Service Engineer
Position outputs * Warranty and Product issue resolution * Present product issues to management, executive and suppliers * Compile informative product issue reports and address the issue with suppliers and management * Provide expert technical support for Warranty resolution * Plan and prioritise jobs to maximise productivity and profitability * Ensure continuous product improvement for allocated products * Provide support for new product introduction Qualification, Experience and Competencies * B. Engineering (Mechanical or Electrical) degree, or Must be a Caterpillar-certified earth-moving technician. * Business communication * Presentation skills * Leadership * Computer Literate (MS Office \& appropriate caterpillar software applications) * Staying abreast of technological development * Post-apprentice/learnership experience * 5 years