Lead Product Owner
We’re looking for a Lead Product Owner to work directly with our product teams as they design and deliver digital services that support preventative, community, and primary care across Wales, with a particular focus on digital services such as dental and optometry. This is a hands-on product leadership role. You won’t be leading from a distance. You’ll be embedded with designers, developers, engineers, data specialists, and senior stakeholders. Your role is to set a clear product vision, shape strategy, understand user needs, and work closely with multidisciplinary teams to make sure we’re building the right things and delivering real value. What you’ll be doing lead product vision and direction: shaping strategy, defining roadmaps, and ensuring every product decision aligns to user needs and organisational priorities. work in the open with multidisciplinary teams: collaborating closely with delivery managers, user-centred design professionals, and engineering teams to turn insight into working services. champion user centred design: bringing evidence, research, and data into decision-making to make sure our products meet real user needs across Wales. coach and grow capability: mentoring other Product Owners and contributing to a strong product culture across the organisation. Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care. Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation. What we’re looking for proven experience leading complex digital products, ideally across the full product lifecycle and in fast‑paced, cross‑team environments. strong product management expertise with the ability to translate user needs, technical considerations, and strategic goals into clear, prioritised roadmaps. confidence engaging senior stakeholders while staying close to teams and delivery, ensuring clarity and alignment at every level. a collaborative, user-focused mindset: someone motivated by helping teams build meaningful, high-quality public services that make a difference.‑quality public services that make a difference. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.