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A global Fortune 500 company, provider of software solutions for Manufacturing industry
Customer Success Manager
TokyounknownUSD 10,000,000–17,000,000
Skills
Background in Automotive or Manufacturing industriesProven ability to engage with C-level executives and business decision-makersExperience leading transformation or program management initiatives
About the role
Customer Success Manager Company ProfileA global Fortune 500 company, provider of software solutions for Manufacturing industry. Enable manufacturers to optimize their product development, production, and maintenance processes, thereby enhancing their competitiveness in the global market. The RoleAs a Customer Success Manager, you'll be the trusted advisor for Enterprise and Strategic accounts, managing the complete customer journey from onboarding through value realization. You'll work closely with customers to ensure they successfully adopt our SaaS solutions and achieve measurable business outcomes. Key Responsibilities:Own all post-sales activities to drive measurable business value for customers using our cloud productsLead quarterly business reviews with C-suite executives such as CIOs, CTOs, and CEOsGuide customers through onboarding, focusing on fast time-
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