Business Data Analyst Ai Jobs

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Business Data Analyst - AI

Kforce IncRedmond, WAonsite

From $401/yr

Responsibilities Kforce has a client that is seeking a Business Data Analyst - AI in Redmond, WA. Overview: We are seeking a Senior Business Data Analyst/Product Owner with product experience to support and optimize an AI-powered Brand Agent, a conversational experience designed to deliver accurate, up-to-date brand guidance to users. The ideal candidate is comfortable working in ambiguity, analyzing AI/chatbot behavior, identifying gaps or inaccuracies, and translating insights into actionable product improvements. This person will act as the day-to-day steward for the agent, helping monitor performance, validate updates, refine prompts/guardrails, and support ongoing AI optimization efforts. Key Responsibilities: * Analyze chatbot analytics, conversation logs, usage patterns, and behavioral trends to identify issues related to response quality, escalation, hallucination risk, or content drift * Investigate AI agent behavior and translate findings into recommendations, backlog items, and user stories * Support UAT and release validation for prompt updates, indexed content changes, ingestion rule updates, and response logic enhancements * Partner closely with AI engineers, product teams, and stakeholders to refine prompts, instructions, and agent behavior * Build/report on analytics and dashboards (Power BI or similar) to communicate insights, trends, risks, and improvement opportunities * Help define and monitor success metrics such as response accuracy, deflection, satisfaction, trust signals, and coverage * Support cross-functional communication between product, engineering, brand, and platform teams Requirements * Strong experience in Business Analysis, Product Analytics, Product Operations, or AI/Chatbot-focused roles * Experience working with conversational AI, chatbots, AI agents, Copilot/GenAI tools, or prompt-based systems * Strong analytical mindset with experience using SQL, Power BI/Tableau, dashboards, or manual data analysis to surface insights * Experience with Agile tools/processes including Azure DevOps, Jira, user stories, backlog management, and UAT Product, BA \& Analytics Skills: * Strong experience as a Business/Data Analyst, Product Owner, or Product Manager in digital or platform-based products * Comfort operating in ambiguous environments and wearing multiple hats across analysis, validation, and execution * Experience working with analytics, dashboards, and usage data to inform product decisions (ideally with PBI and/or Adobe Analytics) * Ability to define success metrics and evaluate product performance over time AI/Bot/Platform Familiarity: * Experience working with chatbots, conversational interfaces, or AI assisted products (LLM experience a strong plus) * Understanding of prompt-based systems, guardrails, and content governance concepts * Familiarity with retrieval-based systems and indexed content is preferred Collaboration \& Communication: * Strong stakeholder management and communication skills * Ability to translate data and technical behavior into clear business and brand implications * Comfortable partnering closely with engineers, designers, and brand teams * Strong ownership mindset with attention to detail and brand risk * Analytical and curious - driven to understand why the agent behaves the way it does * Pragmatic and execution-oriented, balancing insight with action * Comfortable operating in a live, evolving production environment Tools \& Environment: * Power BI, Adobe Analytics or similar analytics and reporting tools * Experienced with querying, using SQL, Kusto, etc. The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability \& ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

3 months agovia universal intelligenceApply ›

D

Business Analyst - AI and Data Analytics

DHL ExpressErlanger, KYonsite

From $401,000/yr

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today… We have an immediate career opportunity for a Business Analyst - AI and Data Analytics with a strong foundation in data analytics, AI-enabled insights, and process automation. This role will serve as a critical link between operations, trade compliance, customs brokerage, finance, and IT teams, driving the evolution of clearance processes through data-driven and AI-powered solutions. The position is responsible for analyzing, designing, and optimizing end-to-end clearance processes to ensure compliant, efficient, cost-effective, and timely import/export operations. The ideal candidate will leverage advanced analytics, machine learning models, and automation tools to identify opportunities, improve decision-making, and deliver strategic insights that support DHL’s global logistics network and regulatory compliance objectives. Key Responsibilities: Data Analysis, Reporting \& Insights * Analyze operational and financial data to support daily business decisions across DHL teams. * Track, enhance, and automate key performance indicators (KPIs) for clearance functions (e.g., clearance cycle times, delays, duty/tax forecasting, exception rates, non-compliance risks). * Develop and maintain interactive dashboards and self-service analytics using tools like Power BI. * Translate complex datasets into actionable insights for internal stakeholders including Operations, Compliance, and Gateway leadership. AI, Predictive Analytics \& Automation * Apply AI/ML techniques (e.g., classification, anomaly detection, time-series forecasting) to optimize clearance workflows and identify patterns not visible through traditional analytics. * Assist in building intelligent automation solutions (e.g., RPA, workflow automation) to streamline repetitive clearance and reporting processes. * Integrate predictive outputs into operational dashboards and business processes to enable real-time, data-driven decision-making. * Explore and support implementation of Generative AI use cases (e.g., automated report generation, document summarization, tariff classification assistance). Data Engineering \& Model Operations * Create and maintain data pipelines utilizing Python, SQL, and Snowflake to support analytics and AI use cases. * Ensure data quality, governance, reproducibility, and version control across all analytics and modeling workflows. * Monitor model performance (accuracy, drift, data quality) and assist in model retraining and tuning * Collaborate with IT and data engineering teams to scale and produce analytics solutions. Process Improvement \& Business Collaboration * Identify opportunities for process optimization, cost reduction, and service improvements within clearance operations. * Analyze service incidents and apply root cause analysis and AI-driven pattern detection to reduce recurring issues. * Support cross-functional projects aimed at enhancing compliance, efficiency, and customer experience. Governance, Compliance \& AI Ethics * Ensure adherence to DHL’s data governance, privacy, and Responsible AI standards. * Maintain thorough documentation, model cards, and audit trails for all analytics and AI solutions. * Support compliance with global trade regulations by leveraging data insights and automated validation checks. Skills \& Qualifications: * 2–4 years of experience in data analytics, business analytics, or a related field. * Bachelor’s degree in Business, Supply Chain, Logistics, Data Analytics, Finance, Computer Science, or equivalent experience. * Strong proficiency in Excel and data analysis concepts. * Working knowledge of Python, SQL, Snowflake for data manipulation and analysis. * Experience with data visualization tools (e.g., Power BI). * Ability to analyze data, identify trends, and communicate insights clearly to business stakeholders. * Knowledge of Generative AI tools and applications within business workflows. * Attention to detail and ability to manage multiple tasks with guidance. * Interest in learning customs, trade, and logistics processes. * This position requires access to secured airport areas. Selected candidates must be able to obtain and maintain a Security Identification Display Area (SIDA) badge, which includes passing a criminal history records check, fingerprinting, and meeting all federal, state, and local regulatory requirements. Candidates must be able to provide all documentation necessary to support the badging process. Employee Benefits \& Incentives DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include: * Competitive Pay * Retirement Savings – 401K with company match * Medical, Dental, Vision, well-being programs * Tuition Reimbursement * Generous Paid Time Off * Paid Leave * Employee Discount Program * Employee Assistance \& Work Life Program * Outstanding training opportunities DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

3 months agovia universal intelligenceApply ›

A

Cloud Business Analyst for Data & GenAI (f/m/d)

Auvaria Group GmbHMünchen, BY, DEremote

It’s time to change. We change! Welcome to Auvaria, where passion, team spirit, responsibility and courage form the basis of our culture. We are looking for a Cloud Business Analyst (Mid to Senior Level) with a strong focus on Data, Analytics \& Generative AI, who understands how modern digital businesses work and how cloud, data and AI can create measurable business impact. In this role, you will work at the intersection of technology, business models and strategy, advising stakeholders up to C-level and shaping data- and cloud-driven transformation initiatives across industries such as E-Commerce, digital platforms and data-driven organizations. Depending on your experience level (Mid or Senior), you will: Translate business strategies and industry requirements into structured business cases for cloud transformations, data platforms, analytics and GenAI use cases (e.g. personalization, forecasting, automation, decision support). Analyze digital business models (e.g. E-Commerce, subscription, platform models) and identify how data \& AI can improve KPIs such as revenue growth, conversion, customer lifetime value, cost efficiency or scalability. Collaborate closely with cloud architects and engineering teams to understand technical solutions and translate them into clear business value for different stakeholder groups. Support or lead early project phases such as discovery workshops, assessments, pre-sales engagements and business case development with increasing ownership at senior level. Advise clients on cloud, data \& AI strategies, including economic evaluations such as TCO, ROI and investment prioritization. Create compelling decision materials (presentations, visualizations, dashboards) that enable management to make informed strategic decisions. This way, you can realise your full potential and strengthen the entire team at the same time!#### Your profile: We are open to different seniority levels from Mid- to Senior-Level. What matters most is your ability to connect industry, business and technology. You bring: Experience in consulting or comparable roles Typically 3–7+ years in business consulting, IT consulting, digital transformation, data, analytics or cloud-related roles. Strong industry understanding, ideally in E-Commerce, digital products, platforms or data-driven businesses, including typical processes, KPIs and decision drivers. Solid understanding of cloud, data \& AI concepts You understand modern cloud architectures, data platforms and AI use cases. AWS knowledge is a plus, but not a hard requirement. Business case \& analytical skills Experience with financial and economic evaluations such as ROI, TCO etc. Project \& stakeholder management capabilities Familiarity with Agile environments and the ability to structure complex discussions and align diverse stakeholders. Excellent communication skills in German and English You can translate complex technical topics into clear, business-oriented messages and build trust with clients and colleagues. Ownership \& curiosity You take responsibility for your topics, continuously deepen your expertise and stay curious about new technologies, industries and business models, especially in the fast-evolving field of Data \& GenAI. #### First-class benefits for your career! At Auvaria, you can expect more than just a job. We offer you an attractive working environment with many benefits that promote your career and enrich your private life: Role flexibility based on your experience From strong execution in complex projects to senior-level ownership and client sparring: your role grows with you. 4-day work week (36 hours) with remote work options Designed for sustainable performance and personal flexibility. Minimal, purposeful travel Max. 25% travel, focused on moments where personal presence adds real value. Continuous learning \& certifications Full support for certifications and advanced training in cloud, data, analytics and AI. Strong team culture across locations Regular afterwork events (Vienna, Hamburg, Novi Sad \& virtual) and on-site team events that foster real connection. #### About us Auvaria is an award-winning consulting and engineering company located in Vienna with offices in Berlin, Hamburg, and Novi Sad. Our mission is to support customers with passion and certified expert knowledge throughout their entire cloud journey, driving their digital transformation forward. As a successful partner to many market leaders such as AWS, we live and breathe digital cloud transformation—dedicated to accelerating customer growth and creating maximum value. We have set ourselves the goal of creating an inclusive culture in which all forms of diversity are seen as added value. We welcome applications regardless of gender, age, ethnic and social background, sexual orientation and religion. We are committed to equal opportunities and participation and particularly encourage applicants from underrepresented groups to apply to us. If you can identify with our values and corporate culture, we look forward to receiving your application.