Jobs at Pergolux

Operations Process & Systems Manager

Frankfurt am Main, Hesse, GermanyFrom $14/yr

As Operations Process \& Systems Manager, you will take full ownership of the systems our Operations team runs on and the processes that connect them, so every pergola we sell moves smoothly from purchase order to delivered order and after-sales. You’ll bring structure and clarity: owning our WMS, ERP and OMS, documenting how we work across markets, and partnering with internal tech, external vendors and our AI specialist to remove manual work at scale. This role is based in our Frankfurt office and requires regular visits to our warehouse in Fulda. As a premium outdoor-living brand inspired by Scandinavian design, PERGOLUX offers the opportunity to build the operational backbone of a fast-growing company active in 14 countries. What You’ll Do * Act as business owner for our Operations systems (WMS, ERP, OMS) and their integrations with e-commerce, carrier and CRM platforms. * Gather requirements, prioritise changes and work with internal tech and external vendors to deliver them, from design and testing through training and go-live. * Map, design and document end-to-end operational processes across supply chain, warehousing, fulfilment and customer service. * Write and maintain SOPs, and make sure teams across all markets actually use them. * Identify and remove manual work, partnering with our AI specialist on automation opportunities. * Keep master data and system configuration clean and consistent across markets. * Serve as the go-to person when a process or system issue cuts across teams. What You’ll Bring * 3+ years of experience in operations systems, process management or business analysis, ideally in logistics or e-commerce. * Hands-on experience owning or implementing a WMS, ERP or OMS, ideally Odoo or a similar platform. * Strong process mapping and documentation skills, with a structured and pragmatic way of working. * The ability to translate between operations teams and technical teams, and the confidence to drive change across teams you don’t manage. * Interest in AI, automation or low-code tools; Lean, Six Sigma or continuous improvement training is a plus. * Excellent communication skills in English Benefits * Competitive Salary \& Bonus Structure – Your success is rewarded with strong compensation and performance-based bonuses. * Real Ownership – Take meaningful responsibility in your role and directly influence key business outcomes. * International Team – Collaborate with passionate colleagues across Europe, gaining exposure to diverse perspectives and ideas. * Outdoor Lifestyle Discounts – Enjoy exclusive discounts on PERGOLUX products. * Fast-Track Career Opportunities – As we scale quickly, you’ll have significant opportunities to grow into senior leadership roles. * Team Culture – Be part of regular team events, retreats, and a culture that celebrates wins—big and small. * Bike Leasing Program – Benefit from a sustainable and cost-effective bike leasing option to support commuting and an active lifestyle. How To Apply We look forward to receiving your application and resume! Apply via PERGOLUX LinkedIn or visit our PERGOLUX Career Page.

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Team Lead Supply Chain

Frankfurt | DACH TeamFrom $300/yr

As a Team Lead Supply Chain (m/w/d), you will own everything upstream of our warehouses: what we buy, from whom, when it ships and how it lands across Europe, the UK, the US, Australia and Latin America. In this newly created role, you will bring procurement, freight and planning together as one function and build the team behind it, making sure every market has the right stock at the right time, especially going into peak season. PERGOLUX designs and sells Scandinavian-inspired outdoor living products, from pergolas to garden furniture, directly to consumers. With around 300 employees, 9-figure revenue, and operations across 8 markets, we combine premium product quality with the pace and ownership culture of a company that has grown consistently across Europe and beyond. What You’ll Do Lead and develop the team responsible for procurement, seafreight, inbound logistics, demand & supply planning and customs, and act as the escalation point for supply issues, making decisions at the right level, quickly. Own the end-to-end planning cycle, from demand forecast to purchase plan, container plan and inbound schedule per market, and build one reliable view of inbound stock across all markets. Manage supplier performance, capacity and lead times across our manufacturing base, and support scaling suppliers for new product lines. Run freight procurement and forwarder management, balancing cost, transit time and reliability, and build customs and trade compliance as an in-house capability. Set and report supply chain KPIs such as stock availability, out-of-stock rate, inbound on-time, landed cost and inventory cover, and work closely with Product, Sales and regional operations managers on launches, campaigns and peak planning. What You’ll Bring 5+ years of experience in supply chain, procurement or planning, ideally in e-commerce, consumer goods or furniture/outdoor products, including experience leading a team with people who are newer to their roles. Hands-on knowledge of seafreight, Incoterms and importing into multiple markets. Strong planning and analytical skills, comfortable building models in Excel or Google Sheets, working with BI tools and an ERP or planning system, with the discipline to keep data clean. A calm, decisive approach under pressure, comfort with ambiguity in a fast-growing company, and fluent English. Nice to have: customs or trade compliance experience, experience in a multi-market scale-up (EU, UK, US, AU), and an interest in using AI and automation to remove manual planning work. 🌟 Benefits and Lifestyle You will take real ownership from the start, building a new function with direct impact on how PERGOLUX grows, and gain fast-track opportunities to grow into senior leadership roles as we scale. Up to 30 vacation days, starting at 27 One week per year remote workation in EU/UK International, collaborative team, working with colleagues across Europe Regular team events (summer party, Christmas party, after-work gatherings) and retreats Modern setup and laptops (Apple or Windows) Employee discounts on PERGOLUX products Jobrad / Bike leasing program, promoting sustainable and healthy commuting How to Apply If you are ready to build and lead the supply chain behind a growing global brand, we would love to hear from you. Apply via our Career Page or connect with us on LinkedIn . PERGOLUX is an equal opportunity employer. We welcome applicants from all backgrounds, we think it’s less about ticking every box and more about what you bring to the table! Find Jobs in Germany on Arbeitnow

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