Assistant Manager/Senior Executive - Export Customer Service & Sales Coordinator

**📣 We Are Hiring:** Assistant Manager / Senior Executive \- Export Customer Service \& Sales Coordinator **Location:** Singapore **Employment Type:** Full\-Time /Hybrid We are seeking a dedicated and detail\-oriented Export Customer Service \& Sales Coordinator to join our growing team. This role is ideal for individuals with solid experience in export operations, Incoterms, and international shipping documentation, who are confident working in a fast\-paced and customer\-focused environment. You will act and function as "brain" of process improvements and change maker. ✨ Key Responsibilities Manage export customer orders from enquiry, quotation, order processing, to shipment and invoicing Provide prompt and professional customer service to overseas customers and partners Prepare, verify, and manage all export shipping documents (e.g., commercial invoice, packing list, COO, BL/AWB, certificate of analysis, etc.) Ensure full compliance with Incoterms, customs requirements, and destination country regulations Liaise with internal teams, freight forwarders, warehouses, and customers to ensure smooth and timely delivery Track shipments, monitor dispatch schedules, and proactively resolve delays or logistics issues Support the sales team with documentation, order follow\-ups, and customer communication 🎯 Requirements Minimum 2 years of experience in export coordination or international customer service Strong knowledge of export Incoterms (FOB, CIF, EXW, DAP, DDP, etc.) Hands\-on experience preparing export shipping documentation Good understanding of global trade requirements and export compliance Proficient in MS Office; experience with ERP systems (e.g., Business Central) is an advantage Excellent communication, organisational skills, and attention to detail Ability to work independently and manage time\-sensitive tasks effectively 🌍 Why Join Us? Opportunity to work in a dynamic international business environment Collaborative and supportive work culture Career growth and professional development opportunities Competitive remuneration package Hello! You'll be joining a family of People Dedicated to Safety! We're a distributor for PPE, technical services and consumer products! PPE stands for Personal Protective Equipment, in case you didn't know. Our HQ is in S'pore, with regional subsidiaries and partners across SE Asia and expanding globally. So join us, so we can all grow together!