Implementation Manager Jobs

Implementation Manager - EMEA

From $25/yr

Who are we? We’re a passionate team of builders who are dedicated to delivering solutions that empower people. Today, we’re leveraging AI and gamification to build a vertical platform that is centered around improving the safety readiness of frontline workers in any high risk industry. If you are a doer who thrives in a dynamic, mission-focused environment, join us! Who are we looking for? As an Implementation Manager, you will be the bridge between initial sales and long-term customer success. You are not just overseeing an onboarding timeline; you are the strategic architect of the client’s initial experience, responsible for translating business objectives into technical deployment and ensuring immediate, demonstrable value realization. The role will sit within the Customer Success team, with the right candidate having the progression opportunity to lead and grow the implementation team. Key responsibilities * End-to-End Ownership: Execute the full client onboarding process for multiple clients simultaneously, taking ownership of the projects from the moment a deal closes through to a successful go-live. * Project Planning \& Execution: Develop and execute rigorous project implementation plans that accelerate Time-to-Value (TTV), proactively identifying and mitigating technical or operational roadblocks. * Technical Integration \& Consultative Partnership: Serve as a consultative technical partner, guiding client IT, Safety, and Learning stakeholders through complex integrations, security assessments, and hardware deployments to ensure zero-friction adoption. * Tailored Enablement \& Training Workshops: Develop instructional materials, user guides, and reporting frameworks tailored to the client’s specific deployment needs. * Stakeholder Management: Build strategic, long-lasting relationships with key client leads, serving as their trusted advisor during the high-stakes implementation phase. * Pre-Sale \& Pilot Support: Work closely with Account Executives to support pilots and trials, showcasing Pixaera’s value to prospective high-value clients. * Support and Issue Resolution: Act as the first line of support during implementation, applying incredible problem-solving skills to remove any friction that slows down adoption. * Cross Functional Collaboration: Work closely with the Product and Content teams to translate client requirements into actionable feedback, helping shape the future of the Pixaera platform. Who are you? A successful candidate will have the following skillsets and experience: * Proven experience leading or supporting the onboarding and project delivery of complex SaaS solutions. * Project Governance Expert: You possess a structured approach to project management, capable of balancing conflicting stakeholder priorities while maintaining a 'red-flag' mindset to resolve issues before they impact go-live timelines. * Solution-Oriented Problem Solver: You view implementation obstacles as opportunities to improve product delivery. You are comfortable navigating ambiguity and can independently pivot between high-level client strategy and granular technical troubleshooting. * A desire to help a startup scale from seed to IPO, thriving in a fast-paced, high-growth environment. * Experience leading meetings with senior stakeholders (IT, Safety, and HR) and driving project outcomes through clear communication. * Naturally tech-savvy and comfortable learning new technologies, including AI, VR/hardware and LMS integrations. * Experience in the Learning \& Development or LMS space is highly beneficial, but not essential. Success Metrics (How we measure impact): * Time-to-Value (TTV): Reducing the duration between contract signature and successful, utilized platform deployment. * Implementation CSAT: Maintaining high client satisfaction scores throughout the onboarding journey * Adoption Rates: Ensuring seamless integration that drives high early-stage user engagement. What you must be: * Passionately customer-focused, always aiming to understand and meet their needs. * Obsessive about quality and user experience, striving for excellence in everything you do. * A team player, valuing collaboration and open communication. * Adaptable and resilient, ready to face the dynamic challenges of a start-up environment. * Willing to travel to customer sites as required Logistics This is a Hybrid role based in Manchester, UK - 3 days per week in the office minimum - located in the heart of Ancoats. How do we support and benefit our employees? * 2x company-wide meetups per year to meet and bond with your colleagues. * All the equipment you need to succeed is provided by Pixaera. * 25 days of company vacation allowance per year in addition to local public holidays. If there is a public holiday that you would rather work, let us know and you can swap it for another day in lieu. * Competitive stock options. At Pixaera, we’re committed to building a workplace where everyone feels respected, supported, and empowered to thrive. We believe that diverse perspectives fuel creativity and innovation, which is why we celebrate individuality and foster an environment of inclusion and belonging. We’re proud to be an equal opportunity employer — discrimination of any kind has no place here. No matter your background, identity, or lived experience, you’re welcome at Pixaera.

Implementation Manager

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they

Implementation Manager

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they

Senior Manager, Implementation

$188,000 - $235,000/yr

Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale. Wo

Customer Success Manager - Implementation (Talent Pool)

Implementation Specialist/Customer Success Manager PA

Implementation & Onboarding Project Manager

Global Seller Onboarding Specialists manage the final stages of the sales funnel, working with US merchants to drive the deal through to activation and accelerate the onboarding process. Global Seller Onboarding Specialists use deep product and industry knowledge to project-manage the onboarding stage of the sales process. They’ll be responsible for and guiding sellers through the discovery and onboarding journey and ensuring that sellers are optimally scoped, educated, set up

Implementation Project Manager AIS

Create the future of e-health together with us by becoming an Implementation Project Manager At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Performing and overseeing Practice Management system setup, including: Acting as a subject matter expert for EDI, claims, and clearinghouse workflows. Plans, organizes, and directs the activities of professional, technical, and/or administrative personnel (both employees and clients) in the implementation of a CGM software products. Tracks, manages and integrates project plans and other documentation to realize corporate goals and objectives and also assures effective documentation. Project initiation, project planning and estimating, monitoring progress and status reporting, project scheduling tracking and control, issues and risk management, controlling project scope and change management, ensures timely project completion, within scope and budget. Acts as a liaison between all project stakeholders, manages project communication and providing accurate consistent reporting to other departments, managers, and the executive team regarding Project Status, Issues and concerns. Your Qualification: Minimum 2 years of project planning and project management skills. Strong working knowledge of the CGGM Aprima Electronic Medical Records and Practice Management software is required. A professional demeanor which allows the individual to interface and communicate (oral, written, presentations, training, customer interactions, etc.) clearly and present information with peers, customers and/or various levels of middle-to-senior management. Ability to focus and pay attention to detail in a fast-paced environment, handle complex projects with ease and confidence; lead a team of people to a common goal; perform well in high pressure situations; effectively interface with technical teams; demonstrate ability to exercise initiative, use independent judgment and work to tight deadlines. Must have tremendous organizational skills, be a creative and analytical thinker with strong business, team building, problem-solving and interpersonal skills. Ability to exercise flexibility, while adhering to fundamental project management concepts and adaptable to changes in assignments and work environment. Proficiency in the use of MS Word, Excel, PowerPoint and automated project planning and project management software tool, such as Microsoft Project What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health—a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.

Implementation Project Manager

Implementation Project Manager BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers. Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloitte’s Technology Fast 500™ list of fastest-growing technology companies and ranked on the Inc. 5000 list for five years running. Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner® Magic Quadrant™ for Recurring Billing Applications and recognized as the Leader in Forrester Research’s The Forrester Wave™: SaaS Recurring Billing Solutions. To learn more about us, visit billingplatform.com. As an Implementation Project Manager at BillingPlatform, you will lead customer-facing implementation projects that are critical to our clients’ success and to BillingPlatform’s growth. You will drive delivery excellence across the full implementation lifecycle—ensuring projects are delivered on time, on budget, within scope, and designed for long-term customer adoption and value realization. This role requires balancing program governance, customer success, and technical delivery oversight. You will coordinate with customers, partners, and internal Professional Services, Product, and Sales teams to deliver high-quality outcomes aligned with best practices in billing, invoicing, collections, and revenue recognition. Key Responsibilities Project Leadership \& Governance Lead end-to-end project management for BillingPlatform implementations, driving delivery against scope, schedule, and budget Define and manage project governance structures, including Steering Committees, delivery assurance checkpoints, and partner/customer accountability models Proactively identify risks and issues, develop mitigation strategies, and escalate as needed Customer \& Partner Engagement Act as the primary point of contact for customer stakeholders, ensuring alignment on goals, requirements, and deliverables Partner with third-party system integrators and consulting firms, providing oversight and enforcing BillingPlatform’s Delivery Assurance standards Facilitate executive-level communication, reporting on project health, milestones, and risks Requirements \& Solution Alignment Coordinate requirements gathering, validation, and traceability to ensure business objectives are met Partner with Solution Architects and Consultants to ensure solutions align with BillingPlatform best practices and product capabilities Ensure revenue recognition and compliance considerations (e.g., ASC 606 / IFRS 15) are incorporated into project design and delivery Collaboration \& Internal Alignment Partner with Sales during scoping to ensure accurate estimates and a smooth handoff into delivery Collaborate with Product Management to escalate configuration challenges, evaluate product gaps, and recommend roadmap enhancements Contribute to continuous improvement of Professional Services methodologies, tools, and accelerators Team Enablement Support recruiting, onboarding, and mentoring of Project Managers and Consultants Promote a culture of collaboration, accountability, and continuous improvement within Professional Services and across partner ecosystems Qualifications Bachelor’s degree with 4–6 years of experience in SaaS implementations Proven experience leading large-scale enterprise projects, including system integrator or partner-led delivery models Familiarity with both waterfall and agile methodologies; proficiency with modern project management tools (e.g., Jira, Smartsheet, MS Project) Exceptional communication skills with the ability to influence executive stakeholders and drive cross-functional alignment Strong negotiation and conflict-resolution skills with the ability to manage competing priorities Self-motivated, independent, and able to learn quickly Willingness to travel up to 50% Benefits Competitive compensation with a comprehensive benefits package Medical insurance coverage effective from day one Discretionary and charitable time-off program * Pension plan Compensation \& Equal Opportunity The base salary range for this position is £80,000–£95,000 per year, depending on job-related knowledge, skills, experience, and market location. BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable law.

NetSuite Project Manager (Implementation & Integration)

Program Leadership \& Oversight Serve as the primary leader for the NetSuite implementation across internal teams, NetSuite implementation partner, and 3rd-party vendors. Establish and maintain a comprehensive program plan, schedule, RAID logs, and delivery milestones. Assess the current state of the project, identify gaps, and create a remediation and recovery plan. Ensure alignment across Finance, Commercial, Operations, IT, Supply Chain, and other business units. Vendor \& Third-Party Bundle Coordination Manage relationships and deliverables with: NetSuite implementation partners Third-party bundle/add-on providers Ensure integration specifications, timelines, responsibilities, and dependencies are clearly defined and tracked. Oversee issue resolution across multi-vendor touchpoints. Technical \& Functional Integration Management Coordinate functional workstreams across: Lead to Quote Order-to-Cash Procure-to-Pay Inventory/Operations Finance/Accounting Reporting/Analytics Oversee configuration, customization, data migration, testing, and UAT cycles. Ensure third-party bundles are properly scoped, configured, validated, and integrated. Governance, Communication \& Risk Management Run steering committee updates, status reports, and stakeholder communications. Identify risks, manage escalations, and enforce structured change control. Ensure documentation is complete, current, and audit-ready. Go-Live Readiness \& Post-Go-Live Support Drive cutover planning, go-live readiness assessments, and contingency planning. Oversee stabilization activities and transition to support/operations. * Ensure training, knowledge transfer, and adoption measures are in place. Required Skills \& Experience Core Experience 7+ years of experience in ERP project management, with at least 3 end-to-end NetSuite implementations. Job Types: Full-time, Contract Pay: $90.00 - $120.00 per hour Expected hours: 40 per week Work Location: Remote

Project Manager - Case Management System Implementation

$95,000 - $115,000/yr

Project Manager (ECM Implementation) Location: Hybrid | South San Francisco, CA Schedule: Full-Time | Exempt Department: HQ Admin – IT Department Reports To: Chief Operating Officer (COO) Salary Range: $95,000 – $115,000 ✨ Make a Meaningful Impact Aspiranet is seeking an experienced and mission-driven Project Manager (ECM Implementation) to lead the implementation of an agency-wide Case Management System initiative. This system will strengthen coordinated, whole-person care across children, youth, and families by creating a unified platform for case management, documentation, communication, and reporting. This role is ideal for a strategic project leader who can drive complex system implementation work, align cross-functional stakeholders, and ensure successful adoption with minimal disruption to service delivery. ❤️ About Aspiranet Aspiranet is a mission-driven nonprofit organization founded in 1975, serving communities across California. We support children, youth, and families through programs that include foster care and adoption, residential services, behavioral health, transitional age youth services, intensive home-based services, and community-based family resources. At Aspiranet, we are guided by values of respect, integrity, courage, and hope, and we believe every role contributes to creating brighter futures. Position Summary The Case Management System Implementation Project Manager is responsible for leading the planning, coordination, and successful delivery of Aspiranet’s agency-wide Case Management System initiative. This system is designed to strengthen service delivery and enable coordinated, whole-person care by supporting case management, documentation, communication, and reporting across programs. Working under the guidance of the Executive Sponsor and in close collaboration with the Case Management Steering Committee, this role oversees project scope, schedule, budget, risk management, stakeholder engagement, and organizational change management. The Project Manager also serves as the primary liaison between internal teams and the implementation vendor to ensure the system is deployed in alignment with strategic goals and compliance needs. Key Responsibilities Project Leadership \& Governance Lead the Case Management System implementation under the direction of the Executive Sponsor and in partnership with the Steering Committee. Serve as the central point of accountability for project success and alignment with coordinated, whole-person care priorities. Maintain the master project plan, timeline, resource plan, and governance framework. Prepare and present regular project updates to leadership, Executive Sponsor, and Steering Committee. Coordinate decision-making to ensure system design aligns with project scope and success criteria. Ensure milestones, deliverables, and outcomes are achieved in accordance with the Project Charter and RFP. Scope \& Requirements Management Facilitate cross-program requirements gathering to support holistic service delivery. Engage program leaders and frontline staff to design workflows that reflect whole-person, family-centered practice. Validate vendor deliverables meet functional, technical, and program needs. Maintain a requirements traceability matrix to ensure alignment throughout implementation. Support formal change control processes and assess impacts to operations and service delivery. Risk, Issues \& Budget Oversight Identify, document, and escalate risks impacting timeline, budget, continuity of care, or service coordination. Develop mitigation strategies with leadership and the Steering Committee. Monitor project expenditures, invoices, and vendor performance to ensure alignment with approved budget. Validate vendor deliverables prior to invoice approval and escalate potential cost overruns. Vendor \& Stakeholder Management Serve as the primary liaison between internal teams and the implementation vendor. Manage day-to-day vendor coordination and ensure deliverables meet contractual commitments. Partner with cross-functional teams to ensure successful adoption across programs and divisions. Organizational Change Management Support change management strategies to prepare staff for adoption of the new Case Management System. Support communication strategies emphasizing system benefits and service improvements. Support training plans, user adoption strategies, and post-implementation support planning. ✅ Qualifications Minimum Requirements: Bachelor’s degree in Business, Information Systems, Public Administration, Social Services, or related field. Demonstrated experience managing complex IT or enterprise system implementations. Demonstrated experience leading cross-functional projects with multiple stakeholders. Strong understanding of project management methodologies and best practices. Experience managing third-party vendors and implementation partners. Excellent communication, facilitation, and organizational skills. Preferred: Experience implementing case management systems in human services, healthcare, or government environments. Familiarity with coordinated care models and whole-person service delivery. Knowledge of Microsoft Power Platform, SharePoint, or comparable technologies. Experience working with HIPAA, data privacy, or regulated environments. ❤️ Why Aspiranet? Competitive compensation and comprehensive benefits package 403(b) retirement plan with employer matching Paid time off including holidays, vacation, and sick leave Employee Assistance Program (EAP) with support resources Training and professional development opportunities Supportive, inclusive, and mission-driven workplace culture ️ Equal Employment Opportunity Aspiranet is an equal opportunity employer that recognizes the value of diversity. We believe a diverse workforce within a culture of Inclusion, Diversity, Equity, and Access (IDEA) increases creativity, innovation, problem-solving, and teamwork for the youth and families we serve. Ready to Apply? Join us in supporting youth and strengthening families during critical moments of care. Apply today: www.aspiranet.org/careers Pay Rate: $95,000.00 - $115,000.00 Annually

General Manager - Implementation.Bayobab

Mission/ Core purpose of the Job The General Manager – Implementation provides strategic leadership, governance, and execution oversight for the Bayobab Programme Management Office (PMO). The role leads a high performing team of Project and Programme Managers responsible for delivering complex infrastructure, OSS/BSS, digital, and large scale transformation programmes across Bayobab’s Technology Function. The core purpose of the role is to ensure that all programmes are delivered on time, within budget, and in full alignment with Bayobab’s strategic priorities, capital investment commitments, and operational performance expectations. This includes the disciplined management of large-scale, multi-country projects in a high-growth environment governed by formal Capital Project and Budget Management frameworks aligned to PMI/PMBOK standards. As a key advisor and strategic partner to the CTIO, the role drives portfolio prioritization, capital planning discipline, enterprise-level reporting, and rigorous tracking of business-critical initiatives, ensuring adherence to global timelines, governance frameworks, and financial controls. The GM–Implementation acts as the execution engine for the Technology roadmap, enabling predictable, transparent, and strategically aligned delivery across Bayobab’s diverse geographical footprint. Key Performance Areas: Strategic Project Oversight \& Portfolio Leadership Define, plan, and execute the Technology Project and Services Rollout Strategy. Drive the end to end delivery of all technology projects within the PMO portfolio, ensuring alignment to scope, business goals, timelines, and quality standards. Provide strategic assurance, early risk identification, and course correction mechanisms across all programmes. Align programme execution with the Technology Master Plan, network expansion priorities, and digital transformation agenda. Capital \& Resource Management Lead the submission, alignment, and ongoing management of capital and operational budgets for all technology programmes. Ensure strict adherence to the Capital Budget Management Framework and CTIO annual capex planning cycles. Recommend and secure appropriate resources, including internal capacity, consultants, and external partners, to ensure programme delivery success. Monitor budget consumption, forecast impacts, and implement financial risk mitigations with Finance and Procurement teams. Stakeholder, OpCo \& Vendor Management Act as a strategic partner to senior leadership, OpCos, IT, Product, Network, Finance, and commercial teams. Facilitate alignment across cross functional teams to ensure that technical builds are revenue-ready and aligned with commercial priorities. Oversee key vendor relationships, ensuring delivery accountability, contract compliance, and performance of outsourced partners. Represent the Technology PMO in governance forums, steering committees, and executive leadership reviews. Governance, Compliance \& Reporting Enforce PMO, capital governance, and internal audit compliance across the entire project lifecycle. Ensure that all projects follow the Capital Project Management Framework, PMI aligned methodologies, and Technology’s internal processes. Maintain high-quality dashboards, executive level progress updates, performance scorecards, and risk logs for the CTIO office and Exco. Ensure traceability, documentation integrity, and audit readiness for all programmes. People Leadership \& Capability Development Lead, develop, and inspire a multidisciplinary team of Senior Project Managers and PMO specialists. Build a culture of accountability, delivery excellence, and stakeholder sensitivity in handling concurrent, complex initiatives. Strengthen PMO capability through coaching, performance management, and continuous improvement of tools, templates, and delivery standards. Promote collaboration, innovation, and disciplined execution across distributed teams and geographical regions. Job Requirements: Education Degree in Engineering, Computer Science, or B.Com Information Systems, or a Technology Management discipline with equivalent verifiable experience in the field of ICT or Telecoms. Post-graduate qualification (MBA or MSc) in a Business or a Specialization in a Management discipline. Mandatory Project Management Professional (PMP) or Prince2 certification, Sig-Sigma or equivalent. ITIL basic know-how is highly advantageous Experience: Minimum of 10 years in relevant technology roles, with at least 8 years in a senior management capacity. At least 5 years of strategic experience managing large-scale technology programs (Subsea, Terrestrial Fiber, OSS/BSS, or Wholesale Mobility) within a global/multinational telecommunications environment. Proven success in IT strategy execution, digital transformation leadership (AI/Automation), and B2B digital infrastructure. Experience working across diverse African or emerging markets is highly desirable. Competencies: Head (Agility): Mental agility to solve business challenges; ability to develop long-term strategic plans and drive commercial innovation. Heart (Leadership): Self-aware leader who inspires diverse teams; promotes a culture of collaboration, partnership, and ethical behaviour. Hands (Results): Expert in planning, organizing, and coordinating concurrent workstreams; ability to deliver sustainable business results through disciplined execution. Core Skills: Influencing and leading, negotiation, conflict management, adaptability, and high stress tolerance in a high-pressure environment. * Authorities Decision-Making: Full autonomous authority over the daily operations of the PMO and the allocation of tasks among project teams. Empowered to make high-level decisions regarding project methodology, prioritization, and delivery schedules. Financial Authority: Responsible for the oversight and management of the departmental capital budget (Capex) as per the Delegation of Authority (DoA) matrix. Authority to recommend and approve project-related expenditures, procurement of consultants, and vendor payments. Strategic Input: Authorized to influence and shape the Technology and Services Rollout strategy in alignment with Group objectives. People Management: Direct authority over the hiring, performance evaluation, and development of direct reports (Senior Project Managers) and associated project staff. Authority level as per official Delegation of Authority.

Implementation Manager

From $400/yr

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they

Implementation Project Manager

About Latent Health ----------------------- Latent Health is redefining how healthcare systems unlock the power of clinical data. Through our AI-powered platform, we streamline clinical workflows, reduce clinician burden, and improve health system efficiency. We partner with leading hospitals and health systems to deliver fast, reliable, and high-impact implementations that transform patient care. Role Overview ================= The Implementation Project Manager is responsible for leading end-to-end onboarding and deployment projects for health systems adopting Latent’s platform. You’ll drive timelines, coordination, communication, and successful activation across clinical, IT, integration, and operational stakeholders. This role requires exceptional organization, customer-facing presence, and the ability to operate in the dynamic environment of a high-growth healthcare SaaS startup. You will ensure customers go live efficiently, achieve measurable value quickly, and are set up for long-term success. Key Responsibilities ======================== ### Project Leadership \& Customer Delivery Lead full-cycle implementation projects – from kickoff through go-live and stabilization – across a portfolio of health system customers. Build and manage detailed project plans, timelines, milestones, and risk logs. Facilitate cross-functional meetings with customer IT, clinical operations, and technical teams (e.g., data integration, SSO, EHR workflows). Serve as the primary project point of contact, ensuring exceptional communication and alignment across all parties. ### Technical Coordination Coordinate collection and validation of required technical inputs (integration specifications, data feeds, configuration requirements). Partner with Latent engineering, product, and clinical teams to ensure smooth handoffs and timely execution. Understand and translate technical requirements to non-technical stakeholders (and vice versa). Monitor progress of integrations (e.g., Epic, Cerner, Meditech) and escalate blockers proactively. ### Operational Excellence Own project documentation, including requirements tracking, decisions, status updates, risk mitigation plans, and post-go-live handoff materials. Build repeatable processes and contribute to the evolution of Latent’s implementation playbooks and best practices. Track and report project KPIs (e.g., activation timelines, milestone adherence, customer readiness). Ensure clean transition to Support teams post-implementation. ### Customer Relationship \& Change Management Build trusted relationships with clinical and operational leaders at customer sites. Guide customers through workflow adoption, training readiness, and change-management planning. Ensure customer stakeholders understand project expectations, responsibilities, and timelines. Drive customer accountability to keep projects on track and on time. Qualifications ================== ### Required 3-7 years of project management experience in healthcare, SaaS implementations, or health IT. Strong understanding of healthcare environments – clinical operations, IT workflows, data integrations. Proven ability to manage multiple complex projects simultaneously. Excellent communication, meeting facilitation, and stakeholder management skills. Demonstrated ability to drive accountability and navigate competing priorities. Experience with project management tools (e.g., Asana, Jira, Smartsheet, Monday.com). Comfort operating in a fast-paced, ambiguous startup environment. ### Preferred Experience implementing solutions with EHR systems (Epic, Cerner, Meditech). PMP, CSM, or other project management certification. Background in clinical workflow optimization or healthcare operations. Prior experience in Series A-C SaaS or health-tech companies. Success in This Role Looks Like =================================== Customers consistently launch on time, on budget, and with high satisfaction. Clear, proactive communication minimizes surprises and escalations. Implementation cycles shorten over time due to improved processes and customer readiness. Cross-functional teams view you as a trusted coordinator and problem-solver. Customers transition seamlessly to Customer Success with strong early adoption signals. Why Latent Health ===================== Mission-driven team transforming healthcare through cutting-edge AI. Fast-growing environment with opportunities for career growth. Deep collaboration across clinical, technical, and product teams. A chance to make a real impact on clinician workflows and patient outcomes. Compensation Range: $115K - $175K

Customer Success Manager - Implementation (Talent Pool)

Implementation & Onboarding Project Manager

Global Seller Onboarding Specialists manage the final stages of the sales funnel, working with US merchants to drive the deal through to activation and accelerate the onboarding process. Global Seller Onboarding Specialists use deep product and industry knowledge to project-manage the onboarding stage of the sales process. They’ll be responsible for and guiding sellers through the discovery and onboarding journey and ensuring that sellers are optimally scoped, educated, set up

Implementation Manager

Randstad Enterprise Solutions — including Randstad Sourceright, Randstad Enterprise Group and Randstad RiseSmart — provides talent solutions and expertise that help enterprise clients position for growth, execute on strategy and improve business agility. Working across the broad spectrum of Randstad Enterprise Solutions, the collective experience of the teams encompasses all facets of the global talent spectrum, from the acquisition of talent to skilling and coaching to outplacement solutions. Enabled by innovative technologies, key offerings include HR and recruitment solutions, recruitment process outsourcing (RPO), managed services programs (MSP), statement of work (SOW), outplacement, skilling/coaching and total talent solutions. As an Implementation Manager in the TUX team, you are responsible for the successful implementation of a custom VMS system, we create customised platforms and this role will implement the platform mainly for MSP/ RPO solutions. Operating within a fast-pace

Implementation Manager

From $400/yr

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they

Sr. Manager - Technology Implementation Consultant

$150,000 - $200,000/yr

Sr. Manager - Technology Implementation Consultant Los Angeles, CA Core – Core | Consultants / Full-Time / Hybrid About Us: At CompassX, our clients rely on us to lead high-priority strategic initiatives and transformational projects. Our mission is to create a community of people who come up with innovative approaches and deliver the best outcomes for our clients. You will have the opportunity to leverage your experience, creativity, and skills to impact your clients and influence the trajectory of our firm to achieve growth for the team and your career. We are honored to be recognized as a “Best Place to Work” in Southern California and listed as one of INC.’s 5000 fastest-growing private companies in the U.S. Location: Serving our clients in Los Angeles, Orange, San Diego, and Ventura counties (Hybrid) Role Description: You will be leading complex projects and be responsible for communications, project scope, schedules, risks, and resource planning. In your key position on the engag

Customer Implementation Manager - Enterprise

$75,525 - $120,840/yr

Customer Implementation Manager - Enterprise Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Professional Services Manager at Axon Enterprise, you will be a key player in driving both pre-sale and post-sale initiatives for our comprehensive suite of products, including Evidence.com, Axon body-worn cameras, and Axon Professional Services Packages. Your role will be essential in ensuring that customers not only adopt our solutions but also realize their full potentia

Senior Manager, Implementation

From $400/yr

Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale. Wo

Implementation & Onboarding Program Manager

Global Seller Onboarding Specialists manage the final stages of the sales funnel, working with US merchants to drive the deal through to activation and accelerate the onboarding process. Global Seller Onboarding Specialists use deep product and industry knowledge to project-manage the onboarding stage of the sales process. They’ll be responsible for and guiding sellers through the discovery and onboarding journey and ensuring that sellers are optimally scoped, educated, set up

Manager of Implementation

From $201/yr

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: - Integrity: Always operate with honesty and transparency so we earn the trust of our clients. - Courage: Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize

Senior Implementations Manager

From $4,999/yr

...representing nearly $185B in assets under management, with tools designed to enhance the... ...software, setting them up for long-term success. You will directly interact with clients... ...provider post-sale, you will establish strong customer relationships and inspire long-term...

Senior Implementations Manager

From $4,999/yr

...representing nearly $185B in assets under management, with tools designed to enhance the... ...software, setting them up for long-term success. You will directly interact with clients... ...provider post-sale, you will establish strong customer relationships and inspire long-term...

Senior Implementations Manager

From $4,999/yr

...representing nearly $185B in assets under management, with tools designed to enhance the... ...software, setting them up for long-term success. You will directly interact with clients... ...provider post-sale, you will establish strong customer relationships and inspire long-term...