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Berry Street
Platform Support Associate
["United States"]unknown
Skills
Experience providing customer or technical support in a software or platform environmentAbility to troubleshoot and resolve user issues with software systemsStrong communication skills for assisting registered dietitians and healthcare professionalsFamiliarity with healthcare administration processes such as insurance verification and claims billingAbility to work independently and manage multiple support requests efficientlyProblem-solving skills to address platform-related technical issuesUnderstanding of healthcare insurance systems and workflows is preferred
About the role
About the jobBerry Street is a business-in-a-box platform enabling registered dietitians to start and scale private practices that accept health insurance. We provide all of the software needed to run a thriving practice—plus administrative services like insurance contracting, eligibility verification, customer support, claims billing, and even patient acquisition.Our MissionWe’re tackling America’s most compr
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