Supply Chain Analyst

**Purpose of Role** The Supply Chain Analyst has a key role in optimising Vista’s end‑to‑end supply chain operations, ensuring efficiency, cost‑effectiveness, and high service levels across our UK and EU technology repair and logistics network. Working closely with internal teams, suppliers, and customers, the analyst will translate data into actionable insights, support strategic decision‑making, and help enhance Vista’s operational capability to growth encourage stability and growth. **Main Tasks and Objectives** **Data Analysis \& Reporting** * Define and maintain supply chain performance metrics, including warehouse, stock, administration, repair centre, deployments, staging and Eastgate. * Analyse performance data and produce regular dashboards and management reports. * Monitor KPIs and provide timely insights to support senior management decision\-making. * Identify trends, risks, and opportunities to improve operational efficiency, cost control, and service levels. **Inventory \& Forecast Management** * Support the forecasting of parts usage and demand to maintain optimal stock levels across the supply chain. * Identify part shortages and produce regular reporting and dashboards to management team. * Analyse and report logistics and operational costs associated with parts shortages. * Monitor slow‑moving and obsolete stock; recommend corrective actions. * Assist in developing inventory strategies to support warranty and repair operations. **Process Improvement** * Evaluate existing supply chain workflows and propose improvements to increase productivity and reduce operational costs. * Review end\-to\-end workflows across the supply chain teams, identify gaps and propose solutions. * Lead or contribute to continuous improvement projects, including automation initiatives and system enhancements. **Supplier Management \& Collaboration** * Work with suppliers, logistics partners, and OEMs to ensure performance targets are met. * Track SLAs, escalate performance issues, and support supplier review meetings. * Monitor warranty parts flows and identify opportunities to streamline processes. * Support supplier and partner management by analysing performance, identifying risks, and contributing to cost\-reduction and service\-improvement initiatives. **Operational Support** * Provide analytical support for new business opportunities, including cost modelling and operational impact assessments. * Assist and support the operations and repair teams with data\-driven insights that improve turnaround times and service quality. * Track and analyse supply chain costs and volumes. * Develop and maintain supply chain cost and volume dashboards. **Compliance \& Documentation** * Maintain accurate documentation for supply chain processes and controls. * Ensure compliance with internal policies and industry standards across UK and EU operations. * Identify gaps in process adherence and work with teams to improve control effectiveness and consistency. **Systems \& Data Improvements** * Identify opportunities for system and data improvements, supported by clear, data\-driven business cases. * Work with IT teams and developers to ensure supply chain systems are robust, scalable, and fit for purpose. * Identify, quantify, and communicate risks and costs associated with system issues or data limitations **Skills \& Experience Required** * Strong analytical and problem‑solving skills, with advanced ability in Excel and data visualisation tools (e.g., Power BI, Tableau). * Experience in supply chain, warehousing, logistics, operations, or similar analytical roles * Ability to interpret complex data sets and present insights clearly to stakeholders. * Knowledge of forecasting, inventory management, and demand planning principles. * Excellent communication, organisation, and stakeholder‑management skills. * Familiarity with ERP systems and supply chain software (IFS) is advantageous. **Personal Attributes** * Highly detail‑oriented with a continuous‑improvement mindset. * Able to work independently and collaboratively across teams. * Proactive, commercially aware, and comfortable working in a fast‑paced environment. **Outcomes and Deliverables** * Clear and consistent visibility of end\-to\-end supply chain performance across Vista’s operations through accurate, timely reporting and dashboards. * Standardised supply chain KPIs and management dashboards covering inventory, repair, logistics, service levels, costs, and volumes. * Actionable insights and recommendations that support senior management decision\-making and drive improvements in cost, efficiency, and service performance. * Improved inventory health through effective forecasting support, proactive identification of shortages, and management of slow\-moving and obsolete stock. * Regular exception reporting highlighting risks, trends, and operational issues, with quantified cost and service impacts. * Data\-driven support for process improvements, automation initiatives, and system enhancements, including clear business cases where appropriate. * Improved supplier and logistics partner performance through transparent performance measurement, SLA tracking, and analytical support for review meetings. * Analytical support for operational teams and new business opportunities, including cost modelling and operational impact assessments. * Improved data quality, governance, and documentation across supply chain systems, supporting compliance and scalability as the business grows. In addition to the above duties the post holder must be prepared to undertake such additional duties which may result from changing circumstances. **All staff are expected to comply with all VRS Ltd management systems and procedures and conform to the requirements of all standards and certifications held by Vista Retail Support Ltd.** Pay: £28,000\.00 per year Benefits: * Casual dress * Company pension * Free flu jabs * Free parking * On\-site parking * Private medical insurance Work Location: In person