Receptionist and Office Administrator
Job Description: Office Administrator Location: Twyning (with occasional travel to Cheltenham, Pershore, and Ledbury) Contract: Full-time, permanent Salary: Competitive, based on experience Start Date: As soon as possible About Us Crowthers Chartered Accountants are a firm of accountants with offices in Twyning, Pershore, Cheltenham and Ledbury. Our specialist agricultural team are based at our rural Twyning office. We have grown rapidly over the last few years due to the excellent quality of service we offer our clients which is testament to our dedicated, hardworking and passionate team. We have a team of nearly 40 staff across the 4 offices, and we are very focused on building and retaining our amazing team, seeking to promote from within which is shown by the fact that many of our directors are home grown talent. Our culture is built around traditional family values: loyalty, mutual respect, and a strong sense of belonging. We believe in relationships—within our team and with our clients. We are proud of our Company values and look for candidates who can demonstrate their ability to align with these: Respect; Teamwork; Worth Ethic; Conscientiousness; and Commercial Vision. To support the growth and development of our Agricultural Accounts team in Twyning, we are currently looking for an Office Administrator. The Role We are looking for a proactive, dynamic and hardworking individual to support the team in Twyning with all reception and administration duties. Provide full administrative and secretarial support to the Twyning team and management. Act as the first point of contact for clients and visitors, delivering a professional and welcoming experience. Manage incoming calls, emails, post, and general office correspondence. Maintain and update internal systems and databases. Support with client onboarding and credit control processes. Assist with tax return administration and occasional company secretarial tasks. Monitor internal deadlines and reporting requirements. Collaborate with the wider admin team across all offices to improve and streamline processes Essential qualities Proven experience in a receptionist or administrative role, ideally within an accountancy or professional services environment. Strong IT skills, particularly in Microsoft Word and Excel. Experience with accounting software (desirable but not essential). Excellent communication and interpersonal skills. High attention to detail and strong organisational abilities. A proactive, flexible, and enthusiastic approach to work. A team player who is keen to learn and contribute to continuous improvement. What We Offer A competitive salary and benefits package. Ongoing training and development opportunities. A supportive and friendly working environment. Opportunities to work across multiple offices and collaborate with a wider team. A culture that values work-life balance and employee wellbeing. Early finish on a Friday. 20 days holiday entitlement plus the opportunity to buy an additional 5 days annual leave each year. Generous pension contributions. Group life assurance (x4 salary). Birthday day off (after 12 months service). Birthday lunch. Regular social events including Christmas and Summer party. Monthly ‘posh’ coffee runs. Fruit bowls. * Professional subscription funded. How to Apply If you’re interested in joining a forward-thinking firm where your contribution will be valued, we’d love to hear from you. Please send your CV and a short covering email to hr@crowthers.co.uk Job Type: Full-time Work Location: In person Job Types: Full-time, Part-time, Permanent Pay: £26,000.00-£30,000.00 per year Expected hours: 18.75 – 37.5 per week Work Location: In person