Pharmacy Floor Operations Manager

Description: **Job Description:** Young At Heart Pharmacy is seeking a motivated and customer\-oriented individual to join our team as the Pharmacy Floor Operations Manager. We are seeking a leader who can efficiently ensure fulfillment of customers' pharmaceutical needs by managing the team to accomplish quarterly key initiatives. **Parent Owner:** Custom Health provides a comprehensive tech\-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates fully automated owned and network pharmacies, at\-home medication management solutions, real\-time clinical oversight by 200\+ pharmacist\-lead clinicians and the collection of real\-time, real\-world data and insights. **Responsibilities:** * Develop, update and maintain departmental policies and procedures, goals, objectives, quality assurance programs, safety, environmental and infection control standards * Assure all policies and procedures are being followed to ensure prescriptions and deliveries are accurate and shipments are ready on\-time daily * Adjust workflow and staffing to prevent overtime and maintain budget at or below expectations * Develop and counsel direct reports; nourish employee morale; minimize turnover of productive/skilled employees * Oversee staffing and other operations functions where technical personnel are the primary support resource * Prepare work schedules, assign personnel, evaluate work performance and make recommendations for personnel action * Manage team leads who subsequently supervise team members in pharmacy operations * Establish rapport with team members and support their professional development * Conduct annual Performance Reviews * Develop Team Leads and other technical personnel for greater roles and growth within the company * Attend meetings as required and participate in training * Other duties as assigned Requirements: * Pharmacy Technician License obtained by the Indiana Board of Pharmacy * Minimum of 2 years of managerial experience in a pharmacy setting