Hatch
Client Operations & Strategy (Lawyer) @ Matilda Migration
Melbourne, Victoria, AustraliaUSD 100
About the role
Co\-founded by ex\-Eucalyptus and ex\-BGC operators, Matilda Migration is completely reimagining the visa application process in Australia by building a first\-of\-its\-kind digital migration platform. We've recently secured Seed\-stage funding and are growing fast \- this is your chance to get in early and help redefine an outdated industry.
**Overview**
* We’re hiring another lawyer to join our lean, high\-performance team \- and if you're a lawyer looking to broaden your horizons beyond a traditional legal career, this role could be for you.
* You'll play a critical role in delivering outstanding legal services to our clients, whilst simultaneously helping to shape the digital product we're building to scale our impact.
* We're looking for an admitted lawyer with a start\-up mindset \- someone who thrives when working autonomously, enjoys streamlining processes with tech, and is driven by impact.
* This role is perfect for a lawyer who wants to move into startups, as it's an opportunity to utilise your legal experience whilst building a much broader operational skill set and business acumen.
**What You’ll Be Doing:**
* Own the Client Journey: You’ll manage the client relationship and coordinate the visa application process end\-to\-end using the Matilda platform \- from eligibility screening right up to lodgement.
* Deliver Excellent Outcomes: Work with senior lawyers and migration experts to prepare and review visa applications with a high attention to detail, and a focus on the client experience.
* Streamline and Systematise: Identify workflow bottlenecks and help implement tools and processes that improve speed, quality, and consistency.
* Wear Multiple Hats: Collaborate across functions \- in an early\-stage startup, you’ll have exposure beyond pure legal work, including Operations, Growth and Product.
**Job Requirements**
* A law degree and 1–3 years of experience working as a lawyer.
* Demonstrated track record of outperforming peers in academic, professional, or extracurricular settings.
* High ownership and agency \- you work autonomously, identify problems before they become blockers, and take pride in doing things well.
* A client\-obsessed mindset \- you consistently put client outcomes first, and use this to guide decisions and problem\-solving.
* Exceptional written and verbal communication skills.
* Strong organisational ability and attention to detail under pressure.
**Nice\-to\-Have**
* Experience in a startup, or in the migration or legal tech sector.
* Experience using tools like HubSpot, Notion, Slack.
* Interest in or knowledge of the Australian visa system (training will be provided).
**Logistics**
* Location: Melbourne
* Work arrangement: Hybrid
* Job Type: Full\-time
* Compensation: Competitive salary \+ equity
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**Please consider applying even if you don't meet 100% of what’s outlined**
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**Key Responsibilities**
* 🚀 Owning the client journey
* ✅ Delivering excellent outcomes
* ⚙️ Streamlining and systematising
**Key Strengths**
* ⚖️ Law degree and 1\-3 years of experience
* 🚀 Ownership and agency
* 🌟 Client\-obsessed mindset
* 🔍 Exceptional communication skills
* ⚙️ Organisational ability and attention to detail
**Why Matilda Migration is partnering with Hatch on this role.**
*Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.*
**A Final Note: This is a role with Matilda Migration not with Hatch.**
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