POSITION DESCRIPTION AND RESPONSIBILITIES: Commonfund is seeking a Business Analyst to join its OCIO Advisory team with a dedicated focus on leveraging artificial intelligence and technology. This role is at the intersection of institutional investment management and applied AI, and will be focused on building the workflows, tools, and infrastructure that will define how the OCIO team operates over the next decade. The right candidate is intellectually curious, analytically rigorous, and comfortable translating ambiguous problems into structured solutions. You will work directly with investment, client service, and operations professionals to identify friction points in our processes and deploy technology that measurably improves how we serve clients and manage portfolios. PRIMARY RESPONSIBILITIES: * Conduct structured assessments of existing OCIO team workflows to identify inefficiencies and prioritize technology solutions * Design, pilot, and scale AI-assisted processes for portfolio management, reporting, and client deliverable production * Partner with the team to build prompt libraries, workflow templates, and standardized use cases for AI tools * Support portfolio analytics, including performance attribution, asset allocation analysis, and other workflows * Build and maintain data models and dashboards that provide real-time visibility into portfolio positioning and risk exposure * Streamline the production of quarterly investment reports, board materials, and ad hoc client analyses through technology-enabled workflows * Develop a templated, scalable reporting infrastructure that reduces manual effort while maintaining high quality and customization for individual client relationships * Leverage AI tools to assist with drafting, editing, and formatting investment commentary, memos, and client communications * Document and maintain process maps, SOPs, and best practice guides for AI and technology workflows * Help teams adapt to new processes or systems and serve as an internal resource and trainer for colleagues adopting new AI and technology tools * Manage project timelines and stakeholder communication for technology implementation initiatives PREFERRED BACKGROUND: * Four-year college degree * 2-4 years of experience in a technology-focused role * Demonstrated experience using AI tools (e.g., large language models, automation platforms) in a professional context * Strong quantitative and analytical skills; proficiency in Excel and at least one data/scripting environment (Python, JSON, SQL, Power BI, or equivalent) * Excellent written and verbal communication skills; ability to translate complex technical concepts for non-technical audiences * High attention to detail and strong project management instincts * Ability to handle multiple responsibilities and liaise with internal teams * Willingness to work after hours, when necessary, to accomplish work assignments * Interest in the markets and asset management
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The Business Technology Analyst role operates within OPS Control Support, supporting Performing Mortgage Servicing Operations with a focus on risk management, audit issue resolution, and quality control execution. The team is responsible for managing audit findings and Archer CITs, developing and tracking resolution plans, maintaining procedures and reporting, and supporting preventive quality controls to ensure regulatory compliance and operational accuracy across servicing processes. Key Responsibilities * Design, develop, and maintain Power BI dashboards and reports, leveraging SQL and data warehouse tables to translate business metrics into clear, actionable visual insights. * Support Performing Servicing Issue Management, ensuring timely and accurate resolution of audit defects and Archer CITs. * Assist in developing resolution plans, including defining required evidence, ownership, and deliverables to support issue closure. * Track and manage assignments against fixed audit and regulatory timelines, ensuring adherence to non‑negotiable deadlines. * Produce and maintain weekly and monthly reporting to provide business line transparency and visibility to senior leadership. * Present complex business, risk, and control concepts through effective visualizations (e.g., tables, bar charts, line charts, line trends, and other data visual formats). * Partner with business and risk stakeholders to support intake, understanding, and execution of reporting and issue remediation needs. Basic Qualifications * Bachelor's degree, or equivalent work experience * Three to five years of direct experience (with project lead experience), or five to eight years of related experience Preferred Skills/Experience * Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations. * Strong Microsoft Power Point, Power BI, SQL Query Analyzer, Dax, and M skills required. * Power App experience preferred. * PL-300 Power BI certification useful * Strong organizational and analytical skills as well as working knowledge of effective control design. * Solid understanding of project management techniques and testing processes. * Effective verbal and written communication skills, with strong negotiation skills. * Demonstrates credibility by exemplifying honesty and integrity. This role is not eligible for visa sponsorship or transfer of visa sponsorship.\* The role offers a hybrid schedule, which means there's an in-office expectation of 3 or more days per week at one of the posted hub locations.\* If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $71,400.00 - $84,000.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Serves as a computer technology expert for assigned functional applications to assist business lines with development and ongoing support. Provides project release direction and support including research, analysis, review, development, implementation and monitoring of new or revised systems. Acts as a liaison for project release and typically perform analysis supporting the strategies and objectives of the business line. Compiles and analyzes information that is very detailed and often interpretive making project release recommendations based on the findings. Interfaces with internal and external resources to ensure successful completion, installation and implementation in accordance with client needs. Basic Qualifications * Bachelor's degree, or equivalent work experience * Five or more years of direct experience (with project lead responsibilities), or eight or more years of related experience Preferred Skills/Experience * Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations * Extensive knowledge and experience in using SQL to build reporting, research data issues, and pull data reporting * Prior experience in the field of investment reporting * Strong understanding and use of project management techniques and testing processes and supervises their use * Ability to develop test schedules, review testing plans, track test issues and report on test results * Proficient computer navigation skills using a variety of software packages including Microsoft Office applications * Strong project management, organization and analytical skills * Effective interpersonal, verbal, written and presentation communication skills * Effective leadership and negotiation skills Location Expectations: This role requires working onsite from the Owensboro Airpark, KY or Genpass Irving, TX locations three (3) days a week. This position is not eligible for visa sponsorship. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $70,890.00 - $83,400.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
The Technology Business Analyst will research and analyze improvement opportunities for digital marketing properties, conduct workflow analysis, prepare recommendations, and facilitate the implementation of technology solutions that enhance customer engagement and marketing performance. This role is crucial in shaping the future of our digital marketing technology landscape and ensuring that our systems align with marketing objectives and customer experience goals. Position Responsibilities: Requirement gathering : Interpret and document business and functional requirements for digital marketing platforms, CMS, personalization tools, and analytics systems. Workflow Analysis: Research and document issues involving campaign execution, content publishing, and marketing analytics workflows. Solution Development: Analyze data and develop creative solutions for marketing technology; evaluate and recommend solutions aligned with marketing needs and best practices. Process Implementation: Coordinate recommended process changes, enhancements, and product implementations, including test plans to ensure successful implementation. System Mapping: Collaborate with Engineering and Architecture teams to create detailed system maps illustrating data flows between marketing platforms, CRM, and analytics tools. User Story Creation: Translate business and user requirements into Epics, Features, and User Stories. Design Facilitation: Facilitate design sessions with the project implementation team. Collaborates with HCD designers to improve the user experience of the product. Acceptance Criteria Construction: Determine the acceptance testing framework and standards to assess completed projects. Test Case Evaluation: Assist in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing. Required Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. 3-5 years+ of experience in business systems analysis or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus. In-depth understanding of business analysis principles and methodologies, and technological systems. Strong familiarity with marketing analytics and reporting tools. Understanding of SEO, GEO, AIO, personalization, and customer data platforms. Experience with digital marketing platforms (e.g., Adobe Experience Cloud, Salesforce Marketing Cloud). Strong understanding of agile methodologies and product management principles. Understanding of system design, analysis, and user testing best practice. Experienced using business analysis tools and techniques. Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proficiency in translating complex business requirements into technical specifications. Willingness to have decision-making authority, provide professional advice, and take a lead role in process or program execution. Ability to manage multiple priorities and projects simultaneously. Preferred Qualifications: Familiarity with enterprise-level systems and applications. Possesses a growth mindset challenging the status quo, demonstrates willingness to experiment and demonstrates open mindedness and flexibility to change When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. * As part of our global team, we’ll support you in shaping the future you want to see. #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $90,160.00 USD - $167,440.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD\&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family \& Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)
The Senior Technology Business Analyst will research and analyze improvement opportunities, conduct workflow analysis, prepare recommendations, and facilitate the implementation of technology solutions that meet business needs. This role is crucial in shaping the future of our technology landscape and ensuring that our systems align with business objectives. Position Responsibilities: Requirements Elicitation/Documentation: Interpret and document business and functional requirements. Workflow Analysis: Research and document issues involving workflow procedures and processes. Solution Development: Analyze data and develop creative solutions; evaluate and recommend solutions aligned with business needs and best practices. Process Implementation: Coordinate recommended process changes, enhancements, and product implementations, including test plans to ensure successful implementation. System Mapping: Collaborate with Engineering and Architecture teams to create detailed system maps, illustrating the flow of data, processes, and interactions within existing and proposed systems. User Story Creation: Translate business and user requirements into Epics, Features, and User Stories. Design Facilitation: Facilitate design sessions with the project implementation team. Acceptance Criteria Construction: Determine the acceptance testing framework and standards to assess completed projects. Test Case Evaluation: Assist in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing. Required Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. 8+ years total IT industry experience 3-5 years+ of experience in business systems analysis or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proficiency in translating complex business requirements into technical specifications. Willingness to have decision-making authority, provide professional advice, and take a lead role in process or program execution. Ability to manage multiple priorities and projects simultaneously. Preferred Qualifications: In-depth understanding of business analysis principles and methodologies, and technological systems. Strong understanding of agile methodologies and product management principles. Understanding of system design, analysis, and user testing best practice. Experienced using business analysis tools and techniques. Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels. Familiarity with enterprise-level systems and applications. Possesses a growth mindset challenging the status quo, demonstrates willingness to experiment and demonstrates open mindedness and flexibility to change. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. * As part of our global team, we’ll support you in shaping the future you want to see. #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $107,450.00 USD - $199,550.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD\&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family \& Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)
The Technology Business Analyst will research and analyze improvement opportunities for digital marketing properties, conduct workflow analysis, prepare recommendations, and facilitate the implementation of technology solutions that enhance customer engagement and marketing performance. This role is crucial in shaping the future of our digital marketing technology landscape and ensuring that our systems align with marketing objectives and customer experience goals. Position Responsibilities: Requirement gathering : Interpret and document business and functional requirements for digital marketing platforms, CMS, personalization tools, and analytics systems. Workflow Analysis: Research and document issues involving campaign execution, content publishing, and marketing analytics workflows. Solution Development: Analyze data and develop creative solutions for marketing technology; evaluate and recommend solutions aligned with marketing needs and best practices. Process Implementation: Coordinate recommended process changes, enhancements, and product implementations, including test plans to ensure successful implementation. System Mapping: Collaborate with Engineering and Architecture teams to create detailed system maps illustrating data flows between marketing platforms, CRM, and analytics tools. User Story Creation: Translate business and user requirements into Epics, Features, and User Stories. Design Facilitation: Facilitate design sessions with the project implementation team. Collaborates with HCD designers to improve the user experience of the product. Acceptance Criteria Construction: Determine the acceptance testing framework and standards to assess completed projects. Test Case Evaluation: Assist in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing. Required Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. 3-5 years+ of experience in business systems analysis or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus. In-depth understanding of business analysis principles and methodologies, and technological systems. Strong familiarity with marketing analytics and reporting tools. Understanding of SEO, GEO, AIO, personalization, and customer data platforms. Experience with digital marketing platforms (e.g., Adobe Experience Cloud, Salesforce Marketing Cloud). Strong understanding of agile methodologies and product management principles. Understanding of system design, analysis, and user testing best practice. Experienced using business analysis tools and techniques. Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proficiency in translating complex business requirements into technical specifications. Willingness to have decision-making authority, provide professional advice, and take a lead role in process or program execution. Ability to manage multiple priorities and projects simultaneously. Preferred Qualifications: Familiarity with enterprise-level systems and applications. Possesses a growth mindset challenging the status quo, demonstrates willingness to experiment and demonstrates open mindedness and flexibility to change When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. * As part of our global team, we’ll support you in shaping the future you want to see. #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $90,160.00 USD - $167,440.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD\&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family \& Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)
The Senior Technology Business Analyst will research and analyze improvement opportunities, conduct workflow analysis, prepare recommendations, and facilitate the implementation of technology solutions that meet business needs. This role is crucial in shaping the future of our technology landscape and ensuring that our systems align with business objectives. Position Responsibilities: Requirements Elicitation/Documentation: Interpret and document business and functional requirements. Workflow Analysis: Research and document issues involving workflow procedures and processes. Solution Development: Analyze data and develop creative solutions; evaluate and recommend solutions aligned with business needs and best practices. Process Implementation: Coordinate recommended process changes, enhancements, and product implementations, including test plans to ensure successful implementation. System Mapping: Collaborate with Engineering and Architecture teams to create detailed system maps, illustrating the flow of data, processes, and interactions within existing and proposed systems. User Story Creation: Translate business and user requirements into Epics, Features, and User Stories. Design Facilitation: Facilitate design sessions with the project implementation team. Acceptance Criteria Construction: Determine the acceptance testing framework and standards to assess completed projects. Test Case Evaluation: Assist in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing. Required Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. 8+ years total IT industry experience 3-5 years+ of experience in business systems analysis or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proficiency in translating complex business requirements into technical specifications. Willingness to have decision-making authority, provide professional advice, and take a lead role in process or program execution. Ability to manage multiple priorities and projects simultaneously. Preferred Qualifications: In-depth understanding of business analysis principles and methodologies, and technological systems. Strong understanding of agile methodologies and product management principles. Understanding of system design, analysis, and user testing best practice. Experienced using business analysis tools and techniques. Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels. Familiarity with enterprise-level systems and applications. Possesses a growth mindset challenging the status quo, demonstrates willingness to experiment and demonstrates open mindedness and flexibility to change. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. * As part of our global team, we’ll support you in shaping the future you want to see. #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $107,450.00 USD - $199,550.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD\&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family \& Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)
The Technology Business Analyst will research and analyze improvement opportunities for digital marketing properties, conduct workflow analysis, prepare recommendations, and facilitate the implementation of technology solutions that enhance customer engagement and marketing performance. This role is crucial in shaping the future of our digital marketing technology landscape and ensuring that our systems align with marketing objectives and customer experience goals. Position Responsibilities: Requirement gathering : Interpret and document business and functional requirements for digital marketing platforms, CMS, personalization tools, and analytics systems. Workflow Analysis: Research and document issues involving campaign execution, content publishing, and marketing analytics workflows. Solution Development: Analyze data and develop creative solutions for marketing technology; evaluate and recommend solutions aligned with marketing needs and best practices. Process Implementation: Coordinate recommended process changes, enhancements, and product implementations, including test plans to ensure successful implementation. System Mapping: Collaborate with Engineering and Architecture teams to create detailed system maps illustrating data flows between marketing platforms, CRM, and analytics tools. User Story Creation: Translate business and user requirements into Epics, Features, and User Stories. Design Facilitation: Facilitate design sessions with the project implementation team. Collaborates with HCD designers to improve the user experience of the product. Acceptance Criteria Construction: Determine the acceptance testing framework and standards to assess completed projects. Test Case Evaluation: Assist in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing. Required Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. 3-5 years+ of experience in business systems analysis or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus. In-depth understanding of business analysis principles and methodologies, and technological systems. Strong familiarity with marketing analytics and reporting tools. Understanding of SEO, GEO, AIO, personalization, and customer data platforms. Experience with digital marketing platforms (e.g., Adobe Experience Cloud, Salesforce Marketing Cloud). Strong understanding of agile methodologies and product management principles. Understanding of system design, analysis, and user testing best practice. Experienced using business analysis tools and techniques. Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proficiency in translating complex business requirements into technical specifications. Willingness to have decision-making authority, provide professional advice, and take a lead role in process or program execution. Ability to manage multiple priorities and projects simultaneously. Preferred Qualifications: Familiarity with enterprise-level systems and applications. Possesses a growth mindset challenging the status quo, demonstrates willingness to experiment and demonstrates open mindedness and flexibility to change When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. * As part of our global team, we’ll support you in shaping the future you want to see. #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $90,160.00 USD - $167,440.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD\&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family \& Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)
The Senior Technology Business Analyst will research and analyze improvement opportunities, conduct workflow analysis, prepare recommendations, and facilitate the implementation of technology solutions that meet business needs. This role is crucial in shaping the future of our technology landscape and ensuring that our systems align with business objectives. Position Responsibilities: Requirements Elicitation/Documentation: Interpret and document business and functional requirements. Workflow Analysis: Research and document issues involving workflow procedures and processes. Solution Development: Analyze data and develop creative solutions; evaluate and recommend solutions aligned with business needs and best practices. Process Implementation: Coordinate recommended process changes, enhancements, and product implementations, including test plans to ensure successful implementation. System Mapping: Collaborate with Engineering and Architecture teams to create detailed system maps, illustrating the flow of data, processes, and interactions within existing and proposed systems. User Story Creation: Translate business and user requirements into Epics, Features, and User Stories. Design Facilitation: Facilitate design sessions with the project implementation team. Acceptance Criteria Construction: Determine the acceptance testing framework and standards to assess completed projects. Test Case Evaluation: Assist in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing. Required Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. 8+ years total IT industry experience 3-5 years+ of experience in business systems analysis or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proficiency in translating complex business requirements into technical specifications. Willingness to have decision-making authority, provide professional advice, and take a lead role in process or program execution. Ability to manage multiple priorities and projects simultaneously. Preferred Qualifications: In-depth understanding of business analysis principles and methodologies, and technological systems. Strong understanding of agile methodologies and product management principles. Understanding of system design, analysis, and user testing best practice. Experienced using business analysis tools and techniques. Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels. Familiarity with enterprise-level systems and applications. Possesses a growth mindset challenging the status quo, demonstrates willingness to experiment and demonstrates open mindedness and flexibility to change. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. * As part of our global team, we’ll support you in shaping the future you want to see. #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $107,450.00 USD - $199,550.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD\&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family \& Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, …