Customer Support Specialist Jobs

16 open positions found · Salary range: CA$22 - CA$119,932

View Sr. Customer Support Operations Specialist
S

Sr. Customer Support Operations Specialist

SpotifyToronto or Mexico City

CA$83,952 - CA$119,932/yr

Toronto or Mexico City Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. We are looking for a Sr. Customer Support Operations Specialist to partner closely with our vendor Customer Support teams who assist advertisers using Spotify Ads Manager, our self-serve advertising platform. In this role, you will be responsible for handling escalations, supporting day to day operations and will help build a best in class Customer Support team. Reporting to the Lead Customer Success Manager and working within the Emerging & Scaled Revenue Programs team. Learn about life at Spotify The Canada base range for this position is $83,952

leadershipcommunicationteamworkproblem-solving
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View Customer Support Specialist
B

Customer Support Specialist

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our te

7 months agovia universal intelligenceApply ›
View Sr. Customer Support Operations Specialist
S

Sr. Customer Support Operations Specialist

SpotifyToronto or Mexico City

CA$83,952 - CA$119,932/yr

Toronto or Mexico City Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. We are looking for a Sr. Customer Support Operations Specialist to partner closely with our vendor Customer Support teams who assist advertisers using Spotify Ads Manager, our self-serve advertising platform. In this role, you will be responsible for handling escalations, supporting day to day operations and will help build a best in class Customer Support team. Reporting to the Lead Customer Success Manager and working within the Emerging & Scaled Revenue Programs team. Learn about life at Spotify The Canada base range for this position is $83,952

leadershipcommunicationteamworkproblem-solving
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View Customer Support Specialist
B

Customer Support Specialist

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our te

promoting growth and innova...dedication to customer delightcommunication
7 months agovia universal intelligenceApply ›
View Junior Customer Support Specialist AI SaaS Support

Junior Customer Support Specialist AI SaaS Support

Remoteremote

We believe in the power of process and its potential to unlock growth in teams everywhere. Who we are: Process Street is an AI software and compliance operations platform startup from San Francisco. We help our customers build, document, automate, and track recurring workflows. Our platform automates the work, enforces the standards, and proves compliance so our global customers can run their businesses. We service over 3k customers around the world, and are VC-backed by Accel, Salesforce, and Atlassian. Our Mission: To make work fun, fast, and faultless for teams everywhere. Our culture: Process Street was founded on a strong belief in the work-life benefits of a healthy, collaborative remote culture. We value flexibility because many of us are parents, travelers, or just creatives who aren't inspired by the construct of a mundane 9-to-5. Spread across 9 different time zones, we communicate asynchronously, work autonomously, and take real ownership of our work. We know human connections are what make teams strong, so we regularly do coffee chats, game-playing, story-telling, and more, to build strong relationships. If you're entrepreneurial and seek an environment that values impact, ownership, and flexibility we look forward to meeting you! The Opportunity: We're looking for a Customer Support Level 1 Specialist to join our Customer Support & Success team. You will address inbound customer inquiries via phone, email, and live chat. At Process Street, our Customer Support Specialists are the primary line of communication between the organization and our customers. You will get the chance to work with companies ranging from early-stage start-ups to Fortune 500 enterprises from across the globe in pretty much every industry you can think of. Aside from addressing customer inquiries, CustoPlease mention the word OUTPERFORM and tag RMTA1LjIxNC4xMjcuMTgz when applying to show you read the job post completely (#RMTA1LjIxNC4xMjcuMTgz). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

saassupportsoftwaregrowthjunior+1 more
7 months agovia remoteokApply ›
View Customer Support Specialist
B

Customer Support Specialist

From $35/yr

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our te

7 months agovia universal intelligenceApply ›
View Junior Customer Support Specialist
P

Junior Customer Support Specialist

Process StreetRemoteremote

From $500/yr

Junior Customer Support Specialist | Remote | AI SaaS Support We believe in the power of process and its potential to unlock growth in teams everywhere. Who we are: Process Street is an AI software and compliance operations platform startup from San Francisco. We help our customers build, document, automate, and track recurring workflows. Our platform automates the work, enforces the standards, and proves compliance so our global customers can run their businesses. We service over 3k customers around the world, and are VC-backed by Accel, Salesforce, and Atlassian. Our Mission: To make work fun, fast, and faultless for teams everywhere. Our culture: Process Street was founded on a strong belief in the work-life benefits of a healthy, collaborative remote culture. We value flexibility because many of us are parents, travelers, or just creatives who aren't inspired by the construct of a mundane 9-to-5. Spread across 9 different time zones, we communicate asynchronously, work autonomously

SaaS experienceCustomer supportCustomer support experienceSaaS industry knowledgecustomer support experience+1 more
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View Customer Support Level 1 Specialist
P

Customer Support Level 1 Specialist

Process StreetRemote (UTC+8 time zone)remote

From $500/yr

Overview We believe in the power of process and its potential to unlock growth in teams everywhere. Who we are: Process Street is an AI software and compliance operations platform startup from San Francisco. We help our customers build, document, automate, and track recurring workflows. Our platform automates the work, enforces the standards, and proves compliance so our global customers can run their businesses. We service over 3k customers around the world, and are VC-backed by Accel, Salesforce, and Atlassian. Our Mission: To make work fun, fast, and faultless for teams everywhere. Our culture: Process Street was founded on a strong belief in the work-life benefits of a healthy, collaborative remote culture. We value flexibility because many of us are parents, travelers, or just creatives who aren’t inspired by the construct of a mundane 9-to-5. Spread across 9 different time zones, we communicate asynchronously, work autonomously, and take real ownership of our work. We know human

customer support experienceexcellent communication skillsattention to detailobsession with customer exp...growth mentality+1 more
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View Sr. Customer Support Operations Specialist
S

Sr. Customer Support Operations Specialist

SpotifyToronto or Mexico City

$83,952 - $119,932/yr

Toronto or Mexico City Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. We are looking for a Sr. Customer Support Operations Specialist to partner closely with our vendor Customer Support teams who assist advertisers using Spotify Ads Manager, our self-serve advertising platform. In this role, you will be responsible for handling escalations, supporting day to day operations and will help build a best in class Customer Support team. Reporting to the Lead Customer Success Manager and working within the Emerging & Scaled Revenue Programs team. Learn about life at Spotify The Canada base range for this position is $83,952

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View Customer Service Support / Inside Sales Specialist
R

Customer Service Support / Inside Sales Specialist

Randstad CanadaMississauga, GTA (Canada)

$22 - $25/yr

Are you a customer service or inside sales professional who's eager to help and enjoys working in a fast paced environment? Do you work well with others, and enjoy being a part of a team? If you said YES to either of these, then we have the job for you! ... Randstad is looking for an Customer Service Support / Inside Sales Specialist to work with one of Canada's Largest Manufacturing Companies of Power Transmission, Material Handling Solutions, and Hand Tools in the GTA! This isn't JUST a company, this is a team of passionate individuals dedicated to making every interaction memorable. Great location in Mississauga, making it easy to commute! Advantages Flexible Assignment - $22-$25/ HOUR - Monday - Friday 7:30 am - 4:30 pm - No evenings or weekends - Growth Opportunities - Located in Mississauga with easy commute Responsibilities The Customer Service Support / Inside Sales Specialist will be responsible for processing customer orders efficiently and accurately and ensuring high levels

customer service skillscommunication skills
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View Sr. Customer Support Operations Specialist, Emerging & Scaled

Sr. Customer Support Operations Specialist, Emerging & Scaled

Hybrid — Toronto / Mexico Cityremote

Location type All On-site Hybrid Remote Mexico City All Amsterdam Berlin Boston, MA Dubai London Los Angeles, CA Madrid Mexico City Miami, FL Mumbai New Delhi New York, NY Paris São Paulo Seoul Singapore Spain (Home Mix) Stockholm Sydney Tokyo Toronto United States of America (Home Mix) Team All Advertising Advertising Business Marketing Advertising Sales - Emerging and Scaled Sales Advertising Sales - Enterprise Automation and Agency Teams Global Sales Operations Product and Commercial Teams Business Affairs Business Affairs Content Content Business Music Business Data and Analytics Music Personalization Platform Podcast Design and User Experience Experience Music Engineering Advertising R&D Audio Books & Gated Content Experience FinE IT and Network Engineering Mountain Bets Music Personalization Platform Subscriptions R&D Finance Accounting Financial Planning and Analysis Legal Legal Marketing Marketing Markets and Subscriber Growth Marketing Operations and Strategy Premium Business

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View Junior Customer Support Specialist AI SaaS Support

Junior Customer Support Specialist AI SaaS Support

Remoteremote

We believe in the power of process and its potential to unlock growth in teams everywhere. Who we are: Process Street is an AI software and compliance operations platform startup from San Francisco. We help our customers build, document, automate, and track recurring workflows. Our platform automates the work, enforces the standards, and proves compliance so our global customers can run their businesses. We service over 3k customers around the world, and are VC-backed by Accel, Salesforce, and Atlassian. Our Mission: To make work fun, fast, and faultless for teams everywhere. Our culture: Process Street was founded on a strong belief in the work-life benefits of a healthy, collaborative remote culture. We value flexibility because many of us are parents, travelers, or just creatives who aren't inspired by the construct of a mundane 9-to-5. Spread across 9 different time zones, we communicate asynchronously, work autonomously, and take real ownership of our work. We know human connections are what make teams strong, so we regularly do coffee chats, game-playing, story-telling, and more, to build strong relationships. If you're entrepreneurial and seek an environment that values impact, ownership, and flexibility we look forward to meeting you! The Opportunity: We're looking for a Customer Support Level 1 Specialist to join our Customer Support & Success team. You will address inbound customer inquiries via phone, email, and live chat. At Process Street, our Customer Support Specialists are the primary line of communication between the organization and our customers. You will get the chance to work with companies ranging from early-stage start-ups to Fortune 500 enterprises from across the globe in pretty much every industry you can think of. Aside from addressing customer inquiries, CustoPlease mention the word UNBIASED and tag RMTg1LjIwMy4xMjIuMjM3 when applying to show you read the job post completely (#RMTg1LjIwMy4xMjIuMjM3). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

saassupportsoftwaregrowthjunior+1 more
7 months agovia remoteokApply ›
View Customer Support Specialist
B

Customer Support Specialist

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our te

7 months agovia universal intelligenceApply ›
View Junior Customer Support Specialist AI SaaS Support

Junior Customer Support Specialist AI SaaS Support

Remoteremote

We believe in the power of process and its potential to unlock growth in teams everywhere. Who we are: Process Street is an AI software and compliance operations platform startup from San Francisco. We help our customers build, document, automate, and track recurring workflows. Our platform automates the work, enforces the standards, and proves compliance so our global customers can run their businesses. We service over 3k customers around the world, and are VC-backed by Accel, Salesforce, and Atlassian. Our Mission: To make work fun, fast, and faultless for teams everywhere. Our culture: Process Street was founded on a strong belief in the work-life benefits of a healthy, collaborative remote culture. We value flexibility because many of us are parents, travelers, or just creatives who aren't inspired by the construct of a mundane 9-to-5. Spread across 9 different time zones, we communicate asynchronously, work autonomously, and take real ownership of our work. We know human connections are what make teams strong, so we regularly do coffee chats, game-playing, story-telling, and more, to build strong relationships. If you're entrepreneurial and seek an environment that values impact, ownership, and flexibility we look forward to meeting you! The Opportunity: We're looking for a Customer Support Level 1 Specialist to join our Customer Support & Success team. You will address inbound customer inquiries via phone, email, and live chat. At Process Street, our Customer Support Specialists are the primary line of communication between the organization and our customers. You will get the chance to work with companies ranging from early-stage start-ups to Fortune 500 enterprises from across the globe in pretty much every industry you can think of. Aside from addressing customer inquiries, CustoPlease mention the word UNBIASED and tag RMTA1LjIxNC4xMjcuMTgz when applying to show you read the job post completely (#RMTA1LjIxNC4xMjcuMTgz). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Ability to handle inbound c...Experience or aptitude for ...Strong communication skills...Ability to work autonomousl...Capability to support custo...+2 more
7 months agovia remoteokApply ›
View Customer Support Specialist
B

Customer Support Specialist

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our te

7 months agovia universal intelligenceApply ›
View Customer Support Specialist
F

Customer Support Specialist

FrontRemoteremote

Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front’s flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale.Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.We’re looking for a Customer Support Specialist to play an essential role in creating the customer experience. You will be the voice of Front, responsible for all types of customer inquiries, and for keeping our customers happy.What will you be doing?Ensure 100% success of all of our Front customersEngage in the day-to-day grind of support queues, providing timely and effective assistance to customers with a focus on issue resolution and customer satisfactionBecome an expert on how Front works and its day-to-day usageRespond to customer support inquiries and monitor the incoming conversations in all of our support channels (email, live chat)Debugging and testing product features and reporting them to product and engineeringIdentify common customer challenges and proactively find ways to improve our product and processesWhat skills & experience do you need?A highly motivated self starter who is ready to dig in, hustle, and crush the queues4 years minimum proven track record of great customer service experience (SaaS/tech startup customer support experience)Tech savvy and hungry to improve technical skillsAbility to identify customer needs and successfully implement solutionsExcellent verbal & written communication – you can explain complex issues in simple terms and adapt your tone for different usersHumble and friendly person who genuinely loves helping people and solving problemsFluent in EnglishExperience with using Front is a huge plus!This is a fully remote position, expected to work Tuesday through Saturday: 6:00 AM – 3:00 PM Philippine Standard Time (PHT). Additionally, this position is expected to be on-call 24/7 a few weeks/weekends per year.What we offer:Competitive salaryRice subsidyFully covered health insurance - medical, dental, vision, and life insurancePaid parental leaveGenerous paid time off & sick leaveMental health support with Workplace OptionsMonthly Lifestyle Stipend to spend on fitness, health and wellness, and other activitiesMonthly Teleworking Allowance to be used towards Wi-Fi, equipment, cell data, etc.Winter Break - Our offices are closed from Christmas to New Year's Day!Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy NoticePlease mention the word PROLIFIC and tag RMTg1LjIwMy4xMjIuMjIy when applying to show you read the job post completely (#RMTg1LjIwMy4xMjIuMjIy). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

salesforcetechnicalsupporttestingvoice+2 more
8 months agovia remoteokApply ›

Companies hiring for Customer Support Specialist

Customer Support Specialist Salary Data

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