Jobs at Realpage Inc

2 open positions

Open roles

Director, Engineering (Integrated Front Office)Account Mgr III, Product - Ops Tech

Director, Engineering (Integrated Front Office)

Richardson, TX, USonsite

Overview: RealPage is transforming the property management industry through innovative software solutions designed to improve operational efficiency, increase resident satisfaction, and drive growth for our customers. As a Director of Engineering within the Integrated Front Office, this role plays a critical part in shaping the software landscape to accelerate the delivery of next-generation core solutions, applications, and services—while integrating them with existing RealPage platforms. This position reports directly to the VP of Engineering and is responsible for leading multiple engineering teams delivering mission-critical systems that support Screening, Insurance-related offerings, and broader Integrated Front Office capabilities. The role requires close collaboration with Product, Architecture, QA, and cross-functional stakeholders to deliver scalable, high-quality enterprise solutions while improving execution discipline, quality, and team effectiveness. Responsibilities: Engineering Leadership \& Delivery * Own delivery outcomes for assigned product and platform areas, ensuring commitments are realistic, predictable, and aligned with business priorities. * Lead and manage multiple engineering teams (up to ~7 direct reports, including managers and senior engineers) across onshore, near-shore, and off-shore locations. * Partner closely with Product leadership and stakeholders to develop and manage 12+ month strategic roadmaps aligned to business goals. * Manage all aspects of assigned initiatives, from business case development through QA sign-off and release readiness. * Ensure delivery against schedule and budget while balancing scope, quality, and technical risk. Distributed Team Leadership * Provide effective leadership across global engineering teams, including offshore development organizations. * Establish clear ownership, communication rhythms, and escalation paths to ensure alignment across time zones. * Build strong working relationships with regional leaders to ensure consistency in execution, standards, and expectations. * Foster a culture of accountability, trust, inclusion, and continuous improvement across distributed teams. Technical Oversight \& Quality * Oversee the design, development, and implementation of enterprise-scale software products and systems. * Ensure teams adhere to strong engineering fundamentals, including code quality, testing discipline, observability, operational readiness, and security. * Lead technical analysis and design reviews to translate business and functional requirements into scalable software solutions. * Act as an escalation point for complex technical issues, ensuring root causes are addressed and long-term improvements are implemented. * Partner with Architecture to align platform direction, system design, and implementation practices. Operational Excellence \& Process * Develop, administer, and continuously improve engineering processes and standards within the assigned functional area. * Identify and drive process improvement initiatives to increase delivery predictability, quality, and efficiency. * Ensure unit, integration, and system test coverage expectations are met and enforced. * Conduct in-process reviews and ensure quality gates are consistently applied. * Support release cycles, including flexibility to work extended hours during critical delivery periods as needed. Cross-Functional \& Vendor Collaboration * Consult with management and stakeholders to analyze potential projects, determine scope and priorities, and resolve customer or operational issues. * Manage relationships with internal teams across RealPage to support system design, integration, and delivery. * Negotiate and coordinate with consultants, vendors, and external partners as needed to support product development and delivery. * Ensure appropriate documentation, internal enablement, and end-user training materials are delivered as part of releases. People \& Talent Development * Build, coach, and retain high-performing engineering leaders and teams. * Set clear performance expectations and provide ongoing feedback, coaching, and career development. * Identify skill gaps, succession risks, and capacity constraints and proactively address them through hiring, development, or rebalancing. * Promote a culture of ownership, accountability, and data-driven decision-making. Qualifications: Required Skills \& Experience * Bachelor’s degree in Computer Science, Engineering, or a related technical field—or equivalent industry experience. * Minimum 10 years of software development experience, with 5+ years in engineering leadership roles, including managing offshore teams. * Proven experience leading the development and delivery of enterprise-scale software platforms and products. * Strong understanding of modern SDLC practices, Agile methodologies, and SaaS delivery models. * Experience operating in polyglot technology environments, with exposure to: * C#, ASP.NET / MVC * SQL and relational databases * JavaScript, HTML5, CSS * Strong analytical and problem-solving skills with a data-driven approach to decision-making. * Excellent communication and leadership skills, particularly in distributed and cross-functional environments. Preferred Skills * Experience managing products or platforms spanning multiple systems or technology stacks. * Background in SaaS, enterprise software, or regulated environments. * Familiarity with integrations, event-driven systems, or platform ecosystems. * Experience supporting insurance, screening, or financial services-related products. * Exposure to AI-enabled systems or intelligent automation is a plus. ⸻ Salary and Benefits RealPage provides a competitive salary package along with a comprehensive benefits plan that includes: * Health, dental, and vision insurance * Retirement savings plan with company match * Paid time off and holidays * Professional development opportunities * Performance-based bonus eligibility Compensation may vary depending on location, qualifications, and experience. #LI-JL1 #LI-REMOTE Pay Range: USD $138,700.00 - USD $236,100.00 /Yr.

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Account Mgr III, Product - Ops Tech

Richardson, TX, US

Overview: The Customer Success Solution Account Manager III will work closely with the extended RealPage teams to build and execute the overall account strategy for our customers. The Solution Account Manager III will suggest best practices to align with customer goals, develop an in-depth understanding of the customer's business objectives/challenges, and identify corresponding RealPage offerings both within their product business unit and across other RealPage business units to achieve our customer’s operational efficiencies, increase profitability, and return on investment. A seasoned, experienced professional with a full understanding of the product area of specialization; assists with a wide range of product opportunities in creative ways. Responsibilities: Works on product specific issues and opportunities of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel, mainly in own area of expertise. Engage customers proactively on platform adoption leveraging product usage metrics and data analysis. Become a trusted advisor and expert on multiple RealPage product platforms for our customers to provide a deep level of product knowledge with the ability to articulate market trends and the value of RealPage to develop new business opportunities. Understand and drive customer business, goals, objectives, and desired outcomes utilizing platform reporting, dashboards, and metrics. Facilitate discovery discussions with customers regarding product use cases and adoption opportunities. Ensure customer receives and perceives value of assigned RealPage products to drive adoption. Deliver platform Solution Reviews to assigned customers focused on strategic business objectives which will drive revenue and return on investment. Serve as internal Subject Matter Expert (SME) on RealPage product platform for associated business unit(s). Work closely with Customer Success Manager(s), Sales, and Product Management teams to identify expansion opportunities for assigned RealPage product and services for customers. Understand and communicate overall customer health, including the identification and escalation of complex product issues for at-risk accounts to RealPage leadership. Utilize and provide feedback on best practices related to CRM tools in order track customer activities effectively and accurately. Participate in RealPage, industry, and customer events. Qualifications: Required: Bachelor’s Degree or equivalent experience. Minimum of 5 years’ experience in the multi-family industry with RealPage products. Minimum of 5 years’ experience in customer facing role(s). KNOWLEDGE/SKILLS/ABILITIES Required: Proficient in MS Office Suite (Outlook, Word, PowerPoint, and Excel) World class presentation skills; feel comfortable leading presentations and demos of our platform to large groups, both technical and non-technical Can tie business problems to technical solutions and understand technology and data value propositions. Can easily relate complicated concepts to non-technical people, while maintaining the ability to speak to highly technical people. Ability to personally deliver customer onboarding program and strategic roll-out plan(s) High level of customer empathy Empowered to take accountability for product performance. Partner with customers to understand their current and future business goals and challenges and translate that into people, product, and process strategies. Work across the customer’s business org to communicate the value of these solutions to their team and executives. Understanding of business/multifamily operations and reporting Experience in SaaS implementations and operational improvement initiatives Ability to work closely with and to elicit cooperation from a wide variety of sources, including senior management, customers, and other departments. Exceptional documentation and follow-up capabilities, as well as the ability to understand and manage customer expectations. Ability to take ownership of assigned opportunities and issues, as well as the ability to address and resolve all issues utilizing available resources in a timely and proficient manner. Physically able to participate virtually or in-person training sessions, presentations, and meetings. Ability to work extended hours as needed (may be required at times) Ability to travel as needed to customer and company locations. Ability to travel up to 25% Physical Demands and Working Conditions: Physically able to participate in training sessions, presentations, meetings, and customer and industry conferences. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds. SALARY AND BENEFITS RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. Pay Range: USD $85,200.00 - USD $145,200.00 /Yr.

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Realpage Inc office locations

Richardson, TX, US

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