Operations Administrator

**Hours:** Monday to Friday, 9:00am–5:00pm **Salary:** Competitive Salary **Benefits** * Bupa private medical insurance * Company pension * On\-site parking * 25 days holiday \+ bank holidays **About Us** We are an employee\-owned award\-winning technology company based in Bollington, specialising in niche technology for supermarket refrigeration. We work with clients across the UK and internationally, and pride ourselves on a collaborative team environment where everyone plays a hands\-on role in delivering high\-quality solutions. **About the Role** Join our close\-knit team as an Operations Administrator and play a key role in keeping our day\-to\-day operations running smoothly. You will manage orders, stock, deliveries, suppliers, and client communication for both UK and international accounts, ensuring everything is coordinated efficiently and delivered on time. **Key Responsibilities** * Manage operational workflows for domestic and international client accounts * Act as a key contact for clients regarding orders, deliveries, and queries * Handle client queries and coordinate internal resolution * Process and progress purchase orders with suppliers * Track deliveries and manage shipments, including exports * Maintain stock control and accurate records in Xero * Support Health \& Safety compliance and operational procedures * Communicate with clients, suppliers, and internal teams * Help drive continuous improvement in operations **Requirements** * Experience in operations, logistics, supply chain, or manufacturing administration * Confident in client communication and problem\-solving * Strong Excel and Microsoft Office skills * Xero accounting platform experience (preferred) * Highly organised, proactive, and able to manage multiple priorities * Comfortable working to tight deadlines in a fast\-paced environment Job Types: Full\-time, Permanent Application question(s): * Are you able to commute daily to Bollington, SK10 5JB? Work authorisation: * United Kingdom (required) Work Location: In person