Logistics Operations Manager

**Description** Distribution \& 3PL Management * Oversee DSV distribution and fulfilment, ensuring SLA, KPI and customer requirements are met. * Manage capacity, seasonal planning, OTIF, backlogs and last\-mile carrier performance. * Drive operational reviews, issue resolution and service improvement. Inventory \& Controls * Ensure inventory accuracy, authorised stock movements and compliance with ELC controls. * Oversee cycle counts, reconciliations, adjustments and discrepancy investigations. * Partner with Security \& Facilities on loss prevention, audits and investigations. Reverse Logistics * Govern returns and non\-saleable stock, ensuring timely reconciliation and compliant disposal or destruction with required approvals and documentation. Cost \& Financial Management * Manage logistics budgets, expenditure, forecasts and variances. * Monitor B2B/B2C Cost to Serve and drive cost savings without compromising service or controls. Quality, Compliance \& Risk * Ensure compliance with ELC policies, contractual obligations, product quality and EHS standards. * Resolve audit findings, risks and control failures through documented corrective actions. People Leadership * Lead and develop the Operations team, including the Senior Supply Chain Analyst, driving performance, capability and collaboration. Continuous Improvement * Lead logistics optimisation and transformation initiatives, ensuring measurable, sustainable improvements aligned with local and Regional strategies. Stakeholder Collaboration * Contribute to the Affiliate Supply Chain Leadership Team and collaborate across Planning, Customer Service, Inbound Logistics, Security, Finance and Brands. * Report on financial performance, KPIs, inventory, risks and improvement initiatives. Working Conditions * Work at DSV at least three days weekly and ELC Head Office two days, with regular warehouse\-floor engagement. **Qualifications** Relevant degree in Supply Chain, Logistics, Business or related field; 10\+ years’ distribution and supply chain leadership experience, including 3PL management; 3\+ years’ financial accountability; strong inventory control, budgeting, analytical, leadership and negotiation skills; end\-to\-end supply chain and Cost to Serve knowledge; advanced Excel and SAP/ERP and WMS knowledge. Excellent communication, integrity and resilience.