Project Manager - PM 26-00846

**Job Title:** **Project Manager** ---------------------------------- **Location:** New York, NY **Duration:** 6 Months **Position Overview** --------------------- We are seeking an experienced **Project Manager** to support enterprise\-level technology initiatives. This role requires strong leadership across people, programs, projects, and budgets, along with the ability to manage complex deployments, coordinate cross\-functional teams, and ensure delivery within established timelines. The ideal candidate will bring a strong customer\-service mindset, excellent communication skills, and the ability to work effectively in fast\-paced, high\-pressure environments. **Key Responsibilities** ------------------------ * Manage personnel, program, project, and budget development activities * Coordinate with cross\-functional teams to define project requirements, deliverables, timelines, and resource needs * Identify and secure appropriate resources to achieve project milestones and deliverables * Collaborate with stakeholders to ensure successful deployment within established schedules * Accurately document project activities, including deployment checklists, release forms, asset data, work logs, and activity summaries in designated systems * Track project progress and maintain detailed records to ensure accurate reporting and compliance * Provide hands\-on troubleshooting support for end\-user devices as needed * Utilize diagnostic tools to troubleshoot network connectivity, workstation hardware/software, and application\-related issues * Adhere to defined deployment schedules and escalate issues that exceed scope for resolution * Ensure compliance with established IT policies, procedures, standards, and operational guidelines * Maintain inventory records, process warranty returns, and manage assigned equipment and parts * Deliver professional, customer\-focused support during project implementations * Manage time effectively, prioritize tasks, schedule activities, and maintain professionalism under pressure * Travel to multiple facilities within the assigned geographic area as required * Support after\-hours work, including nights, weekends, and holidays, when necessary * Perform additional duties as assigned **Minimum Qualifications** -------------------------- * Proven experience delivering demand management, portfolio oversight, and reporting solutions within an IT PMO or governance environment * Strong background in financial management, program and project management, SLAs, incident reporting, change management, and risk analysis * Demonstrated ability to lead teams, manage multiple direct reports, and act as a liaison between technical and business stakeholders * Excellent written and verbal communication skills with strong stakeholder management abilities * Ability to navigate complex organizational environments and manage competing priorities **Core Competencies** --------------------- * Leadership and team development * Quantitative and qualitative analytical skills * IT solution development lifecycle management * Demand intake, prioritization, and change management * Operational process and procedure development * Customer service orientation with strong influencing skills * Strategic relationship building across business and technology teams **Preferred Qualifications** ---------------------------- ### **Certifications** * Project Management Professional (PMP) – Preferred * Certified Scrum Master – Preferred * ISACA CISA – Nice to have * Six Sigma Green Belt – Nice to have ### **Technical \& Domain Experience** * Budget and portfolio management * IT governance, control, risk, and audit frameworks (e.g., COBIT) * Agile project management methodologies * IT shared services or enterprise technology environments * Proficiency with Microsoft Office, Project, Visio, and SharePoint * Experience in healthcare or regulated industries preferred **Education** ------------- * Master’s degree in Healthcare Administration, Business Administration, Public Administration, Psychology, or a related field with relevant managerial experience **OR** * Bachelor’s degree in a related field with additional years of progressive managerial and project leadership experience **OR** * An equivalent combination of education, training, and experience **Experience** -------------- * 8–10 years of experience in IT program and project management