Quality Assurance Analyst Jobs

Sanctions Quality Assurance - Financial Crime Risk Analyst I

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $25.75 - $41.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Financial Crime Risk Management Job Description: The Financial Crime Risk Analyst I role provides a range of research, analytical and/or operational process support within a defined area of the function. This role supports implementation activities related to initiatives driven by the applicable specialized function including the development of and maintaining the enterprise’s AML/ATF/Sanctions/ABAC programs. Additionally, this role maintains detailed tracking of FCRM/Sanctions or customer related information for routine maintenance and reporting purposes. The Financial Crime Risk Management (FCRM) Sanctions Screening Quality Assurance (QA) Analyst I will support the execution of the QA program as directed by QA Management in line with the standards set forth by the Head of FCRM Quality Assurance. Depth \& Scope: Provides specialized analysis, non-standard reporting, and operational support to FCRM Requires a comprehensive understanding of a range of product and services, processes, procedures, systems and concepts within their own and related areas of specialty Recommends problem resolution for issues that have been escalated, and/or escalates to appropriate level where further clarity or interpretation is required Completes work within specifically defined parameters with guidance / direction from management as necessary Requires solid knowledge of the FCRM function and interaction points with other related areas as well as regulatory issues / requirements for jurisdictions supported Education \& Experience: Undergraduate degree or equivalent work experience 2+ years experience Preferred Skills: 1 year experience working in a challenge or advisory function (e.g., Internal Audit, ORM, Risk Oversight) within the financial services industry. Knowledge and familiarity with BSA/AML, OFAC and OSFI Regulatory requirements, with particular focus on transactions/payments and name screening processes. S trong analytical skills, multi-tasking, working against tight deadlines, and active hands-on management of work Challenge mindset and attention to detail to complex issues Proficiency with standard computer applications including Word, Excel, and PowerPoint Customer Accountabilities: Delivers analytical support in oversight, advisory services and control function to Manager or Senior Manager Provides FCRM research, evaluation, operational, reporting and/or analytical support in oversight, advisory services and control function to business (FCRM) partners, in a timely manner Co-ordinates requests to and from business (FCRM) partners Assists in the preparation of summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders Analyzes data, as required Co-ordinates requests from FCRM partners Co-ordinates tracking and reporting of FCRM function initiatives and programs Shareholder Accountabilities: Prioritizes and manages own workload to meet SLA requirements for service and productivity Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions / activities as necessary Conducts reporting and meaningful analysis using results to draw conclusions; makes recommendations of the effectiveness of FCRM programs and policies Acquires and applies general knowledge in the FCRM discipline, provides assistance and to other FCRM partners Identifies, recommends and effectively executes standard practices applicable to the FCRM discipline Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Contributes to various FCRM advisory activities (e.g., report production, process mapping, tracking, research, analysis and procedural support), as assigned Is knowledgeable of practices and procedures within own area of responsibility Keeps abreast of emerging issues, trends, and evolving regulatory requirements Adheres to internal policies/procedures and applicable regulatory guidelines Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest Supports the team by continuously enhancing knowledge / expertise in own area and participates in knowledge transfer within the team and business unit Keeps current on emerging trends/ developments and grows knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up to date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand champion for your function and the bank, both internally and/or externally Grows knowledge of the business, related tools and techniques Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous * Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities \& duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training \& Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Sanctions Quality Assurance - Financial Crime Risk Analyst I

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $25.75 - $41.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Financial Crime Risk Management Job Description: The Financial Crime Risk Analyst I role provides a range of research, analytical and/or operational process support within a defined area of the function. This role supports implementation activities related to initiatives driven by the applicable specialized function including the development of and maintaining the enterprise’s AML/ATF/Sanctions/ABAC programs. Additionally, this role maintains detailed tracking of FCRM/Sanctions or customer related information for routine maintenance and reporting purposes. The Financial Crime Risk Management (FCRM) Sanctions Screening Quality Assurance (QA) Analyst I will support the execution of the QA program as directed by QA Management in line with the standards set forth by the Head of FCRM Quality Assurance. Depth \& Scope: Provides specialized analysis, non-standard reporting, and operational support to FCRM Requires a comprehensive understanding of a range of product and services, processes, procedures, systems and concepts within their own and related areas of specialty Recommends problem resolution for issues that have been escalated, and/or escalates to appropriate level where further clarity or interpretation is required Completes work within specifically defined parameters with guidance / direction from management as necessary Requires solid knowledge of the FCRM function and interaction points with other related areas as well as regulatory issues / requirements for jurisdictions supported Education \& Experience: Undergraduate degree or equivalent work experience 2+ years experience Preferred Skills: 1 year experience working in a challenge or advisory function (e.g., Internal Audit, ORM, Risk Oversight) within the financial services industry. Knowledge and familiarity with BSA/AML, OFAC and OSFI Regulatory requirements, with particular focus on transactions/payments and name screening processes. S trong analytical skills, multi-tasking, working against tight deadlines, and active hands-on management of work Challenge mindset and attention to detail to complex issues Proficiency with standard computer applications including Word, Excel, and PowerPoint Customer Accountabilities: Delivers analytical support in oversight, advisory services and control function to Manager or Senior Manager Provides FCRM research, evaluation, operational, reporting and/or analytical support in oversight, advisory services and control function to business (FCRM) partners, in a timely manner Co-ordinates requests to and from business (FCRM) partners Assists in the preparation of summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders Analyzes data, as required Co-ordinates requests from FCRM partners Co-ordinates tracking and reporting of FCRM function initiatives and programs Shareholder Accountabilities: Prioritizes and manages own workload to meet SLA requirements for service and productivity Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions / activities as necessary Conducts reporting and meaningful analysis using results to draw conclusions; makes recommendations of the effectiveness of FCRM programs and policies Acquires and applies general knowledge in the FCRM discipline, provides assistance and to other FCRM partners Identifies, recommends and effectively executes standard practices applicable to the FCRM discipline Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Contributes to various FCRM advisory activities (e.g., report production, process mapping, tracking, research, analysis and procedural support), as assigned Is knowledgeable of practices and procedures within own area of responsibility Keeps abreast of emerging issues, trends, and evolving regulatory requirements Adheres to internal policies/procedures and applicable regulatory guidelines Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest Supports the team by continuously enhancing knowledge / expertise in own area and participates in knowledge transfer within the team and business unit Keeps current on emerging trends/ developments and grows knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up to date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand champion for your function and the bank, both internally and/or externally Grows knowledge of the business, related tools and techniques Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous * Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities \& duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training \& Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Finance Business Analyst / Quality Assurance

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. Overview About Gallagher GCoE LatAm: Gallagher GCoE LatAm is part of Gallagher’s global network of Centers of Excellence, designed to deliver scalable, high-quality, and cost-effective solutions. Guided by enterprise priorities and a commitment to long-term value creation, GCoE LatAm positions itself as a dynamic and future-ready partner for our businesses and our people. What makes us different is The Gallagher Way, our shared commitment to doing business the right way, supporting each other, and creating opportunities to learn and grow. Through strategic service planning and the power of global talent, we drive operational efficiency, innovation, and sustainable growth across the region while fostering a collaborative environment where every colleague is valued, respected, and encouraged to explore new ideas. At GCoE LatAm, you’ll find more than a place to work. You’ll discover a culture where curiosity is celebrated, career journeys are supported, and the impact of your contributions can be seen around the world. We are seeking a senior Business Analyst / Quality Assurance Analyst to play a pivotal role in the Global System Implementation program in Colombia, relaunching JDE (ERP/GL/AP/PO/FA) and deploying Kyriba (Treasury), Circulus (AP Automation) and Concur (T\&E). This role will work closely with global teams, local stakeholders, and the external implementation vendor to ensure that local requirements and regulatory needs are accurately captured, designed, tested, and delivered in alignment with the global template and program standards. The person in this role will act as a primary link between Colombia’s business and finance teams and the implementation partner, making sure local needs are clearly understood and correctly implemented. Strong knowledge of Accounting and Finance, experience with financial system implementations, and solid QA skills are essential. How you'll make an impact 1) Solution Design Lead, collect and document business requirements with Accounting (General Ledger, Chart of Accounts), Finance, Fixed Assets, Accounts Receivable, Trade and Non‑Trade Accounts Payable, Procurement, Treasury Management (Kyriba), Tax, Master Data, Travel \& Expense (Concur), Operations, and other business areas. Translate needs into clear business requirements, functional specifications, and acceptance criteria. Support solution design sessions with the vendor and global teams. Perform fit-gap analysis against the global template (JDE, Kyriba, Circulus, Concur), proposing viable localization designs for Colombia. Create process maps (as‑is / to‑be) and help define internal controls. Support data‑related activities such as mapping, validation, and master data definitions. 2) Quality Assurance \& Testing Leadership Create and maintain the testing plan including functional, integration, regression, and UAT. Write or review test cases and ensure all requirements have clear acceptance criteria. Track and manage defects, helping teams resolve issues quickly. Organize and support User Acceptance Testing with business users. Document test results and prepare materials for go‑live readiness. 3) Change Management, Training \& Adoption Support change impact assessments, stakeholder communications, and training (materials, playbooks). Prepare training materials and help run training sessions when needed. Work with teams to ensure successful adoption of the new tools and processes. 4) Colombia Localization, Controls \& Compliance Ensure system design meets Colombian accounting, tax and regulatory requirements, aligning with global accounting policies (IFRS/US GAAP) and internal control frameworks (SOX, Segregation of Duties). Review impacts on financial close, reconciliations, tax calculations and audit requirements. Validate rules related to taxes, reporting, electronic documents, and other local obligations. 5) Data, Integration \& Banking Connectivity Work with the vendor and IT teams to define and validate integration interfaces across systems (JDE, Kyriba, Circulus, Concur, Tax/Invoice Vendor, Payroll). Support data migration activities, including data preparation, testing and reconciliation. Assist in designing and validating bank connections, payment files and statement imports. Support environment setup and infrastructure configuration, including validation of system environments, connectivity and technical readiness. Test and validate user access, roles and permissions across JDE, Kyriba, Circulus, Concur and integrated systems. Coordinate and test connectivity and integration flows with the Corporate JDE environment and other global platforms. Work with IT teams to troubleshoot environment issues, interface failures, access problems and technical dependencies. 6) Vendor \& Stakeholder Management Work closely with the implementation partner, reviewing deliverables and tracking progress. Monitor open issues, follow up on deadlines and help manage scope changes. Ensure the vendor understands local needs and delivers solutions that work for Colombia. Communicate risks and problems early to avoid delays. Align global, regional (LatAm) and local stakeholders through clear status reporting, demos and decision logs. 7) Delivery Methodology \& Governance Work within Agile/Hybrid delivery (backlog management, sprint planning, demos/retros, release readiness). Maintain rigorous project documentation (requirements, configurations, test evidence, SOPs), ensuring auditability and knowledge transfer. Support cutover planning, go‑live preparation and hypercare after deployment. About you Bachelor’s degree in Accounting, Business, Information Systems or a related field. 8+ years of experience as a Business Analyst or QA Analyst. Solid grounding in Accounting/Finance processes (period close, accruals, reconciliations, AP/AR, T\&E), with understanding of IFRS/US GAAP; Colombia statutory/tax familiarity is essential. Proven experience implementing systems such as JDE, Kyriba, Concur or AP automation tools. Experience with integrations, data migration and banking processes. Understanding of Colombian tax and accounting rules is required. Experience in insurance/brokerage accounting and operations is a strong plus. Knowledge of Agile / Hybrid methods and tools (Azure DevOps, etc.). Strong communication and stakeholder management skills. Ability to work with global teams in different time zones. Languages: English – mandatory; Spanish – mandatory; Portuguese – fluency is a strong advantage. Willingness to travel occasionally (US and Latin American region). Location: Bogota, Colombia (Hybrid).

Finance Business Analyst / Quality Assurance

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. Overview About Gallagher GCoE LatAm: Gallagher GCoE LatAm is part of Gallagher’s global network of Centers of Excellence, designed to deliver scalable, high-quality, and cost-effective solutions. Guided by enterprise priorities and a commitment to long-term value creation, GCoE LatAm positions itself as a dynamic and future-ready partner for our businesses and our people. What makes us different is The Gallagher Way, our shared commitment to doing business the right way, supporting each other, and creating opportunities to learn and grow. Through strategic service planning and the power of global talent, we drive operational efficiency, innovation, and sustainable growth across the region while fostering a collaborative environment where every colleague is valued, respected, and encouraged to explore new ideas. At GCoE LatAm, you’ll find more than a place to work. You’ll discover a culture where curiosity is celebrated, career journeys are supported, and the impact of your contributions can be seen around the world. We are seeking a senior Business Analyst / Quality Assurance Analyst to play a pivotal role in the Global System Implementation program in Colombia, relaunching JDE (ERP/GL/AP/PO/FA) and deploying Kyriba (Treasury), Circulus (AP Automation) and Concur (T\&E). This role will work closely with global teams, local stakeholders, and the external implementation vendor to ensure that local requirements and regulatory needs are accurately captured, designed, tested, and delivered in alignment with the global template and program standards. The person in this role will act as a primary link between Colombia’s business and finance teams and the implementation partner, making sure local needs are clearly understood and correctly implemented. Strong knowledge of Accounting and Finance, experience with financial system implementations, and solid QA skills are essential. How you'll make an impact 1) Solution Design Lead, collect and document business requirements with Accounting (General Ledger, Chart of Accounts), Finance, Fixed Assets, Accounts Receivable, Trade and Non‑Trade Accounts Payable, Procurement, Treasury Management (Kyriba), Tax, Master Data, Travel \& Expense (Concur), Operations, and other business areas. Translate needs into clear business requirements, functional specifications, and acceptance criteria. Support solution design sessions with the vendor and global teams. Perform fit-gap analysis against the global template (JDE, Kyriba, Circulus, Concur), proposing viable localization designs for Colombia. Create process maps (as‑is / to‑be) and help define internal controls. Support data‑related activities such as mapping, validation, and master data definitions. 2) Quality Assurance \& Testing Leadership Create and maintain the testing plan including functional, integration, regression, and UAT. Write or review test cases and ensure all requirements have clear acceptance criteria. Track and manage defects, helping teams resolve issues quickly. Organize and support User Acceptance Testing with business users. Document test results and prepare materials for go‑live readiness. 3) Change Management, Training \& Adoption Support change impact assessments, stakeholder communications, and training (materials, playbooks). Prepare training materials and help run training sessions when needed. Work with teams to ensure successful adoption of the new tools and processes. 4) Colombia Localization, Controls \& Compliance Ensure system design meets Colombian accounting, tax and regulatory requirements, aligning with global accounting policies (IFRS/US GAAP) and internal control frameworks (SOX, Segregation of Duties). Review impacts on financial close, reconciliations, tax calculations and audit requirements. Validate rules related to taxes, reporting, electronic documents, and other local obligations. 5) Data, Integration \& Banking Connectivity Work with the vendor and IT teams to define and validate integration interfaces across systems (JDE, Kyriba, Circulus, Concur, Tax/Invoice Vendor, Payroll). Support data migration activities, including data preparation, testing and reconciliation. Assist in designing and validating bank connections, payment files and statement imports. Support environment setup and infrastructure configuration, including validation of system environments, connectivity and technical readiness. Test and validate user access, roles and permissions across JDE, Kyriba, Circulus, Concur and integrated systems. Coordinate and test connectivity and integration flows with the Corporate JDE environment and other global platforms. Work with IT teams to troubleshoot environment issues, interface failures, access problems and technical dependencies. 6) Vendor \& Stakeholder Management Work closely with the implementation partner, reviewing deliverables and tracking progress. Monitor open issues, follow up on deadlines and help manage scope changes. Ensure the vendor understands local needs and delivers solutions that work for Colombia. Communicate risks and problems early to avoid delays. Align global, regional (LatAm) and local stakeholders through clear status reporting, demos and decision logs. 7) Delivery Methodology \& Governance Work within Agile/Hybrid delivery (backlog management, sprint planning, demos/retros, release readiness). Maintain rigorous project documentation (requirements, configurations, test evidence, SOPs), ensuring auditability and knowledge transfer. Support cutover planning, go‑live preparation and hypercare after deployment. About you Bachelor’s degree in Accounting, Business, Information Systems or a related field. 8+ years of experience as a Business Analyst or QA Analyst. Solid grounding in Accounting/Finance processes (period close, accruals, reconciliations, AP/AR, T\&E), with understanding of IFRS/US GAAP; Colombia statutory/tax familiarity is essential. Proven experience implementing systems such as JDE, Kyriba, Concur or AP automation tools. Experience with integrations, data migration and banking processes. Understanding of Colombian tax and accounting rules is required. Experience in insurance/brokerage accounting and operations is a strong plus. Knowledge of Agile / Hybrid methods and tools (Azure DevOps, etc.). Strong communication and stakeholder management skills. Ability to work with global teams in different time zones. Languages: English – mandatory; Spanish – mandatory; Portuguese – fluency is a strong advantage. Willingness to travel occasionally (US and Latin American region). Location: Bogota, Colombia (Hybrid).

Senior QA Testing & Automation - Quality Assurance Analyst

Job Title: Sr. Mobile Application & Web Developer About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . W

Quality Assurance Analyst II

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology

Software Quality Assurance Analyst

Essential Functions / Job Duties: Interact with Business Analyst and Developers to understand and test requirements. Create manual testing scripts and repeatable processes to support the testing and successful delivery of the project Perform manual and automated testing Log, track and manage defect tickets and ensure they are included in the appropriate sprints Creates automated test scripts that interface with unit testing already in place Create and manage test script libraries Perform regression testing Collaborate with development staff to test software to ensure it meets the requirements Work with the BA and SMEs to facilitate User Acceptance testing and feedback Collaborate with the development team to provide ongoing operational support for users Peer reviews all requirements artifacts for quality and completeness Identify and escalate Change Requests and delivery variance to Project Management Identify project risks and issues escalating those to Project Management Qualifications: Three or more years of direct SQA experience working closely with software development teams (required) Experience with automated testing tools (required) Basic experience with programming languages and concepts Strong understanding of computer technologies; ability to anticipate, identify and overcome the technical risks involved with software product development Experience using Agile concepts in the Software Development Lifecycle Demonstrated career growth and development with increasing responsibility Understanding of Atlassian team management tools or similar Strong verbal and written communications skills to write clearly and concisely in English (required) Understanding of Atlassian team management tools or similar About Us... ABOUT BNK TO THE FUTURE AND WHO WE ARE. Bnk To The Future was Co-Founded by Simon Dixon and Bliss Dixon in 2010. Bnk To The Future is a global online investment platform that allows qualifying investors to invest in the future of finance - financial innovation and FinTech companies and has a portfolio of over 100 of the largest companies in Bitcoin including BitFinex, BitStamp, Kraken, BitFinex, Blockchain.com, Ripple KLabs Circle, Coinbase and many others. A Few Reasons Why Investors and Clients Use Us. At Bnk To The Future (BF) we believe the future of finance looks very different from the past and so do our investors and clients (companies). Our platform helps unite like-minded qualifying investors and clients who want to be part of the new future of finance, we do this by bringing unique investment opportunities to our qualifying investors which enables them to invest in companies and products that are building the future of finance. We give our investors options and the ability to diversify their investment portfolio rather than risking their full investment funds in one single company or traditional markets. We also offer multi-currency options to both investors and companies with options between cryptocurrencies and fiat currencies, this gives businesses the flexibility to choose which currency they wish to accept investment in, such decisions may be based on geographic reasons, or simply offering flexible options to investors. We are not just a platform that introduces investors and clients, we have a team of BF superstars who help support both our investors and clients with the end to end operations in relation to investment processes which involves handling of administrative digital documents, overlooking of necessary legal documentations that are imperative to complete the investment agreements, through to payment processes. Currently, we have the largest global qualifying investor community all investing in the future of financial innovation and technology. Our next phase of growth is bringing retirement products based upon new financial innovation to the masses in light of troubling financial times for the economy. Work From Home BF contractors shall be required to work virtually ("work from home") and securely (maintaining the highest level of security), using your own secured wifi services/network and cloud based applications. All cloud based applications shall be determined by BF. For enhanced security, BF requires that Contractors shall work from their own device using Apple Mac devices ONLY (MacBook or desktops).

Quality Assurance Analyst

Role: Quality Assurance Analyst Location: Jackson, MS Work Mode: Remote Employment Type: Contract Travel Required: No Interview Mode: Only Video Job Description This position requires a qualified Quality Assurance Analyst with at least 7 years’ experience in the following areas: Support the planning, design and execution of system testing on simple and complex implementations Translate business requirements into valid test plans and detailed test cases Work collaboratively with the IT department and business units to execute and validate test cases based upon system requirements Test software and computer applications to ensure they function properly and efficiently Develop and share testing reports with project team Document new development (User Guides, Systems Guides, other) Required Skills/Experience Must be able to effectively communicate (verbally and written) test cases with stakeholders as well as the development team. Must be able to collaborate with the Project Manager, Architect, Business Analyst, and developers to ensure test cases are communicated, accepted, and meet expectations. Must be able to write test plans, test cases, and test scripts from scratch, validating that user expectations are achieved during the testing process. Must be able to work closely with the Business Analysts to formulate test plans, prepare test cases, execute the tests, and fully document and report the results. Must be able to perform user acceptance testing, functionality testing, regression testing, performance testing, and end-to-end system testing on various applications. Documentation includes: Formal Test Plan, Test Case Document, Technical Use Cases and Test Plan, User stories, etc. Must be able to review user requirements to ensure that requirements are testable. Must be able to create diagrams, flowcharts, and workflows of data flow through systems. Must be able to create and manage test cases for Quality Assurance. Must be familiar with software and database development concepts. Must have experience as a Quality Assurance Analyst working on a software development team. Must have strong experience in QA management and creating all documents listed above. Must have strong experience in mapping business processes into test case documentation. Must understand software quality best practices, test strategy and planning, test case development, test case deployment and execution, test data, defect tracking, and test manuals. Must actively participate in process improvements. Strong experience in acceptance testing Ability to analyze business functions Scrum Agile Preferred/Not Required Database Entity Design Samples of previous documents created strongly preferred. C# .NET PL/SQL DevOps SQL Server Oracle Visio MVC Scrum / Agile * SDLC

Quality Assurance Analyst

Role: Quality Assurance Analyst Location: Jackson, MS Work Mode: Remote Employment Type: Contract Travel Required: No Interview Mode: Only Video Job Description This position requires a qualified Quality Assurance Analyst with at least 7 years’ experience in the following areas: Support the planning, design and execution of system testing on simple and complex implementations Translate business requirements into valid test plans and detailed test cases Work collaboratively with the IT department and business units to execute and validate test cases based upon system requirements Test software and computer applications to ensure they function properly and efficiently Develop and share testing reports with project team Document new development (User Guides, Systems Guides, other) Required Skills/Experience Must be able to effectively communicate (verbally and written) test cases with stakeholders as well as the development team. Must be able to collaborate with the Project Manager, Architect, Business Analyst, and developers to ensure test cases are communicated, accepted, and meet expectations. Must be able to write test plans, test cases, and test scripts from scratch, validating that user expectations are achieved during the testing process. Must be able to work closely with the Business Analysts to formulate test plans, prepare test cases, execute the tests, and fully document and report the results. Must be able to perform user acceptance testing, functionality testing, regression testing, performance testing, and end-to-end system testing on various applications. Documentation includes: Formal Test Plan, Test Case Document, Technical Use Cases and Test Plan, User stories, etc. Must be able to review user requirements to ensure that requirements are testable. Must be able to create diagrams, flowcharts, and workflows of data flow through systems. Must be able to create and manage test cases for Quality Assurance. Must be familiar with software and database development concepts. Must have experience as a Quality Assurance Analyst working on a software development team. Must have strong experience in QA management and creating all documents listed above. Must have strong experience in mapping business processes into test case documentation. Must understand software quality best practices, test strategy and planning, test case development, test case deployment and execution, test data, defect tracking, and test manuals. Must actively participate in process improvements. Strong experience in acceptance testing Ability to analyze business functions Scrum Agile Preferred/Not Required Database Entity Design Samples of previous documents created strongly preferred. C# .NET PL/SQL DevOps SQL Server Oracle Visio MVC Scrum / Agile * SDLC

Senior QA Testing & Automation - Quality Assurance Analyst

From $100/yr

Job Title: Sr. Mobile Application & Web Developer About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. W

Quality Assurance Analyst II

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology

Quality Assurance Analyst

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our te

Quality Assurance Analyst

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our te

Quality Assurance Analyst II

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology

Quality Assurance Analyst

OppFi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. Through a transparent and responsible platform, which includes financial inclusion and excellent customer experience, the Company supports consumers who are turned away by mainstream options to build better financial health. We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives, and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. Our business principles guide us and create an open and collaborative culture where we improve 1% every day, and the best ideas always win! We welcome individuals who want to make an impact in the financial system by facilitating credit access, expanding financial inclusion, promoting financial health, and delivering exceptional customer service. A few other fun facts about us. OppFi is one of the top consumer-rated financial platforms online, maintaining a 4.5/5.0-star rating on Trustpilot. We are a 2025 Crain's Fast 50™ company and were named on Built In's 2025 Best Places to Work in Chicago. About the job: This individual will monitor customer interactions to ensure quality customer service and adherence to policies and procedures for customer complaints. In this role, this individual will use speech analytics technology to evaluate and provide feedback for each monitored interaction. They will report to the Sr. Manager, Ops Risk. What you get to do: • Objectively evaluate customer-facing interactions with a focus on adherence to compliance guidelines, adherence to internal processes and scripting, adherence to the quality of customer service provided and the level of accuracy information gathered and communicated. • Review and recommend quality assurance improvements. • Identify common gaps/trends across the service center and provide recommendations on how to close gaps byPlease mention the word ASTOUNDING and tag RMTA1LjIxNC4xMjcuMTgz when applying to show you read the job post completely (#RMTA1LjIxNC4xMjcuMTgz). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Quality Assurance Analyst

OppFi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. Through a transparent and responsible platform, which includes financial inclusion and excellent customer experience, the Company supports consumers who are turned away by mainstream options to build better financial health. We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives, and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. Our business principles guide us and create an open and collaborative culture where we improve 1% every day, and the best ideas always win! We welcome individuals who want to make an impact in the financial system by facilitating credit access, expanding financial inclusion, promoting financial health, and delivering exceptional customer service. A few other fun facts about us. OppFi is one of the top consumer-rated financial platforms online, maintaining a 4.5/5.0-star rating on Trustpilot. We are a 2025 Crain's Fast 50™ company and were named on Built In's 2025 Best Places to Work in Chicago. About the job: This individual will monitor customer interactions to ensure quality customer service and adherence to policies and procedures for customer complaints. In this role, this individual will use speech analytics technology to evaluate and provide feedback for each monitored interaction. They will report to the Sr. Manager, Ops Risk. What you get to do: • Objectively evaluate customer-facing interactions with a focus on adherence to compliance guidelines, adherence to internal processes and scripting, adherence to the quality of customer service provided and the level of accuracy information gathered and communicated. • Review and recommend quality assurance improvements. • Identify common gaps/trends across the service center and provide recommendations on how to close gaps byPlease mention the word ASTOUNDING and tag RMTA1LjIxNC4xMjcuMTgz when applying to show you read the job post completely (#RMTA1LjIxNC4xMjcuMTgz). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Quality Assurance (QA) Analyst

An impartial role focused on monitoring, scoring, and analyzing agent performance to ensure consistency, accuracy, and adherence to company policies and legal compliance standards. Tasks • Conduct objective evaluations of recorded and live calls, emails, and chat interactions using a standardized scoring rubric. Identify and report on critical non-compliance issues and significant knowledge gaps within the team. Analyze quality data to identify trends in customer dissatisfaction or agent errors. Work with the Training Manager and Team Leaders to develop targeted coaching and training materials. Calibrate scoring with other QA analysts and management to ensure evaluation consistency. Requirements • Education: Bachelor's Degree in a relevant field preferred. Experience: 1-3 years in a Call Center or QA role; a strong background in the IT/product being supported is crucial. Technical: Advanced proficiency in auditing software and reporting tools (e.g., Excel/Google Sheets) for data manipulation. * Skills: Exceptional attention to detail, strong written communication, and an objective, analytical mindset.