Ingrain
HC Administrator
Ladysmith, KwaZulu-Natal, South Africa
About the role
**Key Responsibilities**
**HR Administration \& Master Data Management**
* Maintain accurate and up\-to\-date employee records and documentation.
* Ensure compliance with HR policies, procedures, and audit requirements.
* Administer employee engagements, transfers, promotions, and terminations.
* Conduct exit interviews and administer long service awards.
* Manage employee filing systems and ensure proper record keeping.
* Compile and distribute HR reports as required by management.
* Support the HR team with monthly reporting and data analysis.
**Payroll, Compensation \& Benefits Administration**
* Capture payroll\-related information accurately and within payroll deadlines.
* Process employee allowances, adjustments, bonuses, and awards.
* Maintain payroll records in line with statutory and company requirements.
* Update employee information and payroll data on SAP.
* Resolve payroll discrepancies and support payroll corrections.
* Administer retirement fund, medical aid, loan, and benefit documentation.
* Liaise with retirement and provident fund service providers and employees.
* Facilitate processes relating to retirement, death benefit claims, and employee benefits.
**Recruitment \& Onboarding**
* Coordinate recruitment activities with line management and service providers.
* Prepare and distribute internal job advertisements.
* Receive, track, screen, and shortlist applications.
* Participate in interview processes alongside hiring managers.
* Manage appointment and regret communication with candidates.
* Coordinate onboarding and induction programmes for new employees.
* Conduct post\-engagement interviews and provide feedback on onboarding effectiveness.
**Employee Relations Support**
* Provide first\-line HR guidance to employees and management on policies and procedures.
* Support disciplinary, grievance, and corrective action administration.
* Maintain accurate employee relations records.
* Assist with employee wellness initiatives.
* Participate in management and employee representative meetings.
* Prepare meeting minutes and maintain records of engagement outcomes.
**Customer Service \& Stakeholder Support**
* Respond to employee HR queries professionally and timeously.
* Build and maintain effective working relationships with internal and external stakeholders.
* Support HR visibility initiatives through regular workplace engagement and walkabouts.
* Ensure service delivery standards are maintained across HR processes.
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