Jobs at First Command Financial Services

3 open positions

Open roles

Senior Solution Architect Executive Vice President, Bank Chief Operations Officer Financial Advisor SkillBridge Internship

Senior Solution Architect

Fort Worth, TX, USonsite

How will this role impact First Command? The Senior Solution Architect is a technical leader within the Digital Solutions organization. The role provides architectural guidance across engineering teams, coordinates technical initiatives, and partners with business leaders to ensure delivered solutions meet organizational needs. The architect collaborates with other architects, senior leaders, and product teams to design scalable and resilient architectures that address customer and business problems. The role operates with a high degree of autonomy and accountability and requires strong time management, communication, and project leadership skills to drive cross-team initiatives. What will the employee do in this role? * Lead architectural design for new systems and major enhancements, including decomposition of solutions into implementable work. * Define system, data, and integration architecture patterns to support scalable and secure enterprise solutions. * Provide architectural oversight throughout the solution delivery lifecycle. * Define the vision and roadmap of technology-based solutions for the Solution Development group. * Produce high-level architectural designs and specifications that address system integration, scalability, and compatibility requirements. * Evaluate the technical feasibility of business requirements in collaboration with stakeholders. * Mentor engineering roles by guiding them through architectural principles, solution design, and best practices, ensuring alignment with the overall technical vision. * Evangelize and evolve First Command development and design standards and best practices. * Establish and enforce architectural standards, patterns, and governance processes across teams. * Partner with engineering teams and business stakeholders to ensure solutions align with business objectives and enterprise architecture standards. * Serve as an escalation point for team members on technical issues. * Lead internal knowledge sharing and technical training initiatives. * Facilitate technical and business knowledge transfer across teams. * Pursue continuous education to master new technologies, agile processes, programming languages, industry best practices, and tools that are needed within First Command. What roles will this employee lead? Leave blank if not applicable. * N/A What skills and qualifications do you need? Education * A Bachelor's degree. Years of experience may be considered in lieu of degree. Work Experience * 7+ years of progressive experience in technology with a focus on software development * 5+ years of experience with business analysis and systems design * 3+ years of experience in a leadership role (principal engineer, tech lead, team lead, architect, etc.) Certifications * Salesforce Architect certification such as Salesforce Certified Technical Architect, Application Architect, or System Architect preferred. Required Knowledge, Skills, and Abilities * Technical Expertise: Experience designing scalable platform, integration, data, and application architectures with a deep understanding of architectural frameworks, design patterns, and engineering best practices. * Salesforce Architecture: Experience designing and implementing Salesforce solutions and platform capabilities such as data modeling, security architecture, automation, and enterprise integrations. * Cloud Technologies: Proficiency with cloud platforms such as AWS, Azure, or Google Cloud. * Software Development: Strong background in software development and familiarity with multiple programming languages and frameworks. * Analytical Skills: Excellent analytical and problem-solving skills, with the ability to think strategically. * Communication: Exceptional verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. * Leadership: Strong leadership and project management skills, with the ability to lead cross-functional teams or enable other leaders. * Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously. #LI-NC1 #LI-Hybrid

3 months agovia universal intelligenceApply ›

Executive Vice President, Bank Chief Operations Officer

Fort Worth, TXonsite

How will this role impact First Command? Reporting to the Bank President and CEO, the EVP, Bank Chief Operations Officer is responsible for leading and optimizing the operations of the Bank to deliver a world class banking experience in support of lifelong financial security for our clients. The position is primarily responsible for driving operational excellence for the bank and aligned with the enterprise by developing, implementing and optimizing operational strategies, policies, procedures and processes to significantly enhance client and Financial Advisor experience, improve efficiencies, enhance effectiveness, reduce risk, and enhance revenue opportunities. This includes partnership and collaboration with business partners including lending, marketing, compliance, legal, digital solutions, technology operations, enterprise service and operations, and third-party vendors in support of our mission. The Bank Chief Operations Officer is a member of the enterprise Senior Vice President Forum, Senior Leadership Team (SLT), FCB’s Asset Liability Committee (ALCO), Enterprise Internal Risk Management Committee (IRC), participant at the FCB Board of Director’s meeting, and other committee and projects as assigned. What will the employee do in this role? * Partner with the executive and bank leadership teams to implement a strategic vision and develop the operational roadmap that aligns with the needs, mission, and objectives of the Bank and the enterprise. Provide regular updates to the executive leadership team and Bank Board of Directors on operational progress, risks, and opportunities. * Oversee day-to-day operations with accountability using clear metrics aligned to the strategic goals of the enterprise and the bank. Design sustainable and scalable operational frameworks that support future growth, protect service quality, and ensure strong operational integrity. Translate strategic objectives into actionable plans with measurable outcomes and timelines. * Establish and monitor key performance indicators (KPIs) and other benchmarks for performance including SLAs, cycle time, quality of deliverables and alignment with regulatory compliance and controls to inform sound decision-making. Leverage data driven insights to assess operational health, identify areas for improvement, optimize processes, and streamline workflows. * Collaborate with enterprise Data and Analytics to normalize data in multiple formats from various sources into robust operational reporting and visualization summaries that translate metrics into business intelligence for internal management requirements and client/merchant-facing requirements. * Drive a culture of collaboration, transparency, and continuous improvement within the bank and develop strong relationships with business partners, shared resources across the enterprise and vendors. Collaborate closely with leadership and departments across the organization to achieve revenue goals and client and financial advisor experience targets. * Lead, mentor, develop, and inspire leaders and managers to meet performance objectives and team goals and build high-performing goal-oriented teams. Establish development plans for future growth and succession planning. Foster a culture of accountability, excellence, collaboration, and effective communication. Strengthen morale, engagement, development and mission alignment and develop an organization that attracts, retains and grows top talent aligned with our mission and goals. * Partner with the Bank Chief Compliance Officer, Audit, Risk, and Legal to ensure strict compliance frameworks including internal controls and monitoring processes. Ensure that the appropriate controls (financial, operational effectiveness, efficiency, quality, and regulatory controls) are maintained within Operations. Work with Legal, Audit, and Compliance to leverage their expertise to address all regulatory changes. * Ensure the development, implementation, documentation, and monitoring of depository compliance related matters; meet or exceed all regulatory agency guidelines and standards as well customer requirements; act as a primary contact to outside and OCC examiners. * Work closely with technology and other business partners to assess, representing the needs and requirements of the Bank for technology solutions that maximize efficiency and client experience. Manage Operations resources assigned to the projects within the Bank. * In partnership with the finance team, develop, and oversee the Bank operational budget, forecasts and financial reporting and optimize cash management strategies. Manage costs and resources and minimize variances to meet financial targets and support mission-focused business growth. * Coordinate with Legal and HR teams on vendor management and all other contractual matters. Supervisory Responsibility Incumbent must be a seasoned professional with experience leading cross-functional teams who is able to address problems and recommend solutions to quickly resolve personnel or client issues. This position owns and manages all core operations including the Debit/ATM card network, 24-hour customer service, automated deposit documentation systems, wire transfer, item processing, liquidity management, safe deposit management and cashier/teller/new accounts function of the bank. Direct oversight includes leading the Personal Banking team (Call Center), Quality Control, Risk and Fraud, Operations Support, and bank training departments. What skills \& qualifications do you need? Education * Bachelor’s degree required Work Experience * 15 years of banking or financial services experience required * 10 years of bank operations or equivalent progressive leadership experience required * Call center supervision experience and/or branch banking experience preferred * Familiarity with the military market desirable Required Knowledge, Skills, and Abilities * Excellent analytical and critical thinking skills to assess situations, make recommendations from both strategic and tactical perspectives, and execute solutions. * Expertise in aligning business goals to business processes, leading to improvement in profitability, cost savings, process optimization, and performance excellence. * Experience in developing and leading fraud prevention programs. * Deep understanding of banking regulations and experience interfacing with regulators. * Proven track record of leading operational change, business, process and systems transformation. * Strong leadership and change management skills with a demonstrated ability to communicate effectively and tactfully with people at every level of the organization. * Must be customer-oriented and maintain a professional demeanor at all times as well as ask probing questions to determine customer needs. * Detail oriented, possess strong organizational skills, trustworthy and comfortable working in a highly confidential business environment. * Strong collaborator and communicator to ensure seamless operations within the enterprise #LI-NC1 ========= #LI-Hybrid ============

7 months agovia universal intelligenceApply ›

Financial Advisor SkillBridge Internship

Not specified

Financial Advisor SkillBridge Internship Category Job Location Tracking Code Position Type Financial Advisor SkillBridge Program – Now more than ever, military families need a trusted professional to guide them in their financial decisions. First Command is looking for SkillBridge interns with a passion for service to meet this growing need. An Internship with First Command provides transitioning service members, veterans, and military spouses the opportunity to learn about a rewarding career in the Financial Services industry and specifically the activities of Financial Advisors. Who we are: First Command is an authorized DOD SkillBridge provider committed to helping military families get their financial lives squared away. First Command Financial Advisors are entrepreneurs at heart and energized by face to face coaching at every stage of our clients’ lives. What our Advisors do: - Coach military families on how to build a holistic financial plan including aspects of: - Savings - Inve

Military support and mentor...Leadership skills

recentlyvia universal intelligenceApply ›

First Command Financial Services office locations

Fort Worth, TX, US Fort Worth, TX Not specified

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