Jobs at Cohere

Product Line Manager (m/f/x)

Company Profile JOB DESCRIPTION Coherent empowers market innovators to define the future through breakthrough technologies, from materials to systems. We deliver innovations that resonate with our customers in diversified applications for the industrial, communications, electronics, and instrumentation markets. Headquartered in Saxonburg, Pennsylvania, Coherent has research and development, manufacturing, sales, service, and distribution facilities worldwide. For more information, please visit us at www.coherent.com Job Description * Strategic responsibility for a defined product line throughout its entire lifecycle * Development and implementation of product strategies in alignment with corporate goals * Conducting market, competitive, and customer analyses to identify growth opportunities * Defining product requirements and collaborating closely with R\&D, Sales, and Marketing * Management of product launches (go-to-market strategies), including pricing and positioning concepts * Monitoring of KPIs, revenue and margin trends, and derivation of optimization measures * Responsibility for budget planning and control of the product line * Ensuring clear product communication internally and externally * Supporting sales through training, presentations, and product documentation Qualification * Master’s degree in physics or a related field * Strong technical understanding with extensive experience in product marketing or sales * Professional experience in a similar role within the technical components industry (ideally in the field of laser diodes) * A dedicated, open-minded individual who enjoys acting as a liaison between sales/customers and production/development * Entrepreneurial, strategic, and customer- and market-oriented thinking * A structured, analytical, precise, and process-oriented approach to work * Excellent communication skills in German and English, willingness to travel internationally, and proficiency in MS Office Benefits * Responsible and challenging tasks in an exciting working environment * Attractive prospects for personal and professional development * Flexible working hours and a pleasant working atmosphere * Benefit program for company shares * Possibility of hybrit working Are you interested? If you want to be part of our great team and contribute to the success of our company, we look forward to receiving your application. Please apply with your complete application starting date and your salary expectations. LinkedIn

Senior Workforce Management Analyst

Opportunity Overview: The Senior Workforce Management Analyst position is a crucial member of the Business Planning and Workforce Management team. Your primary responsibilities will be on maximizing the utilization and benefit of our Workforce Management (WFM) platform. Utilizing systems and analytics to optimize Cohere Health service, Clinical Nursing, and Clinical MD operations performance and delivery by aligning staffing levels and resources allocation

Senior Workforce Management Analyst

Opportunity Overview: The Senior Workforce Management Analyst position is a crucial member of the Business Planning and Workforce Management team. Your primary responsibilities will be on maximizing the utilization and benefit of our Workforce Management (WFM) platform. Utilizing systems and analytics to optimize Cohere Health service, Clinical Nursing, and Clinical MD operations performance and delivery by aligning staffing levels and resources allocation

Staff Actuary

Senior Workforce Management Analyst

Opportunity Overview: The Senior Workforce Management Analyst position is a crucial member of the Business Planning and Workforce Management team. Your primary responsibilities will be on maximizing the utilization and benefit of our Workforce Management (WFM) platform. Utilizing systems and analytics to optimize Cohere Health service, Clinical Nursing, and Clinical MD operations performance and delivery by aligning staffing levels and resources allocation

Customer Success Manager

Cohere Beauty is a diverse team of strategic collaborators, product innovators, R and D formulators, and manufacturing professionals. Built on beauty and rooted in quality, our promise is to collaborate, co-innovate, co-develop, and co-manufacture. Promoting diversity and sustainability through our facilities and supply chains, Cohere Beauty’s approach to social, safety, and environmental responsibility is grounded in a commitment to our employees, customers, and the communities where we live and work. At Cohere Beauty, we’re here for what’s next. This is an Omaha, Nebraska-based role - Relocation is not offered Job Summary The Cohere Beauty Customer Service Manager plays a pivotal role in managing and expanding our customer base while ensuring the satisfaction of existing customers. This position serves as the primary advocate for our customers, building and maintaining strong relationships while ensuring their needs are met. To satisfy this role's requirements, a strategic thinker with strong business acumen, exceptional communication skills, and a passion for delivering exceptional customer experiences is key. This is what you will do: Identify and pursue business opportunities to grow our existing customer base. Lead and manage the internal account management process, providing direction and support. Serve as the primary point of contact for cross-functional team leads, fostering effective communication and collaboration in support of our customers. Maintain relationships with customers by providing support, information, and guidance, while researching and recommending new opportunities. Understand customers’ goals, challenges, and needs, and proactively identify opportunities to enhance their experience and drive success. Collaborate with cross-functional teams to address customer needs and deliver solutions that align with their objectives. Onboard new customers, providing guidance and support through the implementation process. Lead discussions with customers in relation to their forecast, changes, and newness, and update our internal files. Monitor customer satisfaction levels and proactively address any issues to maintain high levels of retention and loyalty. Analyze customer usage data and metrics to identify trends and opportunities for optimization. Prepare reports and presentations on customer success metrics, trends, and insights. Stay updated on industry trends, best practices, and competitive landscape to better understand customers' needs. Perform other duties as assigned. This is what you will need: Bachelor’s degree or comparable experience. Proven track record of acquiring new customers and expanding product footprint in existing customer base. Strong interpersonal skills and ability to build rapport and trust with customers. Excellent communication skills, both verbal and written. Demonstrated ability to collaborate effectively with cross-functional teams. Empathetic and customer-centric mindset, Strong problem-solving skills and the ability to think critically and strategically. Proficiency in Microsoft Office Suite and CRM software. Ability to multitask, prioritize, and manage time effectively. High level of adaptability and resilience * Ability to maintain regular and predictable attendance. We enthusiastically welcome your application, as we recognize the invaluable perspective, experience, and potential you possess. Apply with us today! Together, we win! #OMA1

Customer Success Manager

Cohere Beauty is a diverse team of strategic collaborators, product innovators, R and D formulators, and manufacturing professionals. Built on beauty and rooted in quality, our promise is to collaborate, co-innovate, co-develop, and co-manufacture. Promoting diversity and sustainability through our facilities and supply chains, Cohere Beauty’s approach to social, safety, and environmental responsibility is grounded in a commitment to our employees, customers, and the communities where we live and work. At Cohere Beauty, we’re here for what’s next. This is an Omaha, Nebraska-based role - Relocation is not offered Job Summary The Cohere Beauty Customer Service Manager plays a pivotal role in managing and expanding our customer base while ensuring the satisfaction of existing customers. This position serves as the primary advocate for our customers, building and maintaining strong relationships while ensuring their needs are met. To satisfy this role's requirements, a strategic thinker with strong business acumen, exceptional communication skills, and a passion for delivering exceptional customer experiences is key. This is what you will do: Identify and pursue business opportunities to grow our existing customer base. Lead and manage the internal account management process, providing direction and support. Serve as the primary point of contact for cross-functional team leads, fostering effective communication and collaboration in support of our customers. Maintain relationships with customers by providing support, information, and guidance, while researching and recommending new opportunities. Understand customers’ goals, challenges, and needs, and proactively identify opportunities to enhance their experience and drive success. Collaborate with cross-functional teams to address customer needs and deliver solutions that align with their objectives. Onboard new customers, providing guidance and support through the implementation process. Lead discussions with customers in relation to their forecast, changes, and newness, and update our internal files. Monitor customer satisfaction levels and proactively address any issues to maintain high levels of retention and loyalty. Analyze customer usage data and metrics to identify trends and opportunities for optimization. Prepare reports and presentations on customer success metrics, trends, and insights. Stay updated on industry trends, best practices, and competitive landscape to better understand customers' needs. Perform other duties as assigned. This is what you will need: Bachelor’s degree or comparable experience. Proven track record of acquiring new customers and expanding product footprint in existing customer base. Strong interpersonal skills and ability to build rapport and trust with customers. Excellent communication skills, both verbal and written. Demonstrated ability to collaborate effectively with cross-functional teams. Empathetic and customer-centric mindset, Strong problem-solving skills and the ability to think critically and strategically. Proficiency in Microsoft Office Suite and CRM software. Ability to multitask, prioritize, and manage time effectively. High level of adaptability and resilience * Ability to maintain regular and predictable attendance. We enthusiastically welcome your application, as we recognize the invaluable perspective, experience, and potential you possess. Apply with us today! Together, we win! #OMA1

Senior Workforce Management Analyst

Opportunity Overview: The Senior Workforce Management Analyst position is a crucial member of the Business Planning and Workforce Management team. Your primary responsibilities will be on maximizing the utilization and benefit of our Workforce Management (WFM) platform. Utilizing systems and analytics to optimize Cohere Health service, Clinical Nursing, and Clinical MD operations performance and delivery by aligning staffing levels and resources allocation

IT Sourcer

Back to jobs IT Sourcer Georgia Coherent Solutions is looking for IT Sourcer! Who are we? We are a large outsourcing IT company with transparent processes and a team of down-to-earth professionals. For us, hiring quality is not just a phrase — it’s one of the key practices that drive our company forward. Who are we looking for? A talented and passionate individual who loves to search and find. And yes, there’s a lot to uncover! What will you do? - Search for IT specialists worldwide using creative approaches and modern tools. You can see who we’re looking for on the careers page of our website. - Maintain and expand our internal candidate database. - Develop tailored sourcing strategies for each vacancy. - Communicate with candidates to build trust and professional relationships. - Conduct initial video calls and deliver high-level presentations about the company. - Collaborate with recruiters and hiring managers to achieve common goals. - Analyze labor market trends and explore new ca

UX/Product Designer

Back to jobs UX/Product Designer Poland Company Background We’re a design-driven unit within Coherent Solutions built on the belief that extraordinary design should be the norm, not the exception. We create real, implementable digital experiences that solve problems, launch products, and drive growth. We’re growing and looking for a like-minded UX/Product Designer to join the team! What You'll Do - Work with early-stage ideas, raw product concepts, and sometimes fuzzy client inputs - and turn them into clickable concepts at speed - because we don't have time for perfection before validation; - Lead or co-lead workshops, discovery sessions, and ideation sprints; - Ask users, test ideas, learn quickly - because guessing is not a design strategy; - Own your work end-to-end, from problem framing to collaborating closely with developers and PMs to ensure designs are not only thoughtful, but buildable; - Actively contribute to expanding The Norm’s knowledge base with proven methods, scalable

AI/ML Engineer

Back to jobs AI/ML Engineer Bulgaria Project Description Join a dynamic Coherent Solution team focused on expanding Generative AI and Computer Vision capabilities. You’ll contribute to technical sales support, architecture design, and proof-of-concept development. Technologies - Python - Git - CI/CD practices for ML pipelines - AWS/Azure - PyTorch, TensorFlow - Generative AI & NLP - Vector Databases - YOLO, SSD - SAM2 - Prometheus - Grafana - DataDog What You'll Do - Work on the design, development, and deployment of scalable ML services; - Architect and implement AI/ML solutions, ensuring model quality, governance, and security; - Optimize ML workflows for performance and cost efficiency on cloud platforms (AWS, Azure, or GCP); - Collaborate with data scientists, analysts, and business stakeholders to understand ML requirements; - Mentor and guide junior engineers, promoting best practices in ML engineering; - Develop and maintain documentation, ML models, and technical standards; - M

Information Security Process & Compliance Engineer

Information Security Process & Compliance Engineer The Information Security Process & Compliance Engineer is responsible for designing, implementing, and maintaining Information Security Management System (ISMS) processes, including compliance management, risk management, incident management, audits, metrics, and related activities. We are looking for a specialist to join an international IT company and participate in an ISO 27001 implementation project. We will provide full onboarding, training, and hands-on guidance. The role is project-based with a duration of one year. Candidates with minimal prior experience are welcome, as long as there is a strong motivation to learn. By the end of the project, you will gain sufficient practical experience to independently implement ISO 27001 in other organizations. This opportunity can be viewed as a one-year intensive practical training program, with the added benefit of competitive compensation. Job Requirements - 1+ year of experience in the

HR Business Partner / HR Manager

Back to jobs HR Business Partner / HR Manager (Lviv) Ukraine We're an international IT company looking for an HR Business Partner / HR Manager who truly cares about people and culture. If you enjoy working with talented engineers, building meaningful employee experiences, and shaping modern HR practices, we'd love to meet you. What You'll Do: - Partner with leaders to solve people challenges and support business growth; - Be the advisor for managers on engagement, retention, and team development; - Drive company culture, employee engagement initiatives, social projects, and internal events; - Participate in employer branding activities, branded merchandise, events and internal communications. Mentor and support an Employee Brand Specialist; - Lead the full employee lifecycle from onboarding and one-to-ones to retention initiatives and exit interviews; - Proactively identify employee risks and turn insights into action; - Manage and improve employee benefits, keeping them competitive an

Senior Workforce Management Analyst

Opportunity Overview: The Senior Workforce Management Analyst position is a crucial member of the Business Planning and Workforce Management team. Your primary responsibilities will be on maximizing the utilization and benefit of our Workforce Management (WFM) platform. Utilizing systems and analytics to optimize Cohere Health service, Clinical Nursing, and Clinical MD operations performance and delivery by aligning staffing levels and resources allocation with our long term strategic goals. As the Senior Workforce Management Analyst, you will leverage advanced data analytics with the support from our Solutions Performance Analytics, and Business Intelligence teams, your deep understanding and practical experience of Workforce Management principles, contact center metrics, clinical and customer relationship data to provide actionable reporting, and deep data insights to foster a data-driven culture. Drive measurable process improvements within the Service and Clinical Operations teams and across Cohere Health. Independently scope out initiatives and projects. Conduct ROI / Amortization modeling, and tie operational performance to the financial model. What you'll do: Be the subject matter expert for the enterprise Workforce Management platform, preferably NICE IEX experience. Provide Workforce Management platform administrative support through managing user accounts, access rights, work with the team to maximize forecasting accuracy, scheduling efficiency. Lead Weekly short-term forecast meetings with close collaboration with the Service Operations leadership team. Support team members and utilize Enhanced Strategic Planner to drive monthly long term planning success Support team members to create daily staffing and schedule oPlease mention the word INNOCUOUS and tag RMTA1LjIxNC4xMjcuMTgz when applying to show you read the job post completely (#RMTA1LjIxNC4xMjcuMTgz). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Senior Workforce Management Analyst

Opportunity Overview: The Senior Workforce Management Analyst position is a crucial member of the Business Planning and Workforce Management team. Your primary responsibilities will be on maximizing the utilization and benefit of our Workforce Management (WFM) platform. Utilizing systems and analytics to optimize Cohere Health service, Clinical Nursing, and Clinical MD operations performance and delivery by aligning staffing levels and resources allocation with our long term strategic goals. As the Senior Workforce Management Analyst, you will leverage advanced data analytics with the support from our Solutions Performance Analytics, and Business Intelligence teams, your deep understanding and practical experience of Workforce Management principles, contact center metrics, clinical and customer relationship data to provide actionable reporting, and deep data insights to foster a data-driven culture. Drive measurable process improvements within the Service and Clinical Operations teams and across Cohere Health. Independently scope out initiatives and projects. Conduct ROI / Amortization modeling, and tie operational performance to the financial model. What you'll do: Be the subject matter expert for the enterprise Workforce Management platform, preferably NICE IEX experience. Provide Workforce Management platform administrative support through managing user accounts, access rights, work with the team to maximize forecasting accuracy, scheduling efficiency. Lead Weekly short-term forecast meetings with close collaboration with the Service Operations leadership team. Support team members and utilize Enhanced Strategic Planner to drive monthly long term planning success Support team members to create daily staffing and schedule oPlease mention the word INNOCUOUS and tag RMTA1LjIxNC4xMjcuMTgz when applying to show you read the job post completely (#RMTA1LjIxNC4xMjcuMTgz). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Product Designer, Human Data

Software Engineer, Product

Who are we? Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! About North: North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. In this role, you will: • Design, build, ship and maintain scalable features for North, our AI workspace platform. • Take end-to-end ownership of features — from initial design and planning, through implementation, testing, and delivery. • Apply your expertise to deliver at speed, making practical technical decisions that balance velocity with depth and quality. • Collaborate closely across teams, maintaining high standards for communication, documentation, and testing. • Contribute across the stack—from front-end UI to back-end infrastructure—to develop new features, fix bugs, and optimise performance. You may be a good fit if you: • Have built, shipped & maintained production-ready applications. • Have strong coding abilities and are comfortable working across the stack. • Take a customer-focused, product-minded approach to building software, prioritising outcomes and impact. • Thrive in fast-paced environments and can stay focused as priorities and objectives evolve. • Bonus: You have a creative mindset and an eye for design — a plus if you can share a portfolio, GitHub, or other project showcases. Our tech stack: Our stack includes Python, TypeScript with React, Postgres, and is deployed on Kubernetes. We value strong fundamentals and a learning mindset over specific tech experience — if you’re excited about AI and love building fast, you’ll fit right in! If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: 🤝 An open and inclusive culture and work environment 🧑‍💻 Work closely with a team on the cutting edge of AI research 🍽 Weekly lunch stipend, in-office lunches & snacks 🦷 Full health and dental benefits, including a separate budget to take care of your mental health 🐣 100% Parental Leave top-up for up to 6 months 🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement 🏙 Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend ✈️ 6 weeks of vacation (30 working days!)