectively with resources from various IT disciplines, such as engineering, infrastructure, security, architecture, and data * Experience facilitating workshops, supporting training, and transitioning to support teams * Ability to identify risks and issues early, and develop appropriate mitigation strategies or escalate accordingly * Ability to work both autonomously and collaboratively depending on the work at hand * Proficient with collaboration tools, including SharePoint, JIRA and Confluence * Exposure working with outsourced support partners (including offshore resources) What sets you apart: * Exposure to wholesale/B2B environments, particularly FMCG/Pharmacy/Online * Working understanding of the wholesale product cycle from inbound to outbound * Proven Delivery Management experience * Experience with B2B digital products/channels * Pharmacy/Retail store operational knowledge * Experience working with ERP, eCommerce, CRM and Demand/Forecasting (ideally SAP) * Working knowledge of Anaplan, Blue Yonder, AWS, Integration, Data/Reporting and AI * Relevant experience working across both Waterfall and Agile project methodologies * PRINCE2 or similar project management methodology training * Bachelor’s Degree in related field Why us? * Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica, Clear Skincare Clinics and Instant Scripts * Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group * Novated leasing options * Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year * Beautiful outdoor terrace for work and recreation * Food, coffee and health \& wellbeing facilities onsite including a landlord operated gym * Dedicated end of trip facilities (cycle racks, showers, lockers) Aboriginal and Torres Strait Islander Applicants Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices. As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.

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