Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides
Datadog is seeking a highly motivated, results-oriented Senior Director to join our high-growth organization and cutting-edge Technical Support Engineering team. We are Datadog's in-house product experts. The Technical Support Engineering team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. Y
The Senior Director of Design Engineering will provide subject matter expertise across Supply Chain engineering Functions to help transform the GPC supply chain to a competitive advantage for the company. This person will lead the team Design Engineers, reporting to the head of NAPA Engineering. The person in this role will apply deep engineering expertise to 1) design multiple-node distribution centers of the future, and 2) identify and implement capacity improvements in the existing network to support GPC supply chain growth. The role will be responsible to develop and implement DC design solutions across the enterprise to ensure GPC supply chain continuous improvement over time. This leader will lead design of physical systems in new buildings and existing building retrofits. This role will lead direct reports in Design Engineering and drafting/visualization. Seamless peer alignment with process design and virtual design teams will be critical to the success of the role Responsibilities Design, develop and implement innovative warehouse automation system solutions including storage systems, material handling equipment and automation. Ownership of IFC (Issue for Construction) documentation and partnering in change management Assessment of current DC Operations to identify optimization opportunities to improve flow, throughput, capacity, productivity, and OEE Modeling, financial analysis, project justifications PRO/CON benefit analysis for systems, automation, and labor models Technical RFP development, bid analysis, and Engineering award recommendations Vendor/supplier strategy development to protect project scope, budget and timelines Establishing and document engineered standards for supply chain facilities Design of new logistics nodes and distribution centers encompassing site planning, processes and flows. Project activation support including technical oversight, interference resolution, and design documentation to support change management. Review and selection of new Automation partners and technologies along with integration partners Technical specification for all systems, automation and storage systems including facility PIT Flow analysis Bottleneck analysis Cycle time analysis Inventory slotting CAD drawing generation, vendor red-line reviews, and composite drawing consolidations Supervision of L4-L6 Design engineers Identification and tracking of DC capacities in throughput and cubic storage by process \& product line Engineering ownership of analytics and problem solving on key technical solutions Qualifications Bachelors degree in Industrial or Mechanical Engineering 10 years of supply chain engineering experience (Distribution, Fulfillment or Manufacturing) Experience in developing productivity rates, labor savings analysis, engineering standards, and process improvement Experience in Distribution or Fulfillment facility design Experience in evaluating and implementing Automation solutions Strong analytical skills with proficiency in Engineering economics, simulation modeling, and advanced data and analytics Experience leading small to medium size Engineering and project execution teams Strong analytical skills and proficiency with statistical analysis Experience in Value Stream Mapping Experience working in a performance excellence organization (Lean, Six Sigma, etc.) Physical Demands / Working Environment Work performed in warehouse and construction environments. Based out of Atlanta, GA with a high percentage of travel required (80%) for project activation and launching new buildings. The Senior Director of Design Engineering will provide subject matter expertise across Supply Chain engineering Functions to help transform the GPC supply chain to a competitive advantage for the company. This person will lead the team Design Engineers, reporting to the head of NAPA Engineering. The person in this role will apply deep engineering expertise to 1) design multiple-node distribution centers of the future, and 2) identify and implement capacity improvements in the existing network to support GPC supply chain growth. The role will be responsible to develop and implement DC design solutions across the enterprise to ensure GPC supply chain continuous improvement over time. This leader will lead design of physical systems in new buildings and existing building retrofits. This role will lead direct reports in Design Engineering and drafting/visualization. Seamless peer alignment with process design and virtual design teams will be critical to the success of the role Responsibilities Design, develop and implement innovative warehouse automation system solutions including storage systems, material handling equipment and automation. Ownership of IFC (Issue for Construction) documentation and partnering in change management Assessment of current DC Operations to identify optimization opportunities to improve flow, throughput, capacity, productivity, and OEE Modeling, financial analysis, project justifications PRO/CON benefit analysis for systems, automation, and labor models Technical RFP development, bid analysis, and Engineering award recommendations Vendor/supplier strategy development to protect project scope, budget and timelines Establishing and document engineered standards for supply chain facilities Design of new logistics nodes and distribution centers encompassing site planning, processes and flows. Project activation support including technical oversight, interference resolution, and design documentation to support change management. Review and selection of new Automation partners and technologies along with integration partners Technical specification for all systems, automation and storage systems including facility PIT Flow analysis Bottleneck analysis Cycle time analysis Inventory slotting CAD drawing generation, vendor red-line reviews, and composite drawing consolidations Supervision of L4-L6 Design engineers Identification and tracking of DC capacities in throughput and cubic storage by process \& product line Engineering ownership of analytics and problem solving on key technical solutions Qualifications Bachelors degree in Industrial or Mechanical Engineering 10 years of supply chain engineering experience (Distribution, Fulfillment or Manufacturing) Experience in developing productivity rates, labor savings analysis, engineering standards, and process improvement Experience in Distribution or Fulfillment facility design Experience in evaluating and implementing Automation solutions Strong analytical skills with proficiency in Engineering economics, simulation modeling, and advanced data and analytics Experience leading small to medium size Engineering and project execution teams Strong analytical skills and proficiency with statistical analysis Experience in Value Stream Mapping Experience working in a performance excellence organization (Lean, Six Sigma, etc.) Physical Demands / Working Environment Work performed in warehouse and construction environments. Based out of Atlanta, GA with a high percentage of travel required (80%) for project activation and launching new buildings. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides
Datadog is seeking a highly motivated, results-oriented Senior Director to join our high-growth organization and cutting-edge Technical Support Engineering team. We are Datadog's in-house product experts. The Technical Support Engineering team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. Y
Work Locations: With the exception of some select roles that have in-office requirements, A+E Global Media operates on a flexible model that allows for remote, hybrid or full time in office work (in certain locales).Office locations include New York City, Los Angeles, Chicago, and Stamford, CT.Our list of eligible states in which employees may work remotely includes: California, Connecticut, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oregon, South Carolina, South Dakota, Texas, West Virginia, Wisconsin, and Wyoming. Division Story A+E’s Technology team is deep-rooted in the heart of our business. We have great people and great technologies, and together we take on the toughest challenges. As innovators, we choose to iterate, pivot, and adapt quickly. We’ve reinvented the way A+E leverages technology to produce and sell world-class content. We’ve modernized our core solutions and embraced a cloud first approach. Perched on the virtues of our “Technology Code”, we make technology better, create solutions together, and most of all, we have fun with it. Our team members are motivated individuals who help each other do remarkable things every day. Together we deliver best-in-class solutions that transform the way A+E works. If this sounds like something you want to be a part of, we want to hear from you! Job Description THE ROLE: Senior Director, Engineering - Applied AI A+E Global Media is seeking a strategic and hands-on Senior Director, Engineering - Applied AI to lead the design, development, and delivery of AI-driven capabilities across our technology platforms. Reporting directly to the VP of Engineering, you will play a critical role in scaling our applied AI and generative AI initiatives while collaborating with product, data, and business teams to bring next-generation media experiences to life. You will serve as a central technical leader, coordinating across multiple teams — including Data Engineering, Data Science, Product Management, Software Engineering, and Creative AI — to drive innovation, ensure delivery excellence, and align AI capabilities with business goals. This is a unique opportunity to found and shape A+E Global Media’s Applied AI engineering function from the ground up. You’ll be the first dedicated Applied AI leader on the team, with the autonomy to define the vision, build a team of consultants, and lay the technical and cultural foundation for our Applied AI strategy moving forward. MORE ABOUT WHAT YOU'LL DO: Senior Director, Engineering - Applied AI Key Responsibilities Applied AI Strategy \& Execution* Drive the technical roadmap for applied AI across key product and business areas, including content intelligence, personalization, automation, and creative tooling. * Partner with the VP of Engineering and peers to define how AI integrates into A+E Global Media’s broader technology and product vision. * Evaluate and implement cutting-edge AI techniques, including GenAI, LLMs, vision models, and recommendation systems. * Evaluate emerging AI technologies, frameworks, and vendors to ensure the team remains at the forefront of innovation and leverages the best available tools for impact and scale. * Drive development of custom AI solutions using Retrieval-Augmented Generation (RAG) pipelines and model fine-tuning to meet business-specific needs across media, creative workflows, and internal business operations, including defining evals and benchmarks to ensure performance, grounding, and reliability. * Design and lead systems that extract value from large, unstructured content sets — including PDFs, SharePoint documents, and multimedia assets (video, audio, image) — leveraging a combination of NLP, computer vision, multimodal models, LLMs, RAG, RLHF, and enterprise-scale retrieval techniques. * Drive the thoughtful adoption of AI-powered tools within engineering to enhance developer productivity, model experimentation, and operational efficiency. Team Leadership* Build the Applied AI engineering function from scratch — defining the team’s structure, hiring its first members, and establishing best practices and a strong technical culture from day one. * Lead and mentor a growing team of engineers focused on applied AI systems, including full-stack AI, MLOps, and platform integrations. * Cultivate a culture of experimentation, engineering rigor, and inclusive collaboration. * Attract and retain top talent while supporting ongoing professional development. Delivery \& Cross-Functional Collaboration* Oversee the full lifecycle of applied AI systems, including model integration and orchestration — from prototyping and data exploration to deployment, monitoring, and retraining. * Collaborate with Data Engineering and Data Science teams to ensure robust data pipelines and experimentation workflows. * Partner with Product teams to co-develop AI-enabled features and prioritize high-impact initiatives. * Work closely with other internal A+E Engineering teams to embed applied AI into production systems. * Serve as a key technical counterpart to the Creative Generative AI teams, enabling media and video generation capabilities. Operational Excellence* Ensure engineering excellence across performance, scalability, monitoring, and AI system reliability and governance. * Build and maintain scalable, cloud-based AI infrastructure. * Champion responsible AI development aligned with privacy, IP, and ethical standards. BASIC REQUIREMENTS: Senior Director, Engineering - Applied AI* 12+ years of software engineering experience including team leadership experience * Significant recent focus on application of AI technologies including experience applying LLM models or systems to real-world products and workflows. * Proven track record of building and scaling engineering teams in a production AI environment. * Experience working with Embeddings, RAG, RLFH, Fine Tuning etc at enterprise scale * Experience with Python and/or Typescript/Javascript * Experience designing or applying evals LLM models (LLMs), including prompt testing, grounding, hallucination detection, and performance benchmarking. * Excellent communication skills and experience working on cross-functional initiatives. Preferred* Experience working with large-scale data in Adtech or Advertising-related platforms is a plus. * Experience with Snowflake, Databricks, or similar systems is a plus. * Experience with AI frameworks (e.g., PyTorch, TensorFlow, Hugging Face) and deploying models to cloud environments is a plus * Experience with data pipelines and integration patterns is a plus including MLOps * Hands-on experience implementing RAG architectures at scale and/or fine-tuning large language models. * Experience with diffusion/image/video models is a nice to have * Exposure to creative pipelines or AI-enhanced content workflows is a plus * Background in statistical modeling or mathematics is a plus. * Familiarity with data privacy, copyright, and ethical issues in applied AI applications is helpful but not needed * Experience in the media, entertainment, or content-tech industry is a plus. Compensation Annual Pay Range: $220,513 - $258,000 Annual Incentive Target: 20.00% The annual/hourlypay range displayed serves as a good faith estimate of theminimum and maximum base pay range for this role. Compensation for the role willbe based on a number of different factors such as a candidate’s qualifications, skills,competencies, location, and experience. A+E offers a competitive total compensationpackage, which includes healthcare coverage, 401k matching, and a range of other benefits. Learn more at www.aegm.com/careers. A+E Global Media proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle. The company’s employment actions and decisions – including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination – are made without regard to an employee’s race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law. A+E Global Media is a joint venture of the Hearst Corporation and The Walt Disney Company. We are proud to be an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans.
About Toast: Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Senior Director of FinTech Engineering, you will lead engineering leaders and teams focused on merchant-side payments, enabling restaurants to operate securely and at scale. Your scope includes building and evolving core payments capabilities with
Datadog is seeking a highly motivated, results-oriented Senior Director to join our high-growth organization and cutting-edge Technical Support Engineering team. We are Datadog's in-house product experts. The Technical Support Engineering team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. Y
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet prope
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