Jobs at Iha

Medical Assistant (MA)

Finance Data Analyst

Synopsis The Data Analyst will contribute to the analytics transformation process of Etihad's Finance division to turn it into a competitive advantage for the company by implementing data models and analytics tools to drive incremental cost savings and optimize the company financial performance. Accountabilities Collaborate with engineering teams to ingest, transform, and integrate data following enterprise standards. • Visualization & Insight Delivery • Develop clean, intuitive dashboards and analytical outputs. • Validate definitions and figures with stakeholders; iterate for accuracy and usability. Operationalization & Adoption • Publish dashboards with proper metadata and usage guidance. • Communicate results, promote adoption, and establish refresh cycles, enhancement processes, and governance Stakeholder Engagement & Requirements Definition • Clarify business needs and desired outcomes through structured elicitation. • Identify key decisions, KPIs, and success criteria. Process & Current State Analysis • Understand existing business processes, systems, and analysis. • Review data sources, logic, and assumptions; highlight gaps between real-world processes and current data assets. Data Foundation & Governance • Validate authoritative data sources and assess quality, timeliness, and granularity. • Design data models, dictionaries, metadata, lineage, and quality rules Education & Experience • Master's or Bachelor's degree in computer science, engineering, mathematics, statistics, or data science. • 4+ years of relevant experience designing, implementing, and maintaining data science models. • Knowledge of statistics and mathematical concepts • Experience using data technologies (E.g., SQL, Databricks) and data visualization tools (PowerBI, Tableau, DataBricks1) • Experience building, deploying, and maintaining data models. • Excellent communication and stakeholder management skills, including executive level stakeholders. • Understanding of and experience in using AI tools (E.g., Copilot, GPT), professionally or personally • Experience within the finance/aviation industry in the operational areas is a plus About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly! To learn more, visit etihad.com Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Finance Data Analyst

Synopsis The Data Analyst will contribute to the analytics transformation process of Etihad's Finance division to turn it into a competitive advantage for the company by implementing data models and analytics tools to drive incremental cost savings and optimize the company financial performance. Accountabilities Collaborate with engineering teams to ingest, transform, and integrate data following enterprise standards. • Visualization & Insight Delivery • Develop clean, intuitive dashboards and analytical outputs. • Validate definitions and figures with stakeholders; iterate for accuracy and usability. Operationalization & Adoption • Publish dashboards with proper metadata and usage guidance. • Communicate results, promote adoption, and establish refresh cycles, enhancement processes, and governance Stakeholder Engagement & Requirements Definition • Clarify business needs and desired outcomes through structured elicitation. • Identify key decisions, KPIs, and success criteria. Process & Current State Analysis • Understand existing business processes, systems, and analysis. • Review data sources, logic, and assumptions; highlight gaps between real-world processes and current data assets. Data Foundation & Governance • Validate authoritative data sources and assess quality, timeliness, and granularity. • Design data models, dictionaries, metadata, lineage, and quality rules Education & Experience • Master's or Bachelor's degree in computer science, engineering, mathematics, statistics, or data science. • 4+ years of relevant experience designing, implementing, and maintaining data science models. • Knowledge of statistics and mathematical concepts • Experience using data technologies (E.g., SQL, Databricks) and data visualization tools (PowerBI, Tableau, DataBricks1) • Experience building, deploying, and maintaining data models. • Excellent communication and stakeholder management skills, including executive level stakeholders. • Understanding of and experience in using AI tools (E.g., Copilot, GPT), professionally or personally • Experience within the finance/aviation industry in the operational areas is a plus About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly! To learn more, visit etihad.com Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Solutions & Analytics Analyst

Synopsis The Solutions & Analytics Analyst is a key member of the Solutions and Innovation team, supporting the Pricing and Revenue Management (RM) function with a strong focus on systems, analytics, and automation. This role sits at the intersection of commercial decision‑making, data, and technology. You will work closely with Pricing Managers, Revenue Management teams, and external vendors to enhance pricing and RM systems, automate configurations, and deliver data‑driven insights that directly influence revenue performance. The role is well suited to a technically strong analyst who enjoys working hands‑on with systems, coding, and data, and who can translate business requirements into scalable analytical and system‑based solutions. Prior airline experience is beneficial but not essential - technical capability and problem‑solving mindset are critical. Accountabilities • Act as a key technical and analytical support for Pricing and Revenue Management teams, responding to day‑to‑day system and data enquiries. • Develop a deep understanding of Pricing and RM systems, including inputs, outputs, algorithms, configurations, and system limitations. • Work closely with internal stakeholders and external vendors to define, test, and implement system enhancements, bug fixes, and configuration changes. • Automate system configurations and processes across multiple points of sale and user groups to improve efficiency, accuracy, and scalability. • Design, build, and maintain analytical tools, reports, and dashboards to support commercial decision‑making and revenue optimisation. • Manipulate and analyse large datasets using SQL, Python, and R to generate insights and respond to ad‑hoc business requests. • Apply advanced analytical techniques (descriptive, diagnostic, predictive, prescriptive) to support pricing, forecasting, and optimisation activities. • Support the development and testing of new analytical capabilities and in‑house solutions, either independently or in collaboration with vendors. • Coordinate and support user acceptance testing (UAT) for RM system upgrades, including defining test scenarios and validating outcomes. • Monitor system usage, user actions, and data quality, providing insights and recommendations to improve effectiveness and adoption. • Maintain system health through routine checks, data quality assurance, and automation of recurring tasks. Education & Experience • Bachelor’s degree in Statistics, Operations Research, Economics, Computer Science, Engineering, or a related quantitative discipline. • Minimum 4 years of relevant experience in analytics, systems support, data science, or operations research within a commercial or operational environment. • Strong hands‑on experience with SQL and data science programming languages such as Python and R. • Demonstrated experience working with large datasets, building reports, automations, and analytical solutions for business users. • Experience working with cloud‑based data warehouses and analytics platforms (e.g. Azure Synapse Analytics, Google BigQuery, Snowflake) is preferred. • Experience supporting or working with pricing, forecasting, optimisation, or commercial systems is highly desirable. • Aviation or airline industry experience is an advantage but not a requirement - strong technical capability and the ability to learn complex systems quickly are essential. • Proven ability to work collaboratively with business stakeholders, technical teams, and external vendors in a fast‑paced, operational environment. Recruitment Process The recruitment process for this position will involve the following stages: • Application review undertaken by a member of our Recruitment Team • Shortlisted candidates that meet the position criteria will be invited to complete a HireVue Video Interview. All completed interviews will be reviewed by a human member of our team. • Selected candidates will be invited to a first round interview with the hiring team. • Shortlisted candidates will be invited to complete a short case study and present at a follow up interview with the hiring team. • Upon completion of the case study/interview round, a hiring decision will be made. About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly! To learn more, visit etihad.com Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Lead Design Engineer - Cabin Interiors

Synopsis Develops technical solutions, provides cabin interiors substantiations, produces Engineering Data and issue controlled-Engineering Documents to support aircraft in Major cabin modification “EASA STCs”. LDE will ensure that the data he produces complies with the company’s Design Organization Handbook (DOH) and the procedures defined in the company’s Design Organization Procedures (DOP). This involves GCAA CAR 21 and EASA P21 sub part J design and certification. Accountabilities • Produce Quality Design Data to deliver complete and correct Engineering and Certification Documents on time and in line with the Project Work Scope. • Capable of simulating and analyzing cabin interiors flammability, cabin safety and integrity while considering any cabin interior modification, • Produce the required design Substantiation Data Package/ flammability, cabin safety reports and Means of Compliance for the Certification Program to fulfill the Design Approval process with the Airworthiness Authorities. • Management of the certification process for STC/major modification i.e. the Design Organization Handbook and Procedures. • Ensure timely release of design engineering documents, applicable Drawings, Manual Supplements, and Instructions for Continued Airworthiness for preparations of aircraft return to service after modification. Resolve any Design Engineering issues arising before or during the implementation. • Support the review of the working instructions and certification document(s) developed by the other Engineers within the scope of DOA Part 21J. Education & Experience • Bachelor’s Degree or higher in the field of Aeronautical or Mechanical Engineering and +7 years’ experience in cabin interior design changes and substantiation. • Experience in design/development engineering in an EASA/GCAA Part 21J organization (equivalent FAA experience is acceptable) or TC holder or at a DOA/POA with similar scope to EYEng. Minimum 3 years of previous experience as a Compliance Verification Engineer. • Formal training in Part 21J applicable courses is preferred.