Jobs in Bengaluru Bengaluru Karnataka India

7 open positions found · Salary range: From $12

Data Research Specialist I

6SenseBengaluru, Karnataka, India

From $39/yr

<div class="content-intro">Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency.  We envision a future where companies, teams and people reach their full potential. Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging.  Every 6sensor plays a part in deﬁning the future of our industry-leading technology.  6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.  We want 6sense to be the best chapter of your career. </div><h2>Job Description</h2> We are seeking a Data Research Specialist I to join our Data Operations team. This role involves efficiently managing large volumes of data and supporting our Product and Tech teams with data validation, analysis, and updates. The ideal candidate will have a strong analytical mindset, exceptional attention to detail, and a passion for accuracy. We’re looking for a dedicated individual who is eager to grow with the company. This role requires a proactive approach, keen analytical skills, and a strong commitment to data accuracy. <h2>Responsibilities</h2> <ul> <li> Conduct primary and secondary research to gather relevant data aligned with project or business objectives. </li> <li> Identify, verify, and compile accurate information from credible sources, ensuring data integrity and consistency. </li> <li> Follow established guidelines and standard operating procedures without deviation to maintain the highest standards of data quality. </li> <li> Consistently deliver data with over 95% accuracy, maintaining a minimal error rate across all deliverables. </li> <li> Work within parameters and with limited supervision to ensure quality and performance are as per set standards. </li> <li> Complete all assigned tasks and deliverables within the agreed turnaround times. </li> </ul> <h2>Required Skills (Mandatory)</h2> <ul> <li> Bachelor’s degree in any discipline (B.Sc., BCA, BBA) or completion of a data-oriented course. </li> <li> 1+ years of experience in Primary and/or Secondary Research. </li> <li> Well-versed with Web Research, MS Office (Excel, Word, PowerPoint), and SharePoint. </li> <li> Strong interpersonal, written, and verbal communication skills. </li> <li> Ability to read, interpret, and verify data from multiple sources. </li> <li> Strong commitment to maintaining the confidentiality of sensitive information. </li> <li> Good analytical and logical reasoning skills with a positive attitude towards work. </li> </ul><div class="content-conclusion">Our Benefits:  Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our oﬃces.  We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.  Equal Opportunity Employer:  6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to <a href="mailto:jobs@6sense.com">jobs@6sense.com</a><a href="mailto:jobs@6sense.com">.</a>  We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to <a class="Hyperlink SCXW160271132 BCX0" href="mailto:jobs@indeed.com" target="_blank">jobs@6sense.com</a> </div>

3 days agovia ats pollingApply ›

Hiring Online Tutors Multiple Subjects

Super SheldonBengaluru, Bengaluru, Karnataka, India

From $12/yr

ð About Super Sheldon Super Sheldon believes education should adapt to every student. We're building the future of 1:1 online tutoring, connecting passionate educators with learners across the UK, Australia, and beyond. ð¯ The Role Teach K-12 students through our interactive online platform across subjects including English, Math, Science, Coding, Chess, and Languages (French, Spanish, Hindi). You'll make your subject click for students, build genuine confidence, and inspire a love of learning - whether that's crafting a persuasive essay, solving a tricky equation, debugging a first program, planning a chess opening, or holding a conversation in a new language. ð¼ What You'll Do Deliver engaging live 1:1 lessons tailored to each student's pace and learning style Break down core concepts in your subject into clear, relatable explanations Prepare students for relevant exams and assessments where applicable (GCSE, IGCSE, 11+, NAPLAN, ICAS, Selective Tests, or equivalent) Track progress, assign targeted practice, and provide detailed, constructive feedback Partner with parents through regular progress check-ins and readiness updates Stay current through our training and curriculum development programs â What We're Looking For Must-Have: Bachelor's/Master's degree relevant to your subject (English/Literature, Math/Science, Computer Science, Modern Languages, or equivalent) Strong English communication - patient, articulate, and able to simplify complex concepts Subject-matter expertise, with exam-level or age-appropriate teaching ability Reliable tech setup: laptop/desktop with camera, mic, and stable internet (â¥10 Mbps) Nice-to-Have: Teaching experience in EdTech, tutoring, schools, or competitive exam preparation Background in K-12 curriculum design and pedagogy for your subject Track record of improving student outcomes ð Commitment Minimum 100 hours/month Choose UK or Australia timezone availability ð° What You'll Earn INR 250â400 per class (depends on student tenure) INR 25,000â40,000/month potential Comprehensive training and onboarding Teaching certificates and recognition for top performers â¤ï¸ Why Join? Mission-driven team | 100% remote | Build your teaching portfolio | Competitive pay | Shape young minds Please mention the word ADVANTAGES and tag RMjE3LjE1Ni42NS4xNjY= when applying to show you read the job post completely (#RMjE3LjE1Ni42NS4xNjY=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

3 months agovia rss feedsApply ›

Sr. AI Engineer

6SenseBengaluru, Karnataka, India

From $39/yr

<div class="content-intro">Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency.  We envision a future where companies, teams and people reach their full potential. Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging.  Every 6sensor plays a part in deﬁning the future of our industry-leading technology.  6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.  We want 6sense to be the best chapter of your career. </div><h2>Job Description</h2> 6sense has agents and an MCP server in production today, used by real customers. This role takes them further by building more capable agents, strengthening the API and tool layer, and creating an ecosystem that external agents, clients, and partners can connect to. You'll work across the full journey from a customer's agent to 6sense data and actions—including APIs, tools, MCP, orchestration, context, evaluation, and security. 6sense is working to become the default Contextual Intelligence layer for B2B. Agents and MCP are how that context reaches customers, partners, and their AI tools. You'll partner closely with the team building contextual intelligence, write production Python daily, own multi-month projects, support the teams and customers who depend on these systems, and keep the platform current as the agent tooling landscape evolves. <h2>What You'll Own</h2> <h3>Agents and Orchestration</h3> <ul> <li> Extend LangGraph orchestrators with typed state, conditional routing, subgraphs, checkpointing, durable execution, and human-in-the-loop steps. </li> <li> Choose among routing, orchestrator-worker, plan-and-execute, reflection, and multi-agent handoff patterns based on the problem. </li> <li> Run agents headless—API- and MCP-first—across in-app, chat, workflow, and partner surfaces from one shared core. </li> <li> Maintain reusable components for state, memory, tool-calling, and agent-to-agent delegation with scoped permissions. </li> </ul> <h3>APIs, Tools, and MCP</h3> <ul> <li> Evolve the APIs and tools agents use to read 6sense data and take action, for both human and LLM callers. </li> <li> Tune tool design for agent success, including names, descriptions, schemas, response shapes, error messages, and token-efficient outputs. </li> <li> Redesign and scale the MCP layer for production workloads, including concurrency, per-tenant quotas, latency budgets, caching, and graceful degradation, while maintaining backward compatibility and adopting new specification capabilities as they mature. </li> <li> Onboard external MCP clients, AI assistants, agent platforms, and partners. Write integration guides and reference clients, and define how 6sense consumes third-party MCP servers, including trust boundaries. </li> <li> Harden execution with idempotency, retries, rate limits, permissions, and spend controls. Maintain standards for tool contracts, versioning, and discovery. </li> </ul> <h3>Context and Evaluation</h3> <ul> <li> Partner with the Contextual Intelligence team to expose context to agents through MCP, APIs, and tools, ensuring one context layer serves every surface. Establish contracts defining what each call returns, how fresh the information is, where it comes from, and how it is scoped to the tenant and user. </li> <li> Improve permission-aware retrieval and grounding through chunking, hybrid search, reranking, and citations. Optimize context assembly and memory within token and latency limits. </li> <li> Extend evaluation using golden datasets, tool-selection and tool-call accuracy, end-to-end task success, regression suites, and release gates, including context-quality measures. </li> <li> Expand tracing and usage analytics, and report on task success rate, tool-call precision, groundedness, latency, and cost per successful outcome. </li> </ul> <h3>Security, Privacy, and Trust</h3> <ul> <li> Make security a first consideration in every tool, API, agent, and MCP change, and review your own and teammates' work for vulnerabilities. </li> <li> Enforce tenant isolation and user-level authorization on every call so agents never access data beyond the caller's permissions. Maintain short-lived, scoped credentials. </li> <li> Defend against prompt injection, tool poisoning, excessive agency, and data leakage through tool outputs, traces, and logs. Set runtime limits on steps, tokens, time, and cost. </li> </ul> <h3>Customers and Engineering Craft</h3> <ul> <li> Triage and debug customer-reported issues across agents, tools, models, and downstream systems, identify root causes, and deliver fixes. </li> <li> Participate in customer and partner technical calls, and support enablement teams with guidance, demos, and documentation. </li> <li> Write design documents that clearly explain assumptions and trade-offs, review code and designs, mentor engineers earlier in their careers, and participate in on-call rotations and incident response. </li> <li> Track developments in MCP, agent frameworks, and model capabilities. Prototype promising technologies and provide short, evidence-backed recommendations. </li> </ul> <h2>What You'll Bring</h2> <ul> <li> 5+ years of experience building and running production software, with strong distributed-systems fundamentals, including idempotency, fault tolerance, backpressure, and failure recovery. </li> <li> 2+ years of experience building production LLM-based systems, including agents used by real customers. </li> <li> Strong Python skills and production experience with LangGraph or an equivalent orchestration framework. </li> <li> Experience designing APIs and tool interfaces for LLM callers, including schemas, descriptions, error handling, and tool-selection behavior. Direct MCP experience is strongly preferred. </li> <li> Experience scaling an API or platform used by external customers or partners, including authentication, rate limiting, versioning, and backward compatibility. </li> <li> Production experience with retrieval and grounding, as well as writing and running LLM evaluations. </li> <li> Experience with multi-tenant, security-sensitive cloud systems, preferably AWS, including authorization boundaries and data-leakage prevention. </li> <li> Experience debugging production issues across services and supporting customers directly or through support and solutions teams. </li> <li> A track record of owning multi-month, cross-team projects independently and communicating clearly with technical and non-technical audiences. </li> <li> Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. </li> </ul> <h2>Nice to Have</h2> <ul> <li> Experience building or operating MCP servers in production, or contributing to MCP open-source projects. </li> <li> Experience serving context to agents from signals, entity data, knowledge graphs, or enterprise data platforms. </li> <li> Experience integrating with external agent platforms or AI assistants as a partner, or working with agent interoperability protocols. </li> <li> Experience with B2B go-to-market, RevTech, CRM, or intent-data platforms. </li> <li> Experience with model routing, caching, and cost/latency optimization. </li> <li> Experience with Kafka, Snowflake, Databricks, or Spark. </li> </ul> <h2>What This Role Is Not</h2> <ul> <li> Not an architect role: You'll set direction through working code and design documents. </li> <li> Not MCP-only: MCP sits alongside APIs, tools, and orchestration. </li> <li> Not a greenfield build: These systems are live, with real customers depending on them. </li> </ul>  <div class="content-conclusion">Our Benefits: </span&gt

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The Writer

Cardboard, IncBengaluru, Karnataka, India

About We're building the future of storytelling and video editing. We're a small team that moves fast and builds things we're proud of. We care obsessively about taste: in design, in product, in every word. We're solving these hard problems. We're backed by a Tier-1 global fund, YC, and founders of billion dollar companies. We're hiring a Writer to express and evolve Cardboard’s brand. What you'll actually do Write. A lot. Captions for every social channel. Blogs. The newsletter. Lifecycle emails. Website copy that ranks in search and shows up in AI answers. Refine/write drafts for Linkedin, X (formerly Twitter), Substack, and Ads - think in hooks and CTAs. Product microcopy. Update announcements. Reports and case studies. If it has a sentence/word on it, it's yours. Create well researched thoughtful content and then scale it to post across all our socials channels. Work closely with founders, growth, and media team. Shape Cardboard’s voice and carry that voice across social, email, web, product, and launches. Live inside customer calls, Slack, support tickets, social media comments and timelines. The phrases customers use and the questions they ask are your raw material. Who you are You already write, on your own, without anyone asking. We'll look at what you've written before we look at your qualifications/resume. You have taste. You're terminally online. You know why one creator's caption works and another doesn't, and you can articulate it well. You think in outcomes and understand the funnel - acquire, activate, convert, and retain. Every piece of writing has a job/goal, and you grade yourself on whether the job got done. You are terminally online, and just understand the banter that goes online. You understand what works on each platform - X, LinkedIn, Instagram, YouTube, Reddit. You know the same idea needs to be written differently for each one. You are flexible and adaptable and hence ghostwrite well. You can adapt someone’s voice and have it come out better than they would have written it. You're AI-native. Claude and other AI friends are your drafting partners, but you have a strong eye for an AI output - when it’s good and when it's slop. We're building the tool we wished we had. You should also feel that. What you get Competitive salary and founding team equity. Unlimited PTOs Unlimited tokens. Use whatever you want, as much as you want. A healthy budget for tools, and anything you need to do your best work. Creative control over every word the world reads about Cardboard. Founders who value the brand as a moat. Weekly team dinners, sport matches, and outings ✨

3 months agovia common crawlApply ›

Manager, Customer Care

ToastBengaluru, Karnataka, India

From $39/yr

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Customer Care Manager, you will actively manage a team of agents for the Payments POS Campaign. You are responsible for the productivity and the well-being of the members of the Customer Care Team in our Bengaluru,  India  office and will act as a Subject Matter Expert for Operations. You will oversee the customer journey for those experiencing Toast  issues throughout the care experience, while working with cross-functional Internal teams such as Restaurant Success, Sales, and Onboarding to create process and support guidelines. To thrive as a Customer Care Manager at Toast, you are resilient, motivated to coach a team on delivering high quality customer interactions,  and excel in ambiguous environments.  To thrive as a Customer Care Manager at Toast, you are resilient, passionate about coaching high-performing teams, comfortable leading in a fast-paced SaaS environment, and motivated to deliver exceptional customer outcomes while continuously improving team performance. A day in the life (Responsibilities)  <ul> <li>Manage, coach, and develop a team of Customer Care Specialists/Experts while monitoring attendance, schedule adherence, productivity, and overall performance.</li> <li>Provide regular coaching, feedback, and performance development through Quality Assurance reviews, One-on-One sessions, and real-time coaching to improve customer experience and operational performance.</li> <li>Train and develop team members on product functionality, customer handling skills, troubleshooting techniques, compliance expectations, and new product releases.</li> <li>Foster an engaging and collaborative team environment by maintaining open communication, encouraging feedback, and supporting career development.</li> <li>Monitor team performance across key operational metrics including CSAT, Quality, Productivity, SLA attainment, Resolution Time, and Schedule Adherence, driving action plans where needed.</li> <li>Assist team members with complex POS payments processes and customer escalations, ensuring timely resolution while balancing customer experience and business requirements.</li> <li>Partner with different LOB’s like Kitchen, Payroll Operations, Tax Operations, Product, Engineering, Restaurant Success, and other cross-functional teams to resolve customer issues and improve support processes.</li> <li>Identify operational trends, recurring customer pain points, and process improvement opportunities, communicating recommendations with a solutions-oriented mindset.</li> <li>Ensure compliance with established support processes, quality standards, data privacy requirements, and operational guidelines.</li> <li>Support business readiness initiatives, process changes, and the adoption of new tools, technologies, and AI-enabled support capabilities.</li> </ul> What you'll need to thrive (Requirements) <ul> <li>7+ years of experience in customer service, customer support, or customer success roles with a strong focus on customer satisfaction and delivering exceptional customer experiences.</li> <li>3+ years of experience leading teams, including performance management, coaching, employee development, and engagement.</li> <li>Experience supporting or leading customer support teams for SaaS products.</li> <li>Strong operational leadership skills with the ability to drive quality, productivity, customer satisfaction, SLA attainment, and adherence to established support processes.</li> <li>Strong analytical, coaching, and problem-solving skills with a continuous improvement mindset and the ability to make data-driven decisions.</li> <li>Experience managing customer escalations with professionalism, urgency, and sound judgement while maintaining a customer-first approach.</li> <li>Ability to prioritise multiple operational demands and perform effectively in a fast-paced, constantly evolving environment.</li> <li>Excellent verbal and written communication skills with the ability to influence, coach, and collaborate across teams.</li> <li>Experience working with CRM platforms, ticketing systems, knowledge management tools, and customer support technologies.</li> <li>Open to 24×7 shift timings and schedules that may include rotational week-offs, weekends, holidays, and night shifts.</li> </ul> Non-essential Skills/Nice to Have: <ul> <li>Experience supporting the restaurant, hospitality, retail, or point-of-sale (POS) industry.</li> <li>Experience participating in new product launches, pilot programs, or operational readiness initiatives.</li> <li>Exposure to Lean, Six Sigma, Kaizen, or other continuous improvement methodologies.</li> <li>Experience facilitating calibration sessions, quality reviews, and coaching workshops.</li> <li>Working knowledge of workforce management and capacity planning principles.</li> <li>Experience contributing to knowledge management, SOP creation, or training content development.</li> <li>Demonstrated success leading employee engagement, recognition, or culture-building initiatives.</li> <li>Exposure to project management or cross-functional operational initiatives.</li> <li>Professional certifications in leadership, coaching, project management, or operational excellence.</li> </ul> AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at <a href="https://careers.toasttab.com/toast-benefits">https://careers.toasttab.com/toast-benefits</a>.<div class="content-conclusion">How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: <a class="ProsemirrorEditor-link" href="https://careers.toasttab.com/ai-in-hiring">https://careers.toasttab.com/ai-in-hiring</a> Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: <a class="ProsemirrorEditor-link" href="https://careers.toasttab.com/locations-toast">https://careers.toasttab.com/locations-toast</a> People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact <a href="mailto:candidateaccommodations@toasttab.com">candidateaccommodations@toasttab.com</a>. ------ For roles in the United States, it is unlaw

1 week agovia ats pollingApply ›

Senior Customer Care Tech Specialist

ToastBengaluru, Karnataka,India

From $39/yr

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we're on a mission to empower the restaurant community with technology that helps them thrive. Our platform is designed to help restaurants take control, adapt, and focus on what they do best, delivering great food and service.We’re looking for motivated problem-solvers who thrive in dynamic environments and want to make an impact every single day. If you're customer-obsessed, tech-savvy, and love working with a team, you might be our next Senior Customer Care Specialist. A day in the life (Responsibilities) : As a Senior Customer Care Specialist for our Toast product, you'll be the first point of contact for our restaurant customers providing top-notch support via Chat, Voice, and Casework(Blended) channels. You will:  <ul> <li>Deliver exceptional customer experiences by solving technical and functional issues proficiently and thoughtfully. </li> <li>Communicate complex technical information clearly to non-technical users.</li> <li>Manage multiple customer interactions while using internal systems appropriately.</li> <li>Collaborate closely with team members to share knowledge and best practices.</li> <li>Continuously expand your product expertise through training, real-time support, and hands-on experience.</li> <li>Support process improvements and contribute to creating a seamless support experience.</li> </ul> What you'll need to thrive (Requirements): <ul> <li>2–4 years of customer support experience, preferably in a tech/SaaS environment.</li> <li>Bachelor’s degree in any discipline.</li> <li>Top-notch verbal and written communication skills in English.</li> <li>Solid troubleshooting ability across hardware/software with great attention to detail.</li> <li>Ability to adapt quickly, multitask, and perform under pressure.</li> <li>Customer-first mindset with empathy and a collaborative attitude.</li> <li>Fast typing skills and comfort using multiple tools and systems.</li> <li>Willing to work in 24*7 rotational shifts and rotational week offs.</li> <li>Flexible: Comfortable with night shifts & rotating shifts and business changes.</li> <li>Dexterity: Willing to support across multiple channels chat, voice, and tickets.</li> <li>Adaptable: Open to learning new systems and evolving technologies.</li> <li>Collaborative: Ready to work across teams and adjust to process shifts.</li> <li>Committed: Focused on delivering consistent results that meet SLAs and KPIs.</li> <li>Shifts: Rotational (including weekends and holidays) within a 24x7 support structure.</li> <li>Initial 6 months: Work from Office (Bangalore).</li> </ul> Nice to Have <ul> <li>Experience with chat, voice and ticketing systems.</li> <li>Background supporting technical tools, POS systems, or working in/with restaurants.</li> </ul> AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy  We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at <a class="c-link" href="https://careers.toasttab.com/toast-benefits" target="blank" data-stringify-link="https://careers.toasttab.com/toast-benefits" data-sk="tooltipparent">https://careers.toasttab.com/toast-benefits</a>.<div class="content-conclusion">How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: <a class="ProsemirrorEditor-link" href="https://careers.toasttab.com/ai-in-hiring">https://careers.toasttab.com/ai-in-hiring</a> Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: <a class="ProsemirrorEditor-link" href="https://careers.toasttab.com/locations-toast">https://careers.toasttab.com/locations-toast</a> People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact <a href="mailto:candidateaccommodations@toasttab.com">candidateaccommodations@toasttab.com</a>. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div>

1 week agovia ats pollingApply ›

Data Analyst

EverbridgeBengaluru, Bengaluru, Karnataka, India

Everbridge is seeking a Data Analyst to help transform complex business and operational data into clear, actionable insights. This role will support reporting, workforce analytics, operational analytics, KPI tracking, forecasting, and cross-functional business intelligence initiatives. The Data Analyst will work closely with business stakeholders, analytics engineers, data engineers, and leadership teams to build trusted reporting solutions, validate business logic, improve data quality, and support data-driven decision-making across the organization. The ideal candidate has strong analytical fundamentals, advanced SQL skills, experience with modern cloud analytics platforms, and the ability to communicate insights clearly to both technical and non-technical audiences. This role is well suited for someone who is detail-oriented, curious, comfortable working with evolving data workflows, and interested in using automation and AI-assisted analytics tools to improve productivity, reporting quality, and operational efficiency. What You'll Do Analyze large and complex datasets to identify trends, anomalies, risks, and business opportunities. Build, maintain, and improve dashboards, recurring reports, and self-service analytics solutions. Write efficient SQL queries to support business reporting, ad hoc analysis, and data validation. Partner with analytics engineering and data engineering teams to validate and consume curated datasets. Assist in designing, testing, and validating data models used in reporting and analytics workflows. Translate business questions into measurable KPIs, analytical frameworks, and reporting requirements. Perform data quality checks, investigate reporting inconsistencies, and support root cause analysis. Document business logic, metric definitions, data sources, reporting methodologies, and assumptions. Support workforce analytics, headcount reporting, workforce movement analysis, forecasting, and operational reporting. Collaborate with stakeholders across Finance, HR, Operations, Product, and business leadership. Identify opportunities to automate manual reporting processes and improve analytics scalability. Support automation initiatives that reduce repetitive work and improve reporting consistency. Use AI-assisted tools where appropriate to support analysis, documentation, workflow development, and reporting efficiency. Validate AI-assisted outputs using strong analytical judgment, business context, and data quality standards. Contribute to the continuous improvement of reporting standards, analytics processes, and data governance practices. What You'll Bring 2-5 years of experience in data analytics, business intelligence, reporting, or a related analytical role. Strong proficiency in SQL for data extraction, transformation, analysis, and validation. Experience working with cloud data warehouses such as Snowflake, BigQuery, Redshift, or Azure Synapse. Experience building dashboards and reports using BI tools such as Tableau, Power BI, Looker, or AWS QuickSight. Strong understanding of relational databases, data modeling concepts, and analytical data structures. Ability to work with large datasets, complex business logic, and multiple data sources. Strong analytical, problem-solving, and critical-thinking skills. High attention to detail and commitment to data accuracy. Ability to manage ad hoc analysis requests while balancing recurring reporting priorities. Strong communication skills, with the ability to explain data findings to technical and non-technical audiences. Experience working with business stakeholders to gather requirements and translate them into reporting solutions. Ability to document assumptions, methodologies, business rules, and reporting logic clearly. Preferred Experience Experience in supporting HR, workforce, finance, operations, or SaaS business analytics. Experience with modern data transformation tools such as dbt. Familiarity with ETL/ELT pipelines and modern data stack architecture. Understanding of data governance, data quality, and reporting standardization best practices. Experience working with APIs, SharePoint data sources, or automated data ingestion workflows. Exposure to Python or other scripting languages for automation and data analysis. Experience working with Git or version-controlled analytics workflows. Exposure to knowledge graphs, entity relationship modelling, or semantic data structures, especially as applied to workforce analytics, business reporting, data discovery, or AI-assisted analytics workflows. Familiarity with AI-assisted analytics tools, generative AI copilots, automated insight generation, or workflow automation platforms. Nice-to-Have Skills Experience using AI tools for general productivity, including drafting documentation, summarizing information, improving workflows, and accelerating routine analytical tasks. Experience using AI-assisted development tools or coding copilots to support SQL writing, scripting, debugging, documentation, or analytics workflow development. Familiarity with using AI to support automation, such as generating scripts, streamlining recurring reporting tasks, creating data validation checks, or improving manual business processes. Experience working in Agile analytics, product analytics, or cross-functional delivery teams. Curiosity about emerging analytics technologies, workflow automation, and AI-enabled business intelligence. Technical Environment Snowflake SQL dbt Tableau Power BI AWS QuickSight Cloud-based analytics platforms Workforce and operational reporting datasets SharePoint and other business data sources Git and version-controlled analytics workflows AI-assisted productivity, development, and analytics tools We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Please mention the word AWESOMENESS and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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