Jobs at Crossfit

3 open positions · $25 - $27

Open roles

Manager, Digital Marketing Technical Support Engineer Customer Support Representative

Manager, Digital Marketing

Remoteremote

Manager, Digital Marketing Remote Marketing / Full-Time / Remote CrossFit is looking to hire a Manager, Digital Marketing to join our Marketing team. You will play a pivotal role in shaping and executing CrossFit’s digital initiatives. This position requires a blend of strategic thinking, technical expertise, and hands-on execution to drive impactful outcomes. The ideal candidate will be a visionary leader who can develop and implement digital strategies that align with our business objectives while also rolling up their sleeves to actively participate in execution. This role requires a seasoned digital marketer with a proven track record in planning and implementing successful omnichannel campaigns. RESPONSIBILITIES: ● Email Marketing ○ Designing and executing email campaigns that nurture leads, engage customers, and drive conversions. Responsibilities include general setup, QA, managing email lists, segmenting audiences, a/b testing, analyzing results, and optimizing performance. ○ C

email marketing platforms (...marketing automation tools

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Technical Support Engineer

Remoteremote

Technical Support Engineer Remote IT / Full-Time / Remote CrossFit is looking to hire a dedicated Technical Support Engineer to join our dynamic IT Operations team. The successful candidate will serve as the front-line support, playing a critical role in addressing and resolving technical queries from our user base. Besides, you will be instrumental in creating, maintaining, and enhancing process documentation. Collaboration with other members of the IT Operations team is essential, ensuring that our IT infrastructure runs smoothly and our internal clients receive top-notch support. RESPONSIBILITIES: ● Support Desk Management: ○ Diagnose and troubleshoot technical issues, including software, hardware, network, and other IT-related challenges. ○ Respond to support tickets, emails, and phone calls in a timely and professional manner. ○ Ensure all support incidents are logged and tracked to resolution in the support desk system. ● Process Documentation: ○ Develop, write, and maintain stan

Strong knowledge of MacOS a...Excellent problem-solving s...

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Customer Support Representative

Remoteremote$25 - $27/yr

Customer Support Representative Remote Sport / Full-Time / Remote CrossFit is looking to hire a Customer Service Representative to deliver world-class customer service for CrossFit. You will field support inquiries directed to [email protected], update macro’s, write FAQ articles, manage the SPORT Zendesk/Intercom/Salesforce inbox for efficiency, and keep the help center up-to-date. This role will work closely with the Athlete Support Manager and Competition Team in addition to Sport Operations. This is a one year temporary role with full benefits. RESPONSIBILITIES: ● Provide concierge-style service to the CrossFit community cultivating lifetime loyalty to the brand by fielding inquiry emails. Resolve (or escalates) customer inquiries, complaints, and feedback quickly and efficiently. ● Serve as the conduit from the CrossFit Games to the public and participants (athletes) who have questions or need information ● Lead the seasonal hires during the Open and other high-volume times of yea

Keen attention to detail wi...A comprehensive understandi...Operational knowledge of af...

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