Jobs at Harbor

Business Analyst

RoundPoint Mortgage Servicing LLC is seeking a Business Analyst to join a diverse team in our exciting and fast-paced organization. The role will be an owner of one or more business units, systems, and collection of reports. The primary responsibility of the Business Analyst will be to provide daily and routine support of existing business processes, intake and work reporting requests, respond to ad-hoc reporting needs, analyze business process issues, and elicit requirements and user stories for small to medium sized projects. The Business Analyst will maintain a technology roadmap through partnership with the business units to understand and document existing and future needs, all while adhering to the vision and strategies of the groups. Responsibilities * Provide daily and routine support to internal customers through process analysis and ad hoc reporting * Build and maintain new reports and dashboards to help drive business decisions using business intelligence tools * Maintain working knowledge of existing business processes and reporting/technology needs used to support these processes * Collaborate with business units to collect and document business, functional, and system requirements to enhance business processes and technical functionality * Maintain a regular cadence of prioritization discussions with business leaders to ensure focus on the most important items * Maintain a technology roadmap for assigned business units * Facilitate and perform User Acceptance Testing * Proactively identify areas of improvement in current processes and prioritize these needs to help drive increased efficiency and automation * Strong focus on meeting RoundPoint’s commitment to compliance and operational excellence Qualifications Required: * Bachelor’s degree in Finance, Information Systems, Computer Science, Data Analytics, Data Science, or equivalent combination of education and/or experience * 3+ years of experience in the mortgage industry, working with and analyzing mortgage origination and/or servicing data * 3+ years of prior work experience as a Business Analyst or similar job role is preferred * 2+ years of experience with SQL Server, T-SQL, SSMS * Experience with JIRA * Experience with Agile methodologies * Proven track record of success in fast-paced, dynamic work environment * Excellent written and oral communication skills * Microsoft Office Suite, especially Excel and Visio * Strong Attention to Detail * Ability to learn and apply new concepts quickly * Ability to manage competing priorities and work effectively. * Ability to work both independently and collaboratively to solve problems and meet planned deadlines Preferred: * Experience with business intelligence platforms such as Power BI, Tableau, or Microstrategy * Experience working with MSP/LPS/Black Knight servicing systems Physical Demands and Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job: * The employee is regularly required to talk or hear. * The employee is required to sit for extended periods of time and is occasionally required to stand and walk. * The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl. * The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. * The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present. About RoundPoint Mortgage Servicing LLC RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise. Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders. Location * Office Location: Fort Mill, SC; St Louis Park, MN; Dallas TX Employee Status * Regular Travel * No

Business Analyst

RoundPoint Mortgage Servicing LLC is seeking a Business Analyst to join a diverse team in our exciting and fast-paced organization. The role will be an owner of one or more business units, systems, and collection of reports. The primary responsibility of the Business Analyst will be to provide daily and routine support of existing business processes, intake and work reporting requests, respond to ad-hoc reporting needs, analyze business process issues, and elicit requirements and user stories for small to medium sized projects. The Business Analyst will maintain a technology roadmap through partnership with the business units to understand and document existing and future needs, all while adhering to the vision and strategies of the groups. Responsibilities * Provide daily and routine support to internal customers through process analysis and ad hoc reporting * Build and maintain new reports and dashboards to help drive business decisions using business intelligence tools * Maintain working knowledge of existing business processes and reporting/technology needs used to support these processes * Collaborate with business units to collect and document business, functional, and system requirements to enhance business processes and technical functionality * Maintain a regular cadence of prioritization discussions with business leaders to ensure focus on the most important items * Maintain a technology roadmap for assigned business units * Facilitate and perform User Acceptance Testing * Proactively identify areas of improvement in current processes and prioritize these needs to help drive increased efficiency and automation * Strong focus on meeting RoundPoint’s commitment to compliance and operational excellence Qualifications Required: * Bachelor’s degree in Finance, Information Systems, Computer Science, Data Analytics, Data Science, or equivalent combination of education and/or experience * 3+ years of experience in the mortgage industry, working with and analyzing mortgage origination and/or servicing data * 3+ years of prior work experience as a Business Analyst or similar job role is preferred * 2+ years of experience with SQL Server, T-SQL, SSMS * Experience with JIRA * Experience with Agile methodologies * Proven track record of success in fast-paced, dynamic work environment * Excellent written and oral communication skills * Microsoft Office Suite, especially Excel and Visio * Strong Attention to Detail * Ability to learn and apply new concepts quickly * Ability to manage competing priorities and work effectively. * Ability to work both independently and collaboratively to solve problems and meet planned deadlines Preferred: * Experience with business intelligence platforms such as Power BI, Tableau, or Microstrategy * Experience working with MSP/LPS/Black Knight servicing systems Physical Demands and Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job: * The employee is regularly required to talk or hear. * The employee is required to sit for extended periods of time and is occasionally required to stand and walk. * The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl. * The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. * The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present. About RoundPoint Mortgage Servicing LLC RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise. Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders. Location * Office Location: Fort Mill, SC; St Louis Park, MN; Dallas TX Employee Status * Regular Travel * No

Sr. Lead Engineer, Product Development (Power Tools) - Remote

The Sr. Lead Engineer, Product Development will be responsible for providing technical leadership to develop best-in-class products that deliver premium performance at a great market value. As an individual contributing team member in the Quality Assurance group, the Sr. Lead Engineer coordinates efforts of a global product team, including domestic and overseas colleagues as well as vendors. Delivery of the highest level of product functionality, quality, and speed to market is critical in the success of this position. Successful execution of duties requires a balance of driving to meet aggressive project goals while maintaining high standards of professionalism and collaborative partnership with other valued team members. Duties and Responsibilities* Driving Schedules: Ability to read schedules and to drive project tasks to timely completion with a sense of urgency. Proactively identifies and recommends actions that accelerate completion with acceptable risk. * Support Vendor Selection and Enhancement: Provide clear project specifications and assist global sourcing in assessment and selection of factories for development and manufacturing capabilities. Participate in audits and address issues through factory corrective actions. Proactively provides recommendations to improve vendor capability. * Organization: Strong organizational ability with attention to detail. Optimizes work flow to improve efficiency. * Adaptation: Must possess sense of urgency, collaborative team style, and ability to quickly adapt to changes in priorities. * Defining Product Specifications: Utilize knowledge of market landscape, corporate objectives, and product needs to define and communicate clear expectations to vendors for quotation and development. * Quality Assurance: Upholds high standards of quality for each product to ensure customer satisfaction and long term reliability. Measures success by online customer reviews and returns %. * Product Testing: Supports testing group by preparing appropriate test methods, instructions, and plans. Proactively updates test protocols. Reviews reports, interacts with test team, and generates appropriate corrective action plans. * Completion of tasks: Ability to absorb, prioritize, and complete multiple parallel tasks. Works well under time constraints and can deliver on multiple advanced tasks in a fast-paced environment. Creates and fosters processes that enhance task completion. Mindful of how completion affects others. * Inspections: Update and publish list of items to be inspected to ensure product inspections are focused on the most important items. Proactively works with overseas inspection team to identify inspection process improvement areas and create solutions to improve inspection quality. * Mature Product Support: Support complaint handling group in resolving product complaints by analyzing product and market comparisons. Read and respond to customer reviews directly and through FAQs. Review product and related literature to identify root causes and viable solutions. Drive corrective actions. * Individual Contribution: Actively completes assignments as an individual contributor to 25 or more projects with elevated complexity. Assists manager with tasks assigned to manager. * Teamwork: Ability to work collaboratively in a team setting with various departments and outside parties such as Global Sourcing, Merchant, Asia teams, and vendors. Understands how their work, and the way they work, affect others. * Visibility and Escalation to Leadership: Provides constant and timely updates on project status and systems improvements to manager, cross functional team, and leadership team using appropriate communication methods. Anticipates events and prepares leadership in advance. * Management Responsibilities: Models responsible behavior and coaches others in their work. * Decision Making: Works independently and exercises independent judgment and good decision-making skills. Solves project and system problems with little support. Leverages collaborative culture and escalations, understanding when and how to appropriately involve others. * Reliability: Consistently present, attentive and engaged in daily operations to effectively reach defined goals * Safety Mindedness: Understand and be involved in workplace safety to ensure all employees follow safety rules and procedures. Scope* Staff supervision and development: No * Decision making * Travel: Up to 25% * Flex Designation: Anywhere Requirements Education \& Experience Requirements * Bachelor’s degree in Mechanical/Electrical/Industrial Engineering or Physical Science from an accredited university * 10+ years of direct experience Skills * Must have strong written communication skills and convey messages in an effective manner. Must prepare clearly worded communication for others and decipher intended messages where English is not a primary language. * Ability to speak and listen to others in person, over the phone, and on video calls in English. Must have clear oral communication skills and convey messages in concise, organized, and effective manner that is appropriate to the intended audience, including executive level * Must have refined multi-media skills developing and presenting information in multimedia format to convey messages in concise, organized, and effective manner to intended audience. Support management in translating conceptual ideas into insightful, creative, and analytical presentations in PowerPoint/Excel * Must be skilled in MS Office suite (Excel, Word, PowerPoint and Project), CAD, web search, and e-mail. Proficient in HFT specific programs - Kronos, ISS, TurnTo, etc. Use keyboard and read from computer screen and reports. * Resolves problems using professional communication, technical skill, and appropriate since of urgency. * Understanding of advanced mechanical systems and cost with demonstrated ability to develop mechanisms. Applies knowledge to assigned product categories. Ability to guide factories and SQEs on mechanical principles needed for projects. * Understanding of advanced electronics and costs, with an aptitude to learn controls used in area of assignment. Applies knowledge to assigned product categories. Ability to guide factories and SQEs on electrical principles needed for projects. * Demonstrated ability overseeing manufacturing quality control systems and product manufacturing. Drives the selection of manufacturing techniques with associated cost, production speed, and technical pro/con. Ability to guide factories and SQEs on manufacturing principles needed for projects. * Ability to apply, follow, and create appropriate formalized qualification and testing methods to prove reliability of products according to HFT standards. * Demonstrate proficiency to work with a wide range of equipment including electronic testing equipment, small motor dynamometer, AC/DC load banks, data acquisition systems, environmental chambers, hardness testers, and other lab tools. Ability to train others on use of equipment. * Regulatory knowledge of UL, CSA, and other regulatory standards with application to product design. * Business/Market environment understanding of the competitive market and business environment for categories of responsibility and expertise. Understanding of customers, end user applications, market size, competitors, and evolving market trends. * Recognized expertise in one or more product category and peripheral knowledge in adjacent categories. Effective in researching market landscape, perform practical testing, and draw insight from target users. * Execute HFT response to market conditions and business environment within assigned categories. Recommend Life Cycle Management of existing items and new product offerings. Physical \& Safety Requirements General office environment requiring ability to: \Stand, walk, sit for extended periods of time. \Speak and listen to others in person and over the phone and video conferencing. \Use keyboard and read from computer screen and reports. \The ability to lift up to 50 lbs. \Ability to travel frequently within China to various supplier manufacturing sites. *Ability to walk factory manufacturing operations and spend considerable time on the factory floor. * Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others. About Harbor Freight Tools We’re a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. The anticipated salary range for this position is $136,900 – $205,200 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Research Analyst

Research Analyst

Customer Success Manager

Customer Success Manager

Medical Assistant - Oakwood

Customer Success Manager

Customer Success Manager