Role: Medical Lab Tech / Medical Technologist Responsibilities * Perform diagnostic testing and analyze specimens to support patient care * Ensure quality control and accuracy of laboratory results * Support timely processing and reporting of test outcomes * Contribute to maintaining high standards of laboratory operations Qualifications \& Skills * Knowledge of laboratory procedures and diagnostic testing * Strong attention to detail and commitment to quality * Ability to work collaboratively within a team * Desire for professional growth and contribution to medical research and innovation Key Duties: Conduct laboratory analyses, uphold quality standards, and support advancements in patient diagnostics and care within a dynamic, inclusive environment.
Description: AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital and at home. With supporting locations across the nation, AdaptHealth is the vital link in the healthcare ecosystem that bridges the gap between patients, providers, and high-quality, compassionate care. If you’re passionate about making a meaningful and lasting difference in the lives of patients, we invite you to explore a career with AdaptHealth. The Adapt Difference * Commitment to Our People – Support, Development, and Advancement Opportunities * Competitive Compensation and Incentives * Comprehensive Total Rewards \& Benefits * Industry-Leading Care \& Innovation * Responsible Environmental Stewardship About the Role Operations Manager The Manager of Operations oversees daily operations within one or multiple branch locations, providing leadership, guidance, and coordination to ensure accurate and timely distribution of medical equipment, supplies, and services to patients' homes. This role collaborates with leadership, health systems, hospice partners, and key community referral sources to continuously improve patient services. The Manager of Operations serves as the site leader when on-site at assigned location(s) and is responsible for appointing a designee to serve in this capacity during their absence. Job Duties * Serves as the site leader when on-site at assigned location(s), ensuring operational continuity and appointing a qualified designee to assume site leadership responsibilities during absences. * Oversees daily branch operations including Delivery, Warehouse, Logistics, and Respiratory staff (with appropriate clinical supervisory support, as required) to ensure timely and efficient execution of services. * Manages branch budget, monitors financial performance against targets, and controls operational costs to achieve profitability and efficiency goals. * Ensures all branch services comply with federal, state, and local regulations, including requirements from CMS, Department of Health, DOT, FDA, OSHA, and the company's accreditation organization. * Oversees delivery fleet management including vehicle maintenance, safety compliance, DOT requirements for drivers, and accident/incident management. * Ensures the dispatch team routes orders efficiently, meeting, or exceeding productivity and cost-per-delivery goals while ensuring timely and accurate service delivery. * Controls branch-level inventory and places purchase orders in accordance with company restocking protocols, collaborating with department leaders to ensure timely, efficient, and clinically safe delivery of goods and services. * Monitors and achieves key performance indicators including delivery times, order accuracy rates, patient satisfaction scores, and operational efficiency metrics. * Oversees branch facility maintenance, warehouse organization, safety standards, and equipment maintenance (forklifts, warehouse equipment, etc.). * Manages operational systems and technology platforms (routing software, inventory management, DME systems) to drive process improvements and operational efficiency. * Identifies service trends, addresses customer concerns, and conducts root cause analysis to implement corrective measures and improve patient experience. * Collaborates cross-functionally with Billing, Customer Service, Clinical, and other departments to resolve complex operational and patient issues. * Maintains relationships with ordering physicians and referral sources, communicating patient status changes through visit reports and timely correspondence. * Communicates regularly with regional and departmental leadership to align delivery resources with organizational goals and metrics for patient care, safety, personnel, and maintenance. * Contributes to regional and organizational growth initiatives, driving process improvement and operational efficiency projects. * Ensures initial and ongoing staff training occurs regularly with accountability measures, achieving operational and regulatory audit goals. * Assists in resolving patient equipment problems during emergency conditions and supports preventative maintenance and service checks on home respiratory equipment. * Assumes on-call responsibilities during non-business hours in accordance with company policy. * Participates in continuing education and professional development to maintain current knowledge of industry standards, techniques, and AdaptHealth's HME products and services. * Maintains patient confidentiality in compliance with HIPAA guidelines and completes all assigned compliance training and educational programs. * Adheres to AdaptHealth's Compliance Program and all applicable company policies, procedures, and patient protocols. * Performs other related duties as assigned. Management/Supervision * Recruits, selects, and hires qualified staff; provides effective onboarding, comprehensive training, and regular performance feedback. * Develops workforce plans, creates staff schedules to meet operational demands, and manages labor hours and overtime to control costs. * Communicates job expectations, monitors performance, and provides coaching, counseling, and disciplinary action as needed to achieve staff results. * Establishes annual departmental goals and objectives aligned with the organization's strategic priorities. * Achieves organizational performance and retention goals, including timely completion of employee performance evaluations. Competency, Skills and Abilities * Leadership Skills * Strong ability to co-manage in a multi-site environment * Independent Thinker and Decision Maker * Strong analytical and critical thinking skills with attention to detail * Excellent verbal and written communication * Excellent customer service skills * Proficient computer skills and knowledge of Microsoft Office specifically Excel * Ability to prioritize and manage multiple projects * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Requirements: Education and Experience Requirements * An associate degree from an accredited college required, bachelor’s degree preferred * Five (5) years’ experience in the HME leadership is required * Relevant experience in health care, insurance customer services, claims, billing is preferred * Valid and unrestricted driver’s license in the state of residence Physical Demands and Work Environment * Work environment will be stressful at times, as overall office activities and work levels fluctuate * Must be able to bend, stoop, stretch, stand, and sit for extended periods of time * Subject to long periods of sitting and exposure to computer screen * Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use * Must be able to lift 50 pounds as needed * Excellent ability to communicate both verbally and in writing * May be exposed to angry or irate customers or patients * Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. * Maybe required to travel as needed Total Rewards \& Benefits Program * Comprehensive medical, dental and vision coverage (eligible first of the month following hire) * 401(k) with company match * Paid Time Off Plans including 6 paid holidays * Employee Stock Purchase Plan * Paid Parental Bonding Leave * Short and Long-term Disability Insurance * Life and AD\&D Insurance * Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) * CVS Minute Clinic and Teledoc access * Spousal Advantage Reimbursement Plan * Identity Theft Protection and Legal Plan * Applicable waiting periods apply Requirements Disclosure * Company conducted Background Check is required for all roles * Company conducted Motor Vehicle Record Check is required for driving roles * Clinical roles require valid licensure/certification, where applicable In accordance with Florida law, candidates applying for positions located in Florida are required to undergo background screening through the Florida Care Provider Background Screening Clearinghouse, as applicable. As required, we are providing all applicants with access to the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com In accordance with California law, candidates applying for positions located in California that require on-site presence at a Home Medical Device Retailer (HMDR) facility must obtain a California Department of Public Health (CDPH) Exemptee License. This license requires completion of state-approved training and a course completion certificate, as HMDR facilities are required to have an Exemptee physically present during all hours of operation in lieu of a pharmacist. Applicants must include proof of required training with their license application or disclose their intent to obtain. More information on the CDPH HMDR program and approved training options can be found here: https://www.cdph.ca.gov/Programs/CEH/DFDCS/Pages/FDBPrograms/HomeMedicalDeviceRetailProgram.aspx. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination. Ready to Make an Impact? If you're passionate about and committed to changing lives, we want to hear from you. Apply today and take the next step in your career with AdaptHealth!
Overview of the Position The Clinical Pharmacy Manager serves as the clinical and operational leader of the Medication Access Department. This pharmacist is responsible for overseeing medication access operations, staffing, workflow optimization, quality initiatives, prior authorization support, patient assistance program services, and clinical appeals activities throughout the organization. This individual is accountable for departmental performance, staff development, process improvement, and ensuring patients receive timely and affordable access to prescribed therapies. The pharmacist will maintain expertise in medication access programs, payer requirements, manufacturer assistance programs, and departmental workflows while serving as the clinical resource for complex medication access issues. The Clinical Pharmacy Manager must maintain competency in all departmental functions and provide direct operational coverage for Medication Access Technician positions as needed to ensure continuity of services. The Director of Clinical Pharmacy will provide oversight of this position. Qualifications Required * PharmD degree from an accredited College of Pharmacy * Current, valid pharmacist license in the state of primary practice site * Complex and innovative problem-solving, analytical, critical, and strategic thinking skills * Strong knowledge of pharmacy benefit management, insurance processes, prior authorization requirements, and medication assistance programs * Experience with electronic medical records and pharmacy-related software systems * Maintains at least the minimum Continuing Education requirements for keeping state licensure Preferred * At least one year of post-graduate residency training OR at least 2 years of experience in ambulatory care pharmacy, managed care pharmacy, specialty pharmacy, medication access, or related practice area * Previous supervisory or leadership experience * Board Certification in an applicable area of pharmacy practice Essential job Functions ADMINISTRATIVE/BUSINESS RESPONSIBILITIES * Oversees daily operations of the Medication Access Department * Develops and monitors workflows, quality measures, and key performance indicators * Maintains current knowledge of payer requirements, formularies, manufacturer assistance programs, and medication access resources * Develops policies, procedures, and training materials * Leads process improvement initiatives STAFFING AND SUPERVISORY RESPONSIBILITIES * Provides oversight and support for Medication Access staff * Assists with onboarding, training, competency assessment and development * Ensures adequate staffing coverage * Monitors productivity and quality metrics MEDICATION ACCESS RESPONSIBILITIES * Maintains expertise in all medication access programs and workflows * Oversees prior authorizations and patient assistance services * Serves as departmental escalation resource * Provides technician coverage as needed CLINICAL APPEALS RESPONSIBILITIES * Authors and submits complex clinical appeals * Develops evidence-based appeal letters * Collaborates with providers to obtain supporting documentation * Tracks outcomes and trends Skills * Clinical writing * Leadership * Problem solving * Workflow management * Effective communication * Time management Expectations * Behaves in accordance with company culture and policy * Maintains confidentiality * Continually seeks to learn and improve * Supports departmental and organizational initiatives * Performs other duties as assigned Performance Evaluation Areas * Medication Access Outcomes * Prior Authorization Approval Rate * Appeal Approval Rate * Turnaround Time * Productivity * Leadership * Staff Development * Quality of Work * Job Knowledge * Communication Skills * Dependability Key Performance Indicators * Prior authorization turnaround time * Prior authorization approval rate * Appeal approval rate * Patient assistance enrollment and renewal completion rate * Estimated patient cost savings * Staff retention rate * Documentation compliance rate * Workflow improvement projects completed Physical Requirements ========================= * Hearing: Adequate to perform job duties in person and over the telephone. * Speaking: Must be able to communicate clearly to patients in person and over the telephone. * Vision: Visual acuity adequately to perform job duties, including reading information from printed sources and computer screens. * Other: Requires occasional lifting and carrying items weighing up to 10 pounds unassisted in normal daily activities and up to 30 lbs. for other required work activities. Additionally, requires frequent bending, reaching, and repetitive hand movements (especially if keyboarding and writing), standing, walking, squatting, and sitting, with some lifting, pushing, and pulling exerted regularly throughout a regular work shift.