Jobs at Practicetek

Senior Product Owner

Not specifiedremoteFrom $135,000/yr

Remote Full Time Wellbeing- IntakeQ/PracticeQ Mid Level Our Company: At PracticeTek, we believe healthcare should be easy for providers, accessible for patients, and simple for everyone involved. PracticeTek was established by healthcare professionals and entrepreneurs who a common goal: deliver seamless, high-quality, on-demand healthcare, free of the confusing limitations of traditional technological platforms. PracticeTek is a collection of innovative software companies working together to make healthcare easier, and more accessible, for everyone. We deliver robust software solutions that support practitioners, and foster exceptional patient experiences, contributing to the growth of healthcare clinics specializing in chiropractic, dental, orthodontics, optometry, and multi-discipline therapy. The Product Management Department: Product defines overall product strategy and the roadmap—which consists of product initiatives and customer experiences that will deliver the greatest impact per dollar invested. We work with business leaders, engineering, marketing and other partners throughout PracticeTek to define and successfully execute product plans. We ensure high product-market efficiency—getting every bit of market credit for our team’s excellent work. Our team is powered by creative, curious, and inventive people who have a passion for delivering engaging practice and patient experiences. The Career Opportunity: We're looking for a Senior Product Owner to play a critical role in the day-to-day execution of our product development process. In this position, you'll collaborate closely with cross-functional teams—including engineering, design, and go-to-market stakeholders—to translate business and user needs into actionable product work. This role calls for a strong, proactive product owner capable of autonomously driving multiple projects in parallel. This position is ideal for someone who excels in agile execution, backlog management, and delivering features that make a meaningful impact. The position is remote. Areas of Accountability: The Senior Product Owner has responsibility for the following outcomes: Partner closely with product leaders, engineering, design, QA, and other internal teams to deliver solutions that meet defined requirements, timelines, and KPI’s. Lead and facilitate product development execution by creating all the necessary Agile artifacts and being actively involved in all Agile ceremonies. Working closely and collaboratively with engineering to turn it all into reality. Adaptively execute. Lead the team to fluidly pivot when needed. Prioritize the product backlog, making data-driven decisions to maximize value. Break down complex features into user stories with clear acceptance criteria and collaborate with the development team to ensure successful implementation. Competencies for Success 5+ years of experience in Product Management or Product Ownership, including 3+ years in a senior or lead Product Owner role Proven experience owning and delivering complex, customer-facing SaaS products, preferably within healthcare, wellness, or other regulated industries Demonstrated expertise translating business strategy and customer needs into clear, actionable product requirements Strong command of Agile methodologies (Scrum, Kanban), including backlog management, story writing, acceptance criteria, and sprint execution Track record of success partnering closely with engineering, design, and QA teams in an iterative delivery model Ability to manage multiple workstreams while maintaining clarity, prioritization, and focus on outcomes Hands-on experience with modern product tools, such as Jira, Confluence, Figma, or similar platforms * Strong facilitation skills for backlog refinement, sprint ceremonies, and stakeholder reviews At PracticeTek we carefully consider a wide range of compensation factors to determine our offers of employment. This includes internal and external market factors as well as your individual experience and skills. These considerations can cause compensation to vary but we reasonably expect to pay between $135,000 - $150,000 for this position. We also believe in taking care of our people. Our comprehensive benefits package goes beyond the basics—with health coverage, flexible time off, wellness initiatives, retirement savings, and programs that support your growth and happiness both in and out of the workplace. PracticeTek is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees, and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state, or local law.

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Senior Director, Operations (Dental/Ortho)

Remote, USremote

Remote Full Time Senior Executive About the Role PracticeTek is seeking a Senior Director of Operations, Dental/Ortho to lead the operational performance of our dental SaaS solutions focused in the orthodontic and dental laboratory segments. This role reports directly to the VP, Market Leader for Vision and Dental/Ortho and serves as their primary operating partner for the Dental/Ortho segment, a multi-product portfolio with over $25M in recurring revenue. This leader will be accountable for the segment’s operational outcomes—customer experience, service delivery, scalability, and operational excellence—while partnering closely with Product, Engineering, Sales, Finance, and Customer teams to drive sustainable growth. The ideal candidate blends strategic leadership with hands-on operational execution, thrives in cross-functional environments, and has experience scaling operations in SaaS, healthcare/dental technology, and/or workflow-heavy software environments. Key Responsibilities Segment Operational Leadership Translate segment strategy into operating plans, staffing models, budgets, KPIs, and quarterly priorities. Own the segment’s business rhythm: weekly pipeline and forecasting, monthly KPI reviews, quarterly planning, and launch readiness. Drive alignment across product lines while preserving product-specific positioning, workflows, and customer needs. Identify and prioritize the highest-impact initiatives across growth, retention, customer experience, and operational scalability. Own and further develop key vendor and strategic partner relationships (e.g., orthodontic service organizations, orthodontic practice management systems). Develop and maintain a competitive intelligence system to assist in identifying product feature gaps, exploiting competitive advantages, and informing pricing \& positioning decisions. Operational Excellence \& Scalability Build scalable processes and standard operating procedures (SOPs) across teams supporting the segment. Improve operational efficiency through standardization, automation, tooling improvements, and structured change management. Identify operational bottlenecks and lead cross-functional initiatives to resolve them (e.g., release readiness, implementation cycle time, support ticket drivers, integration issues). Product \& Engineering Partnership Represent the “voice of the segment” into Product and Engineering planning. Partner on roadmap prioritization informed by customer needs, retention drivers, support trends, and growth strategy. Ensure operational readiness for releases/migrations, including enablement, documentation, training, and customer communications. Collaborate on reliability, security, and performance initiatives that materially improve customer outcomes. Coordinate go-to-market readiness with Sales/Marketing (packaging changes, positioning shifts, enablement, launch checklists). Leadership and Team Development Lead a cross-functional team spanning Sales, Marketing, Customer Success, Implementation, and Support (directly or via leaders). Hire, develop, and retain strong leaders; set clear expectations, coaching, and accountability to outcomes. Build an operating culture grounded in metrics, customer empathy, urgency, and continuous improvement. Qualifications (Required) 10+ years of progressive leadership experience in operations, service delivery, or business operations in B2B SaaS, vertical SaaS, healthcare/dental tech, or similarly workflow-heavy software environments. Demonstrated success partnering to achieve commercial outcomes (Sales + Marketing) and customer outcomes (CS/Support/Implementation) as a senior operator. Proven ability to build operating systems: KPIs, forecasting rigor, cadence, playbooks, and scalable processes. Strong cross-functional leadership with Product/Engineering; ability to translate customer needs into roadmap priorities. Experience developing leaders and building high-performing teams. Qualifications (Preferred) Experience with orthodontic/dental practice workflows and/or lab workflows (case/order management, scheduling, billing, production/case tracking, integrations). Experience managing multi-product portfolios, pricing/packaging evolution, or product-line repositioning. Experience with migrations, platform consolidation, or post-acquisition integration. Familiarity with data privacy/security considerations in healthcare-adjacent environments (e.g., HIPAA considerations, SOC 2-aligned practices). Experience operating in environments with incomplete integration, legacy systems, or post-acquisition complexity. Leadership Attributes GM mindset: owns outcomes end-to-end, not functions in isolation. Customer-first operator: improves experience while maintaining scalable cost-to-serve. Metrics-driven: runs the business with dashboards, forecasting discipline, and accountability. Systems thinker: builds repeatable processes that scale across products and teams. Clear communicator: aligns executive stakeholders and frontline teams with clarity and urgency. Compensation and Inclusivity At PracticeTek and its brands—we carefully consider multiple factors when determining offers of employment, including market data, skills, and experience. The compensation range for this role is $185-215K. PracticeTek is an Equal Opportunity Employer, committed to fostering an inclusive environment. All applicants will receive fair and impartial consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristics.

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Senior Product Owner

Not specifiedremoteFrom $135,000/yr

Remote Full Time Wellbeing- IntakeQ/PracticeQ Mid Level Our Company: At PracticeTek, we believe healthcare should be easy for providers, accessible for patients, and simple for everyone involved. PracticeTek was established by healthcare professionals and entrepreneurs who a common goal: deliver seamless, high-quality, on-demand healthcare, free of the confusing limitations of traditional technological platforms. PracticeTek is a collection of innovative software companies working together to make healthcare easier, and more accessible, for everyone. We deliver robust software solutions that support practitioners, and foster exceptional patient experiences, contributing to the growth of healthcare clinics specializing in chiropractic, dental, orthodontics, optometry, and multi-discipline therapy. The Product Management Department: Product defines overall product strategy and the roadmap—which consists of product initiatives and customer experiences that will deliver the greatest impact per dollar invested. We work with business leaders, engineering, marketing and other partners throughout PracticeTek to define and successfully execute product plans. We ensure high product-market efficiency—getting every bit of market credit for our team’s excellent work. Our team is powered by creative, curious, and inventive people who have a passion for delivering engaging practice and patient experiences. The Career Opportunity: We're looking for a Senior Product Owner to play a critical role in the day-to-day execution of our product development process. In this position, you'll collaborate closely with cross-functional teams—including engineering, design, and go-to-market stakeholders—to translate business and user needs into actionable product work. This role calls for a strong, proactive product owner capable of autonomously driving multiple projects in parallel. This position is ideal for someone who excels in agile execution, backlog management, and delivering features that make a meaningful impact. The position is remote. Areas of Accountability: The Senior Product Owner has responsibility for the following outcomes: Partner closely with product leaders, engineering, design, QA, and other internal teams to deliver solutions that meet defined requirements, timelines, and KPI’s. Lead and facilitate product development execution by creating all the necessary Agile artifacts and being actively involved in all Agile ceremonies. Working closely and collaboratively with engineering to turn it all into reality. Adaptively execute. Lead the team to fluidly pivot when needed. Prioritize the product backlog, making data-driven decisions to maximize value. Break down complex features into user stories with clear acceptance criteria and collaborate with the development team to ensure successful implementation. Competencies for Success 5+ years of experience in Product Management or Product Ownership, including 3+ years in a senior or lead Product Owner role Proven experience owning and delivering complex, customer-facing SaaS products, preferably within healthcare, wellness, or other regulated industries Demonstrated expertise translating business strategy and customer needs into clear, actionable product requirements Strong command of Agile methodologies (Scrum, Kanban), including backlog management, story writing, acceptance criteria, and sprint execution Track record of success partnering closely with engineering, design, and QA teams in an iterative delivery model Ability to manage multiple workstreams while maintaining clarity, prioritization, and focus on outcomes Hands-on experience with modern product tools, such as Jira, Confluence, Figma, or similar platforms * Strong facilitation skills for backlog refinement, sprint ceremonies, and stakeholder reviews At PracticeTek we carefully consider a wide range of compensation factors to determine our offers of employment. This includes internal and external market factors as well as your individual experience and skills. These considerations can cause compensation to vary but we reasonably expect to pay between $135,000 - $150,000 for this position. We also believe in taking care of our people. Our comprehensive benefits package goes beyond the basics—with health coverage, flexible time off, wellness initiatives, retirement savings, and programs that support your growth and happiness both in and out of the workplace. PracticeTek is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees, and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state, or local law.

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Senior Director, Operations (Dental/Ortho)

Remote, USremote

Remote Full Time Senior Executive About the Role PracticeTek is seeking a Senior Director of Operations, Dental/Ortho to lead the operational performance of our dental SaaS solutions focused in the orthodontic and dental laboratory segments. This role reports directly to the VP, Market Leader for Vision and Dental/Ortho and serves as their primary operating partner for the Dental/Ortho segment, a multi-product portfolio with over $25M in recurring revenue. This leader will be accountable for the segment’s operational outcomes—customer experience, service delivery, scalability, and operational excellence—while partnering closely with Product, Engineering, Sales, Finance, and Customer teams to drive sustainable growth. The ideal candidate blends strategic leadership with hands-on operational execution, thrives in cross-functional environments, and has experience scaling operations in SaaS, healthcare/dental technology, and/or workflow-heavy software environments. Key Responsibilities Segment Operational Leadership Translate segment strategy into operating plans, staffing models, budgets, KPIs, and quarterly priorities. Own the segment’s business rhythm: weekly pipeline and forecasting, monthly KPI reviews, quarterly planning, and launch readiness. Drive alignment across product lines while preserving product-specific positioning, workflows, and customer needs. Identify and prioritize the highest-impact initiatives across growth, retention, customer experience, and operational scalability. Own and further develop key vendor and strategic partner relationships (e.g., orthodontic service organizations, orthodontic practice management systems). Develop and maintain a competitive intelligence system to assist in identifying product feature gaps, exploiting competitive advantages, and informing pricing \& positioning decisions. Operational Excellence \& Scalability Build scalable processes and standard operating procedures (SOPs) across teams supporting the segment. Improve operational efficiency through standardization, automation, tooling improvements, and structured change management. Identify operational bottlenecks and lead cross-functional initiatives to resolve them (e.g., release readiness, implementation cycle time, support ticket drivers, integration issues). Product \& Engineering Partnership Represent the “voice of the segment” into Product and Engineering planning. Partner on roadmap prioritization informed by customer needs, retention drivers, support trends, and growth strategy. Ensure operational readiness for releases/migrations, including enablement, documentation, training, and customer communications. Collaborate on reliability, security, and performance initiatives that materially improve customer outcomes. Coordinate go-to-market readiness with Sales/Marketing (packaging changes, positioning shifts, enablement, launch checklists). Leadership and Team Development Lead a cross-functional team spanning Sales, Marketing, Customer Success, Implementation, and Support (directly or via leaders). Hire, develop, and retain strong leaders; set clear expectations, coaching, and accountability to outcomes. Build an operating culture grounded in metrics, customer empathy, urgency, and continuous improvement. Qualifications (Required) 10+ years of progressive leadership experience in operations, service delivery, or business operations in B2B SaaS, vertical SaaS, healthcare/dental tech, or similarly workflow-heavy software environments. Demonstrated success partnering to achieve commercial outcomes (Sales + Marketing) and customer outcomes (CS/Support/Implementation) as a senior operator. Proven ability to build operating systems: KPIs, forecasting rigor, cadence, playbooks, and scalable processes. Strong cross-functional leadership with Product/Engineering; ability to translate customer needs into roadmap priorities. Experience developing leaders and building high-performing teams. Qualifications (Preferred) Experience with orthodontic/dental practice workflows and/or lab workflows (case/order management, scheduling, billing, production/case tracking, integrations). Experience managing multi-product portfolios, pricing/packaging evolution, or product-line repositioning. Experience with migrations, platform consolidation, or post-acquisition integration. Familiarity with data privacy/security considerations in healthcare-adjacent environments (e.g., HIPAA considerations, SOC 2-aligned practices). Experience operating in environments with incomplete integration, legacy systems, or post-acquisition complexity. Leadership Attributes GM mindset: owns outcomes end-to-end, not functions in isolation. Customer-first operator: improves experience while maintaining scalable cost-to-serve. Metrics-driven: runs the business with dashboards, forecasting discipline, and accountability. Systems thinker: builds repeatable processes that scale across products and teams. Clear communicator: aligns executive stakeholders and frontline teams with clarity and urgency. Compensation and Inclusivity At PracticeTek and its brands—we carefully consider multiple factors when determining offers of employment, including market data, skills, and experience. The compensation range for this role is $185-215K. PracticeTek is an Equal Opportunity Employer, committed to fostering an inclusive environment. All applicants will receive fair and impartial consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristics.

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Jobs at Practicetek

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Senior Product Owner

Senior Director, Operations (Dental/Ortho)

Senior Product Owner

Senior Director, Operations (Dental/Ortho)

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