Jobs at Brooks Rehabilitation

Front Desk Coordinator, Metrowest, Full-Time

Orlando, FL, USonsiteFrom $244/yr

Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting. You will have the opportunity to collaborate with other specialty teams including neurological, geriatrics, orthopedics, pediatrics, sports therapy, women’s health, vestibular/balance, oncology, and low vision. Responsibilities: * Provide a positive patient experience through patient engagement * Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines * Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician * Collect co-payments, co-insurance, and deductible at time of service * Ability to multi-task in a fast paced environment * Maintaining patient records and accounts by obtaining, recording, and updating the account * Maintain communication with the center manager and provider relations specialist * Effectively communicate both verbally and written with referral sources and vendors Qualifications: * High school diploma or GED. * One year experience working in a medical office. * Basic understanding of insurance and authorizations. Hours: M-F 8A-5P Location: 2441 S Hiawassee Rd, Orlando, FL 32835 Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended. Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: * Competitive Pay * Comprehensive Benefits package * Vacation/Paid Time Off * Retirement Plan * Employee Discounts * Clinical Education and Professional Development Programs

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Front Desk Coordinator, Mandarin, Full-time

Jacksonville, FL, USonsiteFrom $117/yr

Join a friendly and collaborative team, working along side multiple employees to provide superior patient care in an outpatient setting. They will have the opportunity to collaborate with other specialty teams including neurological, geriatrics, orthopedics, pediatrics, sports therapy, women’s health, vestibular/balance, oncology, and low vision Responsibilities: * Provide a positive patient experience through patient engagement * Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines * Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician * Collect co-payments, co-insurance, and deductible at time of service * Ability to multi-task in a fast paced environment * Maintaining patient records and accounts by obtaining, recording, and updating the account * Maintain communication with the center manager and provider relations specialist * Effectively communicate both verbally and written with referral sources and vendors Qualifications: * High School diploma or equivalent * Successfully complete a data entry assessment * Customer service experience preferred * Medical terminology knowledge desired Compensation : Experience and education may be considered along with internal equity when job offers are extended. Location: 11705 San Jose Blvd #111, Jacksonville, FL 32223 Hours: M-TH 10A-7P; F 8A-2P Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: * Competitive Pay * Comprehensive Benefits package * Vacation/Paid Time Off * Retirement Plan * Employee Discounts * Clinical Education and Professional Development Program Disclaimer: This job description describes the general nature and level of work only. It is not an exhaustive list of all responsibilities, duties, and skills. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

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Centralized Intake Coordinator-Assistant, Outpatient, PRN

Jacksonville, FL, US

The Central Intake Unit is responsible for referrals from external case managers, physician offices, patients, adjusters, and others associated with referrals for the Brooks Rehabilitation Network. Additionally, CIU receives and coordinates the intake and scheduling of internal Brooks Health system referrals from the inpatient hospital to the outpatient clinics. The CIU is also responsible for insurance verification, submitting authorizations, and scheduling patients. Responsibilities: Serves as an intake coordinator of referral information for all outpatient centers of Brooks Health System’s internal referrals. Works with external worker’s compensation case managers, adjusters, and industries as an intake coordinator to verify, and authorize worker’s compensation patients and match them with the most appropriate outpatient clinic based on location and diagnosis. Demonstrates knowledge of the location, operations, services, and personnel for all outpatient network sites. Identifies appropriate site for outpatient referral and through coordination between the patient and referring entity. Assists the site FDC with scheduling patients for their initial evaluation within 24-48 hours. Works with both the site FDC and the clinic manager to get all Brooks internal referrals in for their initial visit within 24 hours. Fosters positive and professional relationships with patients, families, physicians, staff, and department peers. Demonstrates knowledge and compliance with department and rehabilitation center policies and procedures. Demonstrates professional behavior in keeping with rehabilitation hospital standards, and professional ethics. Acts as a resource person to other departments, team members, physicians, and students. Participates in marketing activities by serving as subject matter expert for patient intake, verification, authorization. Serves as a representative of the Organization to outside agencies. Qualifications: High school diploma. 2 years of healthcare patient scheduling and/or insurance verification. Advanced Microsoft Excel experience. Good communication and organizational skills. Location: 3599 University Blvd South, Samuel Wells Buildings, Jacksonville, FL 32216 Hours: 20 hours per week, Monday - Friday, daytime hours Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

Advanced Microsoft Excelcommunicationorganizational skills

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Centralized Intake Coordinator-Assistant, Outpatient, PRN

Jacksonville, FL, US

The Central Intake Unit is responsible for referrals from external case managers, physician offices, patients, adjusters, and others associated with referrals for the Brooks Rehabilitation Network. Additionally, CIU receives and coordinates the intake and scheduling of internal Brooks Health system referrals from the inpatient hospital to the outpatient clinics. The CIU is also responsible for insurance verification, submitting authorizations, and scheduling patients. Responsibilities: Serves as an intake coordinator of referral information for all outpatient centers of Brooks Health System’s internal referrals. Works with external worker’s compensation case managers, adjusters, and industries as an intake coordinator to verify, and authorize worker’s compensation patients and match them with the most appropriate outpatient clinic based on location and diagnosis. Demonstrates knowledge of the location, operations, services, and personnel for all outpatient network sites. Identifies appropriate site for outpatient referral and through coordination between the patient and referring entity. Assists the site FDC with scheduling patients for their initial evaluation within 24-48 hours. Works with both the site FDC and the clinic manager to get all Brooks internal referrals in for their initial visit within 24 hours. Fosters positive and professional relationships with patients, families, physicians, staff, and department peers. Demonstrates knowledge and compliance with department and rehabilitation center policies and procedures. Demonstrates professional behavior in keeping with rehabilitation hospital standards, and professional ethics. Acts as a resource person to other departments, team members, physicians, and students. Participates in marketing activities by serving as subject matter expert for patient intake, verification, authorization. Serves as a representative of the Organization to outside agencies. Qualifications: High school diploma. 2 years of healthcare patient scheduling and/or insurance verification. Advanced Microsoft Excel experience. Good communication and organizational skills. Location: 3599 University Blvd South, Samuel Wells Buildings, Jacksonville, FL 32216 Hours: 20 hours per week, Monday - Friday, daytime hours Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

Advanced Microsoft Excelcommunicationorganizational skills

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Jobs at Brooks Rehabilitation

Open roles

Front Desk Coordinator, Metrowest, Full-Time

Front Desk Coordinator, Mandarin, Full-time

Centralized Intake Coordinator-Assistant, Outpatient, PRN

Centralized Intake Coordinator-Assistant, Outpatient, PRN

Brooks Rehabilitation office locations

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