Johnson Controls
Logistics Analyst
Basildon, ENG, GB
About the role
At Johnson Controls, our global supply chain plays a critical role in delivering products and services to customers around the world. As a Logistics Coordinator, you will be responsible for managing international transportation activities, ensuring the efficient, compliant, and cost\-effective movement of spare parts and compressors across global markets.
This is an exciting opportunity for a logistics professional who enjoys working in a fast\-paced international environment, collaborating with customers, suppliers, freight partners, and internal stakeholders to deliver exceptional service and operational excellence.
**What You Will Do**
* Manage international export shipments of spare parts and compressors to internal and external customers worldwide.
* Coordinate import shipments from global suppliers, ensuring timely and accurate delivery.
* Organize and manage drop shipment activities across multiple regions.
* Prepare, review, and issue shipping and customs documentation required for international transportation.
* Act as the primary point of contact for freight forwarders, carriers, customs brokers, and logistics service providers.
* Communicate shipment status, delivery updates, and transportation\-related information directly with customers and internal stakeholders.
* Ensure all import and export activities comply with applicable trade regulations, customs requirements, and company compliance standards.
* Monitor transportation performance and benchmark freight rates across logistics providers to support cost optimization initiatives.
* Identify and implement improvements to local logistics processes and transportation solutions.
* Support continuous improvement initiatives aimed at enhancing service levels, efficiency, and supply chain performance.
**How You Will Do It**
* Build strong working relationships with freight carriers, suppliers, customers, and internal teams.
* Proactively manage shipment exceptions, delays, and transportation challenges to minimize business impact.
* Ensure accurate and timely preparation of shipping documentation and records.
* Maintain a high level of attention to detail when managing compliance, customs, and transportation requirements.
* Analyze logistics performance and identify opportunities for operational improvements and cost savings.
* Prioritize multiple shipments and competing deadlines while maintaining service quality.
* Collaborate effectively across functions including customer service, procurement, warehouse operations, and trade compliance teams.
**What We Look For**
**Required**
* Experience in freight forwarding, transportation, logistics, shipping, or international trade operations.
* Solid understanding of import and export processes, including shipping documentation, goods flow, and information flow.
* Knowledge of transportation and logistics principles.
* Familiarity with international shipping regulations and trade compliance requirements.
* Strong customer service and stakeholder management skills.
* Proficiency in Microsoft Office, including Excel, Outlook, Word, and PowerPoint.
* Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.
* A proactive, results\-oriented approach with excellent problem\-solving abilities.
* Ability to work both independently and as part of a collaborative team.
* Strong written and verbal communication skills in English.
**Preferred**
* Experience within a freight forwarding, manufacturing, industrial, or supply chain environment.
* Air freight experience.
* Knowledge of customs procedures and international trade regulations.
* Experience working with ERP systems, particularly Oracle.
* Exposure to freight cost analysis, carrier performance management, or transportation optimization initiatives.
* Understanding of spare parts logistics or aftermarket supply chain operations.
**Why Join Johnson Controls?**
At Johnson Controls, you'll become part of a global organization with a strong commitment to innovation, operational excellence, and customer success.
You'll benefit from:
* Exposure to global supply chain and logistics operations.
* Opportunities to collaborate with international teams and stakeholders.
* A role with end\-to\-end ownership and visible business impact.
* Continuous learning and professional development opportunities.
* A collaborative and inclusive work environment that values new ideas and continuous improvement.
* The chance to contribute directly to improving customer experience and supply chain performance worldwide.
\#LI\-DD1
\#LI\-Hybrid
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