Jobs at Bupa

Technical Product Manager

Bristol, England, UKonsiteFrom $25/yr

Technical Product Manager Permanent | Full-time Hybrid role – primarily remote with one day a month in our Bristol office The Role We make health happen. At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives. A crucial part of our strategy is to maximise the value of our Practice Management Systems to drive Operational Efficiency, Customer Experience, Compliance and Risk Management, Scalability and Innovation and a consistent source for Data Driven Decisions across the business. We are seeking a Technical Product Manager to collaborate closely with all required business stakeholders, shaping and delivering our Practice Management Systems product roadmaps, with the ability to take on work to deliver product capabilities and services beyond this remit when required. Responsibilities * Set Product Strategy: Develop and own the product strategy for Practice Management Systems, aligning with business objectives and customer needs. * Own the Product Roadmap: Collaborate with 3rd‑party suppliers and departmental leadership to build and maintain the product roadmap, ensuring clear prioritisation and lifecycle management. * Drive Product Development: Work with suppliers and cross‑functional teams to shape, influence and refine product features and enhancements. * Lead Stakeholder Engagement: Build strong relationships with internal teams, senior leaders and external partners, ensuring clear communication of product plans, updates and performance. * Facilitate Key Working Groups: Chair and coordinate working groups with relevant business and technical stakeholders to support informed decision‑making. * Own Data Requirements: Lead the creation and governance of data requirements, working closely with 3rd parties to ensure successful implementation. * Manage Product Launches: Oversee delivery of product releases from suppliers and support go‑to‑market activities with compelling messaging and effective business introduction. * Cross‑Business Collaboration: Build strong relationships across Bupa Dental Care to support successful product and service delivery. * Use Insights to Improve Products: Gather user feedback and analyse data to drive meaningful enhancements to digital products and journeys. * Define \& Measure Success: Establish and track product KPIs to drive commercial impact. * Stay Ahead of Industry Trends: Maintain a strong understanding of market trends, customer needs and developments in digital health technology. * Champion Best Practice: Contribute to the development of product management best practice and help foster a collaborative departmental culture. * Support Requirements \& Change Processes: Establish clear processes for requirements gathering, stakeholder validation (e.g., UAT, coffee shop testing) and change impact assessment. * Deliver the Product Vision: Develop and communicate the product vision for Practice Management Systems, ensuring alignment with BDC strategy. * Engage Internal Customers: Regularly update internal stakeholders on strategy, roadmap and deliverables, clearly articulating the value and addressing concerns. * Commit to Continuous Development: Take a proactive approach to your own professional growth. Skills/Experience * Experience delivering both established and new products; 3rd‑party supplier experience is a plus. * Ability to define and track KPIs to measure product value. * Strong communicator who builds effective relationships at all levels. * Confident translating stakeholder needs into clear, prioritised backlog items. * Organised, proactive, and comfortable working in a fast‑paced, agile environment. * Positive approach to change, with the ability to influence others. * Strong analytical and problem‑solving skills. * Proven success launching product features and achieving business outcomes. Highly Desirable * Experience with Practice Management Systems, ideally in a dental setting. * Familiarity with Agile, Waterfall or Scrum methodologies. * Experience working within an agile product team. * Knowledge of the dental industry and clinical/operational best practice. * Understanding of user testing, analytics and turning requirements into features. Benefits The benefits here are industry-leading, and we’ll be able to tell you more about them in the process (or jump to the benefits and rewards page on our careers site for a flavour). But here’s a snapshot: * 25 days holiday, plus the option to buy more. * Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance (of course). * Health Trust - our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families. * Access to remote GP and nurse services, physiotherapy, and mental health support. * MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products. * Early access to your earned wages through Wagestream. * Cycle to work scheme. * And many more, just ask… If you or someone you know would be interested in working with a dynamic and expanding healthcare business, with lots of support on offer, great benefits and friendly teams, we would love to hear from you! To find out more about working with us, find us on LinkedIn, Facebook and Instagram. Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. Bupa Dental Care is an equal opportunities employer.

6 months agovia universal intelligenceApply ›

Medical Secretary Manager

London, ENG, GBonsiteFrom $42,000/yr

Job Description: Medical Secretary Manager Based Onsite (London Medical W1U 5HJ) From £42,000pa + fantastic benefits Permanent / 37.5 hours per week / Full time We make health happen London Medical is a specialist outpatient clinic located in London's renowned medical district Harley Street and is now a part of Bupa Health Services. Our diabetes and specialist services offer customers fast access to diagnosis, treatment, and support when they need it, as well as onward pathways to high quality care at Bupa's Cromwell Hospital. The Medical Secretary Team Manager plays a crucial leadership role within London Medical, overseeing the day‑to‑day operations of the Medical Secretary and Clinic Coordinator teams. The post holder ensures the smooth running of all administrative and consultant-support functions, delivering a world‑class patient experience across every stage of the patient pathway. What you'll do The role combines people management, service supervision, and cross‑departmental coordination to support efficient, high‑quality patient pathways. * Lead and supervise Medical Secretaries and Clinic Coordinators to ensure smooth daily operations and timely consultant support. * Drive an exceptional patient experience, handling complaints, feedback, and VIP pathways professionally and promptly. * Manage staff performance through 1:1s, training, appraisals, and supporting recruitment, onboarding, and development. * Ensure accuracy and efficiency in scheduling, correspondence, records management, billing oversight, and administrative processes. * Maintain compliance with CQC, Bupa, health \& safety, infection control, and data protection standards, escalating risks as needed. * Collaborate with consultants and internal teams to support operational priorities, pathway launches, and continuous service improvements. Key Skills / Qualifications needed for this role: * Proven experience supervising or leading administrative, front‑of‑house, or outpatient teams, with strong customer‑care understanding. * Excellent communication, interpersonal, and relationship‑building skills, with confidence handling complaints and sensitive situations. * Ability to coach, train, motivate, and develop team members, promoting a positive and accountable workplace culture. * Strong organisational skills with high attention to detail, reliability, and ability to work under pressure. * Solid IT proficiency (Word, Excel, Outlook) and willingness to engage with systems such as practice management software. * Awareness or understanding of governance, CQC standards, data protection, and incident‑reporting systems such as Datix (desirable). Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: * Payment of Professional Registration fees * 25 days annual leave and our flexible holiday scheme allow you to buy or sell up to 5 days each year in the flexible holiday window * Bupa health insurance as a benefit in kind * An enhanced pension plan and life insurance * Support with travel costs via a season ticket loan or cycle2work * Discounted access to online gym sessions through Gympass * Various family friendly benefits * Opportunity to participate in our annual awards ceremony. Part of a Globally Trusted Healthcare Group When you join King Edward VII, you also become part of Bupa - a global healthcare leader with the scale, stability and expertise of a major international brand. Being backed by Bupa means access to an extensive network of clinical and operational specialists, shared best practice from across the organisation, and the support of well‑established systems that help you grow, develop and deliver exceptional care. Our size gives us strength, while our purpose keeps us personal. We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to ”Be you at Bupa”, and we actively welcome colleagues from all backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. If you require information regarding this role in an alternative format, please email: careers@bupa.com If you would like more information on the role, please contact jack.mccool@bupa.com Time Type: Full time Job Area: Locations: London Medical

6 months agovia universal intelligenceApply ›

Senior Data Analyst - Health Services

Salford Quays, ENG, GBonsiteFrom $37/yr

Job Description: Senior Data Analyst - Health Services Location: Remote c/o Bupa Place Contract: Permanent - Full time Hours: 37.5 hours per week - Monday to Friday Salary: £44,900 to £56,000 depending on experience Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day. Closing Date: 19th February The Role As a Senior Data Analyst, you will be a strategic leader in analytics, setting the standard for data-driven decision-making. You will architect and deliver advanced analytics, automation, and visualisation solutions, lead process transformation, and mentor the analytics team to achieve excellence. You'll help us make health happen by * Set the analytics strategy and lead the most complex data analysis projects * Architect and deliver enterprise-level dashboards and visualisation solutions (Power BI/Tableau) * Demonstrate expert-level Excel skills for modelling, automation, and advanced reporting * Build and maintain trusted relationships with senior stakeholders, influencing business strategy * Lead large-scale process improvement and automation initiatives * Serve as a subject matter expert in healthcare analytics, ensuring best practice and compliance * Communicate and present insights at the highest organisational levels * Develop, optimise, and review advanced code and statistical models (SQL, R, Python) * Lead, mentor, and develop the analytics team, fostering a culture of excellence and innovation * Set standards for Snowflake usage across the team; architect and optimise enterprise-scale data solutions using Snowflake; mentor others in advanced Snowflake techniques Key Skills / Qualifications needed for this role * Expert-level experience in data analysis, dashboard development, and automation * Mastery of Power BI/Tableau and Excel * Exceptional stakeholder engagement and leadership skills * Proven track record of leading process improvement and automation at scale * Deep expertise in healthcare analytics and data governance * Advanced coding/statistical skills (SQL, R, Python) * Outstanding communication, presentation, and influencing skills * Demonstrated experience in leading and mentoring analytics teams * Expert-level proficiency in Snowflake, including architecture, optimisation, security, and mentoring others in best practices Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: * 25 Days holiday, increasing through length of service, with option to buy or sell * Bupa health insurance as a benefit in kind * An enhanced pension plan and life insurance * Annual performance-based bonus * Onsite gyms or local discounts where no onsite gym available * Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Administration Locations: Bupa Place, Staines - Willow House

7 months agovia universal intelligenceApply ›

General Practitioner

Beverley, United Kingdomonsite

Job Description: General Practitioner Bupa Health Centre, Beverley HU17 0JG Competitive Salary and Fantastic Benefits Minimum of 4 x sessions per week Covering Monday, Wednesday, or Thursday We make health happen. As an experienced Doctor, you'll be making a difference every day. At Bupa, feel less pressured in a flexible and dynamic role. With a supportive network and a healthy work-life balance, expect autonomy and an environment where collaboration is celebrated. You'll help us make health happen by: You will deliver primary care consultations and health assessments to customers of Bupa Health Clinics, ensuring a high-quality service which delivers high customer satisfaction. We have a network of dedicated Bupa Health Clinics across the UK (which have superb CQC reports), and you will be joining a community of over 200 GP's delivering services and treatments to everyone - not just those with health insurance. Being a Bupa GP means a rewarding role with more time to explore patient needs, more time to listen, and ultimately more job satisfaction. Your duties will include, but not limited to: • Delivering face to face health assessments and private GP consultations. • Undertaking clinical work in accordance with the standards of good clinical practice. • Attending and participating in clinical meetings / training sessions as required. • Participating in an annual clinical review and competency assessments within Bupa. • Working with the Lead Physician on quality improvement activities including audits. • Providing clinical advice and guidance to colleagues, which may include health advisors and administrative staff. What you'll bring: • GMC GP Registration. • A professional, but not robotic manner - your caring nature should extend across patients and colleagues. • Current Basic Life Support (BLS) training certificate. • Current Adult and Children Safeguarding Level 3 training certificate. • Member of a Medical Defence Organisation. • Great time management and flexibility. • Current experience in general practice with good clinical decision-making skills. • Taking pride in your work and in doing the best job you can. • IT Proficiency including MS office, e-records and e-prescribing. • Undertakes regular CPD activities in line with requirements of appraisal and revalidation. We are here for you: You'll have a support network around you, giving you the time to dedicate to each patient. You also be given the training to ensure you always reach your best. We will provide you with: • Support from the administrative and clinical staff. • Protected time to ensure you are as productive as possible and have the appropriate time needed with each patient. • Reassurance of a good work-life balance. Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • Paid indemnity. • Annual pay review. • Paid study leave. • CPD opportunities and access to leadership courses. • 25 days holiday, increasing through length of service, with option to buy or sell. • Bupa health insurance as a benefit in kind. • An enhanced pension plan and life insurance. • Annual Health Services Bonus Scheme. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. To find more information or have any questions before applying, please contact Ariana Lacerda on ariana.lacerda@bupa.com Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com Time Type: Part time Job Area: Clinical Services Locations: Clinics - Beverley

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General Practitioner

Beverley, United Kingdomonsite

Job Description: General Practitioner Bupa Health Centre, Beverley HU17 0JG Competitive Salary and Fantastic Benefits Minimum of 4 x sessions per week Covering Monday, Wednesday, or Thursday We make health happen. As an experienced Doctor, you'll be making a difference every day. At Bupa, feel less pressured in a flexible and dynamic role. With a supportive network and a healthy work-life balance, expect autonomy and an environment where collaboration is celebrated. You'll help us make health happen by: You will deliver primary care consultations and health assessments to customers of Bupa Health Clinics, ensuring a high-quality service which delivers high customer satisfaction. We have a network of dedicated Bupa Health Clinics across the UK (which have superb CQC reports), and you will be joining a community of over 200 GP's delivering services and treatments to everyone - not just those with health insurance. Being a Bupa GP means a rewarding role with more time to explore patient needs, more time to listen, and ultimately more job satisfaction. Your duties will include, but not limited to: • Delivering face to face health assessments and private GP consultations. • Undertaking clinical work in accordance with the standards of good clinical practice. • Attending and participating in clinical meetings / training sessions as required. • Participating in an annual clinical review and competency assessments within Bupa. • Working with the Lead Physician on quality improvement activities including audits. • Providing clinical advice and guidance to colleagues, which may include health advisors and administrative staff. What you'll bring: • GMC GP Registration. • A professional, but not robotic manner - your caring nature should extend across patients and colleagues. • Current Basic Life Support (BLS) training certificate. • Current Adult and Children Safeguarding Level 3 training certificate. • Member of a Medical Defence Organisation. • Great time management and flexibility. • Current experience in general practice with good clinical decision-making skills. • Taking pride in your work and in doing the best job you can. • IT Proficiency including MS office, e-records and e-prescribing. • Undertakes regular CPD activities in line with requirements of appraisal and revalidation. We are here for you: You'll have a support network around you, giving you the time to dedicate to each patient. You also be given the training to ensure you always reach your best. We will provide you with: • Support from the administrative and clinical staff. • Protected time to ensure you are as productive as possible and have the appropriate time needed with each patient. • Reassurance of a good work-life balance. Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • Paid indemnity. • Annual pay review. • Paid study leave. • CPD opportunities and access to leadership courses. • 25 days holiday, increasing through length of service, with option to buy or sell. • Bupa health insurance as a benefit in kind. • An enhanced pension plan and life insurance. • Annual Health Services Bonus Scheme. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. To find more information or have any questions before applying, please contact Ariana Lacerda on ariana.lacerda@bupa.com Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com Time Type: Part time Job Area: Clinical Services Locations: Clinics - Beverley

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