Jobs at Github

Staff Customer Success Manager

Data Analyst II

About GitHub: GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot. Locations: In this role you can work from Remote, United States Overview: GitHub helps companies, organizations, and communities build better software, together. We are seeking an experienced Data Analyst, with a focus on billing and revenue analytics, to apply in-depth knowledge of our financial data landscape to proactively identify opportunities and influence key business outcomes. As a trusted advisor to finance and business stakeholders, you will guide senior level decision making by translating complex billing, transactional, and revenue data into compelling stories through dashboards and visualizations that illuminate financial trends and performance. You will take the lead in developing efficient, reusable, and self-service analytical models related to revenue recognition and billing accuracy, establishing yourself as an expert in our financial data sources, quality, and governance. This role requires you to champion best practices in data integrity and collaborate across teams to orchestrate the execution of data driven solutions that directly impact our bottom line. Responsibilities: Reporting and sharing results: Develop, maintain, and enhance reporting on revenue across products, geographies, and segments to identify growth drivers, performance trends, and areas of risk. Customer/Stakeholder engagement: Partner with Sales Ops and Finance to analyze sales commissions, quota attainment, and incentive plan effectiveness, providing insights to optimize compensation strategies. Sales Pipeline to Revenue Insights: Build models and dashboards that connect pipeline metrics, bookings, and billed revenue outcomes, enabling leadership to forecast with greater accuracy. Data Model Evaluation: Consolidate and align data from Salesforce, billing platforms, and financial systems to create a single source of truth for revenue and commission reporting. Territory \& Quota Planning Support: Provide data-driven recommendations for territory alignment, quota setting, and incentive plan design based on historical revenue performance and market potential. Executive Reporting: Deliver clear, concise, and actionable revenue and commission insights to senior leadership through dashboards, scorecards, and presentations. Operational Efficiency: Automate recurring revenue and commission reports, ensuring accuracy, timeliness, and scalability for self-service use across the business. Compliance \& Governance: Ensure commission and revenue reporting adheres to internal controls, audit requirements, and data privacy regulations. Qualifications: Required Qualifications 3+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis + OR Bachelor's Degree in Statistics, Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 1+ year(s) experience in data analysis and reporting, data science, business intelligence, or business and financial analysis + OR equivalent experience. 3+ years experience with in SQL, KQL, and/or Python for data querying and transformation 3+ years experience developing and maintaining ETL pipelines (Azure Data Factory, Airflow, or similar) 3+ years of experience with data visualization tools (Power BI, Tableau) and data storytelling best practices Preferred Qualifications 5+ years of experience in data analysis or business intelligence Master’s degree in a relevant field Consulting experience or prior work in a high-growth SaaS company Familiarity with Salesforce, Workday, and other enterprise data sources Solid understanding of SaaS and revenue metrics West Coast Preferred with a strong preference for Bellevue Compensation Range: The base salary range for this job is USD $68,200.00 - USD $181,000.00 /Yr. These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. GitHub Leadership Principles: GitHub values Customer-obsessed Ship to learn Growth mindset Own the outcome Better together Diverse and inclusive Manager fundamentals Model Coach Care Leadership principles Create clarity Generate energy Deliver success Who We Are: GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub. Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms. Join us, and let’s change the world, together. EEO Statement: GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Data Analyst II

About GitHub: GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot. Locations: In this role you can work from Remote, United States Overview: GitHub helps companies, organizations, and communities build better software, together. We are seeking an experienced Data Analyst, with a focus on billing and revenue analytics, to apply in-depth knowledge of our financial data landscape to proactively identify opportunities and influence key business outcomes. As a trusted advisor to finance and business stakeholders, you will guide senior level decision making by translating complex billing, transactional, and revenue data into compelling stories through dashboards and visualizations that illuminate financial trends and performance. You will take the lead in developing efficient, reusable, and self-service analytical models related to revenue recognition and billing accuracy, establishing yourself as an expert in our financial data sources, quality, and governance. This role requires you to champion best practices in data integrity and collaborate across teams to orchestrate the execution of data driven solutions that directly impact our bottom line. Responsibilities: Reporting and sharing results: Develop, maintain, and enhance reporting on revenue across products, geographies, and segments to identify growth drivers, performance trends, and areas of risk. Customer/Stakeholder engagement: Partner with Sales Ops and Finance to analyze sales commissions, quota attainment, and incentive plan effectiveness, providing insights to optimize compensation strategies. Sales Pipeline to Revenue Insights: Build models and dashboards that connect pipeline metrics, bookings, and billed revenue outcomes, enabling leadership to forecast with greater accuracy. Data Model Evaluation: Consolidate and align data from Salesforce, billing platforms, and financial systems to create a single source of truth for revenue and commission reporting. Territory \& Quota Planning Support: Provide data-driven recommendations for territory alignment, quota setting, and incentive plan design based on historical revenue performance and market potential. Executive Reporting: Deliver clear, concise, and actionable revenue and commission insights to senior leadership through dashboards, scorecards, and presentations. Operational Efficiency: Automate recurring revenue and commission reports, ensuring accuracy, timeliness, and scalability for self-service use across the business. Compliance \& Governance: Ensure commission and revenue reporting adheres to internal controls, audit requirements, and data privacy regulations. Qualifications: Required Qualifications 3+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis + OR Bachelor's Degree in Statistics, Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 1+ year(s) experience in data analysis and reporting, data science, business intelligence, or business and financial analysis + OR equivalent experience. 3+ years experience with in SQL, KQL, and/or Python for data querying and transformation 3+ years experience developing and maintaining ETL pipelines (Azure Data Factory, Airflow, or similar) 3+ years of experience with data visualization tools (Power BI, Tableau) and data storytelling best practices Preferred Qualifications 5+ years of experience in data analysis or business intelligence Master’s degree in a relevant field Consulting experience or prior work in a high-growth SaaS company Familiarity with Salesforce, Workday, and other enterprise data sources Solid understanding of SaaS and revenue metrics West Coast Preferred with a strong preference for Bellevue Compensation Range: The base salary range for this job is USD $68,200.00 - USD $181,000.00 /Yr. These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. GitHub Leadership Principles: GitHub values Customer-obsessed Ship to learn Growth mindset Own the outcome Better together Diverse and inclusive Manager fundamentals Model Coach Care Leadership principles Create clarity Generate energy Deliver success Who We Are: GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub. Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms. Join us, and let’s change the world, together. EEO Statement: GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Director, Sales Development

About GitHub: GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot. Locations: In this role you can work from Bellevue, Washington United States | San Francisco, California United States Overview: GitHub helps companies and organizations succeed by allowing them to build better software, together. We are seeking a Sales Business Development Manager (M5) to orchestrate the evaluation and pursuit of market opportunities that empower partners and customers to leverage GitHub’s platforms. In this role, you will lead a team of managers responsible for Outbound Sales prospecting in the Americas region, coaching them to high performance while driving high-level internal strategies to achieve strategic outcomes. You will be responsible for people management, including driving employee growth, managing performance, and executing cross functional projects. This is a hybrid role that requires being in the San Francisco, CA or Bellevue , WA office 2 days per week. Responsibilities: Prospecting Strategy: Define prospecting strategy, considering current market trends, to identify, quantify, and qualify opportunities for GitHub products. Account Planning: Lead account planning in cooperation with internal and external partners to prioritize targets and drive strategy execution with cross-functional teams like Field Sales and Marketing. Team Leadership:Empower Sales Development Managers to coach their teams to high performance. Stakeholder Management: Act as a trusted advisor for executive-level stakeholders, managing complex cross-organizational dependencies and influencing resource allocation (e.g., headcount and tooling). Reporting \& Analytics: Own the interpretation and application of reports to generate communication plans and reflect long-term strategies. Operational Excellence: Drive project management in alignment with strategic goals, ensuring all contributing stakeholders meet defined outcomes and performance indicators. Innovation: Lead efforts to innovate prospecting methods to advance work methods and attain quotas. Qualifications: Required Qualifications 11+ years of experience in business development or sales. + OR a Bachelor’s Degree in Business, Communications, Finance, Computer Science, Engineering, or a related field AND 9+ years of experience in business development, sales, consulting, or marketing. + OR equivalent experience Preferred Qualifications 15+ years of experience in business development or sales. + OR Bachelor's Degree in Business, Communications, Finance, Computer Science, Engineering, or related field AND 10+ years experience in business development or sales, consulting, or marketing + OR equivalent experience. 5+ years of people management experience. 8+ years of experience in computer science, software development, technology, or a related domain. Technical Acumen: Deep understanding of industry trends, market knowledge, and commercial technology. Leadership Skills: Proven ability in conflict resolution, persuasion, storytelling, and executive presence. Compensation Range: The base salary range for this job is USD $96,780.00 - USD $256,680.00 /Yr. In addition, this role also has the opportunity to earn sales incentives. On target earnings (OTE) is based on a 60/40 base salary/sales incentive. These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. GitHub Leadership Principles: GitHub values Customer-obsessed Ship to learn Growth mindset Own the outcome Better together Diverse and inclusive Manager fundamentals Model Coach Care Leadership principles Create clarity Generate energy * Deliver success Who We Are: GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub. Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms. Join us, and let’s change the world, together. EEO Statement: GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Sr. Manager, Customer Success Management

About GitHub: GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot. Locations: In this role you can work from Remote, United States Overview: GitHub is seeking a Senior Manager of Customer Success Management to lead a team of Customer Success Managers (CSMs) dedicated to helping our customers achieve their desired outcomes. We are passionate about customer success and the quality of our work. The ideal candidate will have enterprise experience, emerging people leadership skills, and the ability to manage a portfolio of customers within a segment/vertical with complex technical products across the GitHub Platform. This individual will coach team members to guide customers in managing change initiatives by applying knowledge of change management principles. They will establish standard processes for the team to offer feedback and insights, helping customers set and achieve their digital and business transformation goals. The role involves managing, fostering, and leveraging relationships with key partners to drive business results. They guide the team in acting as the voice of the customer by driving new feedback. This role includes people management responsibilities, such as supporting employee development, overseeing project execution, and managing team performance. Responsibilities: Drive, Deliver and Demonstrate Value for Customers: Develop, execute, engage and enable adoption, while building alignment with internal stakeholders, create initiatives to expand product awareness, and identify new growth opportunities for customers. Support escalations, expansion and renewal opportunities. Recruit, Retain, Grow Your Team: Build and manage a pipeline of candidates, uphold a high bar for excellence, proactively manage performance expectations, create and maintain a team-based culture focused on customer outcomes while navigating constant change, and mentor and grow your team of CSMs. Voice of the Customer: Drive alignment and engagement with customers, develop and support mechanisms to share customer feedback with Product, Engineering and Marketing teams, and develop organizational superfans to help evangelize within customer organizations and externally with other GitHub customers. Own \& Report on Key Metrics: Drive product adoption metrics, customer health metrics, revenue retention and growth, and deployment and implementation rates. Qualifications: Required Qualifications: 7+ years experience in customer success management, software adoption management, technical account management, professional services consulting, service delivery management or customer facing program management, executive stakeholder management + OR Bachelor's Degree in Business, Engineering, Technology or related eld AND 5+ years experience in customer success management, software adoption management, technical account management, professional services consulting, service delivery management or customer facing program management, executive stakeholder management + OR Master's Degree in Business, Engineering, Technology or related eld AND 3+ years experience in customer success management, software adoption management, technical account management, professional services consulting, service delivery management or customer facing program management, executive stakeholder management + OR equivalent experience. 6+ months experience leading others, formally or informally (e.g., coordinating work of others, providing guidance or mentorship, and contributing to a team’s operating rhythm and outcomes). 3+ years as a Senior CSM and/or principal and/or team lead experience OR 1+ year(s) formal people management experience. Ability to travel approximately 25%. Preferred Qualifications: Demonstrated ability to manage globally distributed teams across multiple verticals like highly regulated industries (financial services, manufacturing, healthcare \& life sciences, public sector) Strong interpersonal and communication skills, especially when working with internal teams, especially across the revenue organization. Experience working in the software development or DevOps domains. Experience with CSP (Customer Success Platform) and CRM tools / solutions. Experience leveraging AI powered solutions for CSM engagements. Experience with executive stakeholder management Compensation Range: The base salary range for this job is USD $104,800.00 - USD $278,000.00 /Yr. In addition, this role also has the opportunity to earn sales incentives. On target earnings (OTE) is based on a 80/20 base salary/sales incentive. These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. GitHub Leadership Principles: GitHub values Customer-obsessed Ship to learn Growth mindset Own the outcome Better together Diverse and inclusive Manager fundamentals Model Coach Care Leadership principles Create clarity Generate energy Deliver success Who We Are: GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub. Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms. Join us, and let’s change the world, together. EEO Statement: GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Senior Data Scientist - Revenue Intelligence

Customer Success Manager

Senior Customer Success Manager

Sr. Manager, Customer Success Management

About GitHub: GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot. Locations: In this role you can work from Remote, United States Overview: GitHub is seeking a Senior Manager of Customer Success Management to lead a team of Customer Success Managers (CSMs) dedicated to helping our customers achieve their desired outcomes. We are passionate about customer success and the quality of our work. The ideal candidate will have enterprise experience, emerging people leadership skills, and the ability to manage a portfolio of customers within a segment/vertical with complex technical products across the GitHub Platform. This individual will coach team members to guide customers in managing change initiatives by applying knowledge of change management principles. They will establish standard processes for the team to offer feedback and insights, helping customers set and achieve their digital and business transformation goals. The role involves managing, fostering, and leveraging relationships with key partners to drive business results. They guide the team in acting as the voice of the customer by driving new feedback. This role includes people management responsibilities, such as supporting employee development, overseeing project execution, and managing team performance. Responsibilities: Drive, Deliver and Demonstrate Value for Customers: Develop, execute, engage and enable adoption, while building alignment with internal stakeholders, create initiatives to expand product awareness, and identify new growth opportunities for customers. Support escalations, expansion and renewal opportunities. Recruit, Retain, Grow Your Team: Build and manage a pipeline of candidates, uphold a high bar for excellence, proactively manage performance expectations, create and maintain a team-based culture focused on customer outcomes while navigating constant change, and mentor and grow your team of CSMs. Voice of the Customer: Drive alignment and engagement with customers, develop and support mechanisms to share customer feedback with Product, Engineering and Marketing teams, and develop organizational superfans to help evangelize within customer organizations and externally with other GitHub customers. Own \& Report on Key Metrics: Drive product adoption metrics, customer health metrics, revenue retention and growth, and deployment and implementation rates. Qualifications: Required Qualifications: 7+ years experience in customer success management, software adoption management, technical account management, professional services consulting, service delivery management or customer facing program management, executive stakeholder management + OR Bachelor's Degree in Business, Engineering, Technology or related eld AND 5+ years experience in customer success management, software adoption management, technical account management, professional services consulting, service delivery management or customer facing program management, executive stakeholder management + OR Master's Degree in Business, Engineering, Technology or related eld AND 3+ years experience in customer success management, software adoption management, technical account management, professional services consulting, service delivery management or customer facing program management, executive stakeholder management + OR equivalent experience. 6+ months experience leading others, formally or informally (e.g., coordinating work of others, providing guidance or mentorship, and contributing to a team’s operating rhythm and outcomes). 3+ years as a Senior CSM and/or principal and/or team lead experience OR 1+ year(s) formal people management experience. Ability to travel approximately 25%. Preferred Qualifications: Demonstrated ability to manage globally distributed teams across multiple verticals like highly regulated industries (financial services, manufacturing, healthcare \& life sciences, public sector) Strong interpersonal and communication skills, especially when working with internal teams, especially across the revenue organization. Experience working in the software development or DevOps domains. Experience with CSP (Customer Success Platform) and CRM tools / solutions. Experience leveraging AI powered solutions for CSM engagements. Experience with executive stakeholder management Compensation Range: The base salary range for this job is USD $104,800.00 - USD $278,000.00 /Yr. In addition, this role also has the opportunity to earn sales incentives. On target earnings (OTE) is based on a 80/20 base salary/sales incentive. These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. GitHub Leadership Principles: GitHub values Customer-obsessed Ship to learn Growth mindset Own the outcome Better together Diverse and inclusive Manager fundamentals Model Coach Care Leadership principles Create clarity Generate energy Deliver success Who We Are: GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub. Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms. Join us, and let’s change the world, together. EEO Statement: GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Customer Success Manager

Senior Customer Success Manager