1st, 2nd and 3rd line Support
From $365/yr
Your support is key to the success of our traders, engineers, and all other teams. You remove blockades for everyone by implementing, supporting, and maintaining servers, networks, and all user devices. You will act as the first, second, and third level of support. To learn and grow, you need to be on top of your game and willing to take responsibility, acting autonomously to provide an IT environment that resolves issues and is ready to scale. - Fulltime on-site 1st, 2nd and 3rd line Support to our users - Support physical and virtual desktop environment, infrastructure components (like O365, AD, Email, MDM, Audio and Visual Communication systems) - Deploy enterprise updates for Windows and macOS, including applications such as Adobe, Java and other desktop applications - Install, modify and repair computer hardware and software (including servers, desktop and printers) - Troubleshoot, escalate and document computer network issues - Assist in-house Facilities Management with the execu