Customer Project Manager

**G\+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co\-operation within G\+D.** **At Payment Technology, our mission is to be at the start of every transaction and to make it secure and simple. We also create contemporary payment and banking solutions for our digital age. As a one\-stop shop, we produce and personalise hundreds of millions of payment cards every year and store their "digital twins" \- mobile and digital. Would you like to actively shape the digital transformation with us?** **ABOUT THE JOB:** As a Customer Project Manager, you will be responsible for delivering customer and internal projects **on time, on budget, and with outstanding quality**. You will manage technical, operational, and customer requirements while ensuring clear communication, solid documentation, and the successful transition of each project into business\-as\-usual environments. Your work directly contributes to customer satisfaction, revenue growth, and the overall success of the ePayments business.The key responsibilities of the position are as follows, but not limited to: * Lead and manage customer and internal ePayments projects from planning to go‑live. * Gather, document, and align customer requirements with G\+D’s product portfolio. * Build complete project timelines and ensure accurate tracking and reporting. * Coordinate across internal teams and external stakeholders to deliver project outcomes. * Support Sales with technical insights and participate in customer meetings, workshops, and weekly calls. * Design solutions across the full ePayments portfolio (physical to digital). * Ensure project documentation, approvals, and sign‑offs are completed at all required milestones. * Manage and monitor product change requests (time/cost estimates, implementation, tracking). * Drive continuous improvement, internal collaboration, and customer satisfaction * To also ensure that their job goals are completed by striving for **Quality, Trust and Security** at all times. **MINIMUM ACADEMIC QUALIFICATIONS:** ------------------------------------ * Bachelor’s degree in Mathematics, Computer Science, Business Administration, or similar field. * Project Management certification (IPMA, Prince2, Agile, etc.) * Advanced proficiency in MS Office (Project, Word, Excel, PowerPoint, Visio). **PROFESSIONAL EXPERIENCE:** ---------------------------- * 3–5 years experience in project management (technical or customer‑facing). * Technical background or strong technology affinity (advantage). * Understanding of EMV® technology and banking infrastructure (added advantage). **DESIRED COMPETENCIES:** ------------------------- * Strong ability to multitask and manage multiple projects simultaneously. * Experience working in cross‑matrix environments (operations, technical, customer service). * Skilled at analysing risks, estimating timelines, and delivering against deadlines. * Excellent communication, coordination, and presentation skills. * Strong project documentation abilities. ### ### **A look behind the scenes** ### **JOB OFFER****Job Details** --------------- **Job Title** Customer Project Manager **Business Sector** Giesecke and Devrient ePayments South Africa (Pty) Ltd Honeydew Johannesburg **Requisition ID** 26583 **Location** Johannesburg, ZA **Career level** Experienced and Graduates **Job Type** Fulltime, Permanent We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.