Jobs in Waukesha Wi

4 open positions found · Salary range: From $40

Customer Service Manager

AmrizeWaukesha, WI

From $195/yr

Join the Gaco team, a trusted name in building envelope solutions with a heritage dating back to 1955. We’re seeking a Customer Service Manager who’s ready to be part of a company committed to formulating everyday success for every customer through innovative, reliable products used to adhere, seal, and protect at every level of the building envelope. POSITION: Customer Service Manager Position Summary The Customer Service Manager directs, manages and supports all aspects of the Customer Service function. RESPONSIBILITIES: (additional duties as assigned) * Directs, manages and supports all aspects of Customer Service function which includes oversight of all operations and deliverables associated with creating a “Best in Class” Customer Service Program * Anticipates the impact of the changing business environment on customer service + Develops strategies and implements programs to meet growth objectives + Evaluates on-going needs for customer service systems + Establishes high service standards and creates metrics to measure performance and monitor productivity * Evaluates Customer Service’s operating procedures, and makes changes to improve accuracy, efficiency or reduce waste and expense * Communicates roles, responsibilities, priorities and performance expectations to team members to ensure a highly productive team + Provides direction and coaching for staff professional development Accountabilities * Develop and launch strategic solutions and consistently meet Customer Service goals * Accuracy and timeliness of Customer Service transactions * Efficiency and effectiveness that available resources are used to achieve operational goals for Customer Service * Productivity and morale of staff * Ensure quality of Customer Service training * Adherence to company policy and procedures Authorities * Initiate tasks within established guidelines * Analyze and improve departmental processes * Enforcement of departmental policies * Hire, reward and discipline employees Complexity Work is performed with minimum of direction and supervision: has significant latitude in determining work objectives and goals. Regular use of independent judgment is required. Erroneous decisions and/or failure to get results may cause serious delays or substantially increase costs; may cause poor employee or customer relationships. Education, Experience And/Or Skills Required * Bachelor’s or Associates degree preferred and five to seven years related experience, including three years in a management role specifically in customer service environment * Experience in manufacturing is required * Demonstrated ability in building and maintaining a high performing team * Proven ability to communicate effectively with people at all levels of the organization in multiple functions * Must demonstrate a passion for process improvement, innovation, and providing a quality customer experience * Ability to analyze data, prioritize resources, and deliver on a vision in a highly competitive and rapidly changing environment * Must possess excellent analytical, critical thinking and problem solving ability * Communicate roles, responsibilities, priorities and performance expectations to team members to ensure a highly productive team * Strong aptitude with Microsoft Excel, Word and PowerPoint. * Set priorities that support strategic direction * Stay informed and act on information about customer needs Physical / Mental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Regularly required to sit, stand, bend, reach, climb and move about the facility. * Regularly utilizes depth perception, peripheral vision and close focus. * Regularly operates a computer, computer accessories and phone equipment. * May occasionally lift up to 20 lbs. * Occasionally stoops, kneels, reaches, fingers, and carries. * Ability to hear at normal speaking levels. Working Conditions Office setting / Warehouse floor #BuildingEnvelop #Amrize Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

4 days agovia jobspyApply ›

Mechanical Engineer I

Generac Power SystemsWaukesha, WI, US

From $65/yr

We believe power is a promise - a shared commitment to be there for others when it matters most. ===================================================================================================== For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us? Generac Home is hiring a The Mechanical Engineer I. In this role you will be responsible for providing engineering input to the product development projects assigned to him/her including interfacing with the cross functional team consisting of engineering, operations (industrial engineering, production, and material procurement), sourcing, quality, service, and marketing. Essential Duties and Responsibilities: * Designs, validates, and brings new products to market * Provide new product development support in the Industrial, Commercial, Residential and/or Retail Generator or Power Tool product area including; Creating and maintaining CAD models, drawings, and BOMs, Supporting product development plans (schedule, product cost, meeting design inputs). Interfacing with internal company personnel, Provide technical support for assigned products * Specifies precise new product functional requirements; designs, tests and integrates standard, less complex components to produce final designs; and evaluates the design's overall effectiveness, cost (including cost/benefit analysis), reliability (risk analysis), and safety * Designs, develops, executes and evaluates fitness-for-use testing, product specifications and process validation plans for standard products and/or components; creates and reviews material part specifications and bills of materials * Collaborates with internal manufacturing partners, contract manufacturers, designers and product specialists to optimize basic designs for manufacturability * Utilizes CAD (Computer Aided Design) or CAE (Computer Aided Engineering) systems to model new designs and produce detailed engineering drawings Minimal Qualifications: * Bachelor of Science in Mechanical or Electrical Engineering or related Engineering discipline * At least 3 months of relevant working experience Preferred Qualifications: * Experience with 3D modeling to include Creo or SolidWorks * Experience with machine design Knowledge, Skills, and Abilities: * Ability to perform detail oriented work with a high level degree of accuracy * Ability to translate technical information to all audiences * Uses basic engineering knowledge to improve products or services * Able to solve basic engineering problems * Good decision-making skills * Proficient oral and written communication While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. #LI-HR1 “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

6 days agovia jobspyApply ›

Marketing Manager

MRA Recruiting ServicesWaukesha, WI

From $40/yr

The Marketing Manager supports the firm's marketing and client engagement efforts, helping to enhance brand visibility, strengthen client relationships, and support financial advisors through effective communication and strategic marketing initiatives. Responsibilities: Digital Marketing Management * Create photography and video, including operating equipment, editing, and directing subjects. * Update website content, advisor bios, and blog posts * Support social media scheduling, posting, and engagement monitoring across approved platforms * Perform email marketing tasks, including segmentation of client lists and reviewing emails for compliance Content \& Campaign Support * Draft and edit marketing materials such as newsletters, market updates, email communications, and blog posts, ensuring content aligns with compliance standards and firm branding * Preparing client-facing presentations and investment commentary summaries * Executes marketing campaigns focused on client education, brand awareness, and lead generation * Monitor and report on campaign effectiveness, including metrics related to client engagement and prospect activity Market \& Industry Research * Conduct research on market trends, industry developments, and competitor activity within the wealth management sector * Compile insights into clear summaries to support internal strategy and firm communication initiatives * Create annual marketing recommendations based on market research and IAG’s direction Event Planning Coordination * Schedule annual calendar of events * Work with venues, caterers, speakers, entertainment, and other vendors to provide all services needed for events * Communicate important event information staff and clients through email, website, social media, and promotional items Required Skills \& Qualifications: * Associate’s degree in marketing, Communications, Business, Finance, or related field required, bachelor’s degree preferred, plus 2-3 years of experience in a marketing role * Strong written and verbal communication skills, with the ability to translate financial topics into clear client-friendly language * Excellent organizational skills and ability to manage multiple projects simultaneously * Proficiency with Microsoft Office (Word, Excel, PowerPoint), design tools such as Canva or Adobe Creative Cloud products preferred * Familiarity with CRM systems and digital marketing tools is a plus * Ability to work collaboratively while maintaining attention to detail * 2 years of experience working in financial services or a regulated industry preferred * Knowledge of FINRA/SEC compliance considerations for marketing materials preferred * Experience managing a budget, negotiating contracts, working with outside vendors preferred For over 40 years, IAG team members have provided the highest level of service. We are dedicated to continuing our mission to help our clients make sound wealth management decisions so they can pursue their goals. If you're a detail-oriented marketing professional who enjoys leading projects, creating engaging content, and helping a team succeed, we'd love to hear from you. Apply today! We Make it Easy Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter. Powered by JazzHR MLnOvbhKJw

via jobspyApply ›

Marketing Manager

IAG Wealth PartnersWaukesha, WI

From $40/yr

The Marketing Manager supports the firm's marketing and client engagement efforts, helping to enhance brand visibility, strengthen client relationships, and support financial advisors through effective communication and strategic marketing initiatives. Responsibilities: Digital Marketing Management * Create photography and video, including operating equipment, editing, and directing subjects. * Update website content, advisor bios, and blog posts. * Support social media scheduling, posting, and engagement monitoring across approved platforms. * Perform email marketing tasks, including segmentation of client lists and reviewing emails for compliance. Content \& Campaign Support * Draft and edit marketing materials such as newsletters, market updates, email communications, and blog posts, ensuring content aligns with compliance standards and firm branding. * Preparing client-facing presentations and investment commentary summaries. * Executes marketing campaigns focused on client education, brand awareness, and lead generation. * Monitor and report on campaign effectiveness, including metrics related to client engagement and prospect activity. Market \& Industry Research * Conduct research on market trends, industry developments, and competitor activity within the wealth management sector. * Compile insights into clear summaries to support internal strategy and firm communication initiatives. * Create annual marketing recommendations based on market research and IAG’s direction. Event Planning Coordination * Schedule annual calendar of events. * Work with venues, caterers, speakers, entertainment, and other vendors to provide all services needed for events. * Communicate important event information staff and clients through email, website, social media, and promotional items. Required Skills \& Qualifications: * Associate’s degree in marketing, Communications, Business, Finance, or related field required, bachelor’s degree preferred, plus 2-3 years of experience in a marketing role. * Strong written and verbal communication skills, with the ability to translate financial topics into clear client-friendly language. * Excellent organizational skills and ability to manage multiple projects simultaneously. * Proficiency with Microsoft Office (Word, Excel, PowerPoint), design tools such as Canva or Adobe Creative Cloud products preferred. * Familiarity with CRM systems and digital marketing tools is a plus. * Ability to work collaboratively while maintaining attention to detail. * 2 years of experience working in financial services or a regulated industry preferred. * Knowledge of FINRA/SEC compliance considerations for marketing materials preferred. * Experience managing a budget, negotiating contracts, working with outside vendors preferred. For over 40 years, IAG team members have provided the highest level of service. We are dedicated to continuing our mission to help our clients make sound wealth management decisions so they can pursue their goals. If you're a detail-oriented marketing professional who enjoys leading projects, creating engaging content, and helping a team succeed, we'd love to hear from you. Apply today!

1 week agovia jobspyApply ›

Track these jobs with JobFu

Get AI-powered resume tailoring, application tracking, and job alerts for these roles. Sign up free.