IT Intern-Business Analysis & Operations
Your future role at a glance: Department: Business Analyst Team Schedule: Summer 2026, (May- August), Full Time Location: Remote- Ascension Technologies Salary: $17.37 - $23.50 How you'll make an impact in this role: Internship Summary The Internship Program with Ascension is designed to provide an on-the-job learning opportunity aimed at gaining "real world" work experience in a large healthcare environment, supporting leadership with data driven insights that deliver value to those we serve. Ascension’s objective is to provide a working and learning environment where interns can develop the skills and competencies necessary to grow into successful professionals and potential Ascension associates. As a Business Analyst Intern, you will be embedded within our core Business Analyst Team to help turn raw data into actionable business insights. You will play a key role in enhancing our workflow efficiency and supporting our Talent Acquisition (TA) operations through advanced reporting and process improvement initiatives. What You Will Do As a Business Analyst Intern you will have the opportunity to participate in work within the Business Analyst Team. Reporting \& Data Analytics: You will utilize Google Sheets and SQL to fulfill reporting requests, manage data sets, and visualize key performance indicators (KPIs). Process Improvement: You will help identify bottlenecks in current team workflows and propose data-backed solutions to enhance overall operational efficiency. Talent Acquisition (TA) Support: Partner with the BA TA function to assist with data management, reporting, and process tasks related to organizational growth. ServiceNow \& Ticket Workflows: Gain hands-on experience navigating ServiceNow to manage business requests and analyze workflow trends. Presentations: Develop slide decks to present findings and "actionable insights" to team stakeholders. Essential Functions Requirements Gathering: Working with colleagues and stakeholders to gain an in-depth understanding of critical business requirements. Data Analysis: Analyzing data models to deliver logical conclusions, utilizing tools like Google Sheets (VLOOKUPs/Pivot Tables) and SQL. Solution Development: Developing innovative solutions for operational and strategic changes, particularly in process improvement. Process Invention: Proficient in inventing processes or systems; and conducting tests, surveys, and workshops to ensure positive outcomes. What minimum qualifications you'll need: Education: High school diploma equivalency OR Enrolled in accredited program specific to discipline required. What additional requirements you'll need: Education: Currently enrolled in a Bachelor's degree in Business, Computer Science, Healthcare Informatics, Linguistics, Operations Research, data science, technology degree, and/or a related technical field. Preferred Competencies: Technical Skills: Proficiency in Google Sheets (specifically VLOOKUPs and Pivot Tables) and an introductory understanding of SQL. Systems: Familiarity with workflow or ticketing systems (e.g., ServiceNow) is highly preferred. Presentation: Effective communication skills with the ability to create professional slide decks to communicate data findings. Work Style: Self-starter with a strong willingness to learn, work independently on assigned tasks, and take initiative to improve processes. Effective analytical, product and/or project management skills. Life at Ascension: Where purpose meets opportunity: Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Equal employment opportunity employer: Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer participates in the Electronic Employment Verification Program. Please click here for more information. Benefits: Paid time off (PTO) Various health insurance options \& wellness plans Retirement benefits including employer match plans Long-term \& short-term disability Employee assistance programs (EAP) Parental leave \& adoption assistance Tuition reimbursement Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.*