Product Manager - (Payments, Fintech)
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero. Job Description We are on the lookout for a Product Manager to join our Fintech team responsible for building world-class payment platforms, processing millions of transactions globally. With this platform, Delivery Hero provides payment solutions for customers, riders, and for our family of brands worldwide. The position will be based in our incredible Hero Hub in the heart of Berlin. As a Product Manager in the Payment Orchestration domain, within Payments Tribe, you will be responsible for bringing key Payments products to market via Delivery Hero's regional platforms. You will create a clear understanding of platform needs as you translate these into products that bring value globally. You will own the definition of your product roadmap, the delivery of your products and the communication with a diverse and compelling global stakeholder group. Your Mission * Own a defined problem area within our payments platform, with a focus on improving outcomes like payment success, cost, reliability. * Shape the product roadmap for your area, turning business needs and technical constraints into clear, actionable priorities. * Use data and analytics to understand where things break, what users struggle with, and where improvements will have the biggest impact. * Work closely with engineering to design and deliver payment orchestration and platform improvements. * Collaborate with regional teams to understand local needs and ensure solutions work across markets. * Support launches, monitor performance, and iterate based on real-world results. * Learn from production incidents, and help turn them into long-term product improvements rather than one-off fixes. Be part of building the financial backbone of Delivery Hero. You’ll develop products that empower millions of customers and merchants, from seamless payments to innovative financial solutions like wallets and credit. Your work will support our path to profitability by creating financial flexibility for users and enabling smooth transactions across our markets. Qualifications * 5+ years of product management experience, with ownership of business outcomes in complex product or platform environments. * Experience in payments, fintech, or integrations with external payment providers. * Experience using data and analytics to identify problems, define hypotheses, validate opportunities, prioritize work, and measure impact on key metrics. * Comfort working with engineers on technical topics like APIs and system behavior, testing, even if you’re not designing everything yourself. * The ability to break down ambiguous problems and move them forward step by step. * Excellent communication skills and the confidence to work with multiple stakeholders across teams and regions. Nice to Have: * Experience with payment orchestration, routing, or multi-PSP environments. Additional Information Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape. * Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week * We offer 27 days holiday with an extra day on 2nd and 3rd year of service * We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses. * Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym \& Bicycle Subsidy * Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life \& Accident Insurance, Corporate Pension Plan * The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses. * Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin. * Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters. Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today! We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.com. Severely disabled applicants with equal qualifications will be given preferential consideration. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.