Sr Product Manager - Digital Experience & eCommerce
From $310/yr
Senior Product Manager - Digital Experience \& eCommerce Position Overview Seeking an experienced Senior Product Manager to drive product strategy, roadmap development, and delivery of consumer-facing digital products. This role focuses on enhancing the customer journey, optimizing self-service capabilities, and delivering scalable eCommerce and reservation-related solutions. Ideal Candidate: A hands-on Senior Product Manager with strong digital product delivery experience, preferably in eCommerce, reservations, or customer self-service platforms , who can balance strategic planning with tactical execution. Must-Have Qualifications * 5+ years of Product Management experience delivering consumer-facing digital products, eCommerce platforms, or customer self-service solutions. * Proven experience defining product strategy, vision, roadmaps, and MVPs from concept through launch. * Strong experience gathering requirements, writing user stories and epics, managing product backlogs, and prioritizing features. * Hands-on experience with Jira, Confluence, and Agile/Scrum methodologies. * Experience collaborating with engineering, UX/UI, business stakeholders, and external vendors to deliver digital products. * Strong understanding of the end-to-end product lifecycle, including discovery, development, testing, UAT, and launch. * Ability to leverage data analytics, customer insights, and research to drive product decisions and improve user experiences. * Excellent stakeholder management, communication, negotiation, and executive presentation skills. * Experience managing competing priorities and delivering results in fast-paced, ambiguous environments. Preferred Qualifications * Experience with eCommerce booking platforms, reservation management systems, or online transaction processing. * Knowledge of payment processing, payment reconciliation, pricing/rate management, availability, and inventory management. * Experience with A/B testing, experimentation, and conversion optimization. * Familiarity with Contentsquare, including heat maps, zone mapping, and session replays. * Experience leveraging Generative AI tools for product research, user story development, and automation. * Agile/Product Management certifications. Key Responsibilities * Own and execute product strategy, roadmaps, and feature prioritization for consumer-facing digital experiences. * Translate business needs into actionable requirements, user stories, epics, and acceptance criteria. * Partner with engineering, UX, business teams, and vendors to deliver product enhancements. * Lead backlog refinement, sprint prioritization, UAT, and product releases. * Identify opportunities to improve customer experience, operational efficiency, and business performance. * Track product KPIs, analyze user behavior, and communicate progress to leadership. Interested candidates may submit their resumes online or call at 310-906-4780 for further information regarding the position. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. 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