Business Analyst Jobs in Melbourne

Business Analyst - Energy

From $400/yr

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam? We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us! The Opportunity We're looking for an experienced Business Analyst to play a pivotal role in delivering key strategic initiatives, driving process improvement, and helping translate business needs into practical technology solutions. This is an exciting opportunity for a collaborative and commercially minded Business Analyst to work across business and technology teams, contributing to projects that shape the future of our Consumer division. What You'll Be Doing As a Business Analyst, you will partner with stakeholders across the organisation to understand business challenges, define requirements, and support the successful delivery of projects and continuous improvement initiatives. Key responsibilities include: * Collaborating with stakeholders across Technology and business teams to gather, validate and prioritise business and technical requirements. * Translating complex concepts into clear, actionable requirements, user stories and business processes. * Facilitating workshops, interviews and discovery sessions to uncover business needs, challenges and opportunities. * Working closely with architects, engineers and project managers to ensure business requirements are aligned with technical solutions. * Producing and maintaining high-quality documentation, including requirements, process maps and analysis artefacts. * Documenting current-state (as-is) and future-state (to-be) processes. * Identifying opportunities for process improvement and contributing to solution design discussions. * Supporting project delivery through effective stakeholder engagement, analysis and change readiness activities. * Undertaking additional duties as required. What You'll Bring We're seeking a highly capable and experienced Business Analyst who thrives in a fast-paced environment and can confidently engage with stakeholders at all levels. * 5+ years' experience as a Business Analyst within complex business and technology environments. * Previous Business Analyst experience within an Energy Retail environment. * Strong stakeholder management, influencing and negotiation skills. * Excellent business analysis and process documentation capabilities. * Expertise in user story mapping and persona-based requirements gathering. * Understanding of BPMN methodologies and business process modelling. * Knowledge of BABOK frameworks, techniques and tools. * Exposure to AI-enabled tools and approaches supporting business analysis activities. * Experience within Power, Gas, Electricity, Telecommunications or related industries. * Demonstrated ability to build trust, collaborate and influence across business and technical teams. * Excellent verbal and written communication skills. * The ability to operate effectively at both strategic and operational levels. * Strong organisational skills with the ability to manage competing priorities and navigate ambiguity. What We Offer Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy: * Diverse and dynamic teams with a supportive and inclusive culture. * Supportive career development plans with comprehensive ongoing training, support, and development opportunities. * Flexible hours and a hybrid working environment * Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers. * Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more. * Study assistance programs to excel your personal growth, learning and development. * Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective. Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business. We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives. With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment. About Us As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities. Ready to take the next step? If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them! We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability. If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.

Business Analyst - Energy

From $400/yr

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam? We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us! The Opportunity We're looking for an experienced Business Analyst to play a pivotal role in delivering key strategic initiatives, driving process improvement, and helping translate business needs into practical technology solutions. This is an exciting opportunity for a collaborative and commercially minded Business Analyst to work across business and technology teams, contributing to projects that shape the future of our Consumer division. What You'll Be Doing As a Business Analyst, you will partner with stakeholders across the organisation to understand business challenges, define requirements, and support the successful delivery of projects and continuous improvement initiatives. Key responsibilities include: * Collaborating with stakeholders across Technology and business teams to gather, validate and prioritise business and technical requirements. * Translating complex concepts into clear, actionable requirements, user stories and business processes. * Facilitating workshops, interviews and discovery sessions to uncover business needs, challenges and opportunities. * Working closely with architects, engineers and project managers to ensure business requirements are aligned with technical solutions. * Producing and maintaining high-quality documentation, including requirements, process maps and analysis artefacts. * Documenting current-state (as-is) and future-state (to-be) processes. * Identifying opportunities for process improvement and contributing to solution design discussions. * Supporting project delivery through effective stakeholder engagement, analysis and change readiness activities. * Undertaking additional duties as required. What You'll Bring We're seeking a highly capable and experienced Business Analyst who thrives in a fast-paced environment and can confidently engage with stakeholders at all levels. * 5+ years' experience as a Business Analyst within complex business and technology environments. * Previous Business Analyst experience within an Energy Retail environment. * Strong stakeholder management, influencing and negotiation skills. * Excellent business analysis and process documentation capabilities. * Expertise in user story mapping and persona-based requirements gathering. * Understanding of BPMN methodologies and business process modelling. * Knowledge of BABOK frameworks, techniques and tools. * Exposure to AI-enabled tools and approaches supporting business analysis activities. * Experience within Power, Gas, Electricity, Telecommunications or related industries. * Demonstrated ability to build trust, collaborate and influence across business and technical teams. * Excellent verbal and written communication skills. * The ability to operate effectively at both strategic and operational levels. * Strong organisational skills with the ability to manage competing priorities and navigate ambiguity. What We Offer Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy: * Diverse and dynamic teams with a supportive and inclusive culture. * Supportive career development plans with comprehensive ongoing training, support, and development opportunities. * Flexible hours and a hybrid working environment * Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers. * Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more. * Study assistance programs to excel your personal growth, learning and development. * Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective. Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business. We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives. With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment. About Us As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities. Ready to take the next step? If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them! We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability. If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.

Associate Business Analyst

From $12/yr

Our Federal Government client is seeking an Associate Business Analyst to support data science, machine learning and artificial intelligence initiatives on a 12-month contract with a possible 12-month extension. As the selected candidate, you will: * Plan and undertake requirements elicitation through interviews, workshops, document analysis and observation. * Translate business needs into functional and non-functional requirements, user stories, acceptance criteria, process maps and traceability artefacts. * Work with stakeholders and technical teams to define business problems, users, desired outcomes, constraints, dependencies, success measures and expected benefits. * Support delivery planning, prioritisation, backlog refinement, dependency management, status reporting and the coordination of actions, decisions, risks and issues. * Assist with establishing and facilitating sprint planning, daily stand-ups, showcases, retrospectives and other delivery ceremonies. * Prepare and maintain governance and assurance documentation, including business cases, artificial intelligence impact assessments, risk and issue records, pilot plans, evaluation documentation and committee papers. * Build productive relationships across business, data science, technology, privacy, legal, security, risk and responsible artificial intelligence functions. * Facilitate workshops and communicate complex information clearly to technical and non-technical audiences. * Provide coordination and administrative support, including meeting coordination, agenda and paper preparation, correspondence, record keeping and routine reporting. To be successful in this role you are required to have the following; * Relevant tertiary qualifications in business analysis, business, information technology, project management, data or a related discipline, or equivalent demonstrated experience. * Demonstrated experience undertaking business analysis and gathering, documenting and managing requirements in a complex delivery environment. * Experience facilitating workshops and translating business problems and user needs into process maps, user stories, acceptance criteria or other practical delivery artefacts. * Experience supporting agile or iterative delivery, including sprint ceremonies, backlog refinement, risks, issues, dependencies, actions and status reporting. * Experience preparing high-quality business cases, briefs, impact assessments, governance submissions or comparable decision-support documentation for operational and executive audiences. * Australian citizenship and the ability to obtain Baseline security clearance. Please note that Aida, our after-hours AI conversational screening assistant, may be used as part of the initial application process Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.

Senior Business Analyst

From $200/yr

Are you a highly experienced Senior Business Analyst who thrives on solving complex business challenges and delivering innovative technology solutions? We are looking for a hands-on Senior Business Analyst to lead discovery, solution design, delivery, and business adoption across a diverse portfolio of enterprise applications, digital platforms, integrations, eCommerce initiatives, and emerging AI-enabled solutions. Leveraging your business analysis expertise, stakeholder engagement skills, and ability to translate complex requirements into practical outcomes, you will play a key role in shaping the future of ARB's technology landscape. What We Offer: * Competitive base salary, super, leave loading, and substantial employee product discounts. * New, modern office located in Kilsyth, Victoria. * Work for an iconic Australian brand with global operations. * Exposure to enterprise-wide business transformation initiatives. * Opportunity to influence digital, eCommerce, integration and AI projects. * A collaborative team environment with strong business and technical capability. * The chance to work across a broad range of business functions and technologies. The Role: As a Senior Business Analyst, you'll be part of a collaborative team of technology professionals working closely with business stakeholders, technical teams and external partners to analyse business needs, design practical solutions and deliver successful outcomes. While you'll have ownership of your own initiatives, you'll also contribute to shared projects where the team work together to solve complex challenges and deliver outcomes for the business. You'll support and enhance ARB's JD Edwards EnterpriseOne environment alongside a range of digital platforms including point-of-sale systems, warehouse mobility applications, eCommerce platforms, system integrations and emerging AI-driven solutions. This is a genuine hands-on role where you'll be actively involved in every stage of delivery. Beyond facilitating workshops and defining requirements, you'll analyse processes, document solutions, support system configuration, participate in testing, troubleshoot issues and work directly with users to ensure successful implementation and adoption. Key responsibilities: * Partner with stakeholders across the business to understand challenges, analyse processes and deliver practical technology solutions. * Lead requirements gathering, business analysis and solution design activities across enterprise applications, digital platforms and integrations. * Support and enhance JD Edwards EnterpriseOne and related business systems to optimise performance and business outcomes. * Actively contribute to delivery activities including requirements documentation, process mapping, solution validation, testing, issue resolution, implementation support and user adoption. * Investigate complex business and system issues, identifying opportunities for process improvement, automation and operational efficiency. * Identify and deliver innovative solutions, including eCommerce, integration and emerging AI technologies, that support ARB's strategic growth objectives. * Collaborate closely with fellow Business Analysts, developers and business stakeholders, contributing to both individual and team-based projects to achieve successful business outcomes, About You: * 7+ years' experience as a Business Analyst, Senior Business Analyst, Functional Consultant or similar role supporting enterprise business systems. * Strong business process analysis, requirements gathering and solution design skills, with the ability to translate business needs into practical outcomes. * Experience working across ERP, digital platforms, system integrations and business-critical applications. * Demonstrated ability to lead initiatives through testing, implementation, change management and user adoption. * Excellent stakeholder engagement, facilitation and communication skills, with the ability to build relationships across all levels of the business. * Exposure to JD Edwards EnterpriseOne, eCommerce platforms, process automation or AI-driven solutions will be highly regarded. This role will suit a Senior Business Analyst who enjoys rolling up their sleeves and being involved in the detail, while also working collaboratively with a high-performing team to deliver meaningful business outcomes. Success in this position comes from combining strong analytical capability with a practical, team-first approach. About Us: At ARB, we're not just a brand; we're a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 200 company with +2200 employees globally, we take pride in our commitment to excellence. Our reach spans across 100 countries, supported by regional offices in the USA, Europe, Thailand, New Zealand, and the Middle East. Our reputation has been built on high-quality products, with services delivered by people who are passionate about quality, reliability and practicality. This is an outstanding opportunity for an experienced Senior Business Analyst to join Australia's leading off-road equipment specialist and contribute to the continued evolution of a globally expanding organisation. If you believe you have the skills, experience and passion to succeed in this role, please apply online today and take the next step in your career with ARB!

Business Analyst

We are seeking motivated Business Analysts to join our Frontline Operations group. As a member of Frontline Operations, you’ll lead and support the delivery of high-quality services, ensuring the integrity of Australia’s tax and superannuation systems. As a Business Analyst in our Frontline Business Improvement and Frontline Resource Management business areas, you will apply your technical expertise and business knowledge to engage stakeholders, gather and analyse requirements, and support the design and implementation of business solutions that align with business objectives. You will undertake information gathering and analysis activities, translating information and data from a range of sources into meaningful insights, recommendations and practical outcomes. You will contribute to the assessment and validation of solutions, identify risks and impacts, and communicate findings to support decision-making and continuous improvement. We are looking for passionate individuals to join our Frontline Operations group in a variety of roles including: Business Analyst As a Business Analyst, you will work closely with stakeholders to understand business needs, identify opportunities for improvement and help shape solutions that deliver better outcomes. You will gather and analyse information from a range of sources, translate complex requirements into clear and meaningful documentation, and support informed decision-making. Working collaboratively across teams, you will use your analytical skills to identify challenges, evaluate options and contribute to the successful delivery of business and technology solutions. Business Intelligence Analyst As a Business Intelligence Analyst, you will analyse and interpret complex data to provide insights that support business decision-making and continuous improvement. You will work with stakeholders to understand business challenges, identify trends, risks and opportunities, and translate data into meaningful information through reports, dashboards and recommendations. Using your analytical expertise, you will help inform strategy, improve business performance and support the delivery of data-driven outcomes across the organisation. Duties for the above roles may include: * working collaboratively with stakeholders to understand business needs, challenges and opportunities, and supporting the development of practical business solutions * gathering, analysing and interpreting information from a range of sources to identify business requirements, process improvements, risks and opportunities to improve operational outcomes * eliciting, documenting and maintaining business requirements, process maps, user stories, business rules and other analysis artefacts to support solution delivery * analysing current and future business processes to identify gaps, inefficiencies and improvement opportunities, and contributing to the development of fit-for-purpose solutions * assisting with the development of business cases, impact assessments and recommendations through research, analysis and stakeholder consultation * working with stakeholders, technical teams and delivery partners to support solution design, implementation activities and the successful delivery of business outcomes * supporting testing and validation activities, including the development of test scenarios, identification of defects and confirmation that solutions meet agreed business requirements * maintaining accurate and comprehensive records, documentation and business analysis artefacts, while contributing to continuous improvement initiatives that enhance processes, systems and service delivery outcomes. These roles may be offered on an ongoing or non-ongoing basis in Adelaide, Albury, Box Hill (VIC), Brisbane CBD, Burnie, Canberra, Dandenong, Gosford, Hobart, Melbourne CBD, Moonee Ponds, Newcastle, Parramatta, Penrith, Perth, Sydney CBD, Townsville, Upper Mount Gravatt or Wollongong. We embrace the strength of diversity – through our people and the perspectives they bring. We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the selection process.

Business Analyst, Docklands

From $12/yr

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About The Role As a Business Analyst in Transformation Delivery Hub, you’ll play a key role in accelerating delivery of projects and programs b y gathering and clarifying requirements, analysing processes, and translating business objectives into actionable specifications for delivery teams, whilst aligning with stakeholder expectations to add real value. Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. Role Type: 12 Months secondment Role Location: Hiring for multiple locations Work Hours: Full time (40 Hours/week) What will your day look like? As a Business Analyst, you are accountable for: * Investigate business problems, opportunities and operational challenges to support informed decision-making and solution design. * Elicit, analyse, document and manage business, functional and non-functional requirements throughout the delivery lifecycle * Facilitate workshops, interviews and stakeholder discussions to gather information, build consensus and drive outcomes. * Analyse current-state processes and define future-state business processes, identifying opportunities for improvement and optimisation. * Develop and maintain business models, process maps, workflows and other analysis artefacts that support solution delivery. * Evaluate solution options, business impacts, risks, costs and benefits to support feasibility assessments and business recommendations * Manage requirements traceability, prioritisation, baselines and change requests to ensure alignment with business objectives. * Build and maintain effective relationships with stakeholders, providing constructive challenge and translating complex concepts for diverse audiences. * Plan, coordinate and support User Acceptance Testing activities, ensuring solutions meet agreed business requirements and acceptance criteria. What will you bring? To grow and be successful in this role, you will ideally bring the following: Core Business Analysis * Requirements elicitation and management * Business process analysis, Requirements documentation and traceability * User story and backlog management Stakeholder \& Communication * Workshop facilitation * Stakeholder engagement and relationship management * Influencing and negotiation Delivery \& Change * User Acceptance Testing (UAT) * Agile and Waterfall delivery methodologies * Business readiness and change support Technical \& Analytical * Process modelling tools (Visio, BPMN or equivalent) * Data analysis and interpretation * Requirements management, collaboration and documentation tools Advanced BA Capability * Feasibility assessments * Business case development * Benefits identification and tracking Strategic \& Change Skills * Organisational change management * Impact assessments * Continuous improvement methodologies You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. Your Career at ANZ Our purpose is to shape a world where people and communities thrive. That's why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality. Career development means different things to different people. It may simply mean developing a skill, broadening your experience by moving sideways or stretching yourself by moving to a different business. How you manage and develop your career is up to you. ANZ is committed to helping you do this by providing you with the support, tools and resources you need to take the next big step in your career, towards even bigger things in the future. We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support. The ANZ Enterprise Agreement 2023 will apply except in certain circumstances for internal applicants. ANZ will advise further if a different enterprise agreement applies. Job Posting End Date 06/11/2026, 11.59pm, (Melbourne Australia)