Implementation Specialist Jobs

26 open positions found · Salary range: $10 - $110,000

View Technical Implementation Specialist
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Technical Implementation Specialist

ChimeUS - Remoteremote

$75,000 - $110,000/yr

About the Role The Technical Implementation Specialist is a core member of Chime’s Systems Engagements Team—a lean, high-impact group responsible for enhancing and maintaining the platforms that power our member experience. You’ll lead the hands-on implementation and configuration of system changes across our contact center stack—including IVR, ACD, and chat systems. From designing routing logic and automations to integrating APIs and maintaining JavaScript co

JavaScriptAPI integration
7 months agovia universal intelligenceApply ›
View Junior Onboarding & Implementation Specialist
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Junior Onboarding & Implementation Specialist

Booking Experts FranceChester, England, UKonsite

From $10/yr

Onboarding Specialist Are you someone who enjoys helping customers get off to a great start? Do you thrive on turning complex software into simple, practical solutions? If so, we'd love to hear from you. About Booking Experts At Booking Experts, we're transforming the way hospitality businesses operate. Our all-in-one software platform helps holiday parks, campsites and accommodation providers manage reservations, automate processes and deliver exceptional guest experiences. We work with hospitality businesses across Europe and continue to grow rapidly. Our mission is simple: to help hospitality entrepreneurs spend less time on administration and more time focusing on their guests. As part of our team, you'll join a fast-growing SaaS company where innovation, ownership and customer success are at the heart of everything we do. About The Role As an Onboarding Specialist, you'll be the trusted guide for new customers as they start their journey with Booking Experts. Once a contract is signed, you'll take ownership of the onboarding process, working closely with customers to ensure a smooth implementation and successful go-live. You'll help customers understand how to get the most from our platform, improve their processes and adopt new ways of working. From data migration and configuration to training and launch, you'll play a key role in setting customers up for long-term success. What You'll Be Doing * Setting up and configuring customer accounts within the Booking Experts platform. * Reviewing customer data and preparing onboarding and implementation plans. * Delivering engaging online training sessions and workshops for new users. * Advising customers on process improvements, automation opportunities and best practices. * Supporting data migrations, imports and platform configuration. * Helping customers structure pricing, availability and operational data accurately. * Working with developers and technical teams on integrations and API connections. * Managing onboarding timelines and ensuring successful go-live milestones. * Monitoring project progress and proactively addressing challenges. * Conducting smooth handovers to the Customer Success team once onboarding is complete. * Keeping project documentation and progress up to date in Asana. * Contributing ideas and feedback to continuously improve the onboarding experience. About You We're looking for someone who enjoys working with people just as much as they enjoy working with technology. You'll Likely Have * A higher education qualification or equivalent level of thinking and working. * Experience in onboarding, implementation, customer success or a similar customer-facing role (although attitude and potential are just as important). * A strong interest in software, technology and automation. * The ability to quickly understand new systems and explain them clearly to others. * Strong analytical and problem-solving skills. * Excellent communication skills and confidence working with different stakeholders. * A proactive mindset and the ability to manage multiple projects simultaneously. What You'll Bring You're customer-focused, curious and eager to learn. You enjoy helping people navigate change and remain calm when tackling complex challenges. You're comfortable taking ownership of your work and thrive in a collaborative environment where your efforts have a direct impact on customer satisfaction and success. What We Offer * A competitive salary based on your experience. * Annual salary reviews. * A 10% salary increase after your first year. * Hybrid working opportunities. * 25 days of annual leave. * A structured onboarding programme with a dedicated buddy. * Access to our Learning Management System (LMS) and ongoing development opportunities. * The opportunity to make a real impact in a growing international SaaS company. The Hiring Process Apply Submit your application and tell us a bit about yourself. Initial Review We'll review your application and get back to you within five working days. First Interview Meet the team and learn more about Booking Experts and the role. Second Interview A deeper conversation about your experience, skills and approach to customer onboarding. Offer If it's a great match on both sides, we'll be delighted to welcome you to Booking Experts. Our origins lie with Expert Webdesign, where we developed websites for all kinds of companies, including recreation entrepreneurs. We repeatedly encountered the same problem: the websites were far ahead of the market and competition, but lacked the ability to book a vacation directly through the website. Customers had to contact the reception desk by phone or switch to external booking platforms. We thought this could be done better and more easily. That's why we sat down with all kinds of parties, such as receptionists, park managers, technical services, cleaners, barrier operators, and management, to identify the bottlenecks from various perspectives. The result was the development of an innovative reservation system that integrates all the essentials for recreation companies. That's how Booking Experts came into being in 2011. Our booking platform has grown to become the go-to platform for holiday parks, campsites, and hotels in various countries. To meet growing demand, we established our marketing agency Booking Boosters in 2017. This enables us to help our customers increase their online sales and stimulate their growth. Through effective and performance-based marketing techniques, such as SEO, SEA, Affiliate Marketing, and Social Media, we help holiday parks grow and flourish!

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View Technical Implementation Specialist
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Technical Implementation Specialist

ChimeUS - Remoteremote

$75,000 - $110,000/yr

About the Role The Technical Implementation Specialist is a core member of Chime’s Systems Engagements Team—a lean, high-impact group responsible for enhancing and maintaining the platforms that power our member experience. You’ll lead the hands-on implementation and configuration of system changes across our contact center stack—including IVR, ACD, and chat systems. From designing routing logic and automations to integrating APIs and maintaining JavaScript co

JavaScriptAPI integration
7 months agovia universal intelligenceApply ›
View Technical Implementation Specialist
C

Technical Implementation Specialist

ChimeUS - Remoteremote

$75,000 - $110,000/yr

About the Role The Technical Implementation Specialist is a core member of Chime’s Systems Engagements Team—a lean, high-impact group responsible for enhancing and maintaining the platforms that power our member experience. You’ll lead the hands-on implementation and configuration of system changes across our contact center stack—including IVR, ACD, and chat systems. From designing routing logic and automations to integrating APIs and maintaining JavaScript co

JavaScriptAPI integration
7 months agovia universal intelligenceApply ›
View Fireblocks Implementation Specialist – Blockchain Infrastructure Engineer
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Fireblocks Implementation Specialist – Blockchain Infrastructure Engineer

From $270/yr

Hiring Now Fireblocks Implementation Specialist – Blockchain Infrastructure Engineer Dallas, TX / San Francisco, CA(Remote/Hybrid) Contract Opportunity | Multiple Openings We are looking for senior engineers with strong experience in Fireblocks, HSM/MPC-based signing infrastructure, and large-scale blockchain application design to support enterprise-grade digital asset custody and transaction platforms. This is a highly technical backend/infrastructure-focused role — ideal for candidates with experience building secure blockchain systems in production environments. Core Requirements * Hands-on experience with Fireblocks APIs, SDKs, and webhooks * Strong understanding of HSM-based signing and secure key management * Experience implementing MPC (Multi-Party Computation) workflows * Proven ability to design and support large-scale blockchain applications * Strong backend engineering skills in Java, Python, Node.js, or Go * Experience with REST APIs, microservices, and distributed systems * Deep understanding of blockchain transaction lifecycle (Bitcoin / Ethereum) * Experience with AWS, Docker, Kubernetes, CI/CD pipelines Key Responsibilities * Build and support secure digital asset custody infrastructure * Develop wallet management and transaction orchestration services * Implement secure signing workflows and approval policies * Design scalable blockchain transaction systems with high availability * Troubleshoot production blockchain transaction and API integration issues * Collaborate with DevOps, Security, and Product teams on enterprise deployments * Support compliance and audit processes (SOC 2, ISO 27001, PCI) Preferred Background * Crypto exchanges / fintech / digital asset custody platforms * Fireblocks, BitGo, Coinbase Custody, MPC infrastructure * Blockchain infrastructure engineering * High-throughput transaction systems * Smart contracts / Solidity exposure Important: This role requires deep backend and blockchain infrastructure experience. Candidates with only frontend Web3 or basic dApp development experience may not be the right fit.

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View Technical Implementation Specialist
C

Technical Implementation Specialist

ChimeUS - Remoteremote

$75,000 - $110,000/yr

About the Role The Technical Implementation Specialist is a core member of Chime’s Systems Engagements Team—a lean, high-impact group responsible for enhancing and maintaining the platforms that power our member experience. You’ll lead the hands-on implementation and configuration of system changes across our contact center stack—including IVR, ACD, and chat systems. From designing routing logic and automations to integrating APIs and maintaining JavaScript co

JavaScriptAPI integration
7 months agovia universal intelligenceApply ›
View Implementation Specialist, Bridge
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Implementation Specialist, Bridge

StripeMexicoonsite

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy

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View Technical Implementation Specialist
C

Technical Implementation Specialist

ChimeUS - Remoteremote

About the Role The Technical Implementation Specialist is a core member of Chime’s Systems Engagements Team—a lean, high-impact group responsible for enhancing and maintaining the platforms that power our member experience. You’ll lead the hands-on implementation and configuration of system changes across our contact center stack—including IVR, ACD, and chat systems. From designing routing logic and automations to integrating APIs and maintaining JavaScript co

JavaScriptAPI integration
7 months agovia universal intelligenceApply ›
View Legal Implementation Specialist
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Legal Implementation Specialist

Luminance TechnologiesLondon, ENG, GB

Description This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. Luminance, a market-leading AI company, is seeking a Legal Implementation Specialist to join our dynamic and growing global Onboarding Team. The company has grown by 5x over the last 2 years, raised a $75m Series C funding round in 2024 and it rapidly expanding globally, with enterprise customers. This role offers a unique opportunity to work with a diverse client base, including in house teams in over 60 countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer’s current contract management processes. Requirements High attention to detail. Project management skills and ability to manage multiple projects at one given time. Ability to work effectively both independently and as part of a team. Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience. Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement. Comfortable with learning and utilizing new software and technology efficiently. Enthusiastic about the intersection of legal services and emerging AI technologies. Skilled in crafting effective prompts for AI systems, with the ability to design, test, and refine prompts that support legal workflows and client delivery. Undergraduate degree at a 2:1, or equivalent in a relevant field. Optional Understanding of contract law including negotiating commercial agreements. Legal experience, for example paralegal experience or in a legal support role, with the ability to understand legal contracts, negotiation positions and processes. Familiarity with contract management and legal technology is a plus.

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View Legal Implementation Specialist
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Legal Implementation Specialist

Luminance TechnologiesLondon, ENG, GB

Description This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. Luminance, a market-leading AI company, is seeking a Legal Implementation Specialist to join our dynamic and growing global Onboarding Team. The company has grown by 5x over the last 2 years, raised a $75m Series C funding round in 2024 and it rapidly expanding globally, with enterprise customers. This role offers a unique opportunity to work with a diverse client base, including in house teams in over 60 countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer’s current contract management processes. Requirements High attention to detail. Project management skills and ability to manage multiple projects at one given time. Ability to work effectively both independently and as part of a team. Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience. Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement. Comfortable with learning and utilizing new software and technology efficiently. Enthusiastic about the intersection of legal services and emerging AI technologies. Skilled in crafting effective prompts for AI systems, with the ability to design, test, and refine prompts that support legal workflows and client delivery. Undergraduate degree at a 2:1, or equivalent in a relevant field. Optional Understanding of contract law including negotiating commercial agreements. Legal experience, for example paralegal experience or in a legal support role, with the ability to understand legal contracts, negotiation positions and processes. Familiarity with contract management and legal technology is a plus.

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View Implementation Specialist
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Implementation Specialist

Morningstar Investment Management South Africa is seeking a highly motivated Implementation Specialist to join our investment operations team. This role is instrumental in overseeing new product launches, client onboarding, coordinating seamless client and portfolio transitions, change requests and lead process and governance improvements. This is a dynamic, high-impact position requiring strong investment knowledge, excellent project management skills, and the ability to work effectively with both internal and external stakeholders. This position is based in our Cape Town office and reports to the Head of Operations, South Africa. Key Responsibilities: - Lead and coordinate end-to-end implementation processes of client onboarding, product launches, client and portfolio transitions and change requests. - Track, monitor, and report on implementation milestones, risks, and dependencies to stakeholders. - Drive execution of projects, ensuring they are delivered on time, within scope, and

Strong investment knowledge...Excellent project managemen...Ability to work effectively...Experience in client onboar...Capability to track, monito...+3 more
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View Implementation Specialist
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Implementation Specialist

Morningstar Investment Management South Africa is seeking a highly motivated Implementation Specialist to join our investment operations team. This role is instrumental in overseeing new product launches, client onboarding, coordinating seamless client and portfolio transitions, change requests and lead process and governance improvements. This is a dynamic, high-impact position requiring strong investment knowledge, excellent project management skills, and the ability to work effectively with both internal and external stakeholders. This position is based in our Cape Town office and reports to the Head of Operations, South Africa. Key Responsibilities: - Lead and coordinate end-to-end implementation processes of client onboarding, product launches, client and portfolio transitions and change requests. - Track, monitor, and report on implementation milestones, risks, and dependencies to stakeholders. - Drive execution of projects, ensuring they are delivered on time, within scope, and

Strong investment knowledge...Excellent project managemen...Ability to work effectively...Experience in client onboar...Capability to track, monito...+3 more
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View Implementation Specialist
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Implementation Specialist

Clearer.ioLeicesteronsite

Implementation Specialist Leicester Clearer.io – Customer Success / On-site At clearer.io, we’re reimagining eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. Our mission is simple but powerful: to empower partners with tools that streamline operations, build trust, and drive sustainable growth. We’re not just building technology — we’re shaping the future of online retail. By delivering solutions that inspire confidence and create real results, we help businesses cut through the clutter and focus on what truly matters. Here, innovation meets real impact. Our global team empowers eCommerce brands to accelerate growth and optimize every stage of the customer journey. We’re a culture built on collaboration, creativity, and transformation — where ideas are encouraged, and every voice makes a difference. If you’re ready to grow, lead, and make your mark in a fast-moving eCommerce landscape, join clearer.io and help make online re

Shopify Liquid knowledgeAwareness of the E-Commerce...
7 months agovia universal intelligenceApply ›
View Commercial Legal Specialist, Technical AI Implementation
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Commercial Legal Specialist, Technical AI Implementation

AnthropicSan Francisco, CA

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About the role Join Anthropic's Commercial Legal team as an AI implementation special

7 months agovia universal intelligenceApply ›
View Implementation Specialist
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Implementation Specialist

Morningstar Investment Management South Africa is seeking a highly motivated Implementation Specialist to join our investment operations team. This role is instrumental in overseeing new product launches, client onboarding, coordinating seamless client and portfolio transitions, change requests and lead process and governance improvements. This is a dynamic, high-impact position requiring strong investment knowledge, excellent project management skills, and the ability to work effectively with both internal and external stakeholders. This position is based in our Cape Town office and reports to the Head of Operations, South Africa. Key Responsibilities: - Lead and coordinate end-to-end implementation processes of client onboarding, product launches, client and portfolio transitions and change requests. - Track, monitor, and report on implementation milestones, risks, and dependencies to stakeholders. - Drive execution of projects, ensuring they are delivered on time, within scope, and

investment knowledgeproject management
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View Payroll Implementation Specialist
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Payroll Implementation Specialist

SonaNot specified

$45,000 - $60,000/yr

Overview 3 billion people across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most important part of their businesses – their people. Enter Sona: the next generation of AI-native, frontline workforce management. We’ve built an end-to-end platform covering Scheduling, HR, Payroll, and Communications that gives the largest frontline organisations everything they need to staff more intelligently and empower their teams. In 4 years, we’ve already made a deep impact on the lives of over 100k frontline workers and the operation of their organisations, grown the team to 120+, and secured over $50M in funding from notable VC’s, including Felicis, Northzone, Gradient Ventures (Google), SpeedInvest, Antler, and Notion Capital, plus notable angels like Tom Blomfield (Monzo). It’s a hugely exciting time to be joini

Proven experience managing ...Working knowledge and under...
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View Technical Implementation Specialist
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Technical Implementation Specialist

ChimeUS - Remoteremote

About the Role The Technical Implementation Specialist is a core member of Chime’s Systems Engagements Team—a lean, high-impact group responsible for enhancing and maintaining the platforms that power our member experience. You’ll lead the hands-on implementation and configuration of system changes across our contact center stack—including IVR, ACD, and chat systems. From designing routing logic and automations to integrating APIs and maintaining JavaScript co

7 months agovia universal intelligenceApply ›
View Implementation Specialist, Bilingual French
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Implementation Specialist, Bilingual French

BlockDublin, Ireland

From $200/yr

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff

7 months agovia universal intelligenceApply ›
View Software Implementation Specialist (Blood/ Pathology)
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Software Implementation Specialist (Blood/ Pathology)

$90,000 - $100,000/yr

Software Implementation Specialist (Blood/ Pathology) THE COMPANY This business is a 2000 employee global leader in building software and connecting systems for healthcare companies.On offer:Hands-on application support and implementation role within healthcareExposure to client-facing system rollouts and upgradesCombination of on-site, remote support, and training deliveryOpportunity to work with mission-critical clinical systems THE ROLEAs a Software Implementation Specialist, you will support the implementation, upgrade, and early-life support of blood services applications.The role focuses on application support, system configuration, client training, and go-live assistance, ensuring c

Experience with healthcare ...Knowledge of blood services...Ability to provide hands-on...Strong client-facing skills...Capability to work both on-...+3 more
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View IT Implementation & Support Specialist (medical device / healthcare)

IT Implementation & Support Specialist (medical device / healthcare)

Asia Pacific regiononsite

$5,000 - $5,500/yr

- Knowledge of laboratory middleware and Laboratory Information Systems (LIS) is required. - Positive learning attitude, strong resilience, and the ability to think innovatively - Stable work environment about the company This role is a blend of strategic IT consultation, hands-on implementation, and specialized cyber defence support within the Asia Pacific region. ... about the job - Co-manage regional IT strategy and serve as the primary technical expert for sales and business expansion. - Provide essential support for customer cybersecurity inquiries and enforce foundational Cybersecurity requirements on all systems. - Lead on-site installation, maintenance, and troubleshooting of specialized healthcare software. Must perform software interfacing and continuous preventive maintenance. - Conduct comprehensive end-user and administrator training; resolve recurring issues to guarantee high customer satisfaction. skills and experience required Must have at least 2 solid years of experie

laboratory middlewareLaboratory Information Syst...Microsoft OSIT implementationcybersecurity
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View Implementation Specialist, Bridge
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Implementation Specialist, Bridge

StripeMexico

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy

7 months agovia universal intelligenceApply ›
View Senior Workday Implementation Specialist
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Senior Workday Implementation Specialist

Remoteremoteremote

Overview About Remote We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. Senior Workday Implementation Specialist This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Workday Implementation Specialist, joining our Global Payroll Implementation team. In your role, you will be responsible for implementing and integrating multiple new customers onto our Remote Global Payroll platform where Workday serves as the core HCM system, ensuring accuracy, compliance, and seamless delivery within agreed timescales. You will be reporting to the Manager, Global Payroll Workday Implementations. What You Bring - Proven experience implementing or integrating Workday HCM, ideally within a global payroll or HRIS context. - Strong understanding of Workday modules including Core HCM, Compensation, Absence, Time Tracking, and Integrations. - Exper

Proven experience implement...Strong understanding of Wor...Proven experience implement...Strong understanding of Wor...Experience delivering end-t...+7 more
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View Implementation Specialist Spanish Speaking
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Implementation Specialist Spanish Speaking

RoofrRemoteremote

At Roofr, we're obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That's what makes Roofr's CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we're excited to continue expanding and leading the market with innovative products. We have an amazing culture, strong financials, and best-in-class company metrics. It's an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact. Roofr is growing our Implementation Team, and we're looking for an experienced Onboarding or Customer Success Specialist to help design, deliver, and continuously improve a scalable customer onboarding experience that drives fast time-to-value and long-term product adoption. We onboard hundreds of new customers every month across multiple products, supporting them as they grow and expand their use of Roofr. This role is ideal for a customer-centric, results-driven professional who thrives in high-volume environments and believes great onboarding is the foundation for retention, expansion, and customer advocacy. Time-to-value, adoption, retention, and churn prevention are the name of the game, always with the customer's best interest at heart. What You'll Get to Do: - Own and manage multiple concurrent customer onboardings in a high-volume environment, balancing 1:1 training with scalable, group-based enablement - Guide customers through their onboarding journey, enPlease mention the word EXUBERANT and tag RMTA1LjIxNC4xMjcuMTgz when applying to show you read the job post completely (#RMTA1LjIxNC4xMjcuMTgz). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

trainingsalesnon tech
7 months agovia remoteokApply ›
View Implementation Specialist Spanish Speaking
R

Implementation Specialist Spanish Speaking

RoofrRemoteremote

At Roofr, we're obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That's what makes Roofr's CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we're excited to continue expanding and leading the market with innovative products. We have an amazing culture, strong financials, and best-in-class company metrics. It's an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact. Roofr is growing our Implementation Team, and we're looking for an experienced Onboarding or Customer Success Specialist to help design, deliver, and continuously improve a scalable customer onboarding experience that drives fast time-to-value and long-term product adoption. We onboard hundreds of new customers every month across multiple products, supporting them as they grow and expand their use of Roofr. This role is ideal for a customer-centric, results-driven professional who thrives in high-volume environments and believes great onboarding is the foundation for retention, expansion, and customer advocacy. Time-to-value, adoption, retention, and churn prevention are the name of the game, always with the customer's best interest at heart. What You'll Get to Do: - Own and manage multiple concurrent customer onboardings in a high-volume environment, balancing 1:1 training with scalable, group-based enablement - Guide customers through their onboarding journey, enPlease mention the word EXUBERANT and tag RMTA1LjIxNC4xMjcuMTgz when applying to show you read the job post completely (#RMTA1LjIxNC4xMjcuMTgz). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Fluency in Spanish language...Experience in customer onbo...Ability to manage multiple ...Strong capability to balanc...Customer-centric and result...+3 more
7 months agovia remoteokApply ›

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