Clinical Support Specialist Jobs

Clinical Applications Support Specialist

$90,000 - $105,000/yr

Accountabilities Serve as a primary technical support contact for customers using clinical and oncology applications. Investigate application incidents and service requests by gathering relevant information, understanding clinical workflows, and identifying potential root causes. Work directly with clinicians, hospital IT teams, and clinical application users to troubleshoot issues, provide guidance, and deliver application education. Support issues involving clinical workflows, treatment planning, orders, documentation, configuration, user access, and related application functionality. Investigate integration and clinical data issues involving FHIR, APIs, databases, interfaces, and connected healthcare systems. Take end-to-end ownership of customer tickets, providing timely status updates, communicating next steps, and following issues through to resolution. Determine whether problems originate from application functionality, configuration, integration, infrastructure, or connectivity, and escalate appropriately to Tier 2 or Tier 3 teams. Maintain detailed and accurate case documentation and contribute to knowledge base articles, troubleshooting guides, and other support resources. Collaborate with Product, Engineering, Clinical Applications, and Implementation teams during onboarding, testing, go-live activities, and issue resolution. Help deliver a high-quality customer experience by combining technical problem-solving with clear, professional, and empathetic communication. Requirements At least 2 years of experience supporting clinical applications, healthcare software, or healthcare IT systems. Experience working directly with clinicians, healthcare users, hospital IT teams, or clinical application teams. Hands-on experience troubleshooting production application issues and supporting Tier 1 or Tier 2 incidents. Strong understanding of clinical workflows and the ability to translate user-reported problems into a structured troubleshooting approach. Experience with clinical applications or EMR/EHR platforms such as Epic, Cerner, Meditech, Varian ARIA, Elekta MOSAIQ, or comparable systems. Experience in oncology, radiation oncology, clinical informatics, EMR/EHR, PACS/RIS, or related clinical technology environments is preferred. Familiarity with HL7, FHIR, REST APIs, SQL, or healthcare interfaces is a plus. Basic knowledge of networking concepts, including TCP/IP, DNS, VPNs, and firewalls. Strong customer service, communication, documentation, analytical, and problem-solving skills. Demonstrated ability to take ownership of customer issues and coordinate effectively with Tier 2 and Tier 3 technical teams. Ability to work independently, prioritize multiple cases, and remain effective in a fully remote environment. Benefits Fully remote position within the United States. Annual salary range of $90,000–$105,000 , depending on experience and qualifications. Vacation, six paid holidays, and four floating holidays per calendar year, prorated during the first year. Medical, dental, and vision coverage. Basic life and disability insurance. Eligibility for health and wellness benefits beginning on the first day of the month following the date of hire. Retirement/401(k) plan. Voluntary benefits and additional work-life support programs. Opportunity to work with healthcare technology supporting clinical and radiation oncology teams. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Clinical Support Specialist

From $202/yr

Overview Clinical Support Specialist LVN LPN Location: Position: Clinical Support Specialist Position Type: Remote/Virtual Position: Find Your Passion and Purpose as a Clinical Support Specialist Salary: Schedule: What You Need To Know Reimagine Your Career in Home Health Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together. Be the Best Clinical Support Specialist You Can Be If you meet these qualifications, we would love to meet you: * LVN/LPN with current licensure to practice nursing in the practicing state. * Possess and maintain CPR certification. * Previous experience in home care setting preferred. * Must be a licensed driver with an automobile that is insured and in accordance with state and/or organization requirements and is in good working order. * Prior use of Electronic Medical Records (EMR) preferred. Responsibilities: * Daily completion of the following tasks: daily management of KPIs, field staff support, verbal orders, workflow, escalation/complaint calls, updating clinical information, and field visits as required. * Stand up / Stand down \& Case Conference required reporting to ensure quality outcomes and exceptional patient experience. * Reporting and management of patient episodes that are at risk for LUPA status - including recognition of risk, understanding missed visit concerns, coordinating with clinicians/patients/schedulers as needed, etc. * Reporting and management of case management model with focus on paraprofessional utilization - including correct visit types selected, continuity of clinical team, capacity management, etc. * Maintain clinician productivity within organization standard parameters (defined in KPIs) - including tenured productivity to target, recent hire productivity, etc. * Monitor workflows to ensure SLA are met for sync time, face-to-face encounters, etc Our Investment in You Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include: * Medical, dental, and vision coverage * Paid time off and paid holidays * Professional development opportunities * Company-matching 401(k) * Flexible spending and health savings accounts * Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app * Programs to celebrate achievements, milestones and fellow employees * Company store credit for your first AccentCare-branded scrubs for patient-facing employees * And more! Why AccentCare? Come As You Are At AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. And we are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging. AccentCare is proud of how we are building a culture and inclusive infrastructure to help elevate the voice of all our employees with a special focus on the underrepresented and marginalized. We offer equal employment opportunities regardless of a person’s race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.

PRN Clinical Support Specialist (LPN or CMA required)

PRN Clinical Support Specialist (LPN or CMA required) Location: Princeton, NJ. Schedule: As needed. Weekdays 7:45am- 4:30pm. Must be flexible. Job Type: Per Diem, W2. Pay Rate: CMA $30/hr. LPN $35/hr. Employer: A New Jersey physician-owned professional corporation (the “PC”). Administrative Agent: VitalCheck Wellness Inc. (non-clinical support only). Full Description: VitalCheck Wellness, as administrative agent for the PC, is seeking an experienced Clinical Support Specialist (LPN or CMA) with phlebotomy experienceto work PRN in an established corporate wellness clinic in Princeton, NJ. The employer will be a New Jersey professional corporation owned and directed by a licensed physician. The clinic will be located onsite at the offices of a major financial institution. Responsibilities: Initial point of contact for patients, completing assessment and vital signs. Discuss initial patient concerns and inform providers. Perform/collect specimens accurately (phlebotomy, urine, etc.). Follow-up care coordination and scheduling appointments/referrals. Educate patient on necessary steps for follow up care. Referral management including calling insurance companies to confirm coverage. Input and upload results data into the computer. Provide excellent customer service. Maintain a professional appearance. Requirements: Clean active license/certification for state of New Jersey. Active BLS/ ACLS certification required. Experience working in clinical setting or hospitality background. Understanding of medical terminology. Experience as a medical receptionist or medical assistant with call and scheduling experience. Phlebotomy experience. Customer service-oriented, able to work independently, have great 'bedside' manner. Strong communication skills; both written and verbal. Proficient with computers and documenting in EMR systems. Ability to adapt to change. Must be able to reliably commute to Princeton, NJ. About VitalCheck Wellness VitalCheck Wellness partners with hospitals, medical practices and independent clinicians to bring preventive, primary and occupational health care directly to employers onsite at fixed or pop-clinics or via telemedicine. VitalCheck itself is not licensed to practice medicine. All clinical care is provided by or under the direction and supervision of licensed physicians and other clinical providers, while VitalCheck Wellness handles the administration, technology and day-to-day clinic operations. The result: convenient, on-the-job access to healthcare that removes the need for employees to leave work for routine care or urgent visits. Equal Opportunity The P.C. is an equal-opportunity employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or any other protected status.