Engineering Operations Manager Jobs

3 open positions found · Salary range: From $25

Operations Engineering Manager

Motorola SolutionsMelbourne, Victoria, Australia

From $25/yr

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The primary objective of the Operations Engineering Manager is to lead and oversee a team of highly specialised engineers in the delivery and support of communication solutions to Victorian Government and its agencies. The Operations Engineering Manager is responsible for setting goals, managing resources, and ensuring the quality and performance of engineering solutions align with company objectives. Additionally, the Operations Engineering Manager will help team members to grow professionally by providing mentorship, training, and opportunities for skill enhancement. Works closely with customer/s and cross functional teams such as Operations Manager, Service Delivery Manager, Network Operation Centre (NOC), senior management, support services, product management, programme management, systems integration team, 3rd party sub-contractors, vendors and as well as the finance, and commercial teams. Job Description Develops, designs, evaluates, and/or modifies systems consistent with customer and regulatory requirements. Develops system architecture, and ensures the integrity of the architecture/design. Systems Engineers handle the software configuration to make sure everything works given the various customer configurations. Provide technical leadership across a broad range of technologies including; APCO P25 radio systems, Voice Logging systems, Networking and Infrastructure as well as Windows and Linux based operating systems administration. * Act as a technical escalation point for Network Operations Centre (NOC) staff, Field and Operations Engineers requiring technical assistance. * Oversee the operational health, security and maintenance of mission critical public safety systems that fall under the scope of the Operations Engineering team. * Manage the day-to-day operational priorities and activities of the operations engineering team. * Oversee asset lifecycle process including the tracking, planning, acquisition, implementation, testing, and eventual decommissioning of assets. * Identify and resolve systemic issues impacting operations or customers using the ITIL framework, while actively promoting compliance with ITIL service management processes. * Maintain and enhance the accuracy and completeness of technical, procedural, and as-built documentation. * Maintain a skills matrix to facilitate skill development and career progression for the team, while actively mentoring and coaching Operations Engineers in both technical and career aspects. * Foster a culture of continual improvement by promoting best practices, identifying areas for enhancement, offering training and professional development opportunities for team members, and overseeing changes to ensure alignment with these best practices. * Collaborate with cross-functional teams to ensure alignment, effective service delivery, and the achievement of contractual compliance and customer satisfaction by driving high-quality operations engineering services. This collaboration also includes producing regular reports on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). * Participate in service review meetings as the technical representative to provide technical insights and recommendations on the performance and quality of services provided. * Participate in an on-call rotation schedule as a Major Incident Manager (MIM). * Other duties as required, relevant to the Operations Engineering and support of the mission critical communication solutions to Motorola's Government and Enterprise clients in Victoria. * Stay updated on emerging technologies in LMR, RF communications, and public safety systems to define future roadmaps for the ASTRO P25 platform. * Provide regular updates on engineering performance to senior leadership. * Work closely with Cyber Security team to ensure best security practices are followed. Basic Requirements GENERAL EDUCATION: Essential: * Tertiary qualifications in engineering (Telecommunications, Electrical / Electronic) or equivalent field. Desirable: * ITIL Foundations V4 certification. * Eligibility for or Member of the Institution of Engineers Australia. PROFESSIONAL EXPERIENCE Essential * Extensive experience in leading engineering teams and delivering results within deadlines. * Substantial technical expertise and experience in LMR systems, with a strong emphasis on ASTRO P25 technology and public safety communication requirements. Desirable: * Familiarity with tools, systems, and methodologies relevant to communication industry. * Experience in mentoring and developing team members. Personal Attributes * Excellent problem-solving skills and ability to lead technical teams. * Customer focused and committed to customer with outstanding customer relationship skills. * Excellent communication skills (verbal, written, and presentation) and strong collaboration abilities to effectively interact with cross-functional teams and customers. * Decisive decision making. * A positive attitude with a can-do mentality to be creative, resourceful and deliver results. * Innovative self-starter with the initiative and drive to think outside the box and challenge the status quo. * Excellent time management skills. * Ability to develop and execute long-term strategies focused on achieving engineering goals and efficiencies. * Proficiency in engineering tools, software, and systems Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

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Engineering Operations Manager

IdentiflyAdelaide, South Australia, Australia

From $140,000/yr

Job Title Engineering Operations Manager | Permanent Full Time Salary $140k - 170k per annum + superannuation (commensurate with skills and experience) Reporting Line Head of Engineering, with a dotted line to the Chief Operating Officer (COO). Location This role is based in Adelaide and supports flexible working arrangements, including a hybrid model with the option to work from both the office and home. Regular attendance at our Adelaide CBD office is expected. Key Purpose The Engineering Operations Manager provides dedicated people leadership and operational management across Identifly's Service Delivery function. The role is accountable for building and maintaining a high-performing, engaged and appropriately resourced engineering workforce through effective people management, performance accountability, professional development and workforce planning. Reporting to the Head of Engineering, the role provides direct leadership to Identifly's Pod Leads, overseeing workforce planning, performance management, professional development and compliance with operational processes. Working collaboratively with the Service Delivery team and Leadership Team, the role drives resource optimisation, operational efficiency and alignment with business priorities, allowing the Head of Engineering and Pod Leads to focus on technical direction and client delivery. About Us We are a leading implementation partner specialising in Identity and Access Management, Privileged Access Management and Identity Governance. We are a forward-thinking team of cybersecurity professionals driven by the desire to secure all apps and users. We help businesses secure their environments by using modern tools, expert knowledge and a pragmatic approach. We are rapidly becoming Australia’s best-known IAM provider and are a trusted partner to our clients in Adelaide and across the country. Our reputation is built on being knowledgeable, highly experienced, effective and reliable. Our team is everything. Hand-picked, high performing, driven and as smart as they come. * We have grown rapidly since 2019 and we will continue to attract the A-grade talent we need to grow and be the best. * We have customised training plans to meet our people’s needs whilst enhancing the capability of our business. * We have fun and get the job done. * We mentor and vet our staff to grow them into autonomous stars. We are always looking for awesome, talented people to join our A-grade team. About You You are an experienced and confident people leader from an IT consulting, cyber security or professional services background. You have a proven track record of building, developing and managing high-performing teams, with the ability to drive accountability, engagement and individual performance. You understand how a billable engineering team runs, and how utilisation, capacity, timesheets and leave affect both delivery and revenue. You lead leaders. You will manage our Pod Leads and coach them to manage their own teams well, rather than doing it for them. You set clear expectations, hold people to them consistently, recognise strong performance, and address performance and engagement issues early and fairly. You are data-driven. You build and use dashboards and forecasts to make resourcing decisions, and you can present trends, risks and recommendations clearly to senior leadership. You have enough technical grounding to understand the work our engineers deliver, assess skills and discuss capability credibly with technical staff. Identity and Access Management experience is highly regarded, but this is not a hands-on engineering role. You are firm on process and fair with people. You will enforce timesheet, leave and performance processes, and continually look for ways to simplify and automate them. Communication is key. You will be comfortable holding difficult conversations, negotiating competing priorities with Service Delivery, Pod Leads and the Leadership Team, and reporting clearly to the Head of Engineering and COO. Key Responsibilities and Outcomes The Engineering Operations Manager is accountable for the following outcomes: NB: Please visit: https://www.identifly.com/identifly-careers and navigate to the job description to obtain the full list of actions associated with each outcome. Outcome 1: Timely and Accurate Timesheet Compliance Outcome 2: Effective Resource Allocation Outcome 3: Optimised Resource Utilisation Outcome 4: Predictable Workforce Capacity Outcome 5: Effective Leave Management and Coverage Outcome 6: Consistent People Management and Engagement Outcome 7: Improved Individual and Team Performance Outcome 8: Continuous Skills Development and Training. Team Leadership As line manager for all Pod Leads, the Engineering Operations Manager is also responsible for: 1. Providing leadership, coaching and mentoring to Pod Leads. 2. Coordinating the recruitment, selection and onboarding of engineering staff, including responsibility for successful employee integration into the Service Delivery team. 3. Managing HR matters as they arise, including employee relations, probation, performance management and offboarding, escalating to the Head of Engineering and COO where required. 4. Contributing to company goals and representing the engineering function in operational planning. 5. Fostering a positive, high-performing team culture that promotes employee engagement, accountability, professional development and retention. Working Relationships This role reports to the Head of Engineering, who sets technical direction and engineering priorities, and has a dotted line to the COO for operational reporting and company-wide processes. The role works closely with Pod Leads, the PMO, Project Managers, sales, technical practice heads and the wider leadership team. The PMO owns project schedules and delivery tracking; the Engineering Operations Manager owns people allocation, availability, capacity and performance. The two roles plan resources jointly. The Engineering Operations Manager takes ownership of day-to-day people management, workforce administration and operational coordination, minimising administrative demands on Pod Leads and enabling them to focus on technical leadership and client delivery. Skills and Experience Experience * 8+ years in IT, cyber security or technology professional services. * 3+ years of demonstrated people management experience, including managing team leaders, developing high performing teams and addressing employee performance and engagement. * Proven experience with resource management, capacity planning and utilisation in a billable consulting or managed services environment. * Experience running performance management processes, including performance reviews and improvement plans. * Demonstrated experience managing employee onboarding, professional development plans, training and career progression. * Experience building and maintaining operational KPI dashboards and reporting. * Technical background in IT infrastructure, cyber security or Identity and Access Management (highly regarded). * Experience working within the IAM or cybersecurity industry, particularly in a consulting or professional services environment, in a technical or non-technical management capacity (desirable). * Working knowledge of Australian employment practices, including the Fair Work Act and leave entitlements (desirable). * Experience with resource planning, PSA or timesheet tools (desirable). * Experience with Jira and agile delivery frameworks. Skills * Strong people leadership, with the ability to coach leaders. * Ability to hold difficult conversations and address performance issues early and fairly. * Proven ability to build high-performing teams, foster employee engagement and retention, and establish a culture of accountability. * Strong coaching and mentoring skills, with the ability to support individual professional development and career progression. * Excellent analytical skills, including building dashboards and forecasts in Excel or BI tools such as Power BI. * Strong planning skills, with the ability to balance competing project demands and resolve resource conflicts. * A continuous improvement mindset, including standardising processes and automating administration. * Excellent stakeholder management across engineering, PMO, sales and leadership. * Strong verbal and written communication, including presenting to senior leadership. * Excellent personal presentation. * Excellent time management and prioritisation of tasks. * Outstanding attention to detail. Candidate Responses 1. Provide cover letter responding to the following: a. Summary of how you meet criteria of the role b. Your people leadership experience, including the size of teams you have managed and whether you have managed team leaders c. Your experience with resource management and utilisation in a billable services environment. 2. Provide your CV: a. Outline your leadership and operational management experience b. Outline any technical background c. Provide us any additional information that you think will contribute to your success d. Clearly state your location. Selection Process 1. Short list applications based on candidate responses and suitability for role 2. Identifly will contact you if you have been shortlisted and arrange a F2F interview 3. F2F interview conducted at Identifly Office, Adelaide CBD a. Prepare questions about the role (if any) b. Be prepared to answer questions about your experience, including how you have managed resourcing and performance in a team c. Be prepared to discuss salary 4. The right candidate: We know when we meet the right person, and we will act quickly to onboard them. Be prepared to be made an offer and provide details of potential start date.

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Senior Engineering Operations Manager

JobgetherIndia

From $100/yr

Accountabilities Own and continuously improve the end-to-end Product Development Process across Core and Experience product tracks, including process design, workflow stages, board management, and epic definitions and tracking. Align product development processes with product strategy, ensuring clear connections between strategic objectives, initiatives, and engineering epics. Establish consistent working practices across product divisions, fostering alignment and trust among Product, Engineering, and leadership teams. Build, maintain, and operate process automation using Camunda 8, ensuring a reliable and scalable foundation for both product development tracks. Manage the automation lifecycle, including source control, testing, test environments, monitoring, integration maintenance, and ongoing improvements. Design and implement agentic workflows that use the organization's own orchestration platform to support internal product development activities. Apply lessons learned from internal workflow implementations to identify opportunities for product improvements and share actionable feedback with product teams. Collaborate cross-functionally to improve engineering operations, simplify workflows, and increase the effectiveness of product development. Combine hands-on technical execution with strategic process ownership, ensuring that solutions are practical, user-focused, maintainable, and aligned with organizational objectives. Requirements Demonstrated experience combining product thinking, process design, and technical implementation, with the ability to assess workflow usability and build effective solutions directly. Hands-on engineering experience, including writing code and scripts, working with GitHub, CI/CD pipelines, APIs, and debugging integrations. Proven experience designing, owning, and improving product or engineering processes within a software organization of 100 or more engineers. Practical experience building AI agents or agentic workflows that perform meaningful tasks in real-world environments, beyond experimentation or proof-of-concept projects. Strong understanding of product development workflows, operational processes, and the relationship between product strategy and engineering execution. Excellent stakeholder management and cross-functional collaboration skills, with the ability to influence Product, Engineering, and leadership teams toward shared processes and objectives. A proactive, hands-on mindset, with strong problem-solving abilities, ownership, and the capacity to balance strategic thinking with implementation details. Willingness and ability to use the organization's own orchestration platform to design and implement workflows and improve internal operations. Familiarity with BPMN, Camunda, or other workflow automation engines is an advantage. Previous experience in product operations, developer experience, or platform engineering is considered a plus. Benefits Competitive compensation: Location-based salary packages designed to reflect local market conditions. Compensation is determined by experience, skills, and location. For India-based employees, personalized total rewards information is provided during the recruitment process. Equity opportunities: Access to a Virtual Stock Option Plan (VSOP), where applicable. Fully remote work: Work from anywhere, with flexibility to create a productive working environment. Home office support: Budget for home office equipment and support for coworking spaces. Flexible time off: Time away from work to recharge and maintain a healthy work-life balance. Global team connections: Annual company gatherings, team offsites, local meetups, and connection budgets to encourage collaboration and relationship-building. Healthcare and wellbeing: Locally tailored healthcare benefits, access to global mental wellbeing resources, and a flexible lifestyle spending program. Lifestyle spending allowance: A global wellbeing program covering areas such as fitness, family care, personal interests, meaningful experiences, and financial wellbeing, with an annual allowance scaling to €1,000 from 2027. Financial protection: Retirement or pension plans, potentially including employer contributions, along with life and disability insurance where applicable. Professional development: Up to $1,000, €1,000, or £1,000 annually, depending on location, for self-directed learning, courses, certifications, and books. Inclusive work culture: An environment that values diverse perspectives, encourages collaboration, and supports professional growth. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

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Companies hiring for Engineering Operations Manager

Motorola Solutions (1)Identifly (1)Jobgether (1)

Engineering Operations Manager Salary Data

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