VP - Custody Services
About Citco JOB DESCRIPTION The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About The Role The role of the Custody Operations Vice President will be to refine and enhance the safekeeping and asset servicing offering for Citco Custody entities. The successful candidate will be responsible for coordinating and supporting key internal stakeholders on the requirements for expanding global custody operations. The successful candidate will work with the Citco Custody Operations, IT Development, Banking and Depositary teams across multiple jurisdictions to fully understand securities settlement and asset servicing requirements, and craft process solutions that automate those requirements in line with operational needs. This is a multi-tasking role which encompasses process reviews, client and network relationship management, and daily internal/external stakeholder management. This role will require a project type mentality with the ability to drive and enact change and improvement through self-driven initiatives across the organization. Responsibilities Your Role: * Coordinate with key internal stakeholders on the implementation and support of established BAU securities settlement and asset servicing for various instrument types across global markets. * Support new client onboarding and portfolio transitions * Liaise with our network of sub custodians and ICSDs to enhance operational processes and maintain a robust control environment * Implement and oversee a control framework to support tax documentation, withholding tax and reporting requirements and ensure continued adherence throughout the organization. * Develop and maintain key metrics for senior management that identifies continued performance and areas of focus for continuous improvement. * Review and map existing operational procedures and identify solutions / opportunities to automate business processes. Qualifications About You: * You have a third level business/finance qualification and a minimum of 5 years fund services experience within the European funds industry. * Prime brokerage and/or global custody services experience with a broad knowledge of global markets and instrument types * Proven ability to build good working relationships with external clients and internal stakeholders. * Proven experience of managing multiple projects / deliverables with excellent organizational and multi-tasking skills. * Strong communication and interpersonal skills with a proven ability to work with global teams and adapt to different communication styles. * Results driven and self-motivated. Core Skills And Behaviors You’ll Bring Building Future Readiness – Demonstrates resilience by adapting well to change and is committed to improving knowledge and skills for the future. Delivering Client Excellence – Partners with internal and external clients to understand needs, develop solutions and deliver an excellent client experience. Problem Solving \& Decision Making – Demonstrates Data Literacy to analyze issues, identify practical solutions, and make informed decisions while taking responsibility for outcomes. Building Relationships – Builds trusted relationships in an inclusive way. Positively influences outcomes while strengthening working relationships. Emotional Intelligence – Demonstrates self-awareness in identifying emotions, understanding triggers, and choosing appropriate behavior for the circumstance. Recognizes when biases may be impacting decisions. Seeks to understand and empathizes with others’ emotions and perspectives. Managing Risk – Commits to protecting Citco by being aware of internal and external risks, thinking ahead to understand how those risks could affect people, processes or outcomes. Takes proactive steps using sound judgement to support safe and effective decision making. Values and promotes a strong risk culture. AI \& Digital Literacy – Demonstrated ability to leverage AI-powered tools and evolving digital technologies to enhance productivity, efficiency, and quality of work Leadership Skills And Behaviors You’ll Bring Strategic Thinking – Develops forward-looking strategies for growth by identifying market trends and transformation opportunities. Drives innovation by challenging conventions, fostering creativity, and translating insights into impactful strategies that position Citco for sustainable success. Distributing Leadership – Lets go of control and decision-making power to create space and opportunity for others to take on responsibility. Selects the right people and creates a supportive environment for leadership growth. Creates a culture where influence is valued over authority, with a strong emphasis on diverse experience. People Experience – Shapes exceptional people experiences through empathetic leadership, creating a culture where people feel valued by building a people first, high performing culture through coaching, care and development – enabling individual success and driving business growth. Learn more about Citco's expected skills, behaviors, and the hiring process at Careers FAQ Our Benefits Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.